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Beoordelingen van Arcadia Hotel Budapest

4 out of 5
Arcadia Hotel Budapest
Madach Imre tér., 4, Budapest, BUD

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 98 van 494 beoordelingen" "
Gastenscore: 8 - Goed. 212 van 494 beoordelingen" "
Gastenscore: 6 - Redelijk. 108 van 494 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 494 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 494 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

7,8/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De ligging is perfect, zowel om lopend of met het openbaar vervoer. Wel gehorige kamers, nu hadden we de pech met onze overburen die 's nachts om half 4 met zeer veel kabaal en zeer luidruchtig vanaf de lift, de gang naar hun kamer gingen.
5 nachten verbleven in februari 2020
Reactie van Roberta Hollósi - Guest Relations Manager op 28 feb 2020
Dear Traveler, Thank you very much for choosing our hotel as your accommodation and for taking your valuable time to review your stay with us. We were very happy to read that you were satisfied with our central location, so you could easily explore the city from here. At the same time, please accept our sincerest apologies for any inconveniences caused to you during your stay and we look forward to being your host again without any of these you went through last time. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De plek was uniek. Je moet wel steeds naar de andere kant lopen ivm de entre in een van poten. Verder zeer goede bedden en goeie douche. Hier en daar wat beschadigingen en aanslag tand des tijds. Ligt geweldig in de beste buurt van budapest aanrader
2 nachten verbleven in september 2019
Reactie van Roberta Hollósi - Guest Relations Manager op 8 sep 2019
Dear Happy Traveler, Thank you very much for choosing our hotel as your accommodation and for taking the time to review your recent stay with us. It feels amazing that everything was to your satisfaction. We genuinely hope that you were enriched by many beautiful memories during the time you spent here. We would be beyond happy to see you in the future. Kind regards,

6/10 – Redelijk

Marcel, Lelystad

Reisde met een groep, Reisde met partner
Positief: Personeel en service
Een hele goede ligging ten opzichte van het openbaar vervoer en de Hop on & Hop off bussen. Maar wat een uitzoekerij is dat. Elkaar beconcurerende busmaatschappijen maken er een zooitje van. De routekaartjes zijn onduidelijk. Onder de boog van het hotel en de buurt achter het hotel zijn veel terassen en eetgelegenheden. Er zijn dagelijks opvallend veel studenten te vinden. Voor 3 sterren is het hotel redelijk, voor 4 sterren is hij onder de maat. Het ontbijt is voldoende maar het brood kan stukken beter. Je hoeft niet vooraf het ontbijt te reserveren en betaalt naar gebruik bij de eindafrekening. Onze kamer was netjes, compleet (echter slechts 1 stoel) en niet te klein, we waren toch altijd weg. De badkamer was wél te klein. Je moet zijdelings op de wc zitten en de douchecabine is 70x70cm. De liftcapaciteit laat nogal eens te wensen over. De dubbele ramen staan op instorten maar daar wordt aan gewerkt.
4 nachten verbleven in augustus 2019
Reactie van Roberta Hollósi - Guest Relations Manager op 5 sep 2019
Dear Marcel, Thank you very much for choosing our hotel as your accommodation and for taking your valuable time to write a very detailed and candind review of your recent stay in our hotel. Your observations are highly appreciated since our aim is to provied our guests a very delicious breakfast and a friendly environment and a flawless stay to all of our guests. We look forward to being our host again! Kind regards,

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid
the location was very good, the room was not clean. And it is not a 4 star hotel. It is very simpel
4 nachten verbleven in februari 2019
Reactie van Roberta Hollósi - Guest Relations Manager op 29 mrt 2019
Dear Traveler, Thank you very much for choosing our hotel as your accommodation. We are glad that you could benefit from the favorable location of our hotel. On the other hand, we were sorry to read that the hotel was not up to the standard you've come to expect from us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Finally, please accept our sincere apologies and we would be glad if you were decided to stay with us again, without any of these you went through last time. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel op een super locatie. Alles op loopafstand.
4 nachten verbleven in december 2018
Reactie van Guest relations manager op 20 dec 2018
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind regards,

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
prima ligging voor een stedentrip, in het centrum
Boedapest is een prachtige stad, beslist de moeite waard. Het gebruik van de hop on- hop off bus is aan te bevelen, niet altijd even overzichtelijk. Erg vriendelijke en behulpzame mensen, die bijna allemaal wel Engels spreken.
3 nachten verbleven in juni 2018

4/10 – Matig

frts

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Goede ligging, vlak bij centrum
Hotel kamer en personeel zijn prima, Hotel wordt verbouwd werden daardoor s'morgens om 7 uur wakker. Na klacht hielden ze rekening met lawaai tot half 9.Ontbijt zeer slecht in het café naast het hotel. Café ziet er slecht uit, vieze plak plastieken tafelkleetjes en slecht eten.

