Lobbylounge

Beoordelingen van Holiday Inn Express Brockton - Boston, an IHG Hotel

2.5 out of 5

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 416 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 274 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 127 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 78 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 111 van 1006 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Gerrit

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 dagen Brockton Holiday Inn.
Het hotel lag op een soort industrieterrein ietwat verscholen. Het is m.i een oud hotel, de vloerbedekking in de gangen en lift werd wel schoongemaakt, maar doordat het oud was, zag het er toch smoezelig uit. Prima bedden en ontbijt. Goede laundry. Vanuit hotel naar Boston moet je eerst met auto naar station en vervolgens met bus en metro ( reistijd ongeveer 1 uur). Met trein een half uur reistijd. Echt een forenzenplaats.
3 nachten verbleven in september 2019
Reactie van Jordanny G op 8 okt 2019
Thank you for taking the time to review your visit. I am happy to hear that you had such a great experience at our hotel. We look forward to welcoming you back on a future trip! Sincerely, Jordanny G Guest Service Manager

6/10 – Redelijk

Barbara

Reisde met familie
Room was not ready by check in time and I have never received an emailed copy of my bill as promised.
1 nacht verbleven in mei 2024
Reactie van Holiday Inn Express Brockton Team op 23 mei 2024
Hi Barbara,Thank you for your feedback. We apologize that your room was not ready upon arrival as it was an uncommon yet unfortunate occurrence. We hope that every guest has a relaxing stay from start to end and we will use this feedback to improve. Please reach out to Expedia regarding a copy of your bill.

8/10 – Goed

Joseph

Zakenreiziger
Positief: Personeel en service
Overall the experience was good. There were three things that prevented me from giving my review a higher score. First, the shower water pressure was not very strong. Second, the drain in the tub was clogged with what seemed like many, many, many past guests hair. Third was the overall outdated appearance of the room.
2 nachten verbleven in mei 2024
Reactie van Holiday Inn Express Brockton Team op 21 mei 2024
Thank you Joseph for your feedback. We strive to ensure that every guest has a pleasant and enjoyable stay. We will use your comments to improve our facilities and accommodations for future guests. We appreciate you choosing Holiday Inn Express Brockton and look forward to welcoming you back in the future.

10/10 – Uitstekend

Shonta', Jacksonville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Manager!
4 nachten verbleven in mei 2024
Reactie van Kelly - Front Office Manager op 21 mei 2024
Thank you for choosing Holiday Inn Express Brockton. We appreciate your feedback. We are pleased that you enjoyed your stay and look forward to welcoming you back in the future.

10/10 – Uitstekend

Alustanea

1 nacht verbleven in mei 2024
Reactie van Holiday Inn Express Brockton Team op 21 mei 2024
We appreciate your feedback. Thank you for choosing Holiday Inn Express Brockton.

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Holiday Inn Express Brockton Team op 16 mei 2024
Thank you for choosing Holiday Inn Express Brockton. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 – Goed

Stacey L

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Nice, quick overnight stay. Check-in was easy and property was clean. Loved the fact that they had Dove products (soap, lotion, etc) available in the bathroom
1 nacht verbleven in mei 2024
Reactie van HIEx Brockton Team op 14 mei 2024
Thank you for choosing Holiday Inn Express Brockton! We appreciate your feedback and hope to welcome you back soon.

10/10 – Uitstekend

Linda

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Holiday Inn Express Brockton Team op 14 mei 2024
Thank you for choosing Holiday Inn Express Brockton. We appreciate your feedback.

10/10 – Uitstekend

Johnathan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and well kept
4 nachten verbleven in april 2024
Reactie van Holiday Inn Express Brockton Team op 10 mei 2024
Hello Johnathan,Thank you for choosing Holiday Inn Express Brockton! We appreciate your feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back in the future.

10/10 – Uitstekend

Tracy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was actually pretty safe, clean, close to the highway close to the mall and staff was very friendly and helpful!
3 nachten verbleven in april 2024
Reactie van Holiday Inn Express Brockton Team op 8 mei 2024
Hello Tracy,Thank you for choosing Holiday Inn Express Brockton! We strive to ensure that every guest has a memorable and relaxing stay and we are thrilled to hear that we not only met these expectations but exceeded them for you. We look forward to welcoming you back in the future and we appreciate your feedback.Yours in service,

8/10 – Goed

therese

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The building was away from a lot of noise
3 nachten verbleven in mei 2024
Reactie van Holiday Inn Express Brockton Team op 6 mei 2024
Hi Therese,We are glad that you enjoyed the accommodations as well as the location. Thank you for choosing Holiday Inn Express Brockton! We hope to see you soon.

