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Beoordelingen van The Gullivers Hotel

4 out of 5
The Gullivers Hotel
12A New Steine, Brighton, England

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 83 van 458 beoordelingen" "
Gastenscore: 8 - Goed. 149 van 458 beoordelingen" "
Gastenscore: 6 - Redelijk. 93 van 458 beoordelingen" "
Gastenscore: 4 - Matig. 55 van 458 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 78 van 458 beoordelingen" "

7,2/10

Netheid

7,2/10

Personeel en service

5,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

4,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in maart 2019
Reactie van Ines op 5 apr 2019
Thank you for your rating!

10/10 – Uitstekend

Silvia, Zaandam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gezellig hotel. Dicht bij het strand.
Je wordt in een statig pand, persoonlijk naar je kamer gebracht. Ligt heel centraal, alles op loopafstand.
2 nachten verbleven in augustus 2017
Reactie van Barbara op 11 mei 2021
Hi, Silvia! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Barbara

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Eenvoudig hotel. Op alle gebieden goedkoop.
Wanneer het je om de stad te doen is en je gewoon een plek zoekt om 's nacht te slapen en 's morgens te douchen; dan is dit een aardig hotel. Goedkoop is alle betekenissen van het woord. Een stuk comfortabeler dan een hostel; je hebt dus de privacy van een hotel. Verwacht niets meer dan een bed, een douche en een toilet. punt. Personeel spreekt gebrekkig Engels (?) Kom je met eigen vervoer? Parkeren is een drama! Regel/zoek vooraf een parkeerplaats. Het hotel zegt dat ze 'vouchers' hebben voor parkeren. Dat zal best maar dat is bij bestaande parkeerplaatsen; 'bij de parkeermeter'... die zijn geheid allen geheel gevuld. Parkeervouchers dus niet vooraf betalen. De kans dat je werkelijk kunt parkeren is behoorlijk klein. Maar... Het hotel zit in een leuke, hippe wijk van Brighton. 10 (maximaal) minuutjes lopen en je zit middenin City Centre. Enkele seconden de straat uit en je staat op de boulevard aan de zee.
Reactie van Bbarbara op 11 mei 2021
Hallo, Het spijt ons voor de onaangename ervaring die u met ons heeft gehad, maar tegelijkertijd willen we u bedanken voor het delen van uw feedback. We gebruiken dit als een kans om de kwestie met het relevante team te escaleren. We verzekeren u dat uw volgende ervaring aangenaam zal zijn. Met vriendelijke groet, Barbara

6/10 – Redelijk

Maria, Antwerpen

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Goede ligging, vriendelijk personeel, krappe kamer
Als single kreeg ik een zolderkamer op de vierde verdieping. Alles erop en eraan (behalve beloofde wifi) maar in de helft van de kamer kon je niet rechtop lopen en de deur van de badkamer kon maar half open omdat het bed in de weg stond. Ik heb andere kamers gezien en die leken me wel OK.
Reactie van Barbara op 11 mei 2021
Hallo, Het spijt ons voor de onaangename ervaring die u met ons heeft gehad, maar tegelijkertijd willen we u bedanken voor het delen van uw feedback. We gebruiken dit als een kans om de kwestie met het relevante team te escaleren. We verzekeren u dat uw volgende ervaring aangenaam zal zijn. Met vriendelijke groet, Barbara

4/10 – Matig

W, Omg. Eindhoven

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Soort studentenkamer in Amsterdam 5 hoog achter Niet voor herhaling vatbaar
Viel ontzettend tegen. Zag er beter uit op internet op Hotels.com Op douche kon je nauwelijks je kont keren. Geen lift, koffer en alles door smalle trappengang. Internet deed het niet. Oorspronkelijke Franse jongen die daar werkt zei dat manager in dronken staat is. Te kort aan personeel, daardoor veel wachten, ook bij het ontbijt. Deze jongen en de blonde jonge jongen bij het ontbijt waren top. Heel vriendelijk en deden vreselijk hun best. Dat maakte veel goed. Wel gelegen tegenover de Pier van Brighton. Dat is leuk.

