Luchtfoto
Beschikbaarheid controleren

Beoordelingen van Harbour Hotel Brighton

4 out of 5
Harbour Hotel Brighton
64 Kings Road, Brighton, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 376 van 866 beoordelingen" "
Gastenscore: 8 - Goed. 281 van 866 beoordelingen" "
Gastenscore: 6 - Redelijk. 101 van 866 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 866 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 866 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good quality price Good working WiFgood breakfast
1 nacht verbleven in december 2018

8/10 – Goed

Geverifieerde reiziger

Nice hotel with some minor issues
The room wasn't the cleanest, we almost got transferred to a bunk bed room, there was a lot of noise and the spa was very crowded. However, a great location, and in the morning the spa was superb. Quite happy with our stay!
4 nachten verbleven in augustus 2018

8/10 – Goed

Kathy

Negatief: Netheid, staat van de accommodatie en faciliteiten
Comfy bed, nice pool & a bit of dirt
Booked this hotel for 2 nights for a meeting, mainly because of the reviews saying they had quiet rooms and for the swimming pool. The swimming pool is very beautiful & pleasant, and the room I was given indeed silent with a comfy bed. However, in the initial room the windows didn't close and it was freezing cold. The room was also very small (strange for me saying, because I'm small myself, and like small places, but this was VERY small). I was given a new room because of the window, and was glad it was slightly bigger. Also with a bunk bed, but more space between the wall and the bed. I can't image 2 or 3 people in here, which the room should take?! On first glance, the room was clean but walking around on bear feet, I could feel the carpet was not clean at all (crumbs, hear,...)! The next day, I asked to give the carpet a good hoover (because I have asthma), so they did, but I was completely surprised the rest of the room wasn't cleaned at all (even some mud in the bathroom), unless you explicitly ask for it. Also the rest of the hotel didn't really give a very clean impression. Breakfast is just OK, nothing wow.
2 nachten verbleven in november 2017

10/10 – Uitstekend

Ashish

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The spa was the best. The area was quite lively both day and night time, with lots of activities options. Only downfall was, had to park car away from the hotel and was quite expensive. But loved the stay in Harbour hotel.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Max

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024
Reactie van BHH Crew op 12 apr 2024
Dear Max,Thank you so much for taking the time to leave us a review, we really appreciate it.We do hope to be bale to welcome you back again to the Brighton Harbour Hotel & Spa in the not so distant future.Very best wishes

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The spa was amazing
Reactie van Ben, General Manager op 1 apr 2024
Hi Michelle, Thanks for taking the time to share your feedback, it is much appreciated. We're pleased you had a great stay and hope to welcome you back soon. Regards,Ben,General Manager

10/10 – Uitstekend

Will

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great sea view with very good value for money.
1 nacht verbleven in februari 2024
Reactie van BHH Crew op 16 feb 2024
Dear Will,Thank you for taking the time to leave us a review, we really appreciate it.We do hope to be able to welcome you again in the not so distant future to the Harbour Hotel & Spa Brighton.Very best wishes and thanks again,

10/10 – Uitstekend

Mieko

1 nacht verbleven in september 2023

10/10 – Uitstekend

Renee

3 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Gemm

1 nacht verbleven in januari 2024

6/10 – Redelijk

Doug

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Erin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a lovely stay and we stay at the hotel a lot . The only negative being the room we stayed in was quite cold and the bed was a mattress on the floor - looked good but not really what we were thinking. I wouldn’t want to stay in that room again.
1 nacht verbleven in januari 2024
Reactie van Ben, General Manager op 19 jan 2024
Hi Erin, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do take on board your feedback regarding the room. This is our unique corner suite with a sunked bed, one of a kind for the hotel. We hope to welcome you back in the future.

