Vlak bij het strand
Beschikbaarheid controleren

Beoordelingen van Haddon House Hotel

3 out of 5
Haddon House Hotel
West Bay, Bridport, England

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 59 van 84 beoordelingen" "
Gastenscore: 8 - Goed. 19 van 84 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 84 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 84 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 84 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

STEPHEN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Haddon house Hotel is worth considering
Good stay at Haddon house hotel, friendly staff and excellent service, would stay there again if in the area.
2 nachten verbleven in januari 2024
Reactie van Paul op 5 feb 2024
Thank you for your review Pleased too read you enjoyed your stayLook forward to seeing you again, when you are next in the area

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in room 2 spacious and comfortable. Asked for extra heater as the windows were very draughty. The restaurant food was excellent both evening meal and a hearty English breakfast. The staff were very good.we would stay again.
1 nacht verbleven in december 2023
Reactie van Paul op 5 feb 2024
Thank you for the reviewBeing a old Georgian listed building, the sash windows can be a little draughty on windy days, unfortunately being a listed building we are not allowed to change them Pleased you enjoyed your evening dinner and breakfastHope to see you again

8/10 – Goed

Robert

2 nachten verbleven in november 2023

10/10 – Uitstekend

Eva

Very comfortable good food and very helpful staff
1 nacht verbleven in november 2023

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Cannot recommend
We cannot recommend it. After a bereavement, we chose this hotel for a short break at short notice so paid upfront for bed and breakfast. Initial check-in was fine and a lovely lady brought us wonderful beef sandwiches. There was some confusion about check-in time so we waited until after 3pm to pick up our key. The person on reception (who we now understand to be the owner) made us wait several minutes. On producing our key, he also produced a receipt stating we had booked room only. When we queried this he became quite aggressive, and rude, telling us we had booked room only and gave us a lecture (in front of other guests) on how we had omitted to tick the appropriate box on the online booking form. The price we had paid, shown on the receipt, was evident to me that we had paid for breakfast and should have been evident to him. He challenged me to find our email confirmation. I was too upset to argue further at that point. When I had composed myself, I found our confirmation email clearly stating we had booked and paid for room and breakfast. All he said was "I'll change it then" - no apology. Our entire trip was clouded by this rude and insulting behaviour. We didn't feel welcome in the hotel and certainly didn't want to relax in their bar or dine in the restaurant. The reason we did not complain at the time was because he is the owner, our stay could have been made unpleasant. We did inform them on our departure. Our room was comfortable and other staff courteous.
2 nachten verbleven in oktober 2023

8/10 – Goed

Sara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Haddon House Hotel is a wonderful friendly place. Convenient to the heart of West Bay. The quality of food is second to none. And the rooms clean tidy and bright. The bathroom is luxurious. The only bad thing was the macerator from the next door room that was quite noisy in the night.

6/10 – Redelijk

Andrew

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very welcoming check in and very friendly staff the hotel was very dated in its looks we have stayed in hotels recently that offered much better facilities in the rooms for a lot less money ,had a low noise in the room which stopped at 2.40 don’t know why but this stopped us sleeping until this time,this spoiled the experience for us as all you get for your room rate should be a good nights sleep as breakfast is not included with the room ,breakfast was very good but not cheap at £35.00 for two .
1 nacht verbleven in augustus 2023
Reactie van Paul and Joanne Loud Hotel Proprietors op 4 sep 2023
In reply to your reviewSorry to read you did not enjoy your stay with usNot sure what you meant you have stayed in Hotels offered much better room facilities in the rooms, do not know which one of our rooms you stayed in , all our bedrooms are well appointed with en-suite bathrooms that have spa baths with built in tv in the wall, these type of facilities are only usually found in top end Hotels Not sure what the noise you could hear ?, there was a telephone by the side of your bed, you should have called down to Reception and we could have investigated, if only guests would mention any problems they have while they are staying and not wait till they get home, as which point the Hotels could try and rectified the problem or at least it gives them the chance When you booked with us you must have clicked on the cheapest option, bed only For those that choose this option, we offer breakfast at additional charge 17.50, this leads me onto the comet you made regarding the price, there are establishments around the bay that are charging 10.00 just for a full English, for a extra 7.50 with us you can have as much as you want,Example, fruit juice, tea and coffee Grapefruit, Prunes Fruit Salad ,choice of Cereals, ,Yogurt, Toast etc, Toasted Bagels ,Muffin with Smoked Salmon which Hotels usually charge extra for also Eggs Benedict , Porridge, Pancakes Boiled Eggs, Fresh Croissants, Eggs FlorentineYes establishments like premier inn charge less, but we are not premier inn Yes we are upset that you felt that breakfast was not good value, although you said it was very good The management and staff try hard to see that guests enjoy their stay, hopefully you will give us another chance when you are next in the area Sorry to read you did not enjoyed your stay with us

10/10 – Uitstekend

Sarah

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Lovely stay - very welcoming and helpful staff
1 nacht verbleven in augustus 2023