10/10 – Uitstekend

Marc

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Clean and quiet
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Bhavik

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024

4/10 – Matig

Alex

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Cheapest hotel in Brighton - tolerable
The cheapest room to stay in brighton that is not a hostel for a reason. Very small, old-style furnishing, room heating can’t be controlled, it comes and goes for hours if not days at a time. For the cheapest rooms, bathroom is not private. However, clean, service is ok, and security locks all work well. Internet is solid for everyday use, not highspeed. Also 3 minute walk to the beach, and a local co op right outside. I would suggest innit saltwater which is another budget hotel nearby, it strikes a good balance between low cost and cosiness with a much more modern and stylish feel
3 nachten verbleven in januari 2024

8/10 – Goed

Gabbie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Nicola

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

6/10 – Redelijk

Brendon

Room looks much better in the photos than it does in person, my room hadn’t been cleaned at 3pm when I turned up to check in. I had my door knocked on dead on 11am to make sure I was leaving (not a problem but unnecessary). Not bad for somewhere to stay after a day of drinking but not somewhere to take the girlfriend for a romantic weekend
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Ravikiran

1 nacht verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Catfishing rooms
We arrived at the hotel confused on how to get in, you have to call a number on the side of the hotel to get checked in, The man who showed us in didn’t seem very welcoming at first but livened up after a few days of bumping into him and asking questions, be prepared for dodgy windows and bad shower pressure, it’s a good hotel for a short stay although the rooms look different online
4 nachten verbleven in november 2023

10/10 – Uitstekend

Jeda

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Kathryn

1 nacht verbleven in september 2023

8/10 – Goed

Mandy

2 nachten verbleven in augustus 2023
Reactie van Maria op 12 sep 2023
Thanks for your kind and lovely words, Mandy! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Maria

2/10 – Ontzettend slecht

Deanna

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
We didn’t even stay in the end we booked another hotel we felt very uncomfortable and unsafe
1 nacht verbleven in augustus 2023
Reactie van Ava op 12 sep 2023
Hi, Deanna! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ava

6/10 – Redelijk

Lena

For a budget hotel where you can rest your head, this is a good place to go. The bed was nice and comfy and it wasn't as unclean as the past reviews make it out to be. Perhaps they have improved since then?
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Eden

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay, super central and welcoming staff would highly recommend
1 nacht verbleven in augustus 2023

4/10 – Matig

Kishor

3 nachten verbleven in augustus 2023
Reactie van Barbara op 12 sep 2023
Hi, Kishor! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

2/10 – Ontzettend slecht

Emma

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Förfärligt
Hotellet hade ingen reception och jag hade inte fått någon information om hur jag skulle checka in. Lakanen i sängen hade fläckar på sig, musavföring på badrumsgolvet, vattnet i duschen var alldeles för varmt för att kunna duscha och det gick inte att ändra temperaturen. Elkablar hängde löst vilket inte kändes säkert. Hela stället kändes väldigt förfallet och smutsigt. Enda positiva med hotellet var hur centralt det låg.
2 nachten verbleven in augustus 2023
Reactie van Ava op 12 sep 2023
Hej Emma! Vi beklagar verkligen att din upplevelse hos oss inte var trevlig. Vi kommer säkert att arbeta med dina förslag för att ge dig bästa möjliga upplevelse nästa gång. Hälsningar, Ava

2/10 – Ontzettend slecht

Adam

1 nacht verbleven in augustus 2023

8/10 – Goed

D

Reisde met partner
Positief: Voorzieningen
Great location, and nice room
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Katherine

1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

m

1 nacht verbleven in april 2023
Reactie van Ammy op 13 apr 2023
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 – Ontzettend slecht

Thomas

1 nacht verbleven in april 2023
Reactie van Ammy op 13 apr 2023
Hi, Thomas! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 – Ontzettend slecht

Amy

1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hi, Amy! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Would not recommend even tho it is cheap mold all on the walls and ceilings and walls did not reflect pictures online
1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hi, We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

