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Beoordelingen van Tracy Park Hotel and Country Club

3 out of 5
Tracy Park Hotel and Country Club
Bath Road, Bristol, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 73 van 127 beoordelingen" "
Gastenscore: 8 - Goed. 38 van 127 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 127 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 127 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 127 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in juni 2019
Reactie van Shaw op 13 aug 2019
Thank you providing us with a score rating, your review is invaluable and most appreciated.

10/10 – Uitstekend

Mathijs, Utrecht

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Prachtg hotel, landelijk gelegen.
Prachtig hotel in landelijke omgeving. Goed onderhouden. Lekker eten. Vriendelijk personeel bij de receptie. Personeel in het restaurant was niet erg flexibel en meedenkend.
2 nachten verbleven in juni 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay. Excellent rooms. Beautiful setting.
1 nacht verbleven in oktober 2020

8/10 – Goed

Ricky

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2020

8/10 – Goed

Gillian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The first room they offered the central heating wasn’t working, they had put a substitute tiny oil heater in the room instead. The bathroom had no heating at all. I immediately went to reception and told them that the room wasn’t satisfactory and asked for a different room. Without hesitation they allocated us a lovely warm room, so I was happy. The staff in bar/breakfast very good.
2 nachten verbleven in februari 2020

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2019
Reactie van Greg Shaw op 3 dec 2019
Good morning Helen, Thank you for taking the time to leave a review of you recent visit to Tracy Park. We are delighted to hear that you enjoyed a lovely stay with us. Your feedback is invaluable and I will certainly share your feedback with the team and we look forward to having the opportunity of welcoming you back to Tracy Park in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like everything about it it is a lovely property i might have to get married myself here next year
1 nacht verbleven in november 2019
Reactie van Tracy Park op 11 nov 2019
Dear guest, Thank you so much for your kind words, your feedback is invaluable to us. Please don't hesitate to make contact with us when your ready to book a wedding venue.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is set in beautiful grounds with views over the golf course. We had a lovely room opposite the bar and restaurant set in a small courtyard.The staff were friendly and helpful and we enjoyed our stay which was booked because of the location near to Bath Racecourse. We would highly recommend this hotel and look forward to visiting again in the future! Thanks.
1 nacht verbleven in september 2019
Reactie van Greg Shaw op 16 sep 2019
Thank you for taking the time to leave a review of your recent stay with us. Your comments are invaluable and its fantastic to hear that you enjoyed such an excellent stay. The team will be delighted to receive your feedback. We very much look forward to welcoming you back to Tracy Park in the future

8/10 – Goed

H, Bedfordshire

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely relaxed feeling, this hotel is set on beautiful surroundings with lots of original features which is fab to see with old builds. Very closed to Bath so would recommend staying here
2 nachten verbleven in september 2019
Reactie van Greg Shaw op 16 sep 2019
Thank you for taking the time to leave a review of your recent stay with us. Your comments are invaluable and its fantastic to hear that you enjoyed such an excellent stay. We very much look forward to welcoming you back to Tracy Park in the future

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in augustus 2019
Reactie van Tracy Park op 5 sep 2019
Good morning, Please allow me to thank you for rating your stay, as your feedback is invaluable. We hope you visit again soon

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2019
Reactie van Tracy Park op 29 aug 2019
Please allow me to thank you for your kind words, your review is vitally important to us. I shall be sure to pass on your review to the rest of the Tracy Park Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2019
Reactie van Tracy Park op 29 aug 2019
Please allow me to thank you for your kind review. I shall be sure to pass on your comments.

10/10 – Uitstekend

Sean

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van Tracy Park op 29 aug 2019
Please allow me to thank you for taking the time to review your stay with us. Your feedback is invaluable.

