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Beoordelingen van Residence Inn Boston Logan Airport/Chelsea

3.5 out of 5
Residence Inn Boston Logan Airport/Chelsea
200 Maple St, Chelsea, MA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 642 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 223 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 72 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 1000 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Paula, Herndon

Positief: Netheid, staat van de accommodatie en faciliteiten
People were loud and partying in their rooms until 4am and hotel did nothing about it. Morning staff for breakfast were rude when asking for basic amenities.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Juliana

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff members are Awesome, especially Joanne, David, Niya, Yuly, Olga and others who I dont know their names. But all of them made us felt like we are home. I really recommend this Hotel for anybody who visits to Boston please consider that this is your Hotel
3 nachten verbleven in april 2024

10/10 – Uitstekend

KellyAnn

2 nachten verbleven in april 2024

10/10 – Uitstekend

Zephora

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024

10/10 – Uitstekend

Juliana

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything especially staff
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Juliana

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Two words NONE COMPERASON
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Jessica, Everett

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The overnight manager was very disrespectful to me and my boyfriend he even call the cops on us but we talked to them and they understand us i am very disappointed it wasn’t my first time staying at this hotel this never happened before
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were friendly and the room was great
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Angel

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Kettelene k

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
To many children and a lot of long term families are living in there the breakfast are terrible
14 nachten verbleven in februari 2024

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the fact that the place is accessible. I was not too fond of the level of noise around the place.
4 nachten verbleven in februari 2024

6/10 – Redelijk

Isabel

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the train/bus, super clean and nice hotel.
7 nachten verbleven in februari 2024

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2024

10/10 – Uitstekend

Mayra

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Kendre

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s perfect for extended stays!!
14 nachten verbleven in januari 2024

8/10 – Goed

sang

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Cesar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Betty Lee

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
5 nachten verbleven in december 2023
Reactie van Shea op 13 jan 2024
Dear Betty, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your time here with us and we look forward to seeing you again in the near future! Sincerely,Residence Inn Boston Logan Airport/ Chelsea

8/10 – Goed

Jessica

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pool was very small. My son tried all 3 days we were there to go in but was always full with no space. The staff was amazing and very accommodating.
3 nachten verbleven in december 2023
Reactie van Shea op 13 jan 2024
Dear Jessica, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and our staff satisfied you! We hope that you will stay here soon again! Sincerely, Residence Inn Boston Logan Airport/ Chelsea

10/10 – Uitstekend

Joan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast lady, really helped to make my stay much better. Melanie was also sympathetic for my recent loss. Her breakfast was always clean and displayed nicely. She is a credit to the staff.
1 nacht verbleven in december 2023

6/10 – Redelijk

Nathalia

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in december 2023
Reactie van Shea op 5 jan 2024
Dear Nathalia, Thank you for taking the time to review us. We are pleased to hear you enjoyed your stay with us and we hope that you will give us another chance in the near future so we can provide you with a more enjoyable stay! Sincerely, Residence Inn Boston Logan Airport/ Chelsea

10/10 – Uitstekend

Rianna

1 nacht verbleven in december 2023
Reactie van Shea op 5 jan 2024
Dear Rianna, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future. Sincerely, Residence Inn Boston Logan Airport/ Chelsea

10/10 – Uitstekend

John

3 nachten verbleven in november 2023
Reactie van Shea op 5 jan 2024
Dear John, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you stay here again while you are in this area! Sincerely, Residence Inn Boston Logan Airport/ Chelsea

8/10 – Goed

Herbert

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good location and good price. Shuttle to airport would be nice.
1 nacht verbleven in november 2023
Reactie van Holiday Inn Chelsea an IHG Hotel. op 28 nov 2023
Hi Herbert, Thank you for staying with us, Location and price are key factors, . We appreciate your loyalty andcontinued trust in our service. Our entire team here at The Holiday Inn Chelsea works hard todeserve your loyalty. We hope to see you in your next trip to Boston.

