Cher Mr. Vincent,Tous nos remerciements pour ce commentaire positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous recevoir une fois encore pour une expérience tout aussi positive. Bien à vous,Tula M., Rooms Operations Manager

Dear Guest, I would like to thank you for taking the time to share your feedback regarding your stay at the Brussels Marriott Hotel. I regret to see that the wedding that took place in our hotel did not allow you to fully enjoy your stay with us. It is nice to read though that you appreciated our rich breakfast and the service offered from our Hosts. Once again, I would like to thank you for your feedback and hope that we will be able to accommodate you again the next time you visit Brussels. Best Regards, Brussels Marriott Hotel

Dear Madam,Thank you for the time taken to share your experience of staying with us.We are pleased to hear that you found our service to be satisfactory and our rooms clean, as we strive to maintain high standards of hospitality.We regret to hear about the inconvenience caused by the air conditioning unit in your room. Please be assured that we are working diligently to resolve these types of issues and ensure they are isolated incidents. While we understand that the hotel's condition did not meet your expectations, we are excited to inform you that the Brussels Marriott Hotel Grand Place has undergone significant renovations to enhance our guest experience.It is heartening to know that despite the issues mentioned, our service met your expectations. We continuously aim to provide attentive and caring service to all our guests.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Tula M., Rooms Operations Manager

It is truly rewarding to know that our dedication to providing a clean and comfortable environment has resonated with you. The team at Brussels Marriott Hotel Grand Place takes great pride in our newly renovated facilities, and we're delighted that you appreciated the modern amenities in your room. Your commendation of our service is particularly encouraging, as our staff strives to ensure every guest feels well taken care of. Thank you for choosing us for your Brussels experience, and for the excellent recommendations you've shared.Tula M., Rooms Operations Manager

Cher Monsieur,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Tula M., Rooms Operations Manager

Gentile Signora,Grazie per il tempo che ci ha dedicato.È un vero piacere sapere che ha apprezzato la posizione centrale del nostro hotel e le nostre camere confortevoli, arredate seguendo un design moderno e recentemente rinnovato. Siamo lieti che la nostra colazione varia e la postazione per i waffle abbiano contribuito a rendere la sua esperienza piacevole.Tuttavia, ci scusiamo per il disagio incontrato con il dispenser del detergente della doccia e la pressione dell'acqua. Prendiamo nota delle sue osservazioni e ci assicureremo di verificare questi aspetti con la massima attenzione. L'equilibrio tra comfort degli ospiti e sostenibilità ambientale è una priorità per noi, e il suo feedback ci aiuta a migliorare.Inoltre, siamo orgogliosi di sapere che il nostro personale si è dimostrato cortese e disponibile, in particolare il nostro collaboratore italiano, Artan, del ristorante che ha saputo assistere lei e suo figlio con attenzione e cura. Il benessere dei nostri ospiti è al centro della nostra missione e gesti come la preparazione di un box con pane e frutta sono l'espressione della nostra cultura di servizio.Le porgiamo i nostri cordiali saluti.Jonas Van Laethem, Director of Food and Beverages

Beste Mevrouw,Bedankt voor uw positieve beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Groetjes!Tula M., Rooms Operations Manager

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It's wonderful to know that the location of Brussels Marriott Hotel Grand Place was ideal for your exploration of Brussels. Our team takes pride in maintaining our accommodations to ensure each guest enjoys a comfortable and memorable stay. Your appreciation of the room amenities and overall condition of the hotel is a testament to their efforts.Should you decide to honor us with your presence again, we would be delighted to have another opportunity to serve you.It would be a pleasure to welcome you back. Best wishes,Tula M., Rooms Operations Manager

Beste Mevrouw,Bedankt voor uw positieve beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Groetjes!Tula M., Rooms Operations Manager

Cher hôte,Merci pour ce superbe commentaire.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous espérons vous recevoir une nouvelle fois très bientôt.Bien à vous,Tula M., Rooms Operations Manager

Beste Meneer,Bedankt voor uw positieve beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Met vriendelijke groeten,Tula M., Rooms Operations Manager

