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Beoordelingen van The Dark Horse Pub

3.5 out of 5
The Dark Horse Pub
172-174 Church Road, Redfield, Bristol, England

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 19 van 57 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 57 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 57 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 57 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 57 beoordelingen" "

8,0/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Nick

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Pub has a license til 02:00am and so is noisy
1 nacht verbleven in februari 2024

8/10 – Goed

Gordon

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Audrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le quartier plutôt calme n’a pour seul atout que le pub authentique et agréable situé juste en dessous des chambres. Pas de restaurants aux alentours. Nous avons malgré tout, apprécié notre séjour d’une nuit. Chambre comfortable.
1 nacht verbleven in oktober 2023
Reactie van The Dark Horse op 28 nov 2023
Merci pour votre avis, nous sommes très heureux que vous ayez apprécié votre séjour parmi nous et le pub en bas. Il existe quelques restaurants et cafés locaux servant de la nourriture, je suis désolé qu'ils ne vous aient pas été signalés.Nous espérons vous accueillir à nouveau bientôt.Cordialement, DH

2/10 – Ontzettend slecht

I

1 nacht verbleven in oktober 2023
Reactie van The Dark Horse op 28 nov 2023
Thank you for your review, I would be grateful for any further details you could provide on the quality of your stay so that I might remedy them, please feel free to email us.Thanks in advance

10/10 – Uitstekend

WD

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dark Horse
All round excellent, value for money, clean and friendly
1 nacht verbleven in oktober 2023
Reactie van The Dark Horse op 28 nov 2023
Thank you so much for your feedback, I'm so glad you enjoyed your stay with us. We hope to welcome you back again soon!

4/10 – Matig

Richard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loud music
Great staff etc. Load music until 0330 hours in the morning not a good idea with hotel guests trying to sleep !
1 nacht verbleven in september 2023

4/10 – Matig

Gary

Zakenreiziger
Positief: Netheid
Not for everyone
Basic rooms above a noisy pub in a run down part of Bristol.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Anna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and comfortable. Access is through the rooftop terrace which is busy on nice days. Good location, very convenient for us. Although no parking available at the pub we easily found somewhere to park on nearby residential streets.
2 nachten verbleven in augustus 2023
Reactie van The Dark Horse op 29 aug 2023
Thank you for your kind review, we're so glad you enjoyed your visit. DH

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Dark Horse Bristol
I was told on arrival that the room is not part of the pub and is on and airbnb basis and is self contained. There was no food options available at the site. There was team and coffee in the room on arrival but these were not replenished during my 3 night stay. I chose this accommodation for convenience when visiting friends but probably would not use this accommodation again.
3 nachten verbleven in juli 2023
Reactie van The Dark Horse op 29 aug 2023
Thank you for taking the time to provide feedback, we are working to ensure all of our online listings are regularly updated and provide an accurate reflection of what our guests can expect, as the rooms are indeed self-catered.

8/10 – Goed

NEIL

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bed really comfy , staff were great . Lack of somewhere close to park
1 nacht verbleven in juli 2023
Reactie van The Dark Horse op 29 aug 2023
Thank you for your feedback, we're so glad you enjoyed your visit.

10/10 – Uitstekend

Jill

3 nachten verbleven in juli 2023
Reactie van The Dark Horse op 29 aug 2023
Thank you for your kind review, we're so glad you enjoyed your visit.

