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Beoordelingen van OYO Fab Guest House

4 out of 5
OYO Fab Guest House
9 Charlotte Street, Brighton, England

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 59 van 238 beoordelingen" "
Gastenscore: 8 - Goed. 65 van 238 beoordelingen" "
Gastenscore: 6 - Redelijk. 38 van 238 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 238 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 45 van 238 beoordelingen" "

7,6/10

Netheid

6,4/10

Personeel en service

5,6/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Tom

3 nachten verbleven in november 2023

4/10 – Matig

Jonathan

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Room 5 is photo’s great - real thing needs work
A real shame as the place should be good however without a toilet door, lights that automatically turn on and light up the room in the middle of the night for 20 mins it really does need some work. Maintenance simply has not been maintained…
3 nachten verbleven in november 2023

8/10 – Goed

Ella

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reasonable, some key issues
Overall, not the best nor the worst I've ever stayed in. Reasonable for price. I had no issues with checking in, but encountered many guests who did - I was WhatsApped the codes and details although others apparently were not, if the same had happened to me I'd be reviewing this with fewer stars. Fairly comfy bed, not great pillows but workable. Bath was nice once I worked out the plug. Shower good but really do take heed with reviewers saying it floods - I had about 5 mins in there and it only just stopped flooding into the bedroom. Needs sorting out for sure. Nice room otherwise, large, window locks seem to have been fixed so all good. Did repeatedly have people at my door, however not threateningly - they had purely not been told which room was there's so were stuck trying every one.
2 nachten verbleven in oktober 2023
Reactie van Joey op 2 nov 2023
Hey, Ella! Thanks for rating us positively. We do apologize for the hassle you faced. We have forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing. Regards, Joey

2/10 – Ontzettend slecht

Ian

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Never again!
Stayed in the basement room the photos on hotels.com had lovely bay windows. Not mine! Only 2 towels for 2 people, Bathroom floods and stays flooded all night with the water settling in around the toilet and because it’s a stone floor the water is freezing. Only one dim light above the mirror so it’s not great if you can’t see well! The room is very dark with only 2 bulbs working over the bed. No main overhead lights worked. The WiFi didn’t work. A chap come to sort it but he couldn’t and the response was there is nothing I can do!
1 nacht verbleven in oktober 2023
Reactie van Barbara op 2 nov 2023
Hi, Lan! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

4/10 – Matig

Samuel

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not great
Upon arrival the room was not the one as advertised and one i had purcahsed. No view of street we were put in the basment. On the Saturday morning building work started in the room above us waking us up super early. Mold in the shower was very prominent. Was seriously considering checkkng out early. Very unpleased wont stay again
2 nachten verbleven in september 2023
Reactie van Maria op 2 nov 2023
Sorry for the hassle you faced, Samuel! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Maria

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
I’ll give it another chance as I’ve stayed before
I have stayed in this place before and had a great time. This time I decided to book the deluxe room as my works budget managed to stretch to it. I was really looking forward to relaxing after a long day at work combined with a long drive down to Brighton. I got there and there were workmen drilling and sawing. I decided to have a shower and head out until the workmen would finish. I went to go out of the shower to grab something and because I was obviously wet I bought water out with me. This subsequently caused the entire bathroom to puddle with water and it was still not gone before I left. So I had to wear shoes every time I needed the toilet.
1 nacht verbleven in september 2023
Reactie van Dewi op 2 nov 2023
Hey! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

8/10 – Goed

Lucy

Nice and easy stay for a last minute stay away for an event. Will stay again.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place.
Had a nice room with coffee machine, fridge, water and biscuits. Really powerful shower. Nice central location! All good!
2 nachten verbleven in september 2023

8/10 – Goed

Chloe

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small room, but had all we needed in living a kettle with tea and coffee for the morning! Reasonably clean. Easy check in. We stayed on a super hot night and there was a fan in the room to try and help cool us down! Slightly out of the way from the hustle and bustle of the centre of town so was reasonably quiet because of this. Comfy. I’d stay here again!
1 nacht verbleven in september 2023

4/10 – Matig

David

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very obvious that the 'cleaner' only changed the bedding and did nothing else. The room design must have been lovely once but sadly it was so filthy we couldn't even put our bags on the floor. It was disgusting. Scumline around the bath, with hair and dirt from previous use. The floor had not been vacummed or mopped at all so there were bits, hair and dirty footprints in room and over the floor tiles around the bath. The floor was sticky with lighter areas of previous liquid spills. Dirty smears around switches and walls; urine around the toilet behind seat had dried and smelt disgusting. Black scum in shower. Foul smell in bedroom. The windows looked out onto a courtyard of litter including cans and cigarette butts. The headboard had several, smeared hand prints. All of this unhygenic and disgusting filth could have been removed by a proper cleaner, there is no excuse for this unacceptable standard. On top of this the internet did not work even after inputting the password given, which was accepted, there was no signal.
1 nacht verbleven in september 2023
Reactie van Dewi op 12 sep 2023
Hi, David! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue, and be assured we will be taking this up and rectifying it at the earliest. Have a nice day ahead! Regards, Dewi