Dear Suren,Thank you for your recent visit to the Brussels Marriott Grand Place.We are truly sorry to hear that you encountered a technical issue during your stay and that we were not able to repair it effectively.Please note that this shortfall of services does not represent the high standard on quality services that we strive to provide on a daily basis.We warmly invite you to come back to our property at any moment so we can have the opportunity to make it brilliant for you!With warm regards,The Brussels Marriott Grand Place

Dear Matthew,Thank you for your recent visit to the Brussels Marriott Grand Place.We are truly sorry to hear that you encountered a technical issue during your stay creating an unpleasant inconvenience.Please note that this shortfall of services does not represent the high standard on quality services that we strive to provide on a daily basis.We warmly invite you to come back to our property at any moment so we can have the opportunity to make it brilliant for you!With warm regards,The Brussels Marriott Grand Place

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It's wonderful to hear that you found tranquility at our hotel, a testament to our effort to ensure a peaceful environment despite our central location. We're also delighted that you appreciated the cleanliness of our accommodations, which is a priority for our team. Furthermore, your recognition of our proximity to Grand Place highlights one of our most celebrated features, allowing guests to easily explore the heart of Brussels.We look forward to the pleasure of welcoming you back. Many thanks again,Tula M., Rooms Operations Manager

Cher Monsieur,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Recevoir vos marques de satisfaction et vous revoir sont nos plus belles récompenses.Au plaisir de vous accueillir à nouveau,Tula M., Rooms Operations Manager

Dear Madam,Thank you for sharing your experience with us.We're thrilled to hear that you found our accommodations spacious, modern, and clean, reflecting our recent renovations. Your compliments on the dinner and cocktails, as well as the room service breakfast, are much appreciated; our culinary team takes great pride in crafting delightful dishes with a local twist. It's also wonderful to know that our staff's friendliness and helpfulness stood out to you, as we strive to provide exceptional service. The comfort of your sleep is paramount, and we're delighted that you found the bed to your liking. Lastly, we couldn't agree more about our prime location, which offers guests the convenience of exploring Brussels with ease.We look forward to welcoming you back on a future visit.Kind regards,Tula M., Rooms Operations Manager

Caro Guilherme, agradecemos o seu comentário.A apreciação dos nossos hóspedes durante a estadia connosco, é muito recompensadora e ficamos gratos com o seu reconhecimento.Teremos muito gosto em recebê-lo novamente. Cumprimentos,Tula M., Rooms Operations Manager

Cher Olivier, Merci pour votre commentaireNous sommes enchantés que votre séjour parmi nous se soit parfaitement déroulé et que vous ayez apprécié la qualité de l'accueil. Nous partageons, d'ailleurs, votre commentaire avec toute notre équipe afin de la féliciter pour son investissement quotidien.Au plaisir de vous accueillir à nouveau,Gabrielle, Marketing Manager

Chère Sevan,Merci d'avoir pris le temps de nous faire part de votre expérience chez nous.Nous sommes désolés que les prestations durant votre séjour n'aient pas été à la hauteur de vos attentes.Votre satisfaction reste notre objectif premier. N'hésitez pas à nous faire part durant votre séjour de vos remarques afin que nous puissions intervenir au plus vite et au mieux.Nous espérons avoir le plaisir de vous accueillir à nouveau pour vous convaincre avec une prestation bien meilleure.Bien cordialement,Gabrielle, Marketing Manager

Dear Guest,Thank you for taking the time to share your feedback.We're truly sorry to hear that your experience did not meet your expectations. It's disheartening to learn that several aspects of your stay were unsatisfactory, from cleanliness to the condition of our hotel and the services provided. We always aim to deliver the highest standard of service and accommodation, and we regret that we fell short in this instance. While we are currently addressing the air conditioning issue mentioned in our hotel information, we want to assure you that our team is dedicated to maintaining a clean, comfortable, and welcoming environment for all our guests. We are also in the process of completing our renovation, including the fitness center, to enhance our facilities and guest experience.We hope that you will choose to revisit us.Best regards,Tula M., Rooms Operations Manager