2/10 – Ontzettend slecht

Iain

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The worst hotel I've used in 30 years travelling!
I was shocked that such an establishment exists in modern Britain! It was filthy, stains all over the badly-fitted carpets, shower in the room had not been cleaned (evidence of urine in shower, as there is no toilet in the room). The shower didn't work and in desperation, I searched and found a shower two floors down, also filthy, but at least with a trickle of water of a bearable temperature. There was no lock on the door to this shower. Out of 5 lights, only two worked, so no light above sink. The bedding was horrid, pillows full of cheap, lumpy synthetic material, like my dog pulls out of his toys. The smell was awful. It is a disgrace that Hotels.com have this place on their books. I met a woman in tears at the entrance - she hadn't slept either. A humiliating experience!
1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hi, Iain! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Eva

2/10 – Ontzettend slecht

Ashley

1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
We are sorry to disappoint you, Ashley! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

4/10 – Matig

Sue

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room without a view
Good location. No rail in the wardrobe, shower cubicle dirty and poor water pressure. Curtain nailed to the rail and didn't fit the window so everyone could see in, complained but nothing was done. Furniture painted and chipping off, only a couple of lights working. Would not stay here again.
3 nachten verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hi, Sue! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Eva

6/10 – Redelijk

Adrian

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Remember you get what you pay for this is one of the cheapest rooms in Kemtown Brighton but it was ideal for what we needed it’s not as bad as the other reviews make out - if your on a tight budget it’s about your only choice & it’s good value for money excellent location.
1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Thanks for taking out your valuable time to rate us, Adrian! We will work even harder to make your stay a memorable one :) Regards, Eva

2/10 – Ontzettend slecht

Anthony

1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
We are sorry to disappoint you, Anthony! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

2/10 – Ontzettend slecht

Kathleen

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had to fumble about finding my glasses and code making it difficult to enter the property, no staff about . Finally then had to try and enter room, which was not easy and broke my nails. The room was disappointing in need of repair with bare wires hanging from ceiling and no main light. No toilet on my landing or upstairs (this was out of order) so down 2 flights of stairs. Very noisy until 5am. As i was leaving a man asked which room i stayed in. Worst stay ever
1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hi, Kathleen! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Eva

2/10 – Ontzettend slecht

Nathanael

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2022

2/10 – Ontzettend slecht

Jodie

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My shower had hair and dirt in it there was mould in my cupboard the shower didn’t work and nobody came to fix it after me calling six times and then had random people trying to get in my room in the morning poor staff and management there is no communication and no hygiene would not recommend
1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hi, Jodie! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Eva

2/10 – Ontzettend slecht

Jean-Eliel

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2022

2/10 – Ontzettend slecht

Robert

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Whencwe arrived 2 ladies were walking out. They warned of the fillth ofcthe place. Chipped doorstep. Cardboard covering tge downstairs window. Duvet stuffed into the ground floor window, obviosly to keep cold ouy. When ee walked in it stunk of stale cigarettes and god knows what else. The room itself was like something out of a squat. Went to close curtains and whole rail fell down. The furniture painted grey and scratched all over. Mould inctge shower room. Bed looked so dirty. Skirting biards were filthy and the carpets soiled. We could nit stay as was a health hazard. Have repirted Expedia and Oyo tovthe Trading Standards in Brighton. Itcwas on your website as a 4 star hotel. It did nit deserve 1 star. The photos were obviously taken about 20 years ago. Terrible rip off and waste of our money as pensioners.
1 nacht verbleven in september 2022
Reactie van Eva op 19 nov 2022
We are sorry to disappoint you, Robert! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Eva

2/10 – Ontzettend slecht

Bryan

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
no staff / no email to advise this and key was in the door, which was open although was supposed to be in combinastion lock
1 nacht verbleven in september 2022
Reactie van Ammy op 3 okt 2022
Hi, Bryan! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 – Ontzettend slecht

Richard Tristan

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is hands down the worst hotel I have ever stayed in in Europe. It was dirty, noisy and the rooms were in a heavily degraded state. It's my understanding that this hotel is sometimes used as a shelter for the homeless. And, having stayed there, that about sums it up. I strongly advise against booking this place
1 nacht verbleven in juni 2022
Reactie van Ammy op 3 okt 2022
Apologies for the problems you had faced, Richard! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 – Ontzettend slecht