8/10 – Goed

Candice

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van The Dark Horse op 29 aug 2023
Thank you for your kind review, we're so glad you enjoyed your visit

6/10 – Redelijk

Dan

1 nacht verbleven in juni 2023

8/10 – Goed

Jayne

2 nachten verbleven in mei 2023

8/10 – Goed

Jane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very comfortable, I was warned about potential noise from the pub below on trivia night, still slept well despite this. Access via pub roof garden was unusual but security was good. Parking around the back was handy enough and free after hours plus for first 3 hours.
1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Jaswinder

2/10 – Ontzettend slecht

Martin

Zakenreiziger
Positief: Personeel en service
Negatief: Comfort kamer
Very frustrated
Venue is not bad at all and staff accommodating at check in and bar service. Sadly that’s all that’s good as it could only be the staff that partied until 4am with the music absolutely blaring so you couldn’t sleep. Having to get up at 5:30 for work I was not at all amused and would never use them again due to this.
1 nacht verbleven in december 2022

4/10 – Matig

Colin

4 nachten verbleven in oktober 2022

10/10 – Uitstekend

Pieter

1 nacht verbleven in oktober 2022

2/10 – Ontzettend slecht

John

Positief: Netheid
The pub below had loud music and pa on till 1155 . I was told there was a quiz on till ten . The lighting to the room from the deck area is poor and a hazard . The room was cold and the street out side was very noisy . Never again for me . Plus no food available, either tea or breakfast. Had ask for milk for the room to make a cup of tea.Or told buy some across the road from the shop .
1 nacht verbleven in september 2022

8/10 – Goed

Piero

Positief: Personeel en service
2 nachten verbleven in augustus 2022

6/10 – Redelijk

wai ching

2 nachten verbleven in juni 2022

6/10 – Redelijk

Tom

Negatief: Personeel en service, comfort kamer
Would not recommend
Frustrating experience with the payment/check-in. Payment was taken by hotels.com three months earlier, but staff checking us in didn't know how to redeem this so asked us to pay it again. She explained this was a common issue, but we were wary and were luckily able to check online banking records to see the payment had been taken. It was a disappointing start to our stay by gaving to message the hotel.com automated helpline to sort this out as staff were rather insistent we pay again. We were informed upon arrival that there was a party booked in that evening that would end at 2am. We felt that the very least The Dark Horse should have done is contact us before our stay to explain this and give us the option of cancelling and looking for other accommodation. The access via the external staircase and "roof garden" is not the greatest as you have to fight through pub-goers to get to you room. The booking suggests there is free parking available, but this was just free parking on nearby (very busy!) streets, so that felt a bit misleading. The staff member explained they dont use milk sachets (or similar) in the room, yet had loads of single use plastic ear buds in single use plastic wrapping, so their eco measures are counteracted by this.
1 nacht verbleven in mei 2022

8/10 – Goed

sian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022

8/10 – Goed

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our hosts made it very easy for us, with great communication before and throughout our stay. Our room was clean and we had everything we required.
1 nacht verbleven in december 2021

2/10 – Ontzettend slecht

Jill

2 nachten verbleven in november 2021

10/10 – Uitstekend

Marcia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2021

10/10 – Uitstekend

Carol

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely fluffy towels, really comfy bed, quiet despite being in a busy road
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021

4/10 – Matig

Craig

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Stated free parking, but infact it was a paid car park out the back. But managed to get a space on the road. Yes it was a pub, yes it was loud, this was fair enough. However the pub closed at 12am so you expect the music to stop around then.. no it appears a lock in was held and at 3am approx it stopped... not what was expected. Room for 2 people, 1 coffee cup, no spoons, 🤔 how does that work, time we realised this in the morning, had to take a cup from another room and go shopping for spoons as really wasnt in the mood to call them as was all ready slightly annoyed from the lack of sleep. Overall not great just maybe a little unlucky.
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bit noisy
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would recommend
Fantastic location, lovely pub downstairs very homey and welcoming. Room upstairs was nicely furnished, bed very comfortable and bathroom was great too. Tea and coffee facilities very useful. Great location for going out in Bristol
2 nachten verbleven in augustus 2021

4/10 – Matig

Chris

Positief: Netheid
Negatief: Comfort kamer
Loud and no Internet
Only had 1 pillow and it was flat, the pub is loud till 1am and even when the music stops there's a loud generator buzzing all night. Zero signal in the room and no WiFi as the pubs WiFi doesn't reach. There's no welcome pack with any info on and no milk in the room for a cuppa in the morning. We got up early and just left.
1 nacht verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was ok....nice people and place
1 nacht verbleven in juni 2021

