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Beoordelingen van Hampton Inn Bourbonnais Kankakee

2.5 out of 5
Hampton Inn Bourbonnais Kankakee
64 Ken Hayes Dr, Bourbonnais, IL

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 319 van 444 beoordelingen" "
Gastenscore: 8 - Goed. 85 van 444 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 444 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 444 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 444 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Lauren

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quick check-in process & easy to find off the highway. The AC was a little noisy but we prefer to have something like that while we sleep. Lots of shopping nearby.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Aaron, Sugar Hill

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was exceptional and attended to all our needs immediately wouldn’t stay anywhere else in a 30 miles radius
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Jessica Y. AGM op 23 mei 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Kerry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a very neat and clean hotel. Not only was our room very neat, the common areas were also very tidy. The breakfast area was great, also very clean, and the food was hot and tasty. The dining area was kept clean throughout the morning. And be prepared to fall in love with fresh cookies at the check-in counter!
2 nachten verbleven in mei 2024
Reactie van Jessica Y. AGM op 23 mei 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon. We'll be sure to have the cookies waiting!

8/10 – Goed

Mackenzie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and convenient to food!
3 nachten verbleven in mei 2024
Reactie van Jessica Y. AGM op 23 mei 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Brenda

Positief: Netheid
Very pleased with service and room.
1 nacht verbleven in mei 2024
Reactie van Jessica Y. AGM op 13 mei 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Rodney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Jessica Y. AGM op 4 mei 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Sharon

Reisde met huisdieren, Reisde met familie
Seemed updated and clean
1 nacht verbleven in april 2024
Reactie van Jessica Y. AGM op 1 mei 2024
Thank you for completing a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Richard, Grand Blanc

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in april 2024
Reactie van Jessica Y. AGM op 1 mei 2024
Thank you for completing a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Jeanne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean but pricey
3 nachten verbleven in april 2024
Reactie van Jessica Y. AGM op 1 mei 2024
Thank you for completing a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Marlon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Jessica Y. AGM op 1 mei 2024
Thank you for completing a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jessica Y. op 27 mrt 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Beata

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jessica Y. op 27 mrt 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Lynette, Bartlett

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice Hotel clean and quiet
1 nacht verbleven in maart 2024
Reactie van Jessica Y. Assistant General Manager op 18 mrt 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Angela

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very kind and accommodating.
1 nacht verbleven in maart 2024
Reactie van Jessica Y. Assistant General Manager op 18 mrt 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Tammy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay. Will be back
2 nachten verbleven in maart 2024
Reactie van Jessica Y. Assitant General Manager op 18 mrt 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly from the front desk to the manager and cook. We had an issue with our room and the manager was very quick to respond and was very accommodating to resolve the problem.
1 nacht verbleven in februari 2024
Reactie van Jessica Y. Assistant General Manager op 18 mrt 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Dianna

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend away
We had an amazing gentleman at the front desk (Chris) that laughed at us and spoke to use while we were in the lounge playing games. He probably enjoyed someone being downstairs late & the sounds of laughter.
2 nachten verbleven in februari 2024

6/10 – Redelijk

Susan c

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I love Hampton Inn but this time the coffee machines were broke and no ice because the filters needed to be changed. That was an inconvenience to us.
1 nacht verbleven in februari 2024
Reactie van Jessica Y. Assistant General Manager op 6 feb 2024
Thank you for taking a moment to complete a survey about your recent stay with us. On behalf of the entire staff, we apologize for the issues you experienced during your stay. Unfortunately, our area had just undergone a boil order from Aqua Illinois. For guest and staff safety, we are required to follow these orders and any additional steps that we are required to take after the order is lifted. This includes sanitizing the machines and replacing all filters. We apologize for any inconvenience this caused. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Night away
Very helpful clerk, quiet rooms, clean bathroom
1 nacht verbleven in februari 2024
Reactie van Jessica Y. Assistant General Manager op 6 feb 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Friendly staff. Clean pool. Great breakfast.
1 nacht verbleven in februari 2024
Reactie van Jessica Y. Assistant General Manager op 6 feb 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Fidencio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Jessica Y. Assistant General Manager op 6 feb 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Khrista

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
2 nachten verbleven in januari 2024
Reactie van Jessica Y. Assistant General Manager op 6 feb 2024
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Jessica Y. Assistant General Manager op 23 dec 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

8/10 – Goed

Kristin, Charleston

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Jessica Y. Assistant General Manager op 23 dec 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Very good hotel
My son and I stayed 1 ngiht at the Bourbonnais Hampton Inn in Bouurbonnais, IL. We were very pleased with the cleanliness and quietness of the entire place. Staff was professional, friendly, and helpful at all times. Toiletries and towels were plentiful. Complimentary breakfast was excellent with a wide variety of foods to chooses from. Our stay was very pleasant and highly recommend it to anyone.
1 nacht verbleven in december 2023
Reactie van Jessica Y. Assistant General Manager op 17 dec 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

8/10 – Goed

Christy

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Great hotel with a bed like a rock.
The hotel was lovely. Everything was clean. The workers were friendly and helpful. The breakfast was delicious. The bed was a slab of cement with a sheet over it. I did not sleep all night. Isn't the bed the most important part of a hotel room?
1 nacht verbleven in december 2023
Reactie van Jessica Y. Assistant General Manager op 17 dec 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit, for the most part. We apologize that you found the comfort of the bed in your guest room to be lacking. I will be sure to pass your comments regarding the bed along to Hilton corporate as a way to better future guest satisfaction, as we are currently adhering to corporate requirements for all guestroom bedding and furniture. We appreciate your feedback and will use it to fine tune our operations.

