Tweepersoonskamer (room 4) | Individueel gedecoreerd, individueel gemeubileerd
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Beoordelingen van One Broad Street

4 out of 5
One Broad Street
1 Broad St, Brighton, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 92 van 164 beoordelingen" "
Gastenscore: 8 - Goed. 46 van 164 beoordelingen" "
Gastenscore: 6 - Redelijk. 16 van 164 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 164 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 164 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Marisa

2 nachten verbleven in november 2023

10/10 – Uitstekend

Elan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an absolute lovely stay, would definitely stay again!
1 nacht verbleven in november 2023

10/10 – Uitstekend

patrick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Angela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice clean room with spotless sheets and towels and a comfortable bed
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 10 nov 2023
Thank you for such a great review

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Hotel Manager op 10 nov 2023
Thank you for such a great review

4/10 – Matig

Daniel

Negatief: Personeel en service
Give this place a miss
This is not a hotel. It's a house with rooms. Tiny bedroom, directly by the front door, slamming closed every time someone arrived/left. The shower has no temperature control and goes from ice cold to scalding hot and back again every 30 seconds. Reported to the hotel owner and zero response. Expensive for very little
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Tracey

2 nachten verbleven in oktober 2023
Reactie van Hotel Manager op 1 nov 2023
Thank you for a 10 out of 10 review score

8/10 – Goed

Melissa

Reisde met familie
Positief: Voorzieningen
Basic but fine for what it was. No lobby or staff on site, so self-service. Beds were comfortable and room was good; we were at the loft on the top floor and one window was jammed partially opened, and rattled all night in the wind. Concerned about fire exit safety though from where we were situated; no escape whatsoever especially with jammed window on the roof! Other guests downstairs were noisy overnight.
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 25 okt 2023
Thank you for your review. With regards to fire safety, all the information is on the back of the door which provides clear details on the nearest route of exit. We also have a full sprinkler system in the building.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place but no lift and narrow stairs.
The room was lovely and had a nice view from the window, it is super well located, it is about a 3-5 minute walk to the pier, and about a 15-20 minute walk to the lanes (5-10 minutes by bus). There is no lift and the stairs are very narrow, so it is not a good place to stay for anyone with mobility issues or who struggle to carry their luggage and/or walk up/down the stairs. This is the second place I stay where there is no lift, and I do no think this is forward enough at the time of booking. There is no possibility to leave the luggage before or after one's stay, as there is no reception or room for it. It is well equipped, but unfortunately the microwave in our room didn't work and we had some troubles with the shower, there is supposed to be a digital guide on how to use it but I do not remember having seen it. There wasn't any hot water coming out from either the bathroom or kitchenette faucet, but hopefully this got fixed. I wrote back and forth with the personnel who were very nice and helpful, and they also said they would fixed the microwave and hot water issues.
2 nachten verbleven in oktober 2023
Reactie van Hotel Manager op 18 okt 2023
Thank you for you review.I can confirm that the new microwave arrived yesterday. The plumber has also checked the taps and adjusted the hot water. I don't think many of the buildings in Brighton lend themselves to lefts but we are always happy to arrange a ground floor if needed.

2/10 – Ontzettend slecht

Tron

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Hotel Manager op 16 okt 2023
Sorry to see you didn't have as good a stay as we would have liked.

2/10 – Ontzettend slecht

Peter

3 nachten verbleven in oktober 2023
Reactie van Hotel Manager op 18 okt 2023
Sorry to see it doesn't look like you enjoyed your stay with us as much as we would have liked.

10/10 – Uitstekend

Raymond

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very high standard for the money. Happy to recommend for a quick stay. Coffee , toiletries etc all to a high standard.
1 nacht verbleven in september 2023
Reactie van Hotel Manager op 16 okt 2023
Thank you for such a great review.

10/10 – Uitstekend

Joanne

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay
Myself & two friends stayed for just the one night. The accommodation is in an excellent location, right on the sea front within a few minutes walk to bars & restaurants. The accommodation is super cute & was spotlessly clean! The beds were really comfortable & the bedding was all clean, fresh, white bedding. I received a few texts from Jaqi & Michelle offering their services which was reassuring to know that someone was there to help if we needed them. Thankfully we didn’t need to contact them, but we really appreciated their messages. My only criticism would be that the sink in the bathroom is just too small & even washing your hands means you get water everywhere. Other than that, it was great & I’d definitely recommend it.
1 nacht verbleven in september 2023
Reactie van Hotel Manager op 1 nov 2023
Thank you for such a great review score and we appreciate your feedback.

