6/10 – Redelijk
Nancy
Reisde met familie
21 okt 2025
3 night Stay was average at best. Room was fine in terms of beds etc. Told at check in that room service every 2nd day which is now the new norm. Broken shower gel dispenser so left note for housekeeping day 2 to change (these are full bottle/attached dispensers) to replace as you couldn’t get gel out. No response on return after a full day away. Apparently requires maintenance but couldve provided a bottle that could be used but i guess they think you’re going to steal it. Evening manager showed little concern “maintenance order in for tmr” but we are checking out. No offer for gel in the interim. We had a bar soap in our possession so used that but really its just communication-first by housekeeping 2nd by manager to provide an interim solution.
Big bug carcass in bathroom light fixture but unlikely to be picked up on as room gets turned over. Bathroom door doesn’t really close.
On return to home, look at pdf receipt and charged $5/day parking fee. No issues parking thus is just another nickle dime approach to customers. Two medium coffees at ‘in lobby’ Starbucks $11.50. Disappointed in Courtyard Marriott as usually customer focused.
Travel frequently to Longmont so will choose a different location.
Nancy
3 nachten verbleven in oktober 2025