Exterieur

Beoordelingen van Renaissance Boston Waterfront Hotel

4 out of 5
Renaissance Boston Waterfront Hotel
606 Congress St, Boston, MA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 664 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 210 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 62 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 1000 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cornelis, Edam

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een beetje afgelegen van het centrum. Met geen metro in de buurt. Wel dicht bij Logan Airport. Het is een uitstekend hotel al is de vloerbedekking in de kamers alweer wat te oud.
1 nacht verbleven in september 2022

10/10 – Uitstekend

CHERYL

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent front desk staff who directed us in ways to use the additional $30 fee. Close to several nice restaurants
1 nacht verbleven in april 2024
Reactie van Director of Operations op 30 apr 2024
Dear Cheryl, Thank you for choosing to stay with us at Renaissance Boston Waterfront Hotel. We have an exceptional front desk team whose top priority is making sure every guest is comfortable and feels right at home, so we look forward to sharing your compliments with them. It is also nice to read you loved our ideal location close to many restaurants. We appreciate your business and hope to welcome you back soon. David Reddick,Director of Operations

10/10 – Uitstekend

Cynthia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a perfect stay!
Reactie van Director of Operations op 22 apr 2024
Dear Cynthia, Thank you for choosing the Renaissance Boston Waterfront Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.David ReddickDirector of Operations

10/10 – Uitstekend

Q, Columbia City

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed there with my family for Boston Marathon 2024. Great views and convenient.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Natalia, Miami

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, comfy rooms, great area
2 nachten verbleven in april 2024

10/10 – Uitstekend

Quyen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable…
3 nachten verbleven in april 2024
Reactie van Director of Operations op 18 apr 2024
Dear Quyen, Thank you for choosing the Renaissance Boston Waterfront Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.David ReddickDirector of Operations

8/10 – Goed

Roger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff support
2 nachten verbleven in april 2024
Reactie van Director of Operations op 17 apr 2024
Dear Roger, Thank you for choosing Renaissance Boston Waterfront Hotel and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. We hope to have the pleasure of doing so again in the future.David ReddickDirector of Operations

10/10 – Uitstekend

Laurie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great experience here, requested conjoint rooms weeks in advance and was granted those rooms. Great customer service
1 nacht verbleven in april 2024
Reactie van Director of Operations op 15 apr 2024
Dear Laurie, Thank you for your feedback on your recent visit to the Renaissance Boston Waterfront Hotel. We are delighted to hear that you had a great experience during your stay with us. It is fantastic to know that your request for connecting rooms was granted and that our team provided excellent service. Your satisfaction is our top priority, and we are delighted that we could accommodate your request. We look forward to welcoming you back for another enjoyable stay in the future.David Reddick-Director of Operations

10/10 – Uitstekend

KEN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in april 2024

8/10 – Goed

Thomas

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Director of Operations op 4 apr 2024
Dear Thomas, Thank you for choosing to stay at Renaissance Boston Waterfront Hotel and sharing your experience. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.David Reddick,Director of Operations

10/10 – Uitstekend

Chris

3 nachten verbleven in maart 2024

8/10 – Goed

Savio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Zhigang

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Director of Operations op 1 apr 2024
Dear Zhigang, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Renaissance Boston Waterfront Hotel.David ReddickDirector of Operations

4/10 – Matig

Matthew

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 31 mrt 2024
Dear Matthew, Thank you for choosing to stay with us. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.David ReddickDirector of Operations

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 30 mrt 2024
Dear Joseph, Thank you for the wonderful rating for Renaissance Boston Waterfront Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.David ReddickDirector of Operations

10/10 – Uitstekend

Dana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Director of Operations op 27 mrt 2024
Dear Dana, Thank you for the perfect rating. We are glad you had a wonderful time at Renaissance Boston Waterfront Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.David Reddick,Director of Operations

10/10 – Uitstekend

Angelo

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Rick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I B Happy
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Niwde, Charlotte

2 nachten verbleven in maart 2024
Reactie van Director of Operations op 21 mrt 2024
Dear Niwde, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Renaissance Boston Waterfront Hotel.David ReddickDirector of Operations

10/10 – Uitstekend

Michael Van

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

Jack

3 nachten verbleven in februari 2024
Reactie van Director of Operations op 24 mrt 2024
Dear Jack, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered and give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.David ReddickDirector of Operations

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in februari 2024
Reactie van Director of Operations op 1 mrt 2024
Dear Brian, Thank you for the wonderful rating for Renaissance Boston Waterfront Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.David ReddickDirector of Operations

6/10 – Redelijk

Sharon

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice amenities and location is excellent. Person I had at check in was somewhat offish (but I recognize everyone has their moments and something else could have been at play). That aside, couldn’t beat the price for a last minute, February vacation trip.
1 nacht verbleven in februari 2024
Reactie van Director of Operations op 23 feb 2024
Dear Sharon, Thank you for choosing to stay with us and sharing your review with fellow travelers. We are glad to know you overall had a pleasant stay and that our various amenities enhanced your time with us. We also appreciate you mentioning our convenient location. That said, Please accept our apologies for the issues you experienced while checking in. We know a first impression is essential, and a friendly smile and efficient check-in is a very important step in setting the tone for a great stay. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your valuable feedback and look forward to welcoming you again for a seamless experience.David ReddickDirector of Operations