10/10 – Uitstekend

Rafael

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Holiday Inn Express Brockton Service Team op 6 mei 2024
Hi Rafael,We appreciate your feedback. Thank you for choosing Holiday Inn Express Brockton!

6/10 – Redelijk

Mike

Reisde met familie
Negatief: Personeel en service
Better than a motel, was just ok. Nothing special
2 nachten verbleven in april 2024
Reactie van Holiday Inn Express Brockton Team op 2 mei 2024
Thank you for choosing Holiday Inn Express Brockton. We appreciate your feedback. We hope to welcome you back in the future.

10/10 – Uitstekend

Evelyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peaceful
1 nacht verbleven in april 2024
Reactie van Your Holiday Inn Express Brockton Team op 2 mei 2024
Hello Evelyn,Thank you for choosing Holiday Inn Express Brockton. We appreciate your feedback. We're glad we could provide you with a peaceful stay and we hope to see you again in the future.

10/10 – Uitstekend

Aileen, sj

Zakenreiziger
Positief: Voorzieningen
good
1 nacht verbleven in april 2024
Reactie van Your Holiday Inn Express Brockton Team op 2 mei 2024
Hello Aileen,Thank you for your feedback. We appreciate you for choosing Holiday Inn Express Brockton. We strive to ensure every guest has a positive experience and we are thrilled we were able to provide that to you. We look forward to seeing you in the future.

8/10 – Goed

Olabode

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good service and the staffs were friendly and accommodating.
1 nacht verbleven in april 2024
Reactie van Your Holiday Inn Express Brockton Team op 2 mei 2024
Hi Olabode,Thank you for choosing Holiday Inn Express Brockton. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 – Uitstekend

XAVIER, Brockton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in april 2024
Reactie van Your Holiday Inn Express Brockton Team op 30 apr 2024
Thank you for choosing Holiday Inn Express Brockton! We appreciate your kind words and we look forward to welcoming you back in the future.

8/10 – Goed

Kevin

Reisde met familie
Nothing special but clean and comfortable
1 nacht verbleven in april 2024
Reactie van HIEx Brockton Team op 13 mei 2024
We appreciate your feedback and than you for choosing Holiday Inn Express Brockton.

10/10 – Uitstekend

Kerry

1 nacht verbleven in april 2024
Reactie van HIEx Brockton Team op 14 mei 2024
Thank you for choosing Holiday Inn Express Brockton. Thank you for your feedback.

8/10 – Goed

Ray

1 nacht verbleven in april 2024
Reactie van HIEx Brockton Team op 14 mei 2024
Thank you for your feedback and thank you for choosing Holiday Inn Express Brockton.

8/10 – Goed

don, Charlotte

1 nacht verbleven in april 2024
Reactie van HIEx Brockton Team op 14 mei 2024
We appreciate your feedback. Thank you for choosing Holiday Inn Express Brockton.

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The desk person was very professional and very helpful. The hotel was very clean. My request for a quiet room was fulfilled. It was a great choice for a last minute stay.
1 nacht verbleven in april 2024
Reactie van Holiday Inn Express Brockton Team op 22 apr 2024
Thank you so much for choosing Holiday Inn Express Brockton for your last-minute stay! We are thrilled that you had an enjoyable experience, as that is our hope for every guest. We look forward to welcoming you back in the future.

10/10 – Uitstekend

daphnaika

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a nice stay good breakfast clean place nice staff
1 nacht verbleven in april 2024
Reactie van Holiday Inn Express Brockton Team op 20 apr 2024
Hello Daphnaika,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay with us!We are happy to hear you found our breakfast to your liking, and appreciated our clean facilities and friendly staff. Providing a positive experience for our guests is always our top priority, and we're thrilled that we met your expectations. We hope to welcome you back for another enjoyable stay in the future!

8/10 – Goed

Mark

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van HIEx Brockton Team op 20 apr 2024
We appreciate your feedback and look forward to welcoming you back in the future. Thank you for choosing Holiday Inn Express Brockton!

