2/10
July 18th RM 307. Came with a leaking air conditioner and the carpet around it was soaking wet. We asked for another room but was told nothing available. A maintenance came, fixed it. They vacuum the carpet and covered the wet one with a rag. The whole time the room smells like old laundry. We were asked if we want everyday housekeeping or every other day and we said every other day, no one came so I called atleast for new clean towels. 2nd day, with a 90 degrees weather, I want to use the pool. I check the water first and saw dead bugs floating. I asked the receptionist at 9am what time they clean the pool and answered “only once a week”. One of the reason I picked this place is because of the pool. 3rd day got stucked in the elevator for 15 min. I am claustrophobic and it took time for the fire fighters to arrive.Was told that a manager will call me in the morning to see what they can do for this inconvenience. 4th day, our last day, checked out 1pm no one reached out. It is now 8pm as I am writing this review and never heard from the manager. I don’t recommend this place.
Josephine
3 nachten verbleven in juli 2025