'I made a reservation to stay for several days last February. I then wanted to change my room to one with a couch and cancel the first room. Expedia canceled the first room, gave me the new room which I used and then refused to refund my $1941. When Expedia called the hotel and spoke to the assistant manager and explained the situation she refused to refund the money.'

'Its in a scrappy area but actually a really nice stay.'

'Nice quiet location. Great pool area. Room was good...big mini frig. Would stay again next time needing to go to WPB.'

'?'

'Buen lugar excelente para ir en pareja frente a la playa y playa privada'

'The hotel was very large and clean. I had a lovely time with my family and friends, but on the last day, I encountered an unpleasant situation. I asked for a manager to help resolve the issue, but the manager—a man named Syrus—was extremely arrogant and conceited, and he simply didn't care how the problem was settled. I do not think large hotels should employ people like that.'

'I didn’t like that. They didn’t have coffee around the clock at the lobby.'