10/10 – Uitstekend

Georgia

Reisde met partner
Positief: Netheid, voorzieningen
1 nacht verbleven in januari 2024

4/10 – Matig

Jo

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

Steve

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Grace

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

4/10 – Matig

Stef

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed
The hotel was ok, the bed was really comfy. However, if you go there to have a break then really re-consider. The noise level is something else. You hear other people in their rooms, loud music and road traffic until 2-3 am.
1 nacht verbleven in december 2023
Reactie van Ben, General Manager op 23 dec 2023
Hi Stef, Thank you for taking your time to share your feedback, it is much appreciated. We are pleased you enjoyed the bed however of course the noise from our neighbours is disappointing. We do monitor this constantly and consistently review our property maintenance to make steps to improve sound proofing without compromising our high quality rooms. Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Ben, General Manager op 16 dec 2023
Hi, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

10/10 – Uitstekend

richard

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Good size room good spa and comfy bed
2 nachten verbleven in december 2023
Reactie van Ben, General Manager op 16 dec 2023
Hi Richard, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

6/10 – Redelijk

James

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Ben, General Manager op 16 dec 2023
Hi James, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Kevin

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Ive been staying in hotels around Brighton for around 10 years..this has to be in the top 2 ive ever stayed in, Spa is amazing, perfect location and they upgraded me free of charge. Amazing hotel.
1 nacht verbleven in november 2023
Reactie van Ben, General Manager op 27 nov 2023
Hi Kevin, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and look forward to welcoming you back in the future. Regards,Ben

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modern, clean, friendly staff and great breakfast
1 nacht verbleven in november 2023
Reactie van Ben, General Manager op 27 nov 2023
Hi Sarah, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do hope to welcome you back in the future. Regards,Ben

6/10 – Redelijk

Andrew

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
On the whole, this is a good hotel with good staff. However, there was no hotel information sheet in the room as per other hotels which I like to refer to. Additionally, there were no cups in the room to facilitate the use of the coffee machine. Beware, if you have breakfast, they do not provide butter. When I asked for butter I was told it was by the toaster but when I showed them the flora margarine they confirmed that that was the only butter that they had. This is the second time I have stayed at this hotel and with the exception of the above personal preferences, everything else was good. I would stay here again.
1 nacht verbleven in november 2023
Reactie van Ben, General Manager op 27 nov 2023
Hi Andrew, Thank you for taking the time to share your open and honest feedback, it is much appreciated. Your feedback on the butter is noted, and something I'll follow up with chef regarding. The cups for all facilities in the room are kept on the draw with the tea making facilities, I will be sure to double check your room incase there is an issue with this specifically. We hope to welcome you back again soon. Regards,Ben

10/10 – Uitstekend

Holly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Ben, General Manager op 16 dec 2023
Hi Holly, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Camilla

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfy big beds.. lovely stay
Beautiful hotel, big comfy beds and lovely bedding. Nice size room, enjoyed the gin provided too. Lovely stay close to brighten centre.
1 nacht verbleven in oktober 2023
Reactie van Ben, General Manager op 27 nov 2023
Hi Camilla, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do hope to welcome you back in the future. Regards,Ben

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Peter

1 nacht verbleven in oktober 2023
Reactie van BHH Crew op 24 okt 2023
Dear Peter,Thank so much for taking the time to leave us a review, we really appreciate it.We do hope to be bale to welcome you again in the not so distant future.Very best wishes

10/10 – Uitstekend

JILL

1 nacht verbleven in oktober 2023
Reactie van BHH Crew op 21 okt 2023
Dear Jill,Thank you for taking the time to leave us a review, we really appreciate your feedback.We do hope to welcome you back again soon to the Brighton Harbour Hotel and Spa.Very best wishes and thanks again

10/10 – Uitstekend

Aaron

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great option for Brighton!
Great hotel in a prime location! Easy access to the Lanes, the beach, pier etc and a short walk from the other beach attractions. Lovely little Spa (although we didn't use it this time) and the staff are all lovely. The restaurant does a mean fish & chips, too!
1 nacht verbleven in oktober 2023
Reactie van BHH Crew op 21 okt 2023
Dear Aaron,Thank you so much for taking the time to leave us such a lovely review, we really appreciate your kind words.We do look forward to welcoming you again soon to the Brighton Harbour Hotel and hopefully you will be able to enjoy our spa facilities.Very best wishes and thanks again