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely environment to relax in and delicious breakfast
1 nacht verbleven in augustus 2019
Reactie van GShaw op 13 aug 2019
Thank you so much for kind words and score rating. Your feedback is invaluable and most appreciated.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2019
Reactie van Shaw op 13 aug 2019
Thank you for your score rating, we do appreciate the time you have taken to review your experience with us.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Room was nice, though was very hot and stuffy. No drinking water in the room, which for the price paid, should be provided. Breakfast was standard buffet fayre, would be nice to have fresh cooked breakfast.
1 nacht verbleven in juli 2019
Reactie van Tracy Park Team op 22 jul 2019
Thank you for your feedback, we shall use this valuable information to help improve our guest experience

10/10 – Uitstekend

lee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean with very comfortable beds
2 nachten verbleven in juni 2019
Reactie van Tracy Park op 22 jul 2019
Thank you ever so much for your kind words, I shall be sure to pass on your comments to the Tracy Park Team

4/10 – Matig

Ronald

Negatief: Netheid, staat van de accommodatie en faciliteiten
Bathroom was dirty :- black mould in the shower, sink sealant disintegrated and dirty, dust on surfaces. Cobwebs on windows and on table lamp in the main room. We ate in the restaurant on our first night. There were a number of golfing groups in the restaurant which made it extremely noisy but we were not offered the chance to eat in a quieter location.This hotel is advertised as a golf and country hotel and should cater for both golfers and non-golfers.
2 nachten verbleven in juni 2019
Reactie van Tracy Park op 22 jul 2019
Thank you for your constructive feedback, we shall review your comments and explore why your experience was not to our standard service level.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
1 nacht verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were very helpful and at the end of a long day had a good night's sleep.
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
We had the disabled friendly room which was really well laid out , beautiful view out the window, make sure you’ve got clothes on though as the golfers are out early!
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in mei 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peaceful location. Nice views. Bathroom/bed linen very clean.
3 nachten verbleven in februari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2018

10/10 – Uitstekend

claire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bath Christmas market
Had a lovey stay. We stayed for one night whilst visiting Bath Christmas markets. Staff were very friendly and welcoming. We had a luxury twin which was very spacious and well equipped. Would definitely stay again and happy to recommend.
1 nacht verbleven in november 2018

10/10 – Uitstekend

Lesley, Jersey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay for visiting Bath
Great place to stay for visiting Bath. All the staff were excellent and truly knew the value of great customer service. Would definitely stay here again and highly recommend it to friends and family.
1 nacht verbleven in november 2018

6/10 – Redelijk

PETER, ESSEX

Negatief: Personeel en service, comfort kamer
Very cold night no heating in the bathroom , reception not helpful and has lost that family feeling as been here many times
1 nacht verbleven in oktober 2018

2/10 – Ontzettend slecht

DW, worcester

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid, comfort kamer
Infested
The whole room was infested with hundreds of dead and dying flies. I was astonished that the Manager seemed to think that this is acceptable for a country hotel. Ours was not the only room affected and this appears to be a regular occurrence Have never experienced anything like this in the past Would not recommend staying here
1 nacht verbleven in september 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel would definitely recommend. Very clean rooms
1 nacht verbleven in september 2018

10/10 – Uitstekend

Danni, Swansea

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel close to racecourse
I stayed here as my mother and I went to the races and thought this would be a good place to stay. The rate was pretty cheap for the 2 of us with breakfast included. The staff were extremely friendly, upon check in, the receptionist actually showed us to our room and where to go for breakfast in the morning. The room was very comfortable and clean! I would definitely come back again and recommend to anyone staying in bath.
1 nacht verbleven in september 2018

10/10 – Uitstekend

Mrs J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A peaceful retreat
We were travelling from Birmingham to Torpoint for a weeks holiday and booked this hotel for one night to break the journey - Also it was my husband's birthday and thought it would be nice to try somewhere new. - Fabulous place - Receptionist was friendly and informative. Food was excellent however limited menu if staying more than a couple of nights
1 nacht verbleven in september 2018

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay. Staff and facilities good. Locality good.
2 nachten verbleven in augustus 2018

8/10 – Goed

David

Comfortable and pleasant surroundings and convenient for Bath
1 nacht verbleven in augustus 2018

8/10 – Goed

michelle, australia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful old manor house
lovely old hotel. Breakfast was great. The gentleman who served us at breakfast was a real asset to the hotel. Very professional, knew history of house and very welcoming! Would recommend .
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

