The location of the hotel is right next to the Bom Jesus church, tranquil and serene overlooking the city. Staff is generally friendly. Room is clean and modern, comfortable except for a constant humming sound from a neon light transformer. Breakfast is plentiful. I am impressed by the orange machine that squeezes real oranges. Dinning is in another building. Food is top notch. Service is perfect. My wife and I have been travelling across Portugal for ten days, this surrounding is the best!