4/10 – Matig

Jonathan

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was right next to some sort of generator so i got hardly any sleep and also the blinds didnt stop the bright light from outside coming.
3 nachten verbleven in oktober 2023
Reactie van BHH Crew op 16 okt 2023
Dear Jonathan,thank you for taking the time to leave us a review. All of our guest feedback is greatly appreciated.We do hope to be able to welcome you again in the not so distant future.Very best wishes

8/10 – Goed

Matthew

2 nachten verbleven in september 2023
Reactie van BHH Crew op 3 okt 2023
Dear Matthew,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We look forward to welcoming you back soon.Very best wishes,

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay in the Harbour Hotel, my room was lovely got an upgrade, nice confortable bed room nice and clean, the Hotel had a nice bar and dining area, the food was very nice indeed, friendly and helpful staff, there was also a swimming pool and spa, near transport and shops,.
1 nacht verbleven in september 2023
Reactie van BHH Crew op 3 okt 2023
Dear Mary,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it your kind words and will be passing on your praises to all of our staff.We look forward to welcoming you back soon.Very best wishes,

6/10 – Redelijk

Julie

Positief: Personeel en service
Negatief: Netheid
Good
Pleasant stay thanks, staff welcoming Although, room very warm and stuffy. Walls dirty, could do with a wipe over or freshen up with paint. Spa lovely Would stay again, lovely location. Just a few issues, attention to detail with cleanliness and temperature of room
1 nacht verbleven in september 2023
Reactie van BHH Crew op 3 okt 2023
Dear Julie,Thank you so much for taking the time to leave us a review.We really appreciate your feedback and will be passing it on to our Housekeeping team.We do hope to be able to welcome you back again in the not so distant future.Very best wishes,

10/10 – Uitstekend

Marcin

2 nachten verbleven in september 2023
Reactie van BHH Crew op 3 okt 2023
Dear Julie,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We look forward to welcoming you back soon.Very best wishes,

10/10 – Uitstekend

Tim

1 nacht verbleven in september 2023
Reactie van BHH Crew op 20 sep 2023
Dear Tim,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.

10/10 – Uitstekend

Jessica

1 nacht verbleven in september 2023
Reactie van BHH Crew op 20 sep 2023
Dear Jessica,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.

6/10 – Redelijk

O K

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Not worth the money
We paid for a superior king size sea view room. As a superior room we were expecting a lot bigger. BIG bed but not alot else. We wish we had just booked a premier inn. Not a good value for money at all.
1 nacht verbleven in september 2023
Reactie van BHH Crew op 26 sep 2023
Dear guest,thank you for taking the time to leave us a review. We are sorry to hear that you were disappointed by the size of the room of one of our Superior Sea View rooms.We do hope this does not keep you from staying with us again in the not so distant future as we would be happy to recommend one of our Deluxe Sea View rooms or one of our Sea View corner suites that may be more to your liking.Very best wishes,

2/10 – Ontzettend slecht

Rob

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room was far too small for 2 people. Real lack of space in both bedroom and bathroom. The bed itself was uncomfortable with an extra thick duvet which isn’t what is required in the middle of a heatwave. We woke up to maggots on the floor of our room. Windows didnt function properly so there was a real lack of fresh air, the mini fan provided isn’t sufficient to keep an entire room cool. Overall I’ve paid for a hotel room that failed to provide the basic requirements of a hotel booking. Rarely make comments on these but this must be the worst experience I’ve had.
1 nacht verbleven in september 2023
Reactie van BHH Crew op 3 okt 2023
Dear Rob,Thank you so much for taking the time to leave us a review.Please do let us know if you require any further assistance with this.Very best regards,

10/10 – Uitstekend

Harriet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An excellent hotel. Staff were attentive despite being very busy. They set up my partner’s room for her birthday and made it extra special. Had a lovely stay!
1 nacht verbleven in september 2023
Reactie van BHH Crew op 20 sep 2023
Dear Harriet,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.

