Honeymoon suite, 1 kingsize bed, niet-roken, bubbelbad | 1 slaapkamer, luxe beddengoed, pillowtop-bedden, een bureau
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Beoordelingen van Best Western Branson Inn And Conference Center

2.5 out of 5
Best Western Branson Inn And Conference Center
8514 State Highway 76, Branson West, MO

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 503 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 302 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 105 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 55 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 1001 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2019

6/10 – Redelijk

Cory

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

8/10 – Goed

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service
The area was somewhat “sketchy”. The check-in person was very nice and the free complimentary breakfast was very good, although I don’t think they have it anymore. I used to stay because of the free transport to Silver Dollar City and free breakfast, a new Cajun restaurant is available and the people are very nice! . It’s totally different and outdated. However, the room was clean and the bed was comfortable. The washer and dryer were out of order which I needed after a day at Silver Dollar City.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Teresa

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Close to Silver Dollar City and convenient to get to other Branson attractions
1 nacht verbleven in mei 2024

6/10 – Redelijk

Jeremy

Reisde met familie
Negatief: Voorzieningen
The biggest think this place has is location. It used to have a really good comp breakfast. The have changed it to a pay restaurant and its awful. Don't remember the price but i remember it definitely not worth it. Going downhill
2 nachten verbleven in maart 2024

6/10 – Redelijk

Michelle

Reisde met familie
Positief: Netheid, personeel en service
Was ok but needs to be updated
2 nachten verbleven in april 2024

10/10 – Uitstekend

marion

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
It was so close to sdc and that was nice. We had a great stay.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Brayden

Positief: Netheid
The review has nothing to do with Hotel it has everything to do with Expedia. Expedia charged me for breakfast and then I had to pay for breakfast at the restaurant.
2 nachten verbleven in april 2024
Reactie van Kim B. op 24 apr 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Goed

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

6/10 – Redelijk

Elizabeth

2 nachten verbleven in april 2024

10/10 – Uitstekend

Kassandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and welcoming to me. On-site restaurant had amazing food. Room is quiet and comfortable. Was nice to soak in the hot tub after a long day of driving and I love that it is so close to Silver Dollar City!
1 nacht verbleven in april 2024

8/10 – Goed

James

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
1 nacht verbleven in maart 2024

10/10 – Uitstekend

JULIA

Reisde met familie en kleine kinderen
Positief: Voorzieningen
I don’t like the 3 stairwells should have more than 1 elevator. Super clean very nice people as well. Will stay here again.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

6/10 – Redelijk

Luu, TULSA

Reisde met familie
Positief: Personeel en service
It has a strong smell of chlorine. The carpet in the hall way is worn out. Water pressure is low. Staff was friendly and helpful. The price was a little too high for its condition. I was okay to stay.
2 nachten verbleven in maart 2024
Reactie van Kim B. op 10 apr 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Matig

Jessica

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
I was very disappointed that there was no longer free hot breakfast anymore. That is actually one of the major reasons why we booked at this site.
1 nacht verbleven in maart 2024
Reactie van Rusty op 23 mrt 2024
Hi Jessica, Im sorry we no longer have a free breakfast option. The inhouse restaurant is now providing breakfast and they are steaqdily adding to the menu. I know its not complimentary but we are making the overall breakfast experience better. I hope you would consider staying with us again. Thank you

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was awesome, and the facilities were clean
2 nachten verbleven in maart 2024
Reactie van Rusty op 23 mrt 2024
Thank you !!!

10/10 – Uitstekend

Sandra

1 nacht verbleven in maart 2024

6/10 – Redelijk

PHILIP

Reisde met familie
Negatief: Personeel en service
We had a terrible experience with this hotel. There was not breakfast due to their chef not being well. I am not recommending, if you think about breakfast.
1 nacht verbleven in maart 2024
Reactie van Rusty op 23 mrt 2024
Hi Philip, I appologize for not being able to provide breakfast on the morning of your stay. The restarant owner assured us that they now have a backup plan in place in case there is a last minute emergency in the future. Thank you for your understanding and I hope you will give us another chance.

6/10 – Redelijk

Stephanie, Independence

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No breakfast available because the lady was ill?! There should be a back up plan for the guests.
1 nacht verbleven in maart 2024
Reactie van Rusty op 23 mrt 2024
Hi Stephanie, I appologize for the restaraunt being closed and i 100% agree should have been a backup plan in place. The restraunt owners assured me they have taken care of it and if an emergency like this happens again the restraunt will still open. Thank you !!!

6/10 – Redelijk

Chelsea

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
The pool wasn’t very kept up and we had a centipede in our shower.
2 nachten verbleven in maart 2024
Reactie van Rusty op 23 mrt 2024
Hi Chealsea, I apoologize for the issues you experienced while at our hotel. I have forwarded this message to our maintenance manager and we will improve from your review. Thank you !!

