The hotel is brand new, with very spacious, very comfortable rooms. All of the furnishings are brand new, the beds are very comfortable and the bathroom is finished to a very high standard. The wifi works perfectly (free) and the temperature of the room is very comfortable. Our room faced the courtyard, which meant we could leave a window open if we wanted to, for fresh air.
What makes this hotel highly recommended, is however, the staff. They are excellent, professional, attentive and friendly and personable. They go out of their way to assist you and always greet you with a smile. This is not just the reception staff but the staff in the restaurant (breakfast area) are outstanding. Friendly, organised, professional and offer assistance when necessary. The kitchen area can get busy in the mornings and they ensure that guests are always able to get exactly what they need, without any problems.
When we stayed there (May 2015) there was champagne and a chocolate fountain included in the comprehensive and delicious breakfast.
The location is very good. A little bit of a walk to metro stations, and a bit of a long walk into the centre of town (15mins) but Budapest is a fantastic city to discover on foot and to simply explore and enjoy the street scenes.
I highly recommend this hotel and the excellent service they provide.