6/10 – Redelijk

Martina R.

Positief: Personeel en service
leuk moederdochter uitstapje
Het hotel ligt op een toplocatie: dichtbij de winkelstraten, leuke restaurantjes en de opstaphalte voor de bussen en metro.De bevolking is erg vriendelijk. Minpunt hotel:de toilet stond totaal verkeerd ten opzichte van de douchecabine. Daardoor kon je niet normaal op de toilet gaan zitten, maar alleen vanaf de zijkant. Hier is een bouwvakker aan het werk geweest die zijn verstand niet heeft gebruikt: de toilet een kwartslag draaien zou het probleem oplossen.

8/10 – Goed

Amber V.

Uitstekende ligging
- behulpzaam personeel - niet zo uitgebreid ontbijt (geen vers fruitsap, geen groot aanbod fruit,...) - ruime en mooie kamer - tapijt in de kamer is niet hygiënisch - uitstekende ligging: heb geen enkele keer het openbaar vervoer moeten gebruiken!

8/10 – Goed

Nicola, enschede

Positief: Personeel en service, comfort kamer
Goed hotel met een paar kleine puntje.
Het ontbijt was karig en bevond zich in een cafe naast het hotel. Er zat geen variatie in. Soms met bedorven fruit. De hotelkamer was goed, maar we hadden in de badkamer een gat in het plafond.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Centraal gelegen.
Prima verblijf voor een stedentrip. Vriendelijk personeel en lekker centraal gelegen.

6/10 – Redelijk

Bernardus G.

Positief: Netheid, personeel en service en comfort kamer
weekendtrip
prima uitvals hoek voor weekend boedapest, gelegen naast horeca en uitgaans centrum en vlakbij winkelcentrum, het hotel doet wel duurder aan door fotos, als je voor de hoteldeur staat verwacht je niet dat het goed is van binnen lijkt eerder armoedig en het ontbijt is in naast gelegen kroeg, gelukkig wordt daar niet gerookt, maar wel super goed ontbijt, je waant je wel in hongaarse sferen. als je er eenmaal aan gewent bent is het absoluut een aanrader.

2/10 – Ontzettend slecht

José Luis, Alcorcon

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Han cerrado el hotel sin avisar a los huéspedes que teníamos reserva. Llegamos a Budapest y no teníamos hotel, ni Expedia, ni el hotel nos aviso con antelación para buscar una alternativa.
3 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Jay, Sheffield

Reisde met familie
Having checked in on the Monday and being sold a room upgrade to a quiet area of the hotel, I was awoken at 6:30 the following morning by the very loud lift music. Upon then attempting to have a shower, I discovered this was not working. 09:30 and I receive a call from reception stating that the hotel is being evacuated due to “air-con maintenance issues”. Then having waited around reception for several hours, and wasting a day of my holiday, I was told that I would have to spend the rest of my stay in another hotel. The new hotel wasn’t fit for purpose - far away from chosen location, no bath for my young daughter, minuscule room and a very poor child’s bed. I explained to reception that I would prefer another hotel if I had to be moved. They said this wasn’t possible. As a result, I requested a refund so that I could book another hotel of my choosing. They said I’d need to contact Expedia, but I could always book another hotel in the meantime and apply for a refund later (thankfully I didn’t do that!) Having then spoken to Expedia, they said it was up to the hotel to issue the refund. Expedia attempted to contact the hotel several times to no avail, and I have been refused a refund. I had no choice but to stay in the alternative hotel, as otherwise I’d have paid for two lots of accommodation. Very poor advice from the ARCadia staff in suggesting I book another hotel and claim for a refund later. I would still like my refund.
4 nachten verbleven in oktober 2023

8/10 – Goed

Luca

Positief: Personeel en service
4 nachten verbleven in oktober 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 18 okt 2023
Dear Luca,Thank you so much for taking your valuable time to send us a feedback about your recent stay at the ARCadia Hotel. We are happy that our hotel could live up to your expectations and we hope your next stay will be a perfect one!Our team will always wait you with warm hospitality!Yours sincerely,

10/10 – Uitstekend

Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Myself and my partner recently stayed at the Arcadia for a 5 night city break. We chose a room with a supreme queen bed, and were amazed to see that the room was huge, almost like a suite! There was lots of space for our things, and a large bathroom too! Another thing that was great was that there were plenty of electric sockets for charging etc. The hotel is very centrally situated, with pubs and restaurants nearby, and is only a 5 minute walk from St Stephen’s Basilica. The hotel staff were pleasant and helpful. We decided to add on breakfast for 2 days, and it was very nice, mostly continental but with some cooked items too. There was lots of choice. I would recommend staying here, and would stay again if I return to Budapest!
5 nachten verbleven in oktober 2023
Reactie van Roberta Katalin Hollósi - Guest Relations Manager op 17 okt 2023
Dear Jane,Thank you very much for choosing our hotel and for taking your valuable time to review your stay with us and fellow travelers.We were very happy to read that our hotel could live up to your expectations in almost every aspect of your visit. Thank you for highlighting your clean and spacious room and for appreciating the service you have received from our staff members. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts. We appreciate your recommendation, the entire team look forward to seeing you again in the future!Best Wishes,

6/10 – Redelijk

Izolda

2 nachten verbleven in oktober 2023
Reactie van Roberta Katalin Hollósi - Guest Relations Manager op 17 okt 2023
Dear Izolda,Thank you so much for your stay and for taking your time to rate our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope we can offer you an improved experience in the future!Yours sincerely,

10/10 – Uitstekend

Brad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Very nice staff
5 nachten verbleven in oktober 2023
Reactie van Roberta Hollósi - Guest Relatiions Manager op 17 okt 2023
Dear Brad,Thank you very much for your kind feedback regarding your recent stay at the ARCadia Hotel Budapest. It was amazing to read about your satisfaction. We are happy our location was to your liking and that you have received courteous service from our staff. We are always pleased to be your second home when you are in Budapest, we cannot wait to see you again!Best Wishes,

8/10 – Goed

Ernst

Positief: Netheid, personeel en service
3 nachten verbleven in oktober 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 17 okt 2023
Dear Ernst,Thank you for your kind feedback regarding your recent stay at the ARCadia Hotel. We are glad you had a pleasant stay overall and we hope you will visit us soon again!Best Wishes,

6/10 – Redelijk

Ivar

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Greit men ikke mere.
Sengene var knallharde, ikke mulig å justere temperatur i rommet pga sentralvarme, vifte kunne lånes, støy fra 05 om morgenen. Lokasjonen var grei, frokost OK. Hyggelig personell.
3 nachten verbleven in september 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 3 okt 2023
Dear Ivar,Thank you for your kind feedback regarding your recent stay at the ARCadia Hotel Budapest. We were glad to read that you were amazed by our central location and your were fulfilled with the delicious breakfast we serve.Also, thank you for highlighting our kind staff. At the same time, please accept our sincere apologies for any inconveniences caused to you during your stay. Next time, please don't hesitate to contact us with your problems and concerns at the venue, so we can take appropriate action in order to make your stay as pleasant as possible.We hope we can offer you an improved experience in the future. Best Wishes,

4/10 – Matig

Aaron

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Location was unreal. Perfect and within distance of train and trams Beds were too hard and made it difficult sleeping Had one issue with room which the staff were sooo quick to resolve
3 nachten verbleven in september 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 3 okt 2023
Dear Aaron,Thank you for your review and for choosing our hotel. We were happy to hear that you could enjoy the advantages of our central location. On the other hand, we were sorry to hear that you found the bed uncomfortable .We wish you would have addressed this with us as we do offer mattress softeners which could have helped. Hope your stay in Budapest was otherwise enjoyable and hope to see you back one day at the ARCadia Hotel Budapest! Kind regards,

8/10 – Goed

Russell, Christchurch

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central and convenient and severed well by transport.
1 nacht verbleven in september 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 23 sep 2023
Dear Russell,Thank you for your kind feedback and for highlighting our our great location and the close proximity to the public transport service.We hope you will return for another pleasant stay in the future, our team will always wait you with warm hospitality.Best Wishes,

6/10 – Redelijk

Vasileios

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Hollósi Roberta Katalin- Guest Relations Manager op 19 sep 2023
Dear Vasileios, Thank you so much for taking your valuable time to send us a feedback after your most recent stay at the ARCadia Hotel. We are happy that your stay was a pleasant one, although we do regret any inconveniences caused. We hope your next stay will be a perfect one, our team will always wait you with warm hospitality.Best Regards,

10/10 – Uitstekend

Paul

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent hotel, convenient walking distance for sightseeing.
4 nachten verbleven in september 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 11 sep 2023
Dear Paul,Thank you so much for your kind feedback! It was amazing to read about your satisfaction. Your kind comments are highly appreciated. We are always happy to be your second home when you are in Budapest, our team will always greet you with warm hospitality.Yours sincerely,

8/10 – Goed

Mike

Positief: Netheid, comfort kamer
Meget godt til prisen
Meget godt værelse, i forhold til prisen. Rengøringen var umilbart fin. Badeværelset var meget slidt.
6 nachten verbleven in augustus 2023
Reactie van Roberta Katalin Hollósi op 31 aug 2023
Dear Mike,Thank you so much for your kind feedback after your recent stay at the ARCadia Hotel Budapest. We are glad you had a pleasant experience with our hotel, although we do regret any inconveniences caused. Your kind review helps us to identify areas where we need to grow and improve ourserlves. We hope your next stay will be just as you imagined it to be, our team will wait you with warm hospitality.Yours sincerely,

8/10 – Goed

steven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very nice and helpful but not as knowledgeable about somethings
4 nachten verbleven in augustus 2023
Reactie van Roberta Katalin Hollósi - Guest Relations Manager op 24 aug 2023
Dear Steven,It is satisfying for us to hear that you had a pleasant stay at the ARCadia Hotel Budapest. We are very happy to read that you found our staff nice and helpful. This personal attention is really one of the things we try to maintain in our hotel. Please consider we are constantly striving for improvement and we believe that with the help of our esteemed guests we can always become better.We thank you for helping us to improve the ARCadia Hotel experience and we look forward to your next visit!Best Regards,

10/10 – Uitstekend

Dilini

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean and comfortable. Closer to main attractions.
Reactie van Roberta Katalin Hollósi - Guest Relations Manager op 24 aug 2023
Dear Dilini W.,Thank you so much for your stay and for taking your valuable time to share your review with us and fellow travelers. We are happy to hear that our hotel could meet your expectations. Thank you for highlighting your clean room and our location which provides easy access to many sightseeing points. We hope you will return for another pleasant experience in the future, we are always pleased to be your second home when you are in Budapest.Best Regards,

8/10 – Goed

Bernadett

Positief: Netheid, personeel en service en voorzieningen
I really liked the location of the hotel as the transportation is very convenient in this area. The room was always clean, however may need some renovation of the washroom. I did not like while showering how the water suddenly turned burning hot. That was hazardous and has been reported.
4 nachten verbleven in juli 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 7 aug 2023
Dear Bernadett,We thank you for taking the time to share your experience with us.We are really pleased you enjoyed your stay and our location is just what you were looking for. Also, thank you for highlighting your clean room. On the other hand, please accept our sincere apologies for the inconveniences caused to you while staying with us.The issues you have experienced are definitely not up to our standards. The maintenance personnel are now aware of the problems and thank you for bringing all these to our attention, since our aim is to provide our guests a flawless stay and a relaxing holiday.We hope your next stay will be just as you imagined it to be, you are waited with warm hospitality all the time. Yours sincerely,

8/10 – Goed

Jaana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Yövyimme kolme yötä Hotel Arcadiassa. Huone oli tilava ja hyvä. Hotellin sijainti on todella hyvä: metro ja bussipysäkki 100m päässä. Kaupat ja kahvilat ihan lähellä. Aamupala loistava!
3 nachten verbleven in juli 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 7 aug 2023
Dear Jaana,Thank you for posting such positive feedback about your experience at the Arcadia Hotel. We are glad that you had a pleasant stay with us and that our prime location in the heart of Budapest was to your liking. Also, thank you for your kind comments regarding our breakfast and your comfortable room. It is always heart-globing to see visitors who leave us with a pleased opinion, we work for these moments! We are always pleased to be your second home when you are in the area, we cannot wait to see you again!Best Regards,

10/10 – Uitstekend

Liam

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were very happy with our stay here, good quality rooms which were clean and spacious. Would stay here again if we ever return in future
Reactie van Roberta Hollósi - Guest Relations Manager op 26 jul 2023
Dear Liam,Thank you so much for your positive feedback! We were glad to read that our hotel could live up to your satisfaction in every aspect of your visit. It is always good to see guests who leave us with a pleased opinion. Our team will always wait you with warm hospitality, we cannot wait to see you again!Yours sincerely,

8/10 – Goed

Per-Olof

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Budapest hotell
Bra läge inget att klaga på. Valuta för pengarna.
1 nacht verbleven in juli 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 14 jul 2023
Dear Per-Olof,In the name of our team let me thank you for your positive feedback regarding your recent stay at the ARCadia Hotel. It is always heart-globing to see visitors who leave us with a pleased opinion. We hope you will return for another beautiful experience, our team will always wait you with warm hospitality.Best Wishes,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in juni 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 23 jun 2023
Dear Guests,Thank you very much for your stay and for your kind feedback. We are happy you enjoyed your vacation in Budapest and look forward to being your host again!Yours sincerely,

8/10 – Goed

Michal

5 nachten verbleven in mei 2023
Reactie van Roberta Katalin Hollósi - Guest Relations Manager op 14 jun 2023
Dear Michal,Thank you so much for taking your precious time to send us a feedback after your most recent stay at Arcadia Hotel Budapest. We are glad you had a pleasant stay overall and we are always pleased to be your second home when you are in Budapest.Yours sincerely,

10/10 – Uitstekend

Amr

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Super Location.
1 nacht verbleven in mei 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 31 mei 2023
Dear Amr,Thank you for your stay and your positive feedback! It is always heart-globing to see visitors who leave us with a pleased opinion, we work for these moments! Our entire team are looking forward to your next visit!Best Regards,

8/10 – Goed

JUANA

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staffing service good
3 nachten verbleven in mei 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 23 mei 2023
Dear Juana,Thank you for your stay and for your kind feedack! We are glad to hear that we could live up to your expectations and hope to have the posibility to greeting you in our hotel again!Yours sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel is in an excellent location. The reception staff is welcoming and kind. It is highly recommended to change the bath towels every day.
5 nachten verbleven in april 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 3 mei 2023
Dear Guests,Thank you so much for your stay and for sending us such positive feedback. We are glad to read that you enjoyed your stay in our hotel and we could live up to your expectations in every aspect of your visit. Thank you for highlighting our great location and our friendly and professional Front Desk staff. We can’t imagine a greater compliment than recommending our hotelsto other travelers and you are waited with the warmest welcome all the time.Yours sincerely,

8/10 – Goed

Nathan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2023
Reactie van Roberta Hollósi - Guest Relaitons Manager op 26 apr 2023
Dear Nathan,Thank you for your stay and for taking your time to send us a feedback. It is good to know that we could fulfill your expectations in almost every aspect of your visit and we would be beyond happy to see you in the future.Yours sincerely,

8/10 – Goed

Hannele

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ystävällinen henkilökunta, maukas ruoka ja erinomainen palvelu alakerran ravintolassa. 5. krs aamiaishuone: Aamiaisen hinta ei kohdannut tarjottavaa, lisähintana mm paistetut pekonit ja munat jne. Hotellilla hyvä sijainti: lentokenttäbussipysäkki heti kadunvarressa.
3 nachten verbleven in april 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 24 apr 2023
Dear Hannele,Thank you for taking the time to share your views of our hotel. It is great to know that you enjoyed your stay and appreciated our friendly service as well as our convenient location. Furthermore, we are pleased to know that you had a great breakfast experience; however, we do regret that you found us to be expensive. Nevertheless, your critical observations are highly welcome, since our aim is to improve our services with each and every stay. We hope your next stay will be just as you imagined it to be, your are waited with warm hospitality all the time!Yours sincerely,

6/10 – Redelijk

Halim

1 nacht verbleven in april 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 24 apr 2023
Dear Halim,Thank you for your stay and for taking your valuable time to send us your feedback. We hope your next stay will be just as you imagined it to be, our entire team look forward to greeting you again in our hotel!Yours sincerely,

10/10 – Uitstekend

Jacqueline

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Warum MUSS ich hier was schreiben????
3 nachten verbleven in april 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 17 apr 2023
Dear Jacqueline,Thank you for your stay and for taking your valuable time to send us your feedback. We are glad we could live up to your expectations in every aspect of your visit and we look forward to being your host again!Yours sincerely,

10/10 – Uitstekend

Faith

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had the best check in experience with Soli. He was so lovely, recommended places for me to go, gave me a nicer room and overall every time I walked into ARCadia I was greeted with a smile. Genuinely my time in Budapest could not have been better. The staff are there 24/7 and even when I’d booked a hotel room half an hour before getting there, both staff were so attentive and understanding. My room was stunning, the location was amazing. I would most definitely stay here again if I visit Budapest again. 5/5 all around, can’t thank the staff of ARCadia enough.
4 nachten verbleven in maart 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 5 apr 2023
Dear Faith,Thank you very much for taking your time on sharing your experiences with us. It is great to learn that our nice staff and our hotel fulfilled your expectations. Thank you for mentioning your pleasant check in experience with Zoli, he really deserves the recognition. We hope you will return for another wonderful experience, our entire team look forward to seeing you again in the future!Yours sincerely,Roberta Hollósi - Guest Relations Manager

8/10 – Goed

Christie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Hotel was good. Center for most of the tourist spots.
2 nachten verbleven in februari 2023
Reactie van Roberta Katalin Hollósi - Guest Relations Manager op 28 feb 2023
Dear Christie,Thank you for your stay and for sharing such positive review with our team and fellow travelers. It was amazing to read that our hotel could live up to your expectations and your appreciated the close proximity to many tourist spots. We hope you will visit us again in the future!Yours sincerely,

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 13 feb 2023
Dear Matthew,Thank you for being our guests recently and for giving us a perfect rating. It was amazing to hear about your satisfaction. It is always heart-globing to see visitors who leave us with a pleased opinion, we work for these moments! You are waited with the warmest welcome all the time. Best Wishes,

10/10 – Uitstekend

elishwah

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 27 jan 2023
Dear Elishwah,Thank you very much for your wonderful feedback! It is amazing to see that our hotel could live up to your expectations. We hope you will visit us for another pleasant experience in the future!Best Wishes,

4/10 – Matig

Joni Rudimar

2 nachten verbleven in januari 2023
Reactie van Roberta Hollósi - Guest Relations Manager op 10 jan 2023
Dear Joni Rudimar,Thank you very much for taking your valuable time to send us a feedback of your recent stay at the ARCadia Hotel Budapest. We hope your next stay will be just as you imagined it to be, we cannot wait meet you again. Kind Regards,

8/10 – Goed

elishwah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
there is no hot water in all the hotel, only for short periods
5 nachten verbleven in november 2022
Reactie van Roberta Hollósi - Guest Relations Manager op 23 nov 2022
Dear Elishwah,Thank you for choosing our hotel and for giving us a very good rating. We are glad that you had a pleasant stay with us. However, we wish it was completely satisfying. Please accept our apologies for any issues with the hot water. Unfortunately one of the hot electrodes of the boiler broke off, but luckily it's all fixed now. We are committed to provide services to the best of our abilities but issues may happen and we don't always succeed.We would be glad if you were decided to stay with us again, without any of these you went through last time.Best wishes,

2/10 – Ontzettend slecht

Roi

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Room choice
I ordered a single room with double bed . The guys in the reception said this is hotels.com website bug and the single room is only one single bed and not what I ordered. I had to add money to “upgrade” to big bed (the one that I ordered and paid already)
3 nachten verbleven in oktober 2022
Reactie van Roberta Hollósi - Guest Relations Manager op 3 nov 2022
Dear Roi, First and foremost let us kindly thank you for choosing our hotel and for taking your valuable time to review your stay with us and fellow travelers. Please accept our sincere apologies for any inconveniences caused to you and rest assured that our sales & marketing team have already made the necessary changes on hotels.com website in order to avoid similar misunderstandings in the future. We thank you for bringing this to our attention and we genuinely hope that you were enriched by many beautiful memories during the time you spent in Budapest independently of this. We hope we can offer you an improved experience in the future!Kind Regards,

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2022

8/10 – Goed

SOHEILA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2022
Reactie van Roberta Hollósi - Guest Relations Manager op 18 okt 2022
Dear Soheila,Thak you very much for choosing our hotel and giving us a very good rating. We thank you for your support and look forward to being your host again!Kind Regards,

8/10 – Goed

Jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2022