6/10 – Redelijk

A

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Cheap, some issues to fix.
Positives: 1. Price was cheap. 2. Check in was easy. 3. Bed was comfortable. Negatives: 1. Shower tray does not drain quickly enough, meaning water soon floods the bathroom. I used a towel to stop water flooding the bedroom. This is unsafe. 2. Light above bed does not work. 3. Guttering outside window leaks and causes drips onto window ledge. This means water splashes into room and soaks the curtain when the window is open.
1 nacht verbleven in augustus 2023
Reactie van Ava op 12 sep 2023
Hi, Guest! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ava

2/10 – Ontzettend slecht

Darren

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vile, dirty, mouldy DO NOT STAY HERE
The most vile dirty hotel I have ever stayed in. Dirty dirty dirty. This is NOT a 4 star hotel. Unless you like, toe nails all over your floor, dirty used q tips and mess and dirt on the floors, a black mouldy shower, no tv remote to use the tv, broken blinds, hair around the bathroom and sink, or just living in filth, then this is the place for you. Vile hotel. Poor customer service. They did nothing when we complained accept say sorry, the cleaners have gone home, just try and enjoy your night. I’m not a Karen and this hotel made me utter the words., can I speak to the manager. Vile vile dirty gross room. The pictures I took don’t even come close to showing the filth of this room. It has not been cleaned in god knows how long. To the hotel… your cleaners are ripping you off! Vile vile vile! Zero hanging space. No draws, not that you would want to use them anyway. No hair dryer, no tv remote so the tv is usless. Paper thin walls and can hear everything. The “garden” is just a pitt of cigarette butts. One towel each, no flannel or hand towels. This is NOT 4 stars. I would give it a 1 star. I’ve seen cleaner public toilets than I have this room. “Site manager” came and saw the room and said he would support a refund, but hotel refused. Despite sending all the pictures and evidence.
1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
We are sorry to disappoint you, Darren! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrendous experience
Room was filthy, clearly had not been cleaned properly. Room also smelt badly of smoke making it unbearable to be in the room. Companied to the staff on arrival to the room, they did nothing. Awful service.
2 nachten verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Eva

4/10 – Matig

Aaron

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
Reactie van Eva op 19 nov 2022
Hi, Aaron! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

6/10 – Redelijk

kathleen

Positief: Netheid, voorzieningen
Room 1 had no seats TV was on wall to right of bed this made watching TV difficult Food to room was stiff to open. I stayed before in room 4 At that time breakfast was available in a lounge area Pity it is no longer available
3 nachten verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hi, kathleen! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

4/10 – Matig

Daniel

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Location is good.
2 nachten verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Thank you for your valuable feedback, Daniel! As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Eva

8/10 – Goed

DOMINIC

Positief: Personeel en service
stress free stay, nice little room. did the job
1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hi, Dominic! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Eva

2/10 – Ontzettend slecht

Ciara

1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hi, Ciara! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

4/10 – Matig

Robert

Zakenreiziger
Positief: Netheid, voorzieningen
Negatief: Personeel en service
What is a nice room is completely lost by some big issues for this location. Chief is the noise, it is impossible not to make noise heading up the stairs, so if anyone comes back during the night they will wake you up. The walls and ceiling seem thinner than a normal hotel room. The wifi in the room wasn't working and despite 3 calls to the customer service team, nothing was done about it. The lack of staff on the property and check-in really creates a unwelcoming vibe. Positives are the shower was very good, but the bathroom area has an automatic light, not what you want when you're woken up a 3am by the noise and go to the toilet. The room is a good size and the bed was nice and comfy. It's a shame what is a nice room gets lost by so many other issues
2 nachten verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hi, Robert! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Eva

6/10 – Redelijk

Michelle

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hi, Michelle! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

4/10 – Matig

Adedeji

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Bed is uncomfortable. Blinds are strange and hard to open so just stayed closed. wrong WiFi details given. Can hear other rooms. 24/7 under floor heating a waste of energy.
1 nacht verbleven in september 2022
Reactie van Eva op 19 nov 2022
Hi, Adedeji! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Eva

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
OYO
Room was dirty, and bathroom was disgusting. Including hairs on the mirror, around shower and the bin lid was vile. Including used toiletry bottle and empty toilet rolls from previous guest. And the viewing window from bed directly to the toilet seat really was comical. Did not have high expectations due to price but basic cleanliness would have been appreciated. Location was great though.
1 nacht verbleven in september 2022
Reactie van Ammy op 3 okt 2022
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 – Ontzettend slecht