8/10 – Goed

Amy

1 nacht verbleven in november 2023
Reactie van Shea op 5 jan 2024
Dear Amy, Thank you for taking the time to review us! We are so thrilled to hear you enjoyed your time with us! We hope that you will stay here again in the near future. Sincerely, Residence Inn Boston Logan Airport/ Chelsea

4/10 – Matig

Corey

1 nacht verbleven in november 2023
Reactie van Shea op 5 jan 2024
Dear Corey, Thank you for taking the time to review us! We are sorry to hear about your stay with us. We hope that you will directly reach out to our team so we can provide you a next great stay! We hope to see you again soon! Sincerely, Residence Inn Boston Logan Airport/ Chelsea

10/10 – Uitstekend

Gerald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Residence Inn Boston Logan Airport/Chelsea op 13 nov 2023
thank you for taking the time to review us and for giving a 10-star review! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future!

10/10 – Uitstekend

Marta

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Residence Inn Boston Logan Airport Chelsea op 13 nov 2023
thank you for taking the time to review us and for giving a 10-star review! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future!

10/10 – Uitstekend

Michael

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, easy, comfortable. Great breakfast.
1 nacht verbleven in november 2023
Reactie van Residence Inn Boston Logan Airport Chelsea op 13 nov 2023
thank you for taking the time to review us and for giving a 10-star review! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future!

10/10 – Uitstekend

Barbara

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great!
1 nacht verbleven in oktober 2023
Reactie van Residence Inn Boston Logan Airport Chelsea op 13 nov 2023
thank you for taking the time to review us and for giving a 5-star review! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future!

10/10 – Uitstekend

Jazmine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Residence Inn Boston Logan Airport/ chelsea op 13 nov 2023
thank you for taking the time to review us and for giving a 10-star review! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future!

10/10 – Uitstekend

Steve

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
One stop on commuter rail to North Station (TD Garden), railed station is 1 block from front door!
1 nacht verbleven in november 2023
Reactie van Residence Inn Boston Logan Airport Chelsea op 13 nov 2023
thank you for taking the time to review us and for giving a 5-star review! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future!

6/10 – Redelijk

Emily

1 nacht verbleven in oktober 2023
Reactie van Residence Inn Boston Logan Airport/ Chelsea op 31 okt 2023
Thank you so much for taking the time to write a review about your stay with us. We hope to welcome you back again soon!

8/10 – Goed

Gina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really liked the updated rooms and convenient location. Check in was a bit delayed because our room wasn't ready but the front desk staff was pleasant. Our only complaint really was the breakfast. The options were good but there just wasn't enough based on the occupancy. Plus, star wait it down 15 minutes early every day with people still in line.
7 nachten verbleven in oktober 2023
Reactie van Residence Inn Boston Logan Airport/ Chelsea op 22 okt 2023
thank you for taking the time to review us and for giving some feedback! We are pleased to hear you enjoyed your stay with us and we will be sure to pass along the response to our hotel team. We look forward to seeing you again in the near future!

10/10 – Uitstekend

Gregory

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing, staff, facilities and complimentary breakfast
1 nacht verbleven in oktober 2023
Reactie van Residence Inn Boston Logan Airport/ Chelsea op 22 okt 2023
Dear Gregory, thank you for taking the time to review us and for giving a 10-star review! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future!

10/10 – Uitstekend

Jesse

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean with a shuttle to the airport.
Great room, very clean. Good customer service. A little pricy but they did have a shuttle to the airport and a complimentary breakfast.
1 nacht verbleven in oktober 2023
Reactie van Residence Inn Boston Logan Airport/ Chelsea op 17 okt 2023
Dear Jesse, thank you for taking the time to review us and for giving a 10-star review! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future!

10/10 – Uitstekend

Rodney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Residence Inn Boston Logan Airport Chelsea op 13 okt 2023
Dear Rodney, thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future!