10/10 – Uitstekend

Mandy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely weekend away
Lovely hotel, the room was clean and spacious.
2 nachten verbleven in september 2023
Reactie van BHH Crew op 4 sep 2023
Hi there,Thank you so much for taking the time to share your feedback from your recent stay and we are so pleased to hear that you had a great stay and enjoyed your room.We do hope to be able to welcome you again soon.With best wishes

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van BHH Crew op 2 sep 2023
Dear Jamie,Thank you so much for taking the time to leave us a review, we really appreciate it.I am glad to see that you enjoyed your stay and hope to welcome you again soon to the Brighton Harbour Hotel & Spa in the not so distant future.Very best wishes and thanks again.

2/10 – Ontzettend slecht

Laurence

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
- Arrived at the hotel and ordered to pay another £20 (for both of us) to pay for the spa. - Arrived at our room to find it (whilst tidy) dirty, noisy and in some areas disgusting. After complaining, we were transfered to an identical room which was just as bad. - Asked to make a complaint, the manager couldnt be bothered to hear it and just asked me to write it in an email to him. - If I could go back in time, I would have gone to a differnt hotel as this one is totally overpriced and an incredibly poor standard.
1 nacht verbleven in augustus 2023
Reactie van BHH Crew op 4 sep 2023
Hi there,Thank you for taking the time to share your experience from your recent stay and we are very sorry that you have left disappointed. We will be looking into your concerns outlined above and appreciate you letting us know. Again, our sincere apologies that you have left disappointed with your stay.With best wishes

10/10 – Uitstekend

Craig

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend in Brighton
The stay was great, sea facing room which was great, the noise at the night from the beach front bars was noisy but okay. The bar drinks are expensive though.
2 nachten verbleven in augustus 2023
Reactie van BHH Crew op 2 sep 2023
Dear Craig,Thank you so much for taking the time to leave us a review, we really appreciate it.I am glad to see that you enjoyed your stay and hope to welcome you again soon to the Brighton Harbour Hotel & Spa in the not so distant future.Very best wishes and thanks again.

8/10 – Goed

Irene

Reisde met een groep
Positief: Netheid, personeel en service
Das Hotel war sehr sauber, das Personal zuvorkommend. Nur das Zimmer war sehr klein und die Matratze viel zu weich. Der Ausblick in den Hinterhof war schrecklich, aber wenigstens ruhiger als auf der Strassenseite.
5 nachten verbleven in augustus 2023
Reactie van BHH Crew op 2 sep 2023
Dear Irene,Thank you for taking the time to leave us a review, we really appreciate it.We are so happy to see that you enjoyed your stay and hope to welcome you again soon to the Brighton Harbour Hotel & Spa or any of the other Harbour Hotels in the UK.Very best wishes,

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Lovely hotel happily stay there again
1 nacht verbleven in augustus 2023
Reactie van BHH Crew op 26 aug 2023
Dear John Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We do hope to be able to welcome you back again soon in the not so distant future.Very best wishes,

10/10 – Uitstekend

Gemma

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this hotel! Stunning!
1 nacht verbleven in augustus 2023
Reactie van BHH Crew op 26 aug 2023
Dear GemmaThank you so much for taking the time to leave us such a lovely review. We really appreciate it.We do hope to be able to welcome you back again soon in the not so distant future.Very best wishes,

2/10 – Ontzettend slecht

Nick

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van BHH Crew op 26 aug 2023
Dear Nick,Thank you for your review. We are sorry to see that you did not enjoy your stay, but we hope to be able to welcome you back again soon in the not so distant future.Best wishes