Maurice

Would stay again
Absolutely fine for my needs, good bed, nice room, wifi that worked, friendly staff, nice surroundings, quiet, Would stay again as long as price was right
1 nacht verbleven in augustus 2018

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Quite basic hotel for the money
No air conditioning in room, no mini bar, and strong smell of horse dung from stables. Why does breakfast finish at 10?
2 nachten verbleven in augustus 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
2 nachten verbleven in augustus 2018

2/10 – Ontzettend slecht

Taylor

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Disappointing stay
No water came out the shower, not very helpful with my partners dietary requirements leaving her very ill, when contacting the hotel about my partner being ill, I was told that it was my fault not approaching them on the day even though she had to rush to work feeling very unwell.
1 nacht verbleven in juli 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice, peaceful hotel
Very nice bedroom, quiet, freindly staff, great breakfast
2 nachten verbleven in augustus 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2018

10/10 – Uitstekend

Pam, Sandhurst

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A little bit of luxury when away from home
As usual a very pleasant stay, a little bit of luxury when away from home, staff are always very polite & friendly & nothing is too much trouble.
1 nacht verbleven in juli 2018

8/10 – Goed

Clare, Milton Keynes

Positief: Netheid, staat van de accommodatie en faciliteiten
Room allocation is vital and varies greatly
This was the third time I stayed at this hotel and sadly this was probably my worst experience. Previously I have stayed in the Carriges (fabulous room, spacious and luxurious) and then I stayed in the Coach house (quirky & cute but very thin walls). This time I was allocated a room within the main courtyard. Room 20 to be exact. At first I was amazed, the room itself is effectively a suite, had it's own lounge with a long corridor stretching down to a spacious bedroom. The bathroom had a full bath as well as a stand alone shower. I was genuinely very happy with the room allocation. However, this changed firstly when the occupants of the room above the bedroom arrived, which I believe is room 19. The entrance for this room is directly outside the bedroom for room 20 and the floor above is not quiet. Next came the staff who were using the gravel pathway that ran directly down the side of the bedroom and past the bedroom window in the evening and then again from 6am the following morning. But these are both minor in comparison to the fire escape light x 2 in the room. Something I didn't become aware of until I literally got in to bed so it was too late to be changing rooms. There are one of these lights in the hallway and then one in the bedroom, almost above the bed and they have a green light on them that light up the entire bedroom. so you tuck yourself up into bed, ready to sleep, switch the room lights off and you can still see everything but with a green glow.
1 nacht verbleven in juli 2018

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely Hotel
Lovely hotel. We were upgraded upon arrival, which was a pleasant surprise. We were also personally shown to our room by one of the reception staff, which was a lovely touch. The room was extremely spacious, comfortable and clean. The surrounding area was also nice with a pub just down the road called the Rose and Crown that I would recommend. Would definitely stay again.
1 nacht verbleven in juni 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend getaway
Fantastic stay! No complaints except the pillows were a little hard. But apart from that it was amazing. Such a beautiful quiet place. Well worth a visit. We’ll be back
2 nachten verbleven in juni 2018

6/10 – Redelijk

phil, london

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Lovely hotel, great staff but disapppinting room
The main problem - it’s 25 degrees! The room has a small window which is at floor level and it only opens 6 inches - the room was like an oven. Water pressure was non existent. Showering under a trickle is not helpful. Breakfast was just ok. Nothing at all special.
1 nacht verbleven in juni 2018

8/10 – Goed

Colonel

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Peaceful location
Positive points. Peaceful location on the outskirts of Bath. Lovely views. Good breakfast. Pleasing standard of accommodation. Very clean rooms. Lots of parking. Less positive points Hotel could be made excellent with some changes – e.g. ensure water runs hot, adequate lighting (one room we used was particularly gloomy in the day), supply a leaflet with information about hotel (e.g. mealtimes, where food is served, where to find/how to use light dimmers/heating controls, what room facilities were available). We were given different guidance on different weekdays about whether chef was able to make porridge at breakfast (not available from buffet but available on Sunday menu). Loud dance music at breakfast such that we had to raise our voices to speak.
4 nachten verbleven in juni 2018