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Beoordelingen van Hyatt Regency Boston

4 out of 5
Hyatt Regency Boston
One Avenue De Lafayette, Boston, MA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 873 van 1368 beoordelingen" "
Gastenscore: 8 - Goed. 308 van 1368 beoordelingen" "
Gastenscore: 6 - Redelijk. 90 van 1368 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 1368 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 35 van 1368 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Nancy

1 nacht verbleven in februari 2024
Reactie van Hyatt Regency Boston op 21 mrt 2024
Thank you Nancy for your feedback. We are sorry to see that your stay with us was not up to standard. We are sorry if you faced some inconveniences . please let us know by email what happened. Thank you

4/10 – Matig

Hannah

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I was disappointment with our stay at the Hyatt. For costing $500 a night, the room was mediocre. Both the pool and saunas were closed until the summer with no notice on the website and we were not informed when we arrived. This was a big reason why we picked this hotel and were very disappointed that we could not use the amenities listed.
2 nachten verbleven in mei 2024

8/10 – Goed

lynneliza

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Underground parking, quick check in, convenient locale.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Sean

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

8/10 – Goed

Oluwakayode

6 nachten verbleven in maart 2024

10/10 – Uitstekend

Nicola

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exceptional customer service - my my husband’s birthday celebration very special
7 nachten verbleven in april 2024
Reactie van Hyatt Regency Boston op 8 mei 2024
Thank you Nicola for your feedback ! We are glad to hear that you and your husband enjoyed your stay with us to celebrate your husband 's birthday ! We hope to welcome you back again soon.

10/10 – Uitstekend

Khristina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hyatt Regency Boston op 8 mei 2024
Thank you Khristina for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 – Uitstekend

Anita

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hyatt Regency Boston op 8 mei 2024
Thank you Anita for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 – Uitstekend

Vitaliy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in mei 2024
Reactie van Hyatt Regency Boston op 6 mei 2024
Thank you Vitaliy for your feedback ! We are glad to hear that you enjoyed your stay with us ! We hope to welcome you back again soon !

10/10 – Uitstekend

Xiaodi, Los Altos Hills

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Safe and quiet!
2 nachten verbleven in april 2024
Reactie van Hyatt Regency Boston op 6 mei 2024
Thank you Xiaodi for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 – Uitstekend

Serge

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and comfortable room. Easy to walk our Boston activity. Perfect for us. The only thing I would strongly recommend is to have a better shower. Felt like in the 70…. Not easy for a women to completely rinse yourself😉
5 nachten verbleven in april 2024
Reactie van Hyatt Regency Boston op 6 mei 2024
Thank you Serge for your feedback. We are glad to hear that you enjoyed your stay with us and liked the location of our hotel. We have shared your comment with the team and will ensure to fix this issue. We are sorry for the inconvenience. Thank you again for your feedback and for staying with us. We hope to welcome you back again soon.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, great staff, one minute walk to Boston Opera.
2 nachten verbleven in april 2024
Reactie van Hyatt Regency Boston op 30 apr 2024
Thank you Michael for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 – Uitstekend

?

Positief: Netheid, staat van de accommodatie en faciliteiten
Like this hotel
2 nachten verbleven in april 2024
Reactie van Hyatt Regency Boston op 30 apr 2024
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us and liked our hotel ! We hope to welcome you back again soon.

10/10 – Uitstekend

Thomas, Manchester

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good visit
1 nacht verbleven in april 2024
Reactie van Hyatt Regency Boston op 30 apr 2024
Thank you Thomas for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 – Uitstekend

Yoskely

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good to stay if you want to be near by downtown Borton
1 nacht verbleven in april 2024
Reactie van Hyatt Regency Boston op 30 apr 2024
Thank you Yoskely for your feedback ! We are glad to hear that you enjoyed your stay with us and the location of our hotel ! We hope to welcome you back again soon !

10/10 – Uitstekend

Nicole

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great room for all 5 of us on a girls trip!
1 nacht verbleven in februari 2024
Reactie van Hyatt Regency Boston op 30 apr 2024
Thank you Nicole for your feedback ! We are glad to hear that you enjoyed your stay with us for your girls trip ! We hope to welcome you back again soon !

10/10 – Uitstekend

MADHU

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s close to everything within walking distances. I just wish they had a hot coffee in the lobby
1 nacht verbleven in april 2024
Reactie van Hyatt Regency Boston op 26 apr 2024
Thank you Madhu for your feedback. We are glad to hear that you enjoyed your stay with us. We offer free coffee in room and Avenue One lounge has different type of coffee in the morning until 11am. We hope to welcome you back again soon.