8/10 – Goed

Tracy Lee

Reisde met familie
The staff were lovely. They were very helpful and knowledgeable. Breakfast was decent and even has some GF options. Mattress was a little uncomfortable for me. The biggest downfall for this property is no shuttle service after 12 noon. We had to cab both ways to the airport. However, we were going to Salem and the train station to Salem was a short walk from the hotel. We had a nice stay and would stay here again.
3 nachten verbleven in oktober 2023
Reactie van Residence Inn Boston Logan Airport Chelsea op 13 okt 2023
Dear Tracy, thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future!

8/10 – Goed

Rebecca

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
The pool wasn’t as clean like it was in the past years we’ve stayed here, but other than that, we absolutely loved everything about our stay!
3 nachten verbleven in augustus 2023
Reactie van The Residence Inn Boston Logan Airport/Chelsea op 6 okt 2023
Dear Rebecca, thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and have made note of the pool and we look forward to seeing you again in the near future!

8/10 – Goed

Christine

Positief: Personeel en service
Clean & nice breakfast buffet
1 nacht verbleven in september 2023
Reactie van Residence Inn Boston Logan Airport/ Chelsea op 5 okt 2023
Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and we can't wait for you to stay here again in the near future.

10/10 – Uitstekend

Julia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed our stay. Other than the price, we thought everything was very very good! Would stay here again.
1 nacht verbleven in september 2023
Reactie van Shea op 19 sep 2023
Dear Julia, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and we can't wait for you to stay here again in the near future. Sincerely, Residence Inn Boston Logan Airport/ Chelsea

8/10 – Goed

Peter

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Shea op 7 sep 2023
Dear Peter, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Residence Inn Boston Logan Airport/ Chelsea

4/10 – Matig

Kimberly

1 nacht verbleven in augustus 2023
Reactie van Residence Inn Boston Logan Airport/ Chelsea op 5 okt 2023
Thank you for taking the time to share your experience with us. We are very sorry to hear you did not enjoy your time with us as we do our very best to provide you with great customer service to each of our guests. We hope you will stay here again in the near future.

10/10 – Uitstekend

Vianna

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bonito
1 nacht verbleven in augustus 2023
Reactie van Shea op 21 aug 2023
Dear Vianna, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay here and we look forward to you stay with us again in the near future. Sincerely, Residence Inn Boston Logan Airport/Chelsea

10/10 – Uitstekend

Howard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, friendly staff
2 nachten verbleven in juli 2023
Reactie van Shea op 21 aug 2023
Dear Howard, Thank you for taking the time to review us! We are glad to hear we could meet your expectations through our clean spaces and friendly staff. We hope that you will stay here again in the near future. Sincerely, Residence Inn Boston Logan Airport/Chelsea

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Shea op 26 jul 2023
Dear Alexander, Thank you for taking the time to review us! We are happy to hear you enjoyed your stay with us and we hope that you will stay here again in the near future. Sincerely, Residence Inn Boston Logan Airport/ Chelsea

2/10 – Ontzettend slecht

Anthony

2 nachten verbleven in juli 2023
Reactie van Shea op 26 jul 2023
Dear Anthony, Thank you for taking the time to share your experience with us. We are very sorry to hear you did not enjoy your time with us as we do our very best to provide you with great customer service to each of our guests. We hope you will stay here again in the near future. Sincerely, Residence Inn Boston Logan Airport/ Chelsea

2/10 – Ontzettend slecht

Shaun

2 nachten verbleven in juli 2023
Reactie van Shea op 26 jul 2023
Dear Shaun, Thank you for taking the time to review us. We are sorry to hear you did not enjoy your stay with us as we hope that you will give us another chance in the future. Please directly reach out to our team so we can do our very best to provide you with great customer service and accommodate you throughout your next stay! We hope to see you again in the near future. Sincerely, Residence Inn Boston Logan Airport/ Chelsea

10/10 – Uitstekend

Jackson

1 nacht verbleven in juli 2023
Reactie van Shea op 21 aug 2023
Dear Jackson, Thank you for taking the time to review us. We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future. Sincerely, Residence Inn Boston Logan Airport/ Chelsea