4/10 – Matig

Aaliyah

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very dirty, others were extremely loud all hours of the night. Very displeased.
1 nacht verbleven in april 2024
Reactie van Holiday Inn Express Brockton Team op 14 apr 2024
Thank you for choosing Holiday Inn Express Brockton for your travel needs. We aim to ensure every guest has a positive and memorable experience when they stay with us. Although we make every attempt to enforce quiet hours we unfortunately cannot be everywhere all the time. Rest assured, we will make every effort to improve these shortcomings for future travelers like yourself. We appreciate your feedback.

10/10 – Uitstekend

Lissette

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean.
1 nacht verbleven in april 2024
Reactie van Holiday Inn Express Brockton Team op 14 apr 2024
Thank you for choosing Holiday Inn Express Brockton! We strive to not only meet but exceed guest expectations and it is a pleasure to know that our goals were reached. We look forward to welcoming you back in the future.

4/10 – Matig

Nicholas

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decent
1 nacht verbleven in april 2024
Reactie van Holiday Inn Express Brockton Team op 14 apr 2024
Thank you for choosing Holiday Inn Express Brockton! We appreciate your feedback.

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Holiday Inn Express Brockton Team op 4 apr 2024
Hi Maria,Thank you for choosing Holiday Inn Express Brockton! We are thrilled to see that you enjoyed your recent stay with us. We look forward to welcoming you back in the future!

6/10 – Redelijk

Phalba

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Needs updating
1 nacht verbleven in maart 2024
Reactie van Holiday Inn Express Brockton Team op 30 mrt 2024
Hi Phalba,Thank you for choosing Holiday Inn Express Brockton. We appreciate your feedback and look forward to making your next stay a 5 out of 5 experience!

10/10 – Uitstekend

Reginald

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très propre et bon service déjeuner
1 nacht verbleven in maart 2024
Reactie van Holiday Inn Express Brockton Team op 24 mrt 2024
Hello Reginald,Thank you for choosing Holiday Inn Express Brockton! We are glad to know that you enjoyed the complimentary breakfast. We appreciate your kind words and hope to see you again soon.

10/10 – Uitstekend

Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gracias
1 nacht verbleven in maart 2024
Reactie van Holiday Inn Express Brockton Team op 19 mrt 2024
Hello Jose,Thank you for choosing to stay with us at the Holiday Inn Express Brockton!We are happy that you enjoyed your stay and look forward to your return in the future.

10/10 – Uitstekend

Iran

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super nice staff! Lovely room and accommodating staff!
1 nacht verbleven in maart 2024
Reactie van Holiday Inn Express Brockton Team op 11 mrt 2024
Hello Iran, Thank you for choosing to stay with us for your visit to Brockton, we appreciate you taking the time to let us know about your experience,We're thrilled to see that you had such a positive experience during your stay. We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
X
1 nacht verbleven in maart 2024
Reactie van Holiday Inn Express Brockton Team op 9 mrt 2024
We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests have a memorable experience is what we strive for every day, and we're delighted to know that we achieved that during your visit. Your feedback means the world to us, and we can't wait to welcome you back for another fantastic stay in the future!

10/10 – Uitstekend

Jeanwisnel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Brockton Team op 9 mrt 2024
We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests have a memorable experience is what we strive for every day, and we're delighted to know that we achieved that during your visit. Your feedback means the world to us, and we can't wait to welcome you back for another fantastic stay in the future!

8/10 – Goed

Kevin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very professional staff
1 nacht verbleven in maart 2024
Reactie van Holiday Inn Express Brockton Team op 9 mrt 2024
Thank you for your kind words! We're thrilled to hear that our team's professionalism contributed to your positive experience. Providing exceptional service is at the heart of everything we do, and it's wonderful to know that our team's dedication was evident during your stay. We'll be sure to pass along your compliments to the team, —they'll be happy to hear that their efforts were appreciated. We look forward to welcoming you back for another enjoyable stay in the future!

6/10 – Redelijk

Lydia

2 nachten verbleven in maart 2024
Reactie van Holiday Inn Express Brockton Team op 9 mrt 2024
Thank you for providing feedback on your recent stay. We appreciate your input, as it helps us to continually improve our services. We strive to exceed our guests' expectations. Your satisfaction is important to us, and we hope to have the chance to welcome you back in the future for a better experience.