10/10 – Uitstekend

Janice

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Diane, Harper

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Darrel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rusty, at the front desk, was pleasant and very helpful during the check in process. Our room was clean, neat, and comfortable upon arrival. The bed was comfortable and the recliner in the room was a nice addition. We would definitely stay again.
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Terry

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Nicole op 5 jan 2024
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 – Redelijk

Maria

Positief: Netheid, personeel en service en comfort kamer
It appeared they refurbished an older facility and it is a little rough around the edges. The room was comfortable and clean. The breakfast was not what we have had at other Best Western locations. Very limited selection, not sure if it was due to end of season.
2 nachten verbleven in december 2023

8/10 – Goed

Laura

Reisde met een groep
Positief: Personeel en service, comfort kamer
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

milca

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the property was dirty. I was not told that tje room would not be cleaned daily. Anyone could enter the propetty at any time. eating area was dirty. elevator not working. Front desk was closed most of the time. dirty linen and towels. Place was dirty at check in. I do not reccomend this hotel.
2 nachten verbleven in december 2023
Reactie van Nicole op 4 jan 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 – Redelijk

Murugesan

Reisde met familie
2 nachten verbleven in december 2023

8/10 – Goed

Angela George

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023

8/10 – Goed

Lori

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
We have stayed at the property several times. It’s a great value for the Branson area and is just as good as the higher priced properties. This stay was no different with only the exception of the room heater that was loud and seemed to be on the Frits, turning off and on every 20 second. Which gets pretty old at night when you’re trying to sleep.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Lisa

2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Braden

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, door lock was broke which made you feel uncomfortable the room was pretty dirty when we got there at night you constantly heard people running up and down the hallways and dogs barking all day and night. The suite looked nothing like the pictures super outdated and cheap looking we paid for 2 nights and only stayed 1 so we lost about $200 and didn’t care it was worth leaving early they do have a pool and hot tub but good luck there so many people packed in the hot tub you can’t even get in we will never go back
2 nachten verbleven in december 2023
Reactie van Kim B op 30 dec 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trip to SDC
We took our daughter to silver dollar city for the first time and this hotel is so close you can hear the train and people screaming riding the rides.
1 nacht verbleven in december 2023

8/10 – Goed

Maureen

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid
Ok stay
Our family stayed one night. We had adjoining rooms which worked out well. The lady at the front desk was super nice, quick to check us in, and helpful. The bed was comfortable. The rooms and hallway need updating, especially painting the walls. The bathroom was dirty and had a dirty washcloth on the shower curtain rod. The bed skirt had stains on it. The mini fridge in the room kept making a noise during the night.
1 nacht verbleven in december 2023

6/10 – Redelijk

Carol

Reisde met familie
Positief: Personeel en service
Breakfast variety was not the best
1 nacht verbleven in december 2023

10/10 – Uitstekend

Lily

1 nacht verbleven in december 2023

10/10 – Uitstekend

Deborah

1 nacht verbleven in december 2023

6/10 – Redelijk

Juan

Reisde met familie
Positief: Netheid, personeel en service
Must of our trip was great except for the fact that we lost power and we had to rent a room for Saturday night so we can plug respiration machines at night
3 nachten verbleven in december 2023
Reactie van Kim B op 26 dec 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful stay, convenient to Silver Dollar City
Wonderful accommodations, great value. Great breakfast. Close to silver dollar city.
4 nachten verbleven in december 2023

10/10 – Uitstekend

Angela

1 nacht verbleven in december 2023

10/10 – Uitstekend

Brenda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very quiet.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Lance

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staying at our favorite Hotel outside SDC
We opted to try out the new family suite. It had two super comfy queen beds 2 chairs and a pull out couch for 2 additional sleeps if needed. The down side was the very small and cramped bathroom . the toilet and shower were in one room and the sink and closet in another. It also had a nice kitchenette type area with a coffee maker , sink and small fridge. The room itself was over 400 sq foot and had two balconys 2 massive sliders to let in plenty of light , The wall unit heater and ac was difficult to use , the remote did not work an the print on the unit itself was so small i had to get down on the floor to read it . The breakfast was nice with eggs and sausage, the waffle makers are gone. but they and a pancake maker on a conveyer belt . skip that one the cakes were only about half baked. But then weekday breakfasts are never really that great.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Kali

1 nacht verbleven in december 2023

10/10 – Uitstekend

Tara

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room for a fair price.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Mark

1 nacht verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Repeat stay at this location. Located right next to Silver Dollar City which was great. Having stayed here before a couple years ago, didn't think twice about re-booking as our first stay was great. Although I can't point out anything bad about our stay this time around, I also can't point out anything great either. The facility overall didn't seem as clean as our last visit (room cleanliness was great). Also, one thing that I remember very well from our last trip was breakfast was amazing and much better then the typical hotel breakfasts. This time around, breakfast was just like that of any other hotels with nothing about it really standing out which was disappointing. Would stay here again, but would not be at the top of the list as it was in the past.
2 nachten verbleven in december 2023

8/10 – Goed

Deborah

1 nacht verbleven in december 2023