8/10 – Goed

DAVE

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. The bad was in the morning the staff was cleaning rooms and had the hall blocked. They did move the stuff when ask and were very polite
1 nacht verbleven in november 2023
Reactie van Jessica Y. Assistant General Manager op 17 dec 2023
Thank you for taking a moment to complete this survey. We appreciate your feedback and will use it to fine tune our operations.

10/10 – Uitstekend

Melissa

1 nacht verbleven in november 2023
Reactie van Jessica Y. Assistant General Manager op 17 dec 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Dennis

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Jessica H. Assistant General Manager op 16 nov 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

James

1 nacht verbleven in november 2023
Reactie van Jessica Y. Assistant General Manager op 17 dec 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay
There was a plastic toothpick on the counter in the bathroom when we checked onto our room, which made me question the cleanliness. Otherwise, our stay was great. The room was comfy. I like the design.
1 nacht verbleven in oktober 2023
Reactie van Jessica H-Assistant General Manager op 30 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. I have informed the housekeeping supervisor about the toothpick found in the bathroom after check in so this does not happen again in the future. We pride ourselves in the cleanliness of our hotel so I am very disappointed that this was your first impression of our facility. We appreciate your feedback and will use it to fine tune our operations.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great free breakfast
This Hampton Inn is very clean and comfortable, and has one of the best free breakfasts I've had at any hotel.
2 nachten verbleven in oktober 2023
Reactie van Jessica H. Assistant General Manager op 22 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

6/10 – Redelijk

John

Positief: Netheid
1 nacht verbleven in oktober 2023
Reactie van Jessica H. Assistant General Manager op 23 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We apologize that we were unable to provide you with a 5 out of 5 rating stay. Please let us know what we could have done to improve your stay. We appreciate your feedback and will use it to fine tune our operations.

10/10 – Uitstekend

Jeanne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Jessica H. Assistant General Manager op 22 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Maria Guadalupe

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lindo
1 nacht verbleven in oktober 2023
Reactie van Jessica H. Assistant General Manager op 22 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Jodi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quick Getaway to Visit College
Great breakfast, clean, well-maintained, overall comfortable as well.
1 nacht verbleven in oktober 2023
Reactie van Jessica H. Assistant General Manager op 22 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Kerry

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Jessica H. Assistant General Manager op 16 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Michel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Been there before and I will be back.
4 nachten verbleven in oktober 2023
Reactie van Jessica H. Assistant General Manager op 13 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Nola

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Jessica H. Asst. General Manager op 11 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean hotel!
1 nacht verbleven in oktober 2023
Reactie van Jessica H. Asst. General Manager op 11 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

jay

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Jessica H. Assistant General Manager op 1 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate the feedback and hope to see you again soon.

8/10 – Goed

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Jessica H. Assistant General Manager op 1 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate the feedback and hope to see you again soon.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Jessica H. Assistant General Manager op 1 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate the feedback and hope to see you again soon.

8/10 – Goed

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Jessica H. Assistant General Manager op 1 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate the feedback and hope to see you again soon.

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk lady was not very friendly. When I asked for a receipt at check out, she told me she couldn't give me one. Seemed strange to me as we stay in another Hampton just a few nights prior and that front desk person printed one for me. The guy running the kitchen one morning couldn't keep up with bringing out food. When we came down for breakfast, there was very little food to choose from. Not his fault. He was by his self and needed help. I felt he did his best
3 nachten verbleven in september 2023
Reactie van Jessica H. - Assistant General Manager op 9 sep 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit, for the most part. Upon reviewing your reservation, I do see that you booked a prepaid reservation through Expedia. When booking a prepaid 3rd party reservation, you are paying the 3rd party company and not the hotel directly, so the hotel is unable to provide a receipt for room and tax as those rates are hidden. I do apologize if the staff did not explain this in a kind, courteous manner. I will be speaking with the staff member to ensure this does not happen again in the future. I will also be speaking with the breakfast staff to be sure they have enough food on hand for our busier weekend days. We appreciate your feedback and will use it to fine tune our operations.

10/10 – Uitstekend

Shai

1 nacht verbleven in september 2023
Reactie van Jessica H. Assistant General Manager op 1 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate the feedback and hope to see you again soon.

10/10 – Uitstekend

Jared

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This Hampton Inn is clean! Front desk was friendly and helpful! Breakfast was good! Room was clean! I would highly recommend staying here!
1 nacht verbleven in september 2023
Reactie van Jessica H.- Assistant General Manager op 5 sep 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome Stay
Fantastic facility. Will definitely be back..
1 nacht verbleven in september 2023
Reactie van Jessica H.- Assistant General Manager op 5 sep 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate your feedback and hope to see you again soon.

10/10 – Uitstekend

John

1 nacht verbleven in september 2023
Reactie van Jessica H. Assistant General Manager op 1 okt 2023
Thank you for taking a moment to complete a survey about your recent stay with us. We are pleased to see that you enjoyed your visit. We appreciate the feedback and hope to see you again soon.