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Director of Operations op 22 feb 2024
Dear Michael, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Renaissance Boston Waterfront Hotel. We look forward to welcoming you back on your next visit.David ReddickDirector of Operations

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

8/10 – Goed

John, South Yarmouth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Director of Operations op 29 jan 2024
Dear John, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Renaissance Boston Waterfront Hotel; we hope to see you again soon. David Reddick,Director of Operations

8/10 – Goed

Sherri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Pamela

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very quiet and easy to walk to restaurants
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Diane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Director of Operations op 28 jan 2024
Dear Diane, All of us at Renaissance Boston Waterfront Hotel appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.David Reddick,Director of Operations

8/10 – Goed

Mary

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location to enjoy all Boston seaport had to offer. Shopping and restaurants all within walking distance.
1 nacht verbleven in december 2023
Reactie van GENERAL MANAGER op 23 jan 2024
Dear Mary, Thank you for choosing the Renaissance Boston Waterfront Hotel and for the kind review. We appreciate you mentioning how much you enjoyed our proximity to Seaport District's waterfront, an energetic hub of commerce, dining, and entertainment! Thank you again, and we hope to welcome you back soon.David Reddick,Director of Operations

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The young woman from Morocco at first desk was the most personable and greatest example of culture one could ask for. Marriott would be wise to give her a spot bonus as she represented all things good.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Mary F.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was wonderful! Everyone was pleasant and courteous. The Bartender, Allen Murphy was exceptionally attentive and congenial.
2 nachten verbleven in januari 2024
Reactie van Director of Operations op 16 jan 2024
Dear Mary, Thank you for being our guest at Renaissance Boston Waterfront Hotel. It is rewarding to know you had an outstanding stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will enjoy sharing your kind comments with Allen; thank you for mentioning him by name. We look forward to having you as our guest again!David ReddickDirector of Operations

10/10 – Uitstekend

Stephen, Raleigh

Reisde met familie
Positief: Voorzieningen
1 nacht verbleven in november 2023
Reactie van Director of Operations op 10 jan 2024
Dear Stephen, Thank you for sharing about your stay. We appreciate the generous remarks and are glad you could discover the luxury, convenience, and comfort of Renaissance Boston Waterfront Hotel! We understand the importance of the details that make up a great stay and are happy that our perfect location, luxurious accommodations, and friendly service enhanced your time with us. We hope to see you again soon.David ReddickDirector of Operations

6/10 – Redelijk

David

1 nacht verbleven in december 2023

10/10 – Uitstekend

Susan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great hotel clean, spacious, great staff
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Julia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Director of Operations op 10 jan 2024
Dear Julia, Thank you for the great rating! It is always exciting to know that we exceeded your expectations, and we are glad you enjoyed your stay. It was a pleasure serving you at Renaissance Boston Waterfront Hotel; we hope to see you again soon.David ReddickDirector of Operations

10/10 – Uitstekend

Marlon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Director of Operations op 24 jan 2024
Dear Marlon, Thank you for choosing the Renaissance Boston Waterfront Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.David Reddick,Director of Operations

10/10 – Uitstekend

Sharon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

James

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Cherie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Frances

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would definitely stay again.
The hotel staff was very accommodating at check-in when we needed a cot in the room. Concierge was also helpful in getting tickets to attractions. The hotel was in a great location….close to restaurants, T stops, and attractions.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Eileen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everyone we encountered at the hotel was pleasant and accommodating. Of note for exceptional service was the young woman in the restaurant. We had a somewhat early dinner at the hotel restaurant and this young woman was exceptionally kind, polite and pleasant. She made our dining experience much more pleasant, she couldn’t have been nicer.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Boston Hotel
Our Favorite Boston Hotel. Property kept super clean, highly fashionable and awesome location.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Arianna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Director of Operations op 1 jan 2024
Dear Arianna, Thank you for rating your pleasant experience at Renaissance Boston Waterfront Hotel. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the city.David ReddickDirector of Operations

10/10 – Uitstekend

Francis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place in Seaport district. Pool, sauna and gym are opened until 11PM and you can enjoy a USD $25 discount once per day at the restaurant, the bar or the Starbucks.
5 nachten verbleven in december 2023

10/10 – Uitstekend

Esteban

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel. Great cleaniless. Safe area around. Very close to the airport.
4 nachten verbleven in december 2023
Reactie van Director of Operations op 31 dec 2023
Dear Esteban, Thank you for taking the time to post a nice rating of Renaissance Boston Waterfront Hotel. We always want our guests to have a pleasant experience, and we are glad you liked our fresh and safe accommodations and location close to the airport. We hope you will revisit so we can provide you with another great stay.David ReddickDirector of Operations

8/10 – Goed

Polly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023