8/10 – Goed

Yiu Pong

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Hotel Manager op 20 sep 2023
Thank you for a great review

10/10 – Uitstekend

Luke

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice little cozy room, great location and super easy self check in
2 nachten verbleven in augustus 2023
Reactie van Hotel Manager op 20 sep 2023
Thank you for a great review

6/10 – Redelijk

Madeleine

Reisde met familie
Positief: Personeel en service, comfort kamer
Close to the pier
Liked our room very much and it was so close to the pier. Good and quick service over the phone. Clean and fresh in our room although there were silver fish on the stairs.
1 nacht verbleven in augustus 2023
Reactie van Hotel Manager op 6 sep 2023
Thank you for your review.

10/10 – Uitstekend

Dina

1 nacht verbleven in augustus 2023
Reactie van Hotel Manager op 20 sep 2023
Thank you for a great review

8/10 – Goed

Jackie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location. Small but perfectly formed!
Firstly a huge thank you to Michelle for being so understanding and helpful with our requests.Stayed in room 6 which overlooks an internal courtyard at the back. Didn't mind this as relatively quiet given the location which suited us.Earplugs provided if needed.Small room and bathroom but we knew this and it had everything we needed.Kept our clothes in our suitcase apart form a few we hung up.Very clean room,bathroom and kitchenette.Lots of stairs for the upper rooms due to the layout hence us changing rooms before arriving due to mobility. Perfect location...10 mins walk from main sights and shopping. 2 mins from beach.Plenty of bars pubs and restaurants nearby.Perfect for us.
4 nachten verbleven in augustus 2023
Reactie van Hotel Manager op 20 sep 2023
Thank you for a great review. Pleased to hear you enjoyed your stay.

10/10 – Uitstekend

Michael

1 nacht verbleven in augustus 2023
Reactie van Hotel Manager op 6 sep 2023
Thank you for a 10 out of 10 review

6/10 – Redelijk

Sofia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, however there is a bar a few doors down. Very noisey all night. I had the attic room - very hot in the summer. The fans were useless and just blew out dust. Visit Brighton regularly - wouldnt book again. For the price you can get alot better!
Reactie van Hotel Manager op 20 sep 2023
Thank you for your feedback, however it's disappointing to hear that you didn't enjoy your stay with us on this occasion,

10/10 – Uitstekend

Carol

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very easy to find & access. Very cool quirky room with good amenities. Everything we needed. Very comfortable beds & bedding. Would definitely recommend & stay here again!
1 nacht verbleven in augustus 2023
Reactie van Hotel Manager op 14 aug 2023
Thank you for such a great review score

10/10 – Uitstekend

Mats Hegdahl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anbefales
Veldig fornøyd med oppholdet.
2 nachten verbleven in augustus 2023
Reactie van Hotel Manager op 11 aug 2023
Thank you for such a great review.

10/10 – Uitstekend

Georgia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Hotel Manager op 11 aug 2023
Thank you for such a great review.

6/10 – Redelijk

Michael

Positief: Netheid, personeel en service
Decent budget option with sub-par showers
The room was small but decent overall. The real issue was the shower which had rather poor water pressure and was either scalding hot or ice cold. It took about 10 minutes of constant tinkering to get it to a reasonable temperature and even then it would fluctuate on its own. We asked the hotel for assistance but they had no real solution
2 nachten verbleven in juli 2023
Reactie van Hotel Manager op 5 aug 2023
Thank you for your review. The showers are electric showers and can take a short while to adjust the temperature

6/10 – Redelijk

Thomas

Negatief: Staat van de accommodatie en faciliteiten
Just is looking a little tired and things like the shower seem very old fashioned. Also a bit dirty
1 nacht verbleven in juli 2023
Reactie van Hotel Manager op 22 jul 2023
Thank you for your feedback which is very useful to us. Best wishes Michelle

10/10 – Uitstekend

Jasmine

1 nacht verbleven in juli 2023
Reactie van Hotel Manager op 22 jul 2023
Thank you for a 10 out of 10 score! We really appreciate it.

4/10 – Matig

Robert, Southampton

Negatief: Netheid, staat van de accommodatie en faciliteiten
Location of the property very good for easy access to the city, shops and pier. Unfortunately the Courtyard suite would benefit from an overhaul. The outside courtyard itself was unuseable as it was covered in bird muck, cigarette butts, an old chicken bone, and mould, and looked like it hadn't been cleaned in a long time. The bathroom shower was mouldy, with a rubber washer missing from the shower head, so this leaked. The throw cushions were covered in dust. Overall would not worth the cost of the room.
1 nacht verbleven in juli 2023
Reactie van Hotel Manager op 17 jul 2023
Thank you for your feedback. We appreciate feedback both good and bad as this allows us to improve on the level of service and standards that we deliver.

10/10 – Uitstekend

Marie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place is in a perfect location for The Lanes, the Pier, and Royal Pavillion and had everything we needed. Sadly the plumbing is a bit annoying and we had to turn the faucet for ages to get water ... maybe a note in the welcome package would prevent any surprise on that front ;) We stayed during the heatwave and thanks to its location and the big windows the temperature in the room did drop during the night (the fan provided in the room and the mutilple earplugs were a nice touch thank you). I would definitely recommend this hotel for any furture stay in Brighton !
2 nachten verbleven in juni 2023
Reactie van Hotel Manager op 20 jun 2023
Thank you for such a great review

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Nice but too hot
We stayed in the small room. Room was nice but the heat was unbearable and the room only had a small window that could not be fully opened.
1 nacht verbleven in juni 2023
Reactie van Hotel Manager op 20 jun 2023
Thank you for your review, we are sorry to hear you were too hot.We do have fan's in the rooms and we can always provide extra on request.

6/10 – Redelijk

dorina

Negatief: Netheid
Not clean
2 nachten verbleven in juni 2023
Reactie van Hotel Manager op 7 jun 2023
I'm sorry to hear you didn't find your room clean. I hope you contacted the team to discuss this at the time so they could put this right for you.

6/10 – Redelijk

Rick

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
The best part of the property is the excellent location. However, there were various issues with the room itself including a broken coffee machine, sink with faucets that needed 10 turns before going on, a shower that doesn't drain correctly. On top of that, the owner walked in without knocking and the manager failed to give us coffee for our second morning even after requesting it.
1 nacht verbleven in mei 2023
Reactie van Hotel Manager op 4 jun 2023
Thank you for taking the time to provide a review. Feedback is very important to us so we can use this to improve our level of service and standards.

10/10 – Uitstekend

Greta

1 nacht verbleven in mei 2023
Reactie van Hotel Manager op 15 mei 2023
Thank you for such a great review.

6/10 – Redelijk

Joshua

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Run down
Shower didn't work really well and cold water tap took forever to turn on. Couldn't sleep as heard people coming in from a night out at 3am and talking untill 6 as massive gap at bottom of our door and walls paper thin. Unpleasant. Only gave us £7 cash back despite the room being nearly £200...
1 nacht verbleven in april 2023
Reactie van Hotel Manager op 15 mei 2023
We're sorry to hear you had issues with the bathroom facilities during your stay. I understand these were addressed by the team at the time.

8/10 – Goed

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van Hotel Manager op 15 mei 2023
Thank you for a 8 out of 10 review score.

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cosy, comfortable and well located.
Really well located. Clean and comfortable. We stayed there at Christmas and stayed again on the basis of the first visit. We will be back!
2 nachten verbleven in april 2023
Reactie van Hotel Manager op 7 apr 2023
So pleased to hear you returned and enjoyed your stay.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2023
Reactie van Hotel Manager op 7 apr 2023
Thank you for a 5 out of 5 review

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
Reactie van Hotel Manager op 22 feb 2023
Thank you for such a great review score.

10/10 – Uitstekend

Zoe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel, would definitely stay again.
1 nacht verbleven in februari 2023
Reactie van Hotel Manager op 22 feb 2023
Thank you for a 5 out for 5 score

10/10 – Uitstekend

Saiorse

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
affordable, spotless room in an amazing location!
Reactie van Hotel Manager op 4 feb 2023
Thank you for a 5 out of 5 review :)

10/10 – Uitstekend

Grace

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van Hotel Manager op 11 jan 2023
Thank you for such an amazing review :)

10/10 – Uitstekend

Tim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location. Perfect for a weekend getaway. Rooms are modest in size, but expertly put together to make the very most of the space. Cosy, modern and very comfortable. Don't have a bad thing to say about it.
Reactie van Hotel Manager op 9 jan 2023
Thank you for such a great review. much appreciated

6/10 – Redelijk

Ian

Positief: Netheid, personeel en service en comfort kamer
Compact & Bijou
Lovely spot. Close to everything you need to be close to in Brighton. Bed comfortable, fridge and kettle in room. Small Bathroom was the only downside.
1 nacht verbleven in december 2022
Reactie van Hotel Manager op 30 dec 2022
Thank you for your feedback. We do offer a range of room sizes to suite everyone's needs and budget from the small double room to a suite. We hope you visit again and maybe the superior room would be more suitable for you.

