A one-night stay so not entirely representative in some ways but from checkout to room availability parking and breakfast all ran smoothly. We booked late for Christmas night, and we had twin beds, not a double and the source of my only negative. The mattress was appallingly uncomfortable like sleeping on a rock and the reason I would seek alternatives rather than return willingly. Sorry, Hilton but seriously you could do better as your principal function is for your customers to be able to rest comfortably. Had I wanted to wake up with numb limbs and a back that took an hour to straighten I would have slept on the pavement. And what is the mattress made of? It sounded, as I constantly turned to find some crumb of comfort, as if the bulk of it was a bag of tin cans lashed together with a bit of foam rubber. A real shame as the people running the place were extremely friendly and able.