8/10 – Goed

Martin

Old English Hotel , quite neat. The room, I was in could do with a bed upgrade.
1 nacht verbleven in juli 2023
Reactie van Paul and Joanne op 25 jul 2023
Thank you for your reviewSorry to hear you found the bed not comfortable, not sure which room you stayed inWe not received any comments at Reception about our beds, apart from one or two have found the mattress to be a little on the soft sideWe do hope you enjoyed your stay with us and look forward to seeing you again

10/10 – Uitstekend

Martin

1 nacht verbleven in juli 2023
Reactie van Paul and Joanne op 25 jul 2023
Thank you for the10 out of 10 Are staff work very hard for our Guests to have an enjoyable stay with us, We look forward to seeing you again

8/10 – Goed

Adrian

1 nacht verbleven in juli 2023
Reactie van Paul and Joanne op 25 jul 2023
Thank you for your 8 out of 10 We are pleased you enjoyed your stay with jusLook forward to seeing you again soon

10/10 – Uitstekend

Nicholas

2 nachten verbleven in juni 2023
Reactie van Paul and Joanne op 10 jul 2023
Thank you for the 10 out of 10 Pleased you enjoyed your stay with us Look forward to welcoming you back soon

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My second visit, excellent service, very friendly, convenient location, shall return.
2 nachten verbleven in juni 2023
Reactie van Paul and Joanne op 10 jul 2023
Thank you for your reviewPleased to read you have stayed with us before and you intend to return Look forward to seeing you soon

8/10 – Goed

MIchael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Midweek Break.
Delightful family run Hotel, excellent friendly staff. Fabulous food, fantastic central location in West Bay. Will definitely stay again.
2 nachten verbleven in mei 2023
Reactie van Paul and Joanne Loud op 10 jul 2023
Thank you for your kind reviewPleased you enjoyed your stay See you soon

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

10/10 – Uitstekend

Roger

2 nachten verbleven in april 2023

10/10 – Uitstekend

Maria

1 nacht verbleven in april 2023

10/10 – Uitstekend

Trevor

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel and served our needs perfectly. Cobwebs around the coving didnt detract from the overall experience a little updating wouldnt go amiss
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Paul
Excellent welcoming and hospitality will definitely stay again and recommend to others Thank you
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exceeded our expectations. Staff was super pleasant room was very nice and clean and the food in the restaurant for breakfast and dinner was really great and wonderful value.
Reactie van Paul op 14 jan 2023
Pleased to read you enjoyed your stay with us Look forward to seeing you again

10/10 – Uitstekend

Noel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy days
A couple of happy days away. Really special Country house hotel near the sea.
2 nachten verbleven in november 2022
Reactie van Haddon House Hotel op 13 nov 2022
Thank you for your kind review We are glad you enjoyed your stay with us. Look forward to welcoming you again Kind regards

10/10 – Uitstekend

Robyn

1 nacht verbleven in september 2022
Reactie van Paul and Joanne op 3 okt 2022
Thank you for your lovely reviewNice to hear you enjoyed your stay with us Look forward to seeing you again

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was first class and more like a 5 star hotel. Looking forward to coming back again
1 nacht verbleven in september 2022
Reactie van Haddon House Hotel op 28 sep 2022
So pleased you enjoyed your stay with usLook forward to seeing you again

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel can’t do enough for customers
Amazing stay as usual had to Move room second night as mattress too soft for us bet they were amazing and moved to a room with harder mattress not hotels fault but personal preference but customer service and cleanliness second to none just hope the tough times with electric don’t effect this amazing hotel too much x
2 nachten verbleven in september 2022

10/10 – Uitstekend

Nikita

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay
Excellent location for West Bay, the river, harbour, beach, pubs and restaurants. Lots of free parking. Bar and restaurant included too. Staff very pleasant. Room big, with separate dressing room and separate bathroom. Bath has whirlpool, waterproof tv and lovely touch light mirror. Breakfast was excellent in the mornings - from fruit and yogurt, salmon and scrambled eggs to full English. We visited at a time that West Bay has a carnival, so we joined the torchlight procession and saw amazing fireworks across the bay (https://www.westbay.co.uk/events/bridport-carnival.php). Kindly provided ice bucket when we requested:) Only small feedback, if guests mention they are struggling at reception with carrying lots of heavy luggage, maybe offer some assistance (you do mention you do that in your room datasheet). Aside from that very minor comment, we would definitely stay again! Lovely hotel.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Alan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Xxxxxxxxxxxxxx
3 nachten verbleven in augustus 2022

8/10 – Goed

Robin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Very tidy family run hotel in a good location. Our room was very comfortable though tye beds a little too soft for our liking. Room had everything we needed including two jug arm chairs
2 nachten verbleven in augustus 2022
Reactie van Haddon House Hotel op 28 sep 2022
Thank you for your reviewThe Hotel has been in the family for 44 years Good to read you were pleased with your room Hope to see you again