10/10 – Uitstekend

Susanne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Det var ett mysigt rum, litet men alldeles lagom för mig och min dotter. Vi kunde fixa frukost på rummet som hade det vi behövde med en uppsättning för två samt kaffemaskin och tekokare😊. Hotellet ligger på gångavstånd till strand, piren, stan och tågstationen!
Reactie van Hotel Manager op 30 dec 2022
Thank you for a 5 out of 5 score

10/10 – Uitstekend

Susie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful hotel and wonderful booking service
Love the concept of this place, the rooms are small but so well laid out that they feel spacious. Absolutely brilliant to have a fridge and a microwave and kitchen sink. Fantastic place, will definitely use again. A big shout out and thank you to the brilliant and helpful from Michelle at Hotels.com. I made the embarrassing mistake of booking the wrong night and turned up without a code and my phone about to run out of charge. I was in a bit of a panic as trvaelling alone, and was late and dark. Michelle was wonderfully calm and helpful and helped resolve my booking. She went above and beyond to help me, it was so much appreciated!
1 nacht verbleven in december 2022
Reactie van Hotel Manager op 8 dec 2022
Thank you for such a great 10 out of 10 review.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
Really good location, and excellent communication from owners at all times. Loved the room, and the design. Lots of useful things too such as an iron, ironing board and hair dryer and good kitchen facilities. Would certainly recommend. We also had a sea view
3 nachten verbleven in december 2022
Reactie van Hotel Manager op 7 dec 2022
Thank you for such a great score.

10/10 – Uitstekend

Emma

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2022
Reactie van Hotel Manager op 20 nov 2022
thank you for such a great review.

4/10 – Matig

P.Lucas

Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Great 1st impression but poor attention to detail
Lovely style to the rooms but attention to detail lacking.Our original room had a nasty smell coming from under kitchenette sink and the internal door handle wasn't properly attached and came on when we 1st left the room. Reported offered a new temporary room until repairs done, we asked for a permanent swap which was honoured. New room was smaller than what we paid for and had a shower that seemed to drain drip by drip. Fixed this ourselves with drain unblocked from local Morrisons.Ran out of toilet roll and had to source this ourselves too.We loved our stay here the previous year and being fair both the rooms were warm and the beds cosy, it's just a shame the smaller details seemed to overlooked.I even fixed the divan bed drawer in our first room as it was off its runner and found a cushion and some fake eyelashes under the bed ! A shame really.
5 nachten verbleven in oktober 2022
Reactie van Hotel Manager op 14 nov 2022
Thank you for taking the time to write a review. Unfortunately things sometimes happen that it's impossible to predict but by offering an exact alternative (the floor space above and below is of identical size) we felt this was swiftly resolved. I'm surprised to hear of your further comments as although we received a thank you text from you these other points were never raised. We always encourage guests to bring any issues to our attention so that we are given the opportunity to do our very best to resolve them and ensure you enjoy the rest of your stay.

10/10 – Uitstekend

Emily

8/10 – Goed

Helen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful place with eco-friendly urban vibe
We loved the eco-friendly, urban vibe of this lovely building. Couple of minor niggles - no shaving mirror light and a slow shower drain - didn't alter the convenience, comfort and cleanliness of One Broad Street. A great choice for a getaway hotel, and we didn't mind the self-service aspect at all.
1 nacht verbleven in oktober 2022
Reactie van Hotel Manager op 28 okt 2022
Thank you for your feedback. Some good points we will look into! Please you enjoyed your stay.

8/10 – Goed

Angharad

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Would return.
The rooms were clean and comfortable and well designed. The main entrance and stairs area could do with maintenance but that didn’t effect our stay. The house is 5 minutes walk to the Lanes and town centre and 2 mins to the sea front. We would stay there again for a short break.
2 nachten verbleven in oktober 2022
Reactie van Hotel Manager op 20 okt 2022
Thank you for taking the time to write a review. We are pleased to hear you would return.