8/10 – Goed

Amos

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service
I love the service
1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Brockton Team op 19 mrt 2024
Hi Amos,Thank you for choosing to stay with us here at the Holiday Inn Express Brockton!It is our goal to not only meet but exceed guest expectations and we are pleased that we were able to provide you with an enjoyable stay.

10/10 – Uitstekend

Marva

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Brockton Team op 11 mrt 2024
Hello Marva, Thank you for choosing to stay with us for your visit to Brockton, we appreciate you taking the time to let us know about your experience,We're thrilled to see that you had such a positive experience during your stay. We hope to have the pleasure of welcoming you back again soon.

8/10 – Goed

Patrick

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I enjoyed my stay
2 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Brockton Team op 19 mrt 2024
Hello Patrick,Thank you for choosing to stay with us here at the Holiday Inn Express Brockton!It is always a pleasure to have you and look forward to seeing you again in the future.

2/10 – Ontzettend slecht

Twidy, Brighton

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Brockton Team op 19 mrt 2024
Hi Twidy,Thank you for choosing to stay with us here at the Holiday Inn Express Brockton.We are sorry that your expectations were not met during your recent stay. It is our goal to make every visit for every guest an enjoyable one and we hope to have the opportunity to do better in the future.

10/10 – Uitstekend

Wilma

1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Brockton Team op 11 mrt 2024
Hello Wilma, Thank you for choosing to stay with us for your visit to Brockton, we appreciate you taking the time to let us know about your experience,We're thrilled to see that you had such a positive experience during your stay. We hope to have the pleasure of welcoming you back again soon.

8/10 – Goed

Elza

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Brockton Team op 19 mrt 2024
Hi Elza,Thank you for choosing to stay with us here at the Holiday Inn Express Brockton!We are thrilled you enjoyed your stay and look forward to going from "Good" to "Great" on your next visit.

10/10 – Uitstekend

Nixon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Holiday Inn Express Brockton Team op 11 mrt 2024
Hello Nixon, Thank you for choosing to stay with us for your visit to Brockton, we appreciate you taking the time to let us know about your experience,We're thrilled to see that you had such a positive experience during your stay. We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Pauline

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Brockton Team op 11 mrt 2024
Hello Pauline, Thank you for choosing to stay with us for your visit to Brockton, we appreciate you taking the time to let us know about your experience,We're thrilled to see that you had such a positive experience during your stay. We hope to have the pleasure of welcoming you back again soon.

8/10 – Goed

Adesoji

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome!
2 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Brockton Team op 24 mrt 2024
Hello Adesoji,Thank you for choosing the Holiday Inn Express Brockton.It is our goal to not only meet but exceed our guest expectations and we appreciate your kind words. We look forward to welcoming you again.

10/10 – Uitstekend

Marie-Corine

7 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Brockton Team op 11 mrt 2024
Hello Marie-Corine, Thank you for choosing to stay with us for your visit to Brockton, we appreciate you taking the time to let us know about your experience,We're thrilled to see that you had such a positive experience during your stay. We hope to have the pleasure of welcoming you back again soon.

10/10 – Uitstekend

Robert

Positief: Voorzieningen
Great service
2 nachten verbleven in februari 2024
Reactie van Holiday Inn Express Brockton Team op 11 mrt 2024
Hello Robert, Thank you for choosing to stay with us for your visit to Brockton, we appreciate you taking the time to let us know about your experience,We're thrilled to see that you had such a positive experience during your stay. We hope to have the pleasure of welcoming you back again soon.

4/10 – Matig

Stacey

1 nacht verbleven in februari 2024
Reactie van HIEx Brockton Team op 24 mrt 2024
Hi Stacey,We hope that we were able to meet your expectations and look forward to seeing you again in the future. Thank you for choosing Holiday Inn Express Brockton!

10/10 – Uitstekend

Jesus

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
4 nachten verbleven in januari 2024
Reactie van Holiday Inn Express Brockton Team op 11 mrt 2024
Hello Jesus, Thank you for choosing to stay with us for your visit to Brockton, we appreciate you taking the time to let us know about your experience,We're thrilled to see that you had such a positive experience during your stay. We hope to have the pleasure of welcoming you back again soon.

4/10 – Matig

Jigar

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Holiday Inn Express Brockton Team op 20 mrt 2024
Hello Jigar,Thank you for choosing to stay with us here at the Holiday Inn Express Brockton.We hope to provide you with a better experience during your next visit as it is our goal to ensure a pleasant and relaxing stay.