Rosalind

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was unsafe and not fit for purpose The lock on my room door was only loosely attached to the door frame, and I could have broken into it myself with a firm push. It looked like someone had tried to force it before, and it was also poorly attached to the wall. The front door also didn’t latch unless you pulled it hard, so anyone could walk in off the street to this unstaffed hotel. It was totally unsafe and as a single female traveler, there was no way I could have slept there. I immediately left and booked a different hotel. At this point, the owners have still not agreed to refund me. Avoid this horror like the plague.
2 nachten verbleven in september 2022
Reactie van Ammy op 3 okt 2022
Apologies for the problems you had faced, Rosalind! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

4/10 – Matig

Denise

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon arrival We received a call,the property had no power and bed and bedroom was flooded, we were sent to another hotel, very basic, bed was broken, no plug in sink, blood on wall in bathroom , bathroom door didnt close properly, plug socket broken and dangerous .
1 nacht verbleven in september 2022
Reactie van Ammy op 3 okt 2022
Hi, Denise! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 – Ontzettend slecht

Elesha

1 nacht verbleven in september 2022
Reactie van Ammy op 3 okt 2022
Hi, Elesha! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

8/10 – Goed

MUSTAFA

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nothing
2 nachten verbleven in september 2022
Reactie van Ammy op 3 okt 2022
Hi, Mustafa! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

2/10 – Ontzettend slecht

Sarah

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very disappointed
The room was really shabby only one lightbulb worked the shower was scorching hot so could not wash my hair the floor in the bathroom was uneven the blinds were broken so we couldn’t close them and we had one flat pillow each so ended up with terrible neck ache
2 nachten verbleven in september 2022
Reactie van Ammy op 3 okt 2022
Hi, Sarah! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 – Ontzettend slecht

Fiona

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Appalling
This should not be part of HH It was dirty disgusting uninhabitable a real disappointment, went for daughters graduation did not stay there !!!! Contacted person no apology this sort of hotel should not be allowed !!!
2 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Christopher

Zakenreiziger
Read the reviews! Attempts to contact the property regarding the issues went ignored by the property. Received automated responses. Avoid.
3 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Luisa

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
0
Quarto horrível sem cortinas, colchão desconfortável, não havia água quente, limpeza péssima, odiei, exijo reembolso, aquilo deveria ser fechado nem um rato merece hospedar se neste lugar.
1 nacht verbleven in september 2022
Reactie van Bruna op 11 sep 2022
Desculpe pelo incômodo que você enfrentou, Luisa! Marcamos uma nota para a experiência que você teve desta vez. Fique tranquilo, faremos o possível para garantir uma estadia agradável conosco no futuro. Atenciosamente, Bruna

2/10 – Ontzettend slecht

Margaret

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don’t waste you time or money.
This is not a hotel it’s a disgusting hostel. The place is filthy. We booked a double deluxe room. The room looked nothing like it did in the picture The wooden floor was more comfortable than the bed. There were no curtains. We got missold a room. Hotels.com take this room off your site there pictures are fake. This place is an absolute hell hole. Don’t waste your money or your time. We left this place hours after we got here.
3 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Beccy

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Health hazard
This place should be shut down… it is an absolute hell hole. We arrived and as I walked in I knew it wasn’t going to be good as it smelt damp and mouldy. As we walked up the stairs (to the third floor) there were so many stairs where the carpet was coming away and one area where the carpet was hanging off and bare boards and nails exposed! We booked a double room with a private bathroom… this was not the case we had a shower and sink in the room (which was coming away) but then had to leave the room and cross the hall to use the toilet (which was not very clean at all). The shower trickled and was scalding hot…there is no cold water! When you turn the temp to cold the shower cuts out meaning it was impossible to shower. The mattress had no protection cover and the one pillow each we had was hardly worth it as it was so flat. There were no bed side tables as shown in the pictures and the only other piece of furniture was stained and dirty. There were black marks and cracks in the walls as well as three big holes in the wall behind the door! The free wifi did not work. There is no fire evacuation procedures in place! Most of the doors have huge gaps at the top and bottom. The pictures are very dated and are not at all what you get. Such a dangerous place to stay for many reasons.
1 nacht verbleven in september 2022
Reactie van James op 11 sep 2022
Hi, Beccy! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Jane!