Paul

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awful place , dreadful appearance outside looks abandoned . No staff , unable to access property for over 2 hours . Room smelt damp , unsafe , I left after 10 minutes & went to another hotel !
2 nachten verbleven in september 2022
Reactie van Ammy op 3 okt 2022
Apologies for the problems you had faced, Paul! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

10/10 – Uitstekend

Mason

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was v nice
1 nacht verbleven in september 2022
Reactie van Ammy op 3 okt 2022
Hi, Mason! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

6/10 – Redelijk

Mohamed

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
It's an ok location but not ready to find. No signage etc Bad nternet/WiFi Hard to open room door as scrapping on floor
3 nachten verbleven in augustus 2022
Reactie van Ammy op 6 sep 2022
Hi, Mohamed! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

8/10 – Goed

Samia

4 nachten verbleven in augustus 2022
Reactie van jane op 6 sep 2022
Hi, Samia! Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support. Regards, Jane!

2/10 – Ontzettend slecht

Madison

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Where to begin with this horrible experience. So we read on the website that we have to contact them a few days before hand to let them know when we will arrive, it’s in the check in information on the app when I checked during the trip. No phone number was working, there wasn’t even an email and our itinerary number was incorrect when I contacted oyo in general. We went through Expedia to try and contact the company and got nothing. We had hope though since Expedia sent them a message for us, and hoped that someone will be there waiting for us, what else were we supposed to do? We couldn’t contact anyone, nothing was working. We arrive to the building which turns out is unmarked, not even a number in the door (yes it was the correct building) and turns out we need a code. It’s 9:50 at night and we had no way of getting into the building after trying for days to get in contact. We check our emails and whatever we could and there was nothing. Nothing directly on the booking page anyways. We had to stay in a different hotel, turns out we weren’t the first with this experience and definitely will not be the last. We asked for a refund even for the last few days since we were supposed to stay a week. Got nothing of course even though we weren’t given a code or information for the building. It was horrendous. Absolutely horrible experience as anyone can tell. Do not stay here. Not unless, from my own experience, you want to get scammed.
7 nachten verbleven in augustus 2022

6/10 – Redelijk

Lulu

Reisde met een groep, Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
The only things were contacting the property was difficult and I needed to for check in. And the mattress was so old and bad. But the room was clean and the location was great
1 nacht verbleven in augustus 2022
Reactie van Jon op 29 aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

10/10 – Uitstekend

Kajsa

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was great for the price
1 nacht verbleven in augustus 2022
Reactie van Ammy op 30 aug 2022
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

2/10 – Ontzettend slecht

Emma

1 nacht verbleven in augustus 2022

8/10 – Goed

Miss

Negatief: Comfort kamer
Oyo
Nice decor. Nice bathroom. Top floor room was so hot! Please provide a fan. Mattress needs changed as the spings are popping up. Clean your skiting boards. Overall 150 pounds for one nigjt? Not eholly impressed.
1 nacht verbleven in augustus 2022
Reactie van Arthur op 23 aug 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Arthur

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Disappointing
Very disappointing to pay £158 for a room that really wasn’t worth the money. We walked in to see a broken curtain that’s completely fallen down, so no privacy and the sun blasted in. Wi-Fi was promised and details given via email, but no such network existed throughout our stay, so that’ll turn out expensive. The stairs leading up to the top floor are about to give in and are completely tilted. Kettle in the room but only one milk sachet to share between two people. The list goes on. Very disappointed to pay £158 for something that, for that standard, is worth just £50.
1 nacht verbleven in augustus 2022
Reactie van Ammy op 19 aug 2022
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

4/10 – Matig

Jasmine

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022

8/10 – Goed

Sean

Reisde met familie
Positief: Personeel en service, comfort kamer
1 nacht verbleven in augustus 2022
Reactie van Jon op 17 aug 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
OYO Guest House review
It was a one night stay for me and my daughter. We had a twin room. The room was clean. Clean towels were provided and there was a kettle (only 1 cup mind!). The downsides were the beds were extremely uncomfortable..you could feel every spring in the mattress. The room was very warm and even with the window open all night it was still uncomfortable. But to be honest, the room was very cheap at £55 per night so i guess you get what you pay for. I probably wouldn't go back purely because we had such a bad nights sleep.
1 nacht verbleven in augustus 2022
Reactie van Jon op 19 aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

4/10 – Matig

Emily

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Patricia

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do not book this hotel
Arrived after a 6 hour journey to find what looked like an abandoned building! This hotel does not exist! Awful experience! The company never answer the phone so no use at all! Absolutely disgusted at this experience
2 nachten verbleven in juli 2022

