Dear Hans,Thank you for this positive review of your stay with us.We're thrilled to hear that you appreciated the clean and spacious accommodations, as well as the attention to detail throughout our hotel. It's wonderful to know the design of our public spaces resonated with you, creating a welcoming atmosphere. Your kind words about our breakfast buffet, complete with prosecco, are much appreciated; we strive to provide a delightful start to the day for our guests.We look forward to welcoming you back in the future.Kind regards,Chanel Taylor, Operations Manager

Cher Gabriel,Merci pour cet aimable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir à nouveau,Menno de Richemont, Regional Director Belgium

Chère Arlette,Merci pour cet aimable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir l'occasion de vous accueillir une fois de plus très vite pour une expérience toujours de qualité. Bien cordialement,Menno de Richemont, Regional Director Belgium

Beste Stefan,Bedankt voor uw enthousiaste beoordeling!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Met warme groeten en graag tot een volgende keer,Menno, Cluster Hotel Manager

Dear Breuseker,First of all I would like to thank you for the time you have taken in providing us with feedback and the fantastic scores you have given us !We are looking forward in welcoming you again to our hotel !#PentaYours

Dear Ingrid,First of all I would like to thank you for the time you have taken in providing us with feedback and the fantastic scores you have given us !We are looking forward in welcoming you again to our hotel !#PentaYours

Dear Jurgen,First of all I would like to thank you for the time you have taken in providing us with feedback and the fantastic scores you have given us ! We are looking forward in welcoming you again to our hotel !#PentaYours

Dear guest,First of all I would like to thank you for the time you have taken in providing us with feedback and the fantastic scores you have given us ! We are looking forward in welcoming you again to our hotel !#PentaYours

Dear Peter,First of all I would like to thank you for the time you have taken in providing us with feedback and the fantastic scores you have given us !We are looking forward in welcoming you again to our hotel !#PentaYours

Dear Farah, First of all I would like to thank you for the time you have taken in providing us with feedback and the fantastic scores you have given us ! Feel free to let us know what you missed during your stay in order for us to have been rewarded those 5 out 5 grades ! We are looking forward in welcoming you again to our hotel ! #PentaYours

Beste Martijn, Allereerst hartelijk dank voor de tijd die je hebt genomen om ons feedback te geven en voor de mooie scores die je ons hebt gegeven! Voel je vrij om ons te laten weten wat we hadden kunnen doen om je verwachtingen te overtreffen. Ik kijk ernaar uit u nogmaals te mogen verwelkomen in ons hotel! #PentaYours

Beste Nora, Allereerst wil ik je bedanken voor de tijd die je hebt genomen om ons feedback te geven en de fantastische scores die je ons hebt gegeven! We kijken ernaar uit u weer te ontmoeten in ons hotel! #PentaYours

Geachte Yvette Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in het Pentahotel Brussels City Centre. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Pentahotel Brussels City Centre, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. U kunt erop vertrouwen dat wij de juiste maatregelen zullen treffen om het probleem te verhelpen en te voorkomen dat het zich nogmaals voor zal doen. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Hoogachtend,

Dear Willy, Thank you for your great amazing rate. We hope to see you soon. Penta Yours,

Deaer guest, Thank you for your score. Hope to see you back soon. Penta team

Geachte Heer, Mevrouw, Wij stellen uw opmerkingen over uw verblijf in het Pentahotel Brussels erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Arnaud Dehaye Director of Sales & Marketing

Dear traveler, Thank you so much for having taken the time to write this comment. We are so happy to hear that you did enjoy your stay. However I'm sorry you couldn't sleep because of the bar next door. We are in contact with the authority to resolve this problem. Also you should had get 2 towels instead of 1: I informed my colleagues from the housekeeping department. We truly appreciate your loyalty and we hope to see you back very soon. Best regards, Penta Team

Dear Denzel, Thank you so much for your great review. So glad you did enjoy your pentaXperience. See you soon. Penta team

Dear guest, Thank you for taking the time to tell us about your experience at Pentahotel Brussels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pentahotel Brussels City Centre, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Arnaud Dehaye Director of Sales & Marketing

Dear guest, Thank you for your review. Best regards, Arnaud Dehaye Director of Sales & Marketing

Beste, Bedankt voor je (leuke) review! Wat fijn om te horen dat je een goed verblijf heeft gehad in Pentahotel Brussels. We hopen je snel weer te mogen ontvangen in één van onze Pentahotels! Pentayours, Arnaud Dehaye Director of Sales & Marketing

Dear guest, Thank you so much for your review. We hope to see you back soon at Penta Hotels. Best regards, Arnaud Dehaye Director of Sales & Marketing