8/10 – Goed

Nora

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms and lobby. Location convenient to Freedom trail. Great bar and restaurant on site. Parking also located on site. Would definitely stay here again.
3 nachten verbleven in april 2024
Reactie van Hyatt Regency Boston op 6 mei 2024
Thank you Nora for your feedback. We are glad to hear that you enjoyed your stay with us and the location of our hotel. We look forward to welcome you back again soon !

6/10 – Redelijk

Melissa

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 26 apr 2024
Thank you Melissa for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon.

8/10 – Goed

Darron

Zakenreiziger
Positief: Netheid, personeel en service
Quiet and for size and brand of hotel, no decent bar or coffee in the morning.
3 nachten verbleven in april 2024
Reactie van Hyatt Regency Boston op 26 apr 2024
Thank you Darron for your feedback. We are glad to hear that you enjoyed your stay with us.We have passed your comment regarding the bar and coffee and will ensure to improve. Thank you for staying with us.

10/10 – Uitstekend

Michele

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well cared for hotel. Helpful and courteous staff. The area the property is located in can be unsafe.
2 nachten verbleven in april 2024
Reactie van Hyatt Regency Boston op 23 apr 2024
Thank you Michele for your feedback ! We are glad to hear that you enjoyed your stay with us ! We hope to welcome you back again soon !

8/10 – Goed

Bob

1 nacht verbleven in april 2024

10/10 – Uitstekend

ALAN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel in a very good location for downtown, with good transport and walking options. Our 2 queen room was spacious clean with a large bathroom; couldn't be faulted. Staff at check in and reception were brilliant throughout our 7 night stay, but highlight was the breakfast room staff. They were so welcoming, helpful and friendly, and the omelette was outstanding. It was a pleasure to see them all first thing in the morning. Great hotel, good value, near to so many places to see and visit....next time I visit Boston, only one place for me to stay! Excellent, thank you
7 nachten verbleven in april 2024
Reactie van Hyatt Regency Boston op 22 apr 2024
Thank you Alan for your amazing feedback ! We are really glad to hear that you enjoyed your stay with us ! We hope to welcome you back again soon !

10/10 – Uitstekend

Kayla

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is a 15 minute drive from the airport and a 10 minute walk to South Station. The parking garage is right next door to the hotel too. Staff was warm and helpful and the elevators are key coded for extra security. The room was nice and spacious. Would absolutely book again.
1 nacht verbleven in april 2024
Reactie van Hyatt Regency Boston op 17 apr 2024
Thank you Kayla for your feedback. We are really glad to hear that you enjoyed your stay with us and the location of our hotel ! We look forward to welcome you back again soon !

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 13 apr 2024
Thank you Michael for your feedback ! We are glad to see that you enjoyed your stay with us ! We hope to welcome you back again soon !

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was fantastic! It was very walkable to most tourist areas (Boston Common, Faneuil Hall, Bell in Hand Tavern, etc.). The hotel itself was very clean, comfortable, and well maintained in common areas as well as rooms. Parking was very convenient for self parking as the garage is attached to the hotel. They also offer valet parking. While breakfast is not included in the price, there is a restaurant on site with a variety of breakfast options including a breakfast buffet. There are also breakfast sandwiches available for grab and go. Overall I was very happy with my stay and would highly recommend choosing this hotel.
1 nacht verbleven in april 2024
Reactie van Hyatt Regency Boston op 10 apr 2024
Thank you Laura for your amazing feedback ! We are really glad to see that you enjoyed your stay with us and found our location convenient to visit Boston ! We hope to welcome you back again soon !

10/10 – Uitstekend

Ingrid

4 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 30 apr 2024
Thank you Ingrid for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 – Uitstekend

Laura, Framingham

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet, easy to get to. Walkable
1 nacht verbleven in april 2024
Reactie van Hyatt Regency Boston op 15 apr 2024
Thank you Laura for your feedback.We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 – Uitstekend

Astrid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 8 apr 2024
Thank you Astrid for your feedback ! We are really glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 – Uitstekend

stephanie k

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel. Very clean and the proximity to downtown Boston was ideal.
4 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 8 apr 2024
Thank you Stephanie for your feedback ! We are really glad to hear that you enjoyed your stay with us and had a great time visiting Boston from our downtown location. We hope to welcome you back again soon !

10/10 – Uitstekend

Alison

Positief: Staat van de accommodatie en faciliteiten
Beautiful hotel! In the evening, after long day of walking around Boston, we would go to the very cozy bar area and relax with an espresso martini.
2 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 8 apr 2024
Thank you Alison for your great feedback ! We are glad to hear that you enjoyed your stay with us and had a great time at the bar and the lounge area ! We hope to welcome you back again soon !

10/10 – Uitstekend

Muriel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
L’hôtel est idéalement situé tout à quelques minutes de marche. Je vous recommande le restaurant et ses raviolis de lobster!
3 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 4 apr 2024
Merci Muriel pour votre retour ! Nous sommes ravis de lire que vous avez apprecie votre sejour dans notre hotel ainsi que les raviolis aux homards ! Nous esperons vous accueillir tres bientot !

8/10 – Goed

Cheryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 4 apr 2024
Thank you Cheryl for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 – Uitstekend

stan

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very accommodating and helpful.
1 nacht verbleven in maart 2024
Reactie van Hyatt Regency Boston op 8 apr 2024
Thank you Stan for your feedback ! We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

8/10 – Goed

ATSUKO

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 1 apr 2024
Thank you Atsuko for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

6/10 – Redelijk

Jason

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hyatt Regency Boston op 1 apr 2024
Thank you Jason for your feedback. We are sorry to see that your stay with us was not great. If we can do anything to improve our guest experience , please let us know. Thank you.

10/10 – Uitstekend

tracey

3 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 17 apr 2024
Thank you Tracey for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 – Uitstekend

Brittany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 29 mrt 2024
Thank you Brittany for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 – Uitstekend

Terren

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, nice restaurant, and updated rooms make this hotel an easy choice for me when visiting my son at school here in Boston! Plus it's walking distance to theaters, shopping, Boston Common, Beacon Hill, Faneuil Hall
2 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 29 mrt 2024
Thank you Terren for your feedback. We are glad to hear that you enjoyed your stay with us and hope you enjoyed visiting your son ! We look forward to welcome you back again soon !

10/10 – Uitstekend

Melissa Kathleen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful location
6 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 29 mrt 2024
Thank you Melissa Kathleen for your feedback. We are glad to hear that you enjoyed your stay with us and liked our location. We hope to welcome you back again soon.

2/10 – Ontzettend slecht

Thomas

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not as expected very dissapointing
4 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 25 mrt 2024
Thank you Thomas for your feedback. We are very sorry to hear that your stay was dissapointing. Please let us know how we can improve and make things better. Thank you.

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hyatt Regency Boston op 29 mrt 2024
Thank you Keith for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 25 mrt 2024
Thank you Kevin for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

6/10 – Redelijk

Alexis

Reisde met partner
Positief: Netheid
The hotel had no A/C in the tower. Maintenance had to come to our room to let us know the building had none. Our room did not get cooler than 74, extremely hot and uncomfortable. The poool was also drained and not available for use, as well as the saunas for the women’s and men’s locker rooms in the gym. Construction was going on right outside our room in the street the entire week we were here as well. Bed sheets also were stained. NOT impressed for the amount of money we spent to stay here.
3 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 29 mrt 2024
Thank you Alexis for your feedback. We are sorry for the inconveniences you faced during your stay. The hotel is using a 2 pipes system and we are currently on the heat system. We are sorry if that makes you uncomfortable. Our pool is closed since 2020 as well as the saunas. We make sure to not advertise it on our website or all the third party website to avoid confusing our guests. Regarding the construction , unfortunately the city of Boston is managing that and its not under our control. Finally, regarding the bed sheets, we are sorry about that, we will share your comment with the team and ensure it won't happen again. Thank you again for your feedback.

10/10 – Uitstekend

Courtney

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were very helpful throughout our stay.
2 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 21 mrt 2024
Thank you Courtney for your great feedback ! We are really glad to hear that you enjoyed your stay with us ! We hope to welcome you back again soon !

8/10 – Goed

Sheik

1 nacht verbleven in maart 2024
Reactie van Hyatt Regency Boston op 8 apr 2024
Thank you Sheikh for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a really friendly and helpful staff member at check in! The room was really nice but very warm even after lowering the thermostat, and our TV didn’t work. We were only there for one night so it wasn’t a huge deal. The breakfast buffet was lovely and the breakfast staff very attentive.
1 nacht verbleven in maart 2024
Reactie van Hyatt Regency Boston op 18 mrt 2024
Thank you Elizabeth for your feedback. We are really glad to hear that you enjoyed your stay with us and are sorry to hear the inconveniences you faced with the thermostat and your TV. We have passed your comments to the team and will ensure to fix that. Thank you for letting us know. We hope to welcome you back again soon.

10/10 – Uitstekend

Benjo, Tustin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 18 mrt 2024
Thank you Benjo for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 – Uitstekend

Orlando

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, Great location
2 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 18 mrt 2024
Thank you Orlando for your great feedback ! We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 – Uitstekend

Angel

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean property and safe and quiet good restaurant
2 nachten verbleven in maart 2024
Reactie van Hyatt Regency Boston op 18 mrt 2024
Thank you Angel for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !