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Beoordelingen van Omni Parker House

4 out of 5
Omni Parker House
60 School St, Boston, MA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 1600 van 2612 beoordelingen" "
Gastenscore: 8 - Goed. 595 van 2612 beoordelingen" "
Gastenscore: 6 - Redelijk. 227 van 2612 beoordelingen" "
Gastenscore: 4 - Matig. 130 van 2612 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 60 van 2612 beoordelingen" "

9,0/10

Netheid

9,4/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is in a perfect location. The staff was very inviting and knowledgeable about the history of the building and the events that took place at the Hotel. The Perfect place to stay in Boston.
4 nachten verbleven in april 2024
Reactie van David op 30 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van David op 1 mei 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

Mark, Centreville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely dog friendly in the middle of Boston and historic. We loved our stay there!
2 nachten verbleven in april 2024
Reactie van David op 30 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

James

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central location and easy walking to dining, shopping, entertainment and sporting events.
4 nachten verbleven in april 2024
Reactie van David op 29 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

6/10 – Redelijk

Laura

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
My room didn’t have fridge and thought it came with it. Also I was disgusted to see a used soap still in the shower from previous guest of the room. Also restaurants had limited hours. Had to go outside the hotel to get food.
1 nacht verbleven in april 2024
Reactie van David op 29 apr 2024
Thank you for your feedback. Please accept our sincerest apology for the experience that you had. Your feedback has been shared with the appropriate team to improve our overall service. Thank you for staying with us. Best, Guest Relations Manager

10/10 – Uitstekend

Lacie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the history and character in this hotel.
3 nachten verbleven in april 2024
Reactie van David op 29 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

Holly

Reisde met familie
Historic and charming Great location - accessible from BOS Logan airport by SL1 to fee connection on Red Line (take Towards Alewife for two stops to Park Station). Also walkable 5-10 min to orange, blue and green line stations.
1 nacht verbleven in april 2024
Reactie van David op 29 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderfully professional and courteous staff. Well done!
1 nacht verbleven in april 2024
Reactie van David op 29 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

Jodi R

Good location, old hotel with history. I was able to check in early, and my requests were honored. Richard who checked me in was excellent, he went over every detail and a great attitude.
1 nacht verbleven in april 2024
Reactie van David op 29 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

Lindsay

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was there for the Boston Marathon and the staff was so kind and accommodating. I’ll definitely visit again!
3 nachten verbleven in april 2024
Reactie van David op 29 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

William, Ashaway

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van David op 29 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van David op 29 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

sara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its a wonderful old hotel in a great location
1 nacht verbleven in december 2023
Reactie van David op 26 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

8/10 – Goed

Mei

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van David op 24 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Suwitda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My identical twin sister and I love staying at Omni Parker Hotel. This hotel is one of the most beautiful landmarks of Boston. We enjoy learning the history and the beautiful architectures of the hotel. The room is very clean, and comfortable. The staffs are very friendly and helpful. We love the location of the hotel that is close to restaurants, coffee shops, shopping areas, and subway. We will definitely be back again.
4 nachten verbleven in april 2024
Reactie van David op 24 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Berit, Portland

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have stayed at the Omni Parker House a few times before, and find its central location very convenient. The building is old, and the interior comes across as a little "tired", but it makes up for it with its vintage charm. I also think it is a pretty good value.
1 nacht verbleven in april 2024
Reactie van David op 22 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

JOSEPH

Positief: Netheid, personeel en service
3 nachten verbleven in april 2024
Reactie van David op 24 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Artur

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for marathoners.
3 nachten verbleven in april 2024
Reactie van David op 22 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Mayo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The history is interesting and the decor perfect for an old hotel. The customer service was the best I have had in any big city hotel.
2 nachten verbleven in april 2024
Reactie van David op 22 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

Nancy Hall and Jeff

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, location, location! Convenient spot on Heritage Trail in a historic hotel. Common areas beautiful, service outstanding but the rooms are somewhat small and dated and could use a refurbish.
4 nachten verbleven in april 2024
Reactie van David op 22 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

Kristie, La Crosse

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff ALL made me feel welcome. From extra water to the room, to food in the pub, to directions or restaurant suggestions they were great. Room was clean. I needed a microwave and they provided one before a marathon. Would stay again. THANKS EVERYONE at OMNI Parker House. Great Boston Marathon stay. Thanks for the extra food too.
4 nachten verbleven in april 2024
Reactie van David op 22 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and great location for whole family.
1 nacht verbleven in april 2024
Reactie van David op 22 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

melissa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service by staff and nicely centrally located to all areas of Boston it seemed
2 nachten verbleven in april 2024
Reactie van David op 22 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

Timothy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Older hotel with older decor and rooms, but nice. Very friendly staff. My only complaint was the $30 per day "destination charge" added to the room price. After booking, I did get an written explanation that it included a $10 credit to the hotel restaurant, a free bottle of water, and free wifi. Okay, that is the way of the world now. But I did eat at the restaurant and when I checked out, no credit on the bill. When I asked about it, desk staff were confounded but eventually gave me a $10 "guest complaint" adjustment. Look, if you are going to surreptiously have a higher room cost through a "destination charge", at least have the good graces to honor what you say it covers.
1 nacht verbleven in april 2024
Reactie van David op 22 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property has so much charm and character. In a great part of the city.
2 nachten verbleven in maart 2024
Reactie van David op 17 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

2/10 – Ontzettend slecht

Holly

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First, the room was tiny and stuck back in a corner with no light what so ever. The elevator kept us up all night. Finally, we saw mice running around the lobby. They did refund the destination fee. They also refunded Expedia $100; but, I now have to chase Expedia for the $100.
1 nacht verbleven in april 2024
Reactie van David op 17 apr 2024
Thank you for your feedback. Please accept our sincerest apology for the experience that you had. Your feedback has been shared with the appropriate team to improve our overall service. Thank you for staying with us. Best, Guest Relations Manager

8/10 – Goed

Junko, Port Moody

Positief: Personeel en service
Negatief: Netheid
4 nachten verbleven in april 2024
Reactie van David op 18 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Kathryn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel with places to sit in the lobby, convenient coffee shops and walgreens nearby and plenty of great dining within walking distance. The door between adjoining rooms is not sound-proof. Shower a little hard to use and curtain awkward, but these were minor issues. Very comfortable bed.
3 nachten verbleven in april 2024
Reactie van David op 17 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

2/10 – Ontzettend slecht

Abel

Negatief: Personeel en service
2 nachten verbleven in april 2024
Reactie van David op 18 apr 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

4/10 – Matig

Timothy

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Tiny tv. maybe 24". I had to ask for a different room as the first one was a mile from the elevator and then climb 6 steps to get to the room (ridiculous). Used coffee bags in coffee maker tank which resulted in clogging and water/coffee all over the table. Very noisy ac/heating unit, room was either too hot or too cold. Restaurant closes at 2 pm. why bother opening at all? You must leave the property for Dinner unless you want pub food or room service Last but not least, it was over $600.00 per night. Marathon "rates" as all hotels rob the runners in order to be close to the finish line. The Omni is at least 1/2 mile from the finish. Least I forget they did offer brown bananas and warm bottled water after the race. Terrible experience....Never again!
4 nachten verbleven in april 2024
Reactie van David op 16 apr 2024
Thank you for staying with us. If you would like to discuss your stay further, please call the hotel directly and ask to speak with the Front Office Manager on duty.