Dear Suz&co, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing

Geachte RR, Wij stellen uw opmerkingen over uw verblijf in het Pentahotel Brussels City Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Arnaud Dehaye Director of Sales & Marketing

Dear guest, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing

Dear, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing

Geachte Ted, Wij stellen uw opmerkingen over uw verblijf in het Pentahotel Brussels City Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Arnaud Dehaye Director of Sales & Marketing

Dear Niki,Thank you for such a positive review.It's heartening to know that our comfy beds provided you with a restful night's sleep and that the cleanliness of our facilities met your expectations. We're also delighted that the condition of our hotel and the amenities provided enhanced your experience. Our team strives to deliver exceptional service, and it's rewarding to see these efforts reflected in your feedback.Thank you for choosing Pentahotel Brussels City Centre, and for highlighting the positive aspects of your visit. We take great pride in our hotel and the satisfaction of our guests is our top priority.It would be our pleasure to have you return on another occasion. Very best wishes,Chanel Taylor, Operations Manager

Gentile Gualtiero,Grazie per questa recensione che ci aiuterà a migliorare.È un vero piacere sapere che ha trovato la pulizia delle camere del Pentahotel Brussels City Centre all'altezza delle sue aspettative e che le condizioni generali dell'hotel siano state di suo gradimento.Siamo altresì lieti di leggere che il servizio fornito dal nostro staff è stato efficiente e che le amenità presenti in camera abbiano contribuito positivamente al suo soggiorno. La nostra priorità è offrire un'esperienza memorabile e confortevole ai nostri ospiti, e i suoi commenti ci confermano che siamo sulla giusta strada.Ci auguriamo di avere l'opportunità di ospitarla nuovamente, per offrirle un'esperienza che rifletta pienamente la qualità del nostro servizio. Cordiali saluti.Chanel Taylor, Operations Manager

Шановний Grigory,Ми раді чути, що ви оцінили наш фітнес-центр, який доступний 24 години на добу для комфорту наших гостей.Ваші позитивні відгуки про чистоту номера, стан готелю та якість обслуговування є для нас дуже важливими. Наша команда докладає всіх зусиль, щоб перебування кожного гостя було комфортним і приємним.Ми також раді, що вам сподобались зручності у номері. Ми пишаємося тим, що можемо пропонувати такі атрибути, як дощові душі та великі ліжка, для забезпечення найкращого відпочинку.Сподіваємось, Ви вирішите завітати до нас знову! З повагою,Chanel Taylor, Operations Manager

Dear Max, Thank you for taking the time to review your stay.We regret to hear that the parking situation did not meet your expectations. We understand the importance of convenience and strive to provide clear guidance on parking options, offering a public parking connected to the hotel with direct elevator access for our guests' comfort.Your feedback regarding room cleanliness, hotel condition, service, and room amenities is taken seriously, and while we adhere to stringent cleaning procedures and are proud of our modern and stylish accommodations, we sincerely apologize if we fell short in any way during your experience.Rest assured, we are dedicated to ensuring a comfortable and enjoyable stay for all our guests, and your comments have been noted for review by our team. Our commitment to service and guest satisfaction is unwavering, and we hope to have the opportunity to demonstrate this to you in the future.We are looking forward to welcoming you again. All the best!Chanel Taylor, Operations Manager

Dear Fernando,Thank you for this kind review.We're delighted to hear that you appreciated the convenient location of our hotel, just a stone's throw away from the bustling city centre. Our commitment to cleanliness is unwavering, and it's gratifying to know that our efforts resonate with our guests.The serenity of our hotel is something we are proud of, and it pleases us to hear that this contributed to your peaceful stay. We're also thrilled that our breakfast selection added a touch of delight to your mornings. Our Pentalounge is always ready to welcome you for a nightcap to conclude your day in comfort.At Pentahotel Brussels City Centre, our aim is to provide a modern, cosy, and convenient sanctuary for all our visitors, and it's heartening to see that reflected in your experience.We hope to have the pleasure of welcoming you back. With kind regards,Chanel Taylor, Operations Manager

Dear Boris,Thank you for taking the time to review your stay.We're thrilled to read that our prime location added convenience to your stay, making it easy to explore the city and its attractions. The safety and comfort of our guests is a top priority, so it's wonderful to hear that you felt secure in the area around the hotel.It's also gratifying to know that you enjoyed the breakfast we provide and found our service to be impeccable. We aim to create a memorable experience through our friendly staff and attention to detail. Your comments on room cleanliness truly reflect our commitment to providing a welcoming and well-maintained environment for all of our guests.We appreciate your positive feedback on the room amenities and hotel condition. Our team strives to ensure that every guest has a comfortable and enjoyable stay, and it seems we were able to meet your expectations.We look forward to welcoming you back in the future for another pleasant stay,Chanel Taylor, Operations Manager