4/10 – Matig

Mike

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Grubby room overall - dirty mattress, property didn't feel secure - security codes to open main door and to get room key, light fittings loose, blind fell off (fixed on with velcro), no aircon or fan, area not v nice. No reception for check in. No sign to identify hotel outside. No toilet roll holder. No soap. Could be a great hotel. Very disappointing. Would not recommend.
1 nacht verbleven in juli 2022
Reactie van Jon op 19 aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

8/10 – Goed

Maria

1 nacht verbleven in juli 2022

4/10 – Matig

Zoe

1 nacht verbleven in juli 2022
Reactie van Arthur op 17 aug 2022
Hi, Zoe! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

8/10 – Goed

howard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cheap stay in good location
If you need a bolt hole then it’s perfect. The “check in” worked well. No problems and the host was contactable by phone and very helpful. They called to make sure we had key etc. You get what you pay for and this is what you would expect. It’s very close to the beach and it was very quiet at night.
1 nacht verbleven in juli 2022
Reactie van Simon op 26 jul 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Simon

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No where near as bad as people say.
After reading some reviews on here I was very apprehensive about staying at this hotel. It was a struggle to find it at first because the sign had fallen off, but when I did find it and punched in the code, I was very pleasantly surprised at how lovely the hallway looked. My room was small, but big enough for me. The sheets were clean as were the two towels I was given. The bathroom looked ultra modern and was very clean. Few toiletries that I didn’t use but would be good for other visitors that forget theirs. I couldn’t work the AC unit but with it being in England there isn’t much of a need for it! The only bad point I could make is there being no phone signal within my room and the internet wasn’t working. But other than that I had a glorious sleep. I would 100% consider booking this hotel again if I’m ever in Brighton.
1 nacht verbleven in juli 2022
Reactie van Greta op 19 sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really disappointing
Photos shown look like they are from another place. Our room was nothing like the ones shown!! Nobody at property all key safes etc…. Our room had one window with a broken blind and was soooo hot. And the noise from cleaners etc was shocking!! They must realise people may still be asleep when you don’t have to check out till 10am. Really disappointed with the whole thing
1 nacht verbleven in juli 2022
Reactie van Jon op 19 aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

2/10 – Ontzettend slecht

Bernardo

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was unsanitary. From the moment we walked in the bed was made but that is all. Floor was disgusting, hair balls left on the bathroom and shower floors. Shower and vanity were filthy. The bath cold water tap had a constant leak. The glass sliding door for the WC had been smashed and was missing so had no privacy when using the toilet. Smashed tiles in the shower, vanity was falling away from the wall. Dust was collecting on all flat surfaces. The balcony had never been cleaned and covered in bird waste. Wi-Fi and remote didn’t work. This place should be shut down it was so filthy, especially in our current times where cleanliness is ever so important.
1 nacht verbleven in juli 2022
Reactie van Ammy op 27 jul 2022
Apologies for the problems you had faced, Bernardo! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

8/10 – Goed

Sandra

Positief: Netheid, staat van de accommodatie en faciliteiten
Property was efficient with auto entry system I found stairs daunting which would put me off from using again unless I was on ground or first floor. Shower excellent Otherwise it was excellent for an overnight
1 nacht verbleven in juli 2022
Reactie van Ammy op 24 jul 2022
Hi, Sandra! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Amelia.

8/10 – Goed

jade

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Simon op 18 jul 2022
Thanks for the positive rating, Jade! Hope to welcome you again soon. Regards, Simon

2/10 – Ontzettend slecht

joanne

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disgusting
This guest house, well, you wouldn't of known it was a guest house there was no sign outside stateing any name! The first impression counts right? In the window was pilled up bed bases. We were on the top floor. The bedding looked like it had been changed but the room or bathroom had so obviously not been cleaned. There were grapes on the floor in the bedroom and the floor was dirty. The bathroom, well I didn't even have a shower in there as nothing had been cleaned. There were shower gel opened bottles the mirror taps and floor was dirty. The bed slid across the floor if you lent on the wall. This should not be let out on your site. £115 I paid for this disgusting place!!
1 nacht verbleven in juli 2022
Reactie van SImon op 18 jul 2022
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

8/10 – Goed

Matteo

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Soluzione economica, rapporto qualità prezzo buono! Camera moderna e abbastanza confortevole, unica mancanza il condizionatore. Un po’ complesso il check-in, bisogna ricordarsi di chiedere l’invio del codice per sbloccare la chiave della stanza perché non esiste una reception. Anche da fuori non è segnalato con un’insegna ma rispetta il numero civico della descrizione. Posizione ottima, super strategica per visitare Brighton. Pulizia accettabile e per quella fascia di prezzo ci tornerei sicuramente.
1 nacht verbleven in juli 2022
Reactie van Simon op 18 jul 2022
Grazie per la valutazione positiva! Spero di potervi accogliere di nuovo presto. Saluti, Simon

4/10 – Matig

Gemma

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Simon op 18 jul 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon