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Beoordelingen van Marmara Hotel Budapest

4 out of 5
Marmara Hotel Budapest
Nagy Ignac utca 21, Budapest

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 142 van 444 beoordelingen" "
Gastenscore: 8 - Goed. 198 van 444 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 444 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 444 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 444 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

7,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Tina

Positief: Personeel en service, voorzieningen
Dichtbij OV mogelijkheden. Goed ontbijt. De kamer was erg stoffig en vieze vlekken op muren en tapijt. Prima douche en koelkastje, waterkoker, goed instelbare airco. Fohn deed het niet. Prima plek voor het bezoeken van Boedapest en het festival Sziget.
11 nachten verbleven in augustus 2023

8/10 – Goed

Jan

Reisde met partner
Positief: Personeel en service
Prima locatie, vriendelijk personeel, auto met de lift naar de kelder, goed geregeld !
7 nachten verbleven in augustus 2022

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
personeel was top juist de kamer was minder muf van geur en zag er echt gebruikt uit de kamer ontbijt was basic maar goed ligging was goed
3 nachten verbleven in mei 2019

8/10 – Goed

Maarten, Utrecht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vlak bij ons treinstation
In Boedapest al jarenlang Marmara Hotel. Goede service, kamer en ontbijt en strategisch gelegen.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Vlak bij het centerum !
Mooi hotel overal lekker centraal ideaal voor paar dagen Budapest. nadeel bedden liggen hard.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
dichtbij treinstation Nuyugati, lopend te bereiken
prima hotel, goed ontbijt. Ligging praktisch dichtbij station

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Goed hotel !
Ontbijt was prima! Bar was wat simpel en sluit al om 10 uur. Gezellig was het dus niet

6/10 – Redelijk

Treblado, Parkstad Limburg

Positief: Comfort kamer
Negatief: Personeel en service
De ligging is prima, leuke inrichting.
Centraal gelegen hotel, op loopafstand van Donau en het parlement. Wij hadden een ruime kamer (521) met een klein balkon, ruime badkamer en een kluisje. Kamers worden dagelijks schoongemaakt, handdoeken vervangen indien gewenst. Het tapijt was helaas vol vlekken, verder netjes. Het ontbijtbuffet was voldoende, te nuttigen in 2 ontbijtzalen. Ligging hotel t.o.v. openbaar vervoer is goed. Mooi winkelcentrum om de hoek. In Boedapest viel ons op, met een enkele uitzondering, dat de werknemers erg stug doen. Ook in het hotel was onze ervaring een afstandelijke benadering. Al met al prima prijs/kwaliteit.

8/10 – Goed

Cecile, Utrecht, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een prettig hotel. Vriendelijke bediening.
Het is een prettig hotel. Voor ons was het belangrijk dat het treinstation Budapest Nyugaty op loopafstand is.

8/10 – Goed

Kim, Nanaimo

A very convenient property to Budapest Nyugati station- staff are warm and welcoming. Large opening windows for lots of fresh air. Breakfast was included and very good
3 nachten verbleven in april 2024
Reactie van Marmara Hotel Management op 19 apr 2024
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management

8/10 – Goed

Nora

Reisde met een groep, Reisde met familie
Good location for transportaton, shopping, and dinning. Good breakfast served Mattress not good. Some towels torn. Overall is good
5 nachten verbleven in april 2024
Reactie van Marmara Hotel Management op 11 apr 2024
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management

10/10 – Uitstekend

Dani

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy cerca del parlamento y bien comunicado por transporte público
2 nachten verbleven in februari 2024
Reactie van Marmara Hotel Management op 16 feb 2024
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted to read that you enjoyed your visit, and found our location great with the proximity of the Parliement.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 – Uitstekend

Valeriano

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Marmara Hotel Management op 23 jan 2024
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

4/10 – Matig

piotr

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Marmara Hotel Management op 23 jan 2024
Dear our valued Guest,Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to review our hotel.I am sadly reading that you disappointed with your choice and you were not fully satisfied with our services.However we would be thankful if you can share us your detailed experiences next time to be able to improve our services as the feedbacks arriving from our guests are upmost important for us.I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.Sincerely yours,Marmara Hotel Management

6/10 – Redelijk

Gloria

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
The front reception staff were very friendly and accommodating. The hotel is located in an area where you can walk to many tourist sites, cafes, and shopping areas. 10/10. So, the room was not clean, the toilet had a paper seal that it was cleaned. I removed it and the bowl had poop, and urine drippings on the seat and hair. The shower has green something on the tile and glass doors. The towels were about 15 years old, and we're very stained. The sheets were very old and thinning out. The bed cover and decorative pillows were torn and also old. They could not hold the shape. I removed them off the bed. The walls had markings on it, all over. The refrigerator had old crumbs inside and it was dirty. The safe in the room was not secured to the wall or anyplace, you could pick it up and walk away with it. The bolt to the door was missing, a hole in the door. I debated leaving, however we had so much luggage and had already began to unpack. I'm sure if I would have notified the front desk they would have taken care of the issues but I didn't want to be the type of guest that complains. At the same time I could have given them the opportunity to clean the room. The hotel is nice, perfect location. I do recommend staying here, but do check your room before settling in.
3 nachten verbleven in december 2023
Reactie van Marmara Hotel Management op 23 jan 2024
Dear our valued Guest,First of all we would like to thank you for spending the time to share you kind feedback with the travellers and us as well in regards of your recent stay in the Marmara Hotel Budapest.We are delighted that you liked the perfect location and the provided service by our friendly staff met your expectations. We appreciate for your kind comment, the feedbacks arriving from our guests are upmost important for us.Please accept our apology for not being able to provide you the experience which you have expected from us regarding the cleanling and facilities in the room.Let me ensure you that I have already forwarded your constructive comment to our Housekeeping Manager in order to find a solution to improve our services much more.Furthermore, we would like to take this opportunity to encourage you and all the future guests of ours to turn to us for assistance during their stay at anytime whenever their experience does not meet their expectations. I am sure that we could have found a solution to make your stay more comfortable and pleasant with us.Despite of the written facts I am glad to hear that you have found our hotel nice.We would like to thank you for your recommendation and we really looking forward to welcoming you back.Kind regards,Marmara Hotel Management

8/10 – Goed

Andy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Christmas market trip in a central location
Great location for sight seeing. Friendly staff.
3 nachten verbleven in december 2023
Reactie van Marmara Hotel Management op 23 jan 2024
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted to read that you enjoyed your visit, and found our location great.Let us thank you for your kind comments regarding our friendly staff as well. We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

8/10 – Goed

Søren

Reisde met een groep
Positief: Personeel en service, comfort kamer
Hotellet var hyggeligt og rengøringen var god. Morgenmaden var okay, service var i top :)
3 nachten verbleven in december 2023
Reactie van Marmara Hotel Management op 15 dec 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our service excellent. It was our pleasure to know that you liked our breakfast and teh cleanliness met your expectations.Let us thank you for your kind comments regarding our rooms as well. We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 – Uitstekend

Mariem

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Marmara Hotel Management op 23 jan 2024
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 – Uitstekend

Odd Helge

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Marmara Hotel Management op 15 dec 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

8/10 – Goed

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the hotel couldn't do enough for you, each and eveyone was lovely. The room was lovely, but had a damp smell (which you only smell upon entering the room) We also had a leak in the bathroom ceiling which may have explained the smell (as it didn't look new) However, would not stop me staying at the hotel again or even putting a bad review in as other that that, I could not fault the hotel or it's staff. Breakfast was lovely, it was a bout a 20 minute walk from the city centre, but again, this didn't put me off the location, as it was a nice walk and the bus stops were near by too! I can reccommend Matula Bistro accross the road, a lovely little bistro and reasonably priced too! Would strongly reccommend this hotel to others and Budapest in itself.
4 nachten verbleven in december 2023
Reactie van Marmara Hotel Management op 15 dec 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Marmara Hotel Management op 6 dec 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

8/10 – Goed

Nicola Jane

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location for train station. Easy walk to Parliament, Margaret Island and river. Also not too far from main areas of the city. We were there for the Christmas markets, which were interesting and enjoyable. The weekend was very busy. Our room was clean, beds were comfortable, the bathroom was a little dated but the hot shower was great. There was plenty of food for breakfast. Staff were helpful and friendly.
4 nachten verbleven in november 2023
Reactie van Marmara Hotel Management op 6 dec 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management

10/10 – Uitstekend

Jael

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We travelled with an under 1 year baby as a family. Nothing to complian about. Friendly staff and spacious rooms. Thank you for your service.
5 nachten verbleven in november 2023
Reactie van Marmara Hotel Management op 30 nov 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our services good.It was our pleasure to know that you liked our spacious rooms and the provided service by our friendly staff met your expectations.We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 – Uitstekend

ANTONY JOHNSON

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 star
Amazing stay with good room and amazing location with grear connectivity.
3 nachten verbleven in november 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. It was our pleasure to read that you liked our room and the amazing location as well.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Хороший отель
Отель явно подустал, неплохо было бы освежить ремонт. Но местоположение хорошее, центр города, рядом метро и торговые центры.
3 nachten verbleven in november 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.We would like to take this opportunity to inform you and all the future guests of ours that our Housekeeping team has been changed from 01.11.2023 with a new Housekeeping Manager and we do beleive that we can improve the quality of the cleaning service with her professionalism.Furthermore we started a bigger renovation from 01.11.2023 which means that we change the beds in all rooms, change the carpet, paint the walls, renovate the furnitures and the full bathroom.We are really happy that overall you had a pleasant stay with us.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management

6/10 – Redelijk

ENTESAR SALEH

Positief: Personeel en service
2 nachten verbleven in november 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to review our hotel.According to your score I am sadly reading that you are not fully satisfied with our services.However we would be thankful if you can share us your detailed experiences next time to be able to improve our services as the feedbacks arriving from our guests are upmost important for us.I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.Sincerely yours,Marmara Hotel Management

10/10 – Uitstekend

Attila

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

2/10 – Ontzettend slecht

Carmen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel is old and needs a renovation and deep clean. Our room wasn’t cleaned for 2 days and we had to keep going down to reception to ask them to send someone to clean it. The lighting I’m the room was very poor. I will definitely not stay in this hotel again. It should be rated 2 starts maximum.
3 nachten verbleven in november 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,First and foremost let me thank you for having chosen our Marmara Hotel Budapest in our capital. As our aim is to create a pleasant stay to all of our kind guests, we are deeply sorry that we have not succeed in your case.We are grateful for all your precious comments and useful suggestions; let me ensure you that our Management Team will definitely do the necessary steps to avoid this kind of situations in the future as we believe that from our valued guests’ feedback we can benefit the most.Our Housekeeping team has been changed from 01.11.2023 with a new Housekeeping Manager and we do beleive that we can improve the quality of the cleaning service with her professionalism.Furthermore we started a bigger renovation from 01.11.2023 which means that we change the beds in all rooms, change the carpet, paint the walls, renovate the furnitures and the full bathroom.I would like to thank you once again for your stay and we really appreciate for your valuable feedback provided to us.I do hope that despite of your recently experiences we will have the chance to welcome you to our hotel and we can prove our professionalism and show you the improvements following to your comments.Sincerely yours,Marmara Hotel Management

8/10 – Goed

Danny

2 nachten verbleven in november 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 – Uitstekend

Swann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon séjour
Hotel très bien placé. Personnel très gentil et à l'écoute. Buffet petit déjeuner fourni. On a passé un très bon séjour
6 nachten verbleven in oktober 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our location convenient.It was our pleasure to know that you liked our delicious buffet breakfast and the provided service by our helpful staff met your expectations.We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 – Uitstekend

William

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent area clean and very good value
3 nachten verbleven in oktober 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management

10/10 – Uitstekend

Minas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Marmara Hotel Management op 27 okt 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

8/10 – Goed

Roger, San Pedro Sula

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
La propiedad es muy buena, falta que mejorar un poco las condiciones de la ducha del baño y toallas
3 nachten verbleven in oktober 2023
Reactie van Marmara Hotel Management op 27 okt 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good score.We would like to take this opportunity to inform you and all the future guests of ours that we are going to start a bigger renovation from November, and the full renovation of the bathrooms is also included in our plans.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

8/10 – Goed

Andreas

Reisde met familie
Positief: Personeel en service
Städtetrip Budapest
Das Hotel ist zentral gelegen, viele Sehenswürdigkeiten können zu Fuss erreicht werden. Allerdings ist die Ausstattung schon in die Jahre gekommen, hier dürfte gern einmal modernisiert werden. Schon wäre es, würde die Klospülung erneuert werden, sodass man nicht 2-3 x spülen muss. Frühstück ist OK, ist aber sehr einfach gehalten. Für einen Städtetrip von 3-4 Tagen ist das Hotel in Ordnung. 4 Sterne wie angeschrieben, naja
4 nachten verbleven in oktober 2023
Reactie van Marmara Hotel Management op 27 okt 2023
Dear our valued Guest,First of all we would like to thank you for spending the time to share you kind feedback with the travellers and us as well in regards of your recent stay in the Marmara Hotel Budapest.We are delighted that you liked the location of the hotel.Thank you for the constructive comments in regards of the services. We would like to take this opportunity to inform you and all the future guests of ours that we are going to start a bigger renovation from November, hopefully you can enjoy the benefits of our investment from the beginning of the next year.Kind regards,Marmara Hotel Management

10/10 – Uitstekend

Hans

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 – Uitstekend

joan ramon

3 nachten verbleven in september 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 – Uitstekend

Manuela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Preis Leistungsverhältnis stimmt 👍
3 nachten verbleven in september 2023
Reactie van Marmara Hotel Management op 18 okt 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

6/10 – Redelijk

Rikke

Positief: Netheid, personeel en service
Ok hotel men spis din morgenmad et andet sted
Personalet var super søde og hjælpsomme. Sengen var god så man sov godt. Ligger tæt på metro så det er nemt at komme rundt. Og der var masser af skønne steder at spise lige i nærheden. Men wc låget skulle været lukket altid da der ellers lugtede af urin. Tv på værelset var så lille at vi så bedre på vores egen pc. Morgenmaden var uspiselig. Brødet var tørt så det blev til rasp når vi skar det. Udvalget af pålæg og varmt mad var kedeligt og kaffen udrikkelig.
3 nachten verbleven in september 2023
Reactie van Marmara Hotel Management op 18 okt 2023
Dear our valued Guest,Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to share your experiences with us and with the travelers’ community.I am sadly reading that you were not satisfied with the breakfast.Please accept our apology for not being able to provide you the experience which you have expected from us.Let me ensure you that I have already forwarded your constructive comment to our F&B Manager in order to find a solution to improve our services much more.Despite of the written facts I am glad to hear that you have found our location good and you liked the comfortable beds and our friendly and helpful staff as well.I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.Sincerely yours,Marmara Hotel Management

10/10 – Uitstekend

Aaron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The reception was super helpful!
2 nachten verbleven in september 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our reception super helpful.We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

6/10 – Redelijk

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Netheid, personeel en service
Buena ubicación, malos los servicios. No es hotel 4 estrella.
3 nachten verbleven in september 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to review our hotel.I am sadly reading that you disappointed with your choice and you were not fully satisfied with our services.However we would be thankful if you can share us your detailed experiences next time to be able to improve our services as the feedbacks arriving from our guests are upmost important for us.I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.Sincerely yours,Marmara Hotel Management