Lieber Gökhan, vielen Dank für Ihre Bewertung und das Teilen Ihrer Erfahrungen in unserem Hotel.Es freut uns zu hören, dass Sie unsere Lage und die Ausstattung des Zimmers wertschätzen. Wir bedauern, dass unser Frühstücksangebot nicht Ihren Erwartungen entsprochen hat und auch die wahrgenommene Servicequalität unseres Personals nicht durchgehend überzeugend war. Unser Anspruch ist es, exzellenten Service zu bieten, und wir nehmen Ihr Feedback ernst. Bitte seien Sie versichert, dass die Sauberkeit unseres Hotels und der Komfort unserer Gäste für uns höchste Priorität haben und wir stolz auf unsere moderne Einrichtung und die Annehmlichkeiten in den Zimmern sind.Wir würden uns sehr freuen, Sie auch in der Zukunft wieder bei uns begrüßen zu können.Freundliche Grüße,Chanel Taylor, Operations Manager

Dear Michelle,Thank you for sharing your opinion of your stay with us.It's heartening to hear that our team's friendliness contributed to a pleasant stay for you. We strive to offer cozy rooms that serve as a perfect retreat after a day in the city, and I'm glad you enjoyed yours. Moreover, it's wonderful to know that our breakfast buffet was to your liking, providing a tasty start to your day. Your recommendation is greatly appreciated and serves as a testament to our efforts to deliver a memorable experience.We look forward to seeing you again on your next stay.Best wishes,Chanel Taylor, Operations Manager

Beste Rita,Hartelijk dank voor deze uitstekende score!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Tot weerziens.Chanel Taylor, Operations Manager

Beste Alina,Hartelijk bedankt voor deze mooie review.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.We hopen u in de toekomst opnieuw te mogen verwelkomen.Hartelijke groet,Chanel Taylor, Operations Manager

Gentile Furio,vogliamo ringraziarla per averci dedicato parte del suo tempo scrivendo questa recensione.Siamo lieti che abbia apprezzato la pulizia della camera e la condizione generale dell'hotel, nonché il livello del servizio offerto dal nostro staff. Riguardo alla sua osservazione sul bidet, ci teniamo a precisare che il nostro standard di arredamento bagno non prevede questa installazione, ma ci impegniamo a fornire un'esperienza confortevole attraverso una doccia con soffione a pioggia e prodotti di design. Per quanto riguarda le informazioni sui trasporti, ci scusiamo se non ha trovato le indicazioni sufficientemente dettagliate; la nostra reception è sempre disponibile per assistere i nostri ospiti con informazioni aggiornate sui mezzi pubblici e consigli su come spostarsi agevolmente nella città.Saremo lieti di poterti accogliere ancora presso il Pentahotel Brussels City Centre in futuro, per cui a presto!Chanel Taylor, Operations Manager

Dear Simeon, Thank you for this review of your recent stay.We're delighted to hear that you found our staff friendly and enjoyed the bar at our Pentalounge, a space we take pride in as a hub for both relaxation and socializing. It's also great to know our organizational efforts resonated with you. Regarding the cleanliness of your room, we apologize if it did not meet the high standards we strive for, as evidenced by our daily housekeeping and stringent cleaning procedures. We continuously work to ensure all guest rooms are impeccably maintained for a comfortable stay.We hope you will return to enjoy these improvements first hand.Best wishes,Chanel Taylor, Operations Manager

Dear Séphora,Thank you for taking the time to leave a review of your recent stay.We're delighted to hear that you found our Pentalounge and the selection of drinks to your liking; it is indeed a space designed for relaxation and enjoyment. Our team is proud to offer a unique check-in experience in our Pentalounge, which reflects the modern and hybrid concept of our hotel.We regret to hear about the issues you encountered with the lighting in your room and any inconvenience this caused. We strive to maintain all facilities in perfect order and apologize if we fell short in this instance. Regarding the ambiance of our corridors, we aim to create a cozy atmosphere, and we're sorry if this was not to your preference. We also take your feedback on our service seriously and will reflect on how we can enhance our guest experience.Please rest assured that we continuously work to ensure our guests' satisfaction, and your comments are invaluable in this pursuit.All of the team hope that we may be able to see you again in the future. Kindest regards,Chanel Taylor, Operations Manager