8/10 – Goed

Alexa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2020

6/10 – Redelijk

Nicholas

Zakenreiziger
1 nacht verbleven in februari 2020

8/10 – Goed

Steven

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very nice and clean room, but remember you are in a pub. So a lot of noise up to about midnight, and no breakfast facility.
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Emma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My thanks
Comfy bed, pretty room.
1 nacht verbleven in februari 2020

4/10 – Matig

Lawrence

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not good
Access to the room was up and down some steep, narrow wooden stairs and, to me, was a potential fire trap because that was the escape route. There was no hanging space for clothes unless you think that two coat hangers hanging from the curtain rail is adequate. We stayed for two nights and the room was not cleaned and the towels not changed. We didn’t like it and wouldn’t recommend it.
2 nachten verbleven in december 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Comfort kamer
dogs
The hotel was great and the service. The hotel allows dogs, which is good. However, when we came back from dinner, the dogs they keep continued to bite our legs and jump up. My friend who I was staying with ended up bleeding due to the deep bites.
1 nacht verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019

2/10 – Ontzettend slecht

daniel

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shocking
Couldn’t pay me to stay here again
1 nacht verbleven in oktober 2019
Reactie van Darkhorse op 19 okt 2019
May I ask what was wrong with your stay?

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019

8/10 – Goed

Kevin

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean but noisy
Bit noisy from roadside. Pub noise from below but only till closing. Nice clean rooms
2 nachten verbleven in september 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very clean and fun, nice bar downstairs and the guy running it was very helpful
1 nacht verbleven in september 2019
Reactie van Manager op 18 sep 2019
Great. We lived having you stay

8/10 – Goed

Miar

Positief: Comfort kamer
Pleasant stay
It was a lovely room but a bit dusty on the decor. The only problem no information about check out procedure. Apart from that everything needed is provided but only when the pub is open, excellent checkout time. slightly noises as on a main road and above a pub but ear plugs are provided. I think it could be slightly cheaper!
1 nacht verbleven in augustus 2019
Reactie van Management op 7 aug 2019
We are glad you enjoyed your stay. Check out information is sent via an email on your reservation details. The rooms are cleaned after every guest check out. Not sure what dusty decor means...

8/10 – Goed

Lee

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bed broke along with few other things
It was great service and a nice place aswell as convience shopping wise however the were a few issues with our room for example the toilet seat was broken, the tap was broken aswell as the plug next to the bed was loose. On our last night there the bed woke us up as it had broken so we could no long sit on it or lie down. For the whole stay the bed was very squeaky so unsure if this was the reason why. However the staff and the place was nice just few issues that need fixing.
2 nachten verbleven in juni 2019
Reactie van Management op 1 jul 2019
Thank you for the feedback. We were aware of the tap and awaiting a plumber and when the room is free to fix. The toilet seat was again something we have to fix as soon as the room is free. However we did not know anything about the bed. This of course is being fixed as we write this.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I really wanted to like our stay above this pub. The yoing man who showed us to our room was lovely, very helpful and efficient. The cotton sheets were crisp and good quality and the shower was excellent. Those were the good things. However, the room was extremely noisy with no insulation from the music from the pub below, the bedroom floor not clean enough to walk on in my bare feet, the bed was uncomfortable and, on a warm June evening, the window impossible to open. I'm sorry not to be able to leave a better review.
1 nacht verbleven in juni 2019
Reactie van Management op 1 jul 2019
We are glad you enjoyed your stay. We are sorry about the noise from the pub but we do state this on our website. Floor does get cleaned and mopped all the time. Thank you for letting us know

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the feel of the pub. Lovely people and very welcoming. Loved the sun terrace outside the rooms
1 nacht verbleven in mei 2019
Reactie van Thedarkhorse op 23 mei 2019
Thank you. We hope to see you again soon