8/10 – Goed

Allan

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff are excellent. Room size is little under size for a couple, some room features are weird, for example: the chair under the desk can’t be moved out for seating, the water stopper for the sink can’t be use due to too close to the wall, but all these are minors. Overall this hotel is good. Recommend.
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,First of all we would like to thank you for spending the time to share you kind feedback with the travellers and us as well in regards of your recent stay in the Marmara Hotel Budapest.We are delighted that you liked the excellent staff and the overall our hotel and services met your expectations. We appreciate for your kind comment, the feedbacks arriving from our guests are upmost important for us.We would like to thank you for your recommendation and we really looking forward to welcoming you back.Kind regards,Marmara Hotel Management

8/10 – Goed

David

1 nacht verbleven in september 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

2/10 – Ontzettend slecht

Gabriel

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Camere sporche
5 nachten verbleven in september 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,First and foremost let me thank you for having chosen our Marmara Hotel Budapest in our capital. As our aim is to create a pleasant stay to all of our kind guests, we are deeply sorry that we have not succeed in your case.We are grateful for all your precious comments and useful suggestions; let me ensure you that our Management Team will definitely do the necessary steps to avoid this kind of situations in the future as we believe that from our valued guests’ feedback we can benefit the most.Our Housekeeping team has been changed from 01.11.2023 with a new Housekeeping Manager and we do beleive that we can improve the quality of the cleaning service with her professionalism.Furthermore we started a bigger renovation from 01.11.2023 which means that we change the beds in all rooms, change the carpet, paint the walls, renovate the furnitures and the full bathroom.I would like to thank you once again for your stay and we really appreciate for your valuable feedback provided to us.I do hope that despite of your recently experiences we will have the chance to welcome you to our hotel and we can prove our professionalism and show you the improvements following to your comments.Sincerely yours,Marmara Hotel Management

8/10 – Goed

gøril

Positief: Personeel en service
Negatief: Netheid
Rom i 6 etg , egen veranda. Rom slitt og ikke rent , men ble rengjort på nytt etter jeg sa i fra. Seng mindre god. Personale var veldig service vennlige og gjorde absolutt sitt beste. Fint opphold , tross standard.
4 nachten verbleven in september 2023
Reactie van Marmara Hotel Management op 23 nov 2023
Dear our valued Guest,Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to share your experiences with us and with the travelers’ community.I am sadly reading that you were disappointed with your choice and you were not satisfied with the cleanliness.Please accept our apology for not being able to provide you the experience which you have expected from us.Let me ensure you that I have already forwarded your constructive comment to our Housekeeping Manager in order to find a solution to improve our services much more.Furthermore, we would like to take this opportunity to inform you and all the future guests of ours that our Housekeeping team has been changed from 01.11.2023 with a new Housekeeping Manager and we do beleive that we can improve the quality of the cleaning service with her professionalism.Despite of the written facts I am glad to hear that you have found our colleagues friendly and overall you had a pleasant stay with us.I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.Sincerely yours,Marmara Hotel Management

10/10 – Uitstekend

rogelia

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2023 trip
2 nachten verbleven in september 2023

10/10 – Uitstekend

Reba

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice break in Budapest. The hotel was nice staff were friendly. Good selection of Breakfast. The rooms were cleaned every day. The area was close to all amenities and attractions
3 nachten verbleven in september 2023

10/10 – Uitstekend

Vittore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Un bell'Hotel per godersi Budapest
Ottima struttura in una buona posizione e con possibilità di lasciare la macchina nel parcheggio a pagamento interno. Personale molto professionale e gentile. Colazione a buffet di buon livello. Camera bella e spaziosa con bagno sontuoso e doccia con parete e porta vetrata. Materasso ottimo e scelta di vari cuscini da utilizzare. Ho avuto un problema (improvviso cattivo odore nel bagno) e mi è stato risolto in maniera sollecita e preofessionale. Un posto dove tornare con piacere.
3 nachten verbleven in september 2023

8/10 – Goed

Erika

Positief: Personeel en service
The staff is wonderful