10/10 – Uitstekend

Darrell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic comfortable room
enjoyable weekend in westbay that included 2 nights at hotel. room spacious and comfortable. whirl bath plus bathroom tv was a bonus. staff very friendly and helpful
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Benedict

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room, close to the beach
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Clare

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 night break
We loved our stay and we’re very well looked after by all the staff. The breakfasts were amazing, such choice and so lovely to be waited on at our table.
2 nachten verbleven in juli 2022

8/10 – Goed

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good base for touring the Jurassic coast. Very good food and reasonably priced.
3 nachten verbleven in juli 2022

8/10 – Goed

Lynne

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked the style of the hotel and its old fashioned values and also the garden area which was lovely to sit out on a sunny day. The restaurant food is also amazing so we ate there both nights it was so good.
2 nachten verbleven in juli 2022

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service
Excellent location. Excellent service . Felt very welcome. Would return again .
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Tessa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A very enjoyable visit.
Taking a couple of nights break with my son. Both rooms comfortable and loved the spa bath with tv/radio - a nice surprise! Good service, food, location and staff. Will visit again with my husband next time.
2 nachten verbleven in juni 2022

10/10 – Uitstekend

thomas

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Hotel...highly recommend
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is very comfortable and easy going, the staff are extremely helpful and obliging. Our room was a little small and could do with a couple of armchairs to sit on but we were only there for a couple of days. The shower had no power which was disappointing when the bath was a jacuzzi bath with a tv at the end of it!!!
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Richard

2 nachten verbleven in mei 2022

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and great menu with lots of local fish on the specials board.
2 nachten verbleven in maart 2022

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, family run hotel
A lovely family run hotel, nothing was too much trouble.
1 nacht verbleven in februari 2022

10/10 – Uitstekend

Miss

1 nacht verbleven in februari 2022

10/10 – Uitstekend

Peter

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant staff, pleasant room and pleasant food!
1 nacht verbleven in januari 2022
Reactie van Paul op 29 jan 2022
Thank you for your review Pleased you enjoyed your stay with us Look forward to seeing you again soon

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our room was very clean and tidy, the staff were more than helpful. I sould highly recommended this hotel to anyone
1 nacht verbleven in januari 2022
Reactie van Paul op 29 jan 2022
Thank you for your review Pleased you enjoyed your stay so much that you will recommended us to others

10/10 – Uitstekend

Juliet

1 nacht verbleven in januari 2022
Reactie van Paul op 29 jan 2022
Thank you for the 10 out of 10 We do try our best for our Guests Looking forward to seeing you again

10/10 – Uitstekend

Fraser

Positief: Netheid, personeel en service en comfort kamer
Hidden gem.
Check in was easy, enthusiastic and polite staff made it a positive first impression. Room was large and extremely well equipped. Heater, fan, iron with board, hair dryer, extra pillows, tea and coffee with biscuits all came as standard. Bathroom was beautifully decorated, very modern with waterproof TV at the end of the bath. Breakfasts were extensive, well cooked and tasty. Definitely a visit again hotel. The decor and Christmas decorations in the lounge areas are dreadfully dated but, that aside- a lovely hotel with some amazing staff.
2 nachten verbleven in december 2021
Reactie van Paul op 29 jan 2022
So pleased to read you enjoyed your stay with us Sorry you did not like our Christmas decorations, we do get a lot of local customers that come to the Hotel every year near Christmas time just to see them ,they say the decorations give the Hotel a very christmassy feel The large hanging decorations maybe not to everyones taste but we do have high ceilings and not to hang anything from them leaves it looking very bare Look forward to seeing you again soon

6/10 – Redelijk

Sarah

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2021

10/10 – Uitstekend

vince

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel, friendly staff, well positioned. Food was excellent. Very enjoyable 2 night stay.
2 nachten verbleven in november 2021
Reactie van Paul op 28 nov 2021
Thank you for your review Pleased you enjoyed your stay with us Look forward to seeing you again

8/10 – Goed

Robert

A good base for West Bay
Chosen for location and on-site parking. Hotel seemed a bit dated as was our room, though the bathroom was ultra modern, even a tv at the foot of the bath itself. For the price I think breakfast could have been inclusive, especially out of season.
1 nacht verbleven in november 2021
Reactie van Paul op 28 nov 2021
Sorry to read you thought you bedroom was a bit dated, we are a traditional Georgian building Pleased you like your bathroom which all have built in bathroom tv and spa baths During out of season we give our Guests the option of booking bed only, looking back when you booked on line you booked bed only , you would have had the option to book bed and breakfast for extra £5.00 per person During the summer season we were charging £165.00 bed and breakfast for 2 people, we like to think that our out of season tariff is comparable to other Hotels in the area Hopefully you enjoyed your stay with us and we will see you again

10/10 – Uitstekend

Raymond

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was nothing to complain about!
2 nachten verbleven in november 2021
Reactie van Paul op 8 nov 2021
Hi Raymond Pleased you enjoyed your stay with us Look forward to seeing you again