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The staff were all great at the front desk and so were the luggage people. The parking valets were also very good. But, the first room had a tub in poor condition with flaking near the drain. We moved to a second room which had a better tub but the bathroom mirror was in poor shape. There were no surfaces in the bathroom to put anything like a makeup case on it. The lighting wasn't adequate.
4 nachten verbleven in april 2024
Reactie van David op 16 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

Viktorija

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Staff very friendly. But very outdated hotel.
1 nacht verbleven in april 2024
Reactie van David op 16 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

Patrick

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van David op 17 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Masashi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to Boston Common
1 nacht verbleven in april 2024
Reactie van David op 16 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

6/10 – Redelijk

Hans

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The property is dated and needs maintenance. Excellent Staff. Excellent location. Excellent restaurant and bar.
2 nachten verbleven in april 2024
Reactie van David op 16 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van David op 17 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

Albert

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not bad at all.
2 nachten verbleven in april 2024
Reactie van David op 15 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Norihiro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van David op 16 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

4/10 – Matig

Michael

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walls are paper thin. You can hear every conversation your neighbor has. Pray you aren’t near the elevator machine rooms.
1 nacht verbleven in april 2024
Reactie van David op 15 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

Susan

1 nacht verbleven in april 2024
Reactie van David op 15 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Ruth

Reisde met partner
Beautiful hotel, best clam chowder inside the hotel bar, excellent location, walking distance to everything!
2 nachten verbleven in april 2024
Reactie van David op 15 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

10/10 – Uitstekend

Lindsey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van David op 15 apr 2024
Thank you for staying with us. Your feedback is greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

Sara, Basalt

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Great location. Small rooms.
1 nacht verbleven in april 2024
Reactie van David op 15 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated! Best, Guest Relations Manager

8/10 – Goed

April

3 nachten verbleven in april 2024

8/10 – Goed

Christina, Ferndale

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in a convenient location to public transportation.
4 nachten verbleven in april 2024
Reactie van David op 11 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

6/10 – Redelijk

McKenzie

Zakenreiziger, Reisde met partner
Positief: Personeel en service
The staff that checked us in was amazing! The hotel itself is old and wasn’t as cleanly as I’d hoped for. We had someone else’s hair all over our bathroom floor and the room smelled a little. But the staff was very friendly!
1 nacht verbleven in april 2024
Reactie van David op 11 apr 2024
Thank you for staying with us. We appreciate your feedback and will be sure to communicate this information to the appropriate staff. Best, Guest Relations Manager

10/10 – Uitstekend

William, Cordova

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van David op 11 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

4/10 – Matig

Marc-Antoine

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at your hotel for two nights. We traveled from Montreal with a baby and could not check in until later after our arrival because of your computer system that was not working properly (I believe your system started working only after 5PM). The only thing that was said to us a few times was to enjoy the day and go outside and try checking in at other times. Like if it was normal, nothing else was proposé to us. We don't except those type of answers when we are attending a 4 star hotel. After traveling for 6 hours and waking up early with a baby, we expected help and more understanding and options from you than saying to go outside and enjoy the day. The waiting time and the extreme long waiting line to check in afterwards was insane. It was also told to us that we would receive a mail from the hotel about this situation. We still have not received anything yet. Apart from that, we had to call for a mini fridge in the room cause the one that was suppose to be there was not. Again we have a baby and stuff to put in the fridge. We don't expect that in a 4 star hotel, whatever the room size is. Also, the bath was not draining properly and it was really unpleasant. That is not normal.
2 nachten verbleven in maart 2024
Reactie van David op 11 apr 2024
Thank you for your feedback. Please accept our sincerest apology for the experience that you had. Your feedback has been shared with the appropriate team to improve our overall service. Thank you for staying with us. Best, Guest Relations Manager

10/10 – Uitstekend

Felipe Humberto Águila

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El hotel tiene ese espíritu de inmueble antiguo e histórico. Lugar que te hace sentir en casa, cómodo, evoca buenas cosas. Repetiría si regresara a Boston.
5 nachten verbleven in april 2024
Reactie van David op 10 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Richard at the front desk was absolutely amazing! All the staff was so friendly. The hotel room was was so nice. Highly recommend this hotel. I will definitely be coming back! ⭐️⭐️⭐️⭐️⭐️
1 nacht verbleven in april 2024
Reactie van David op 10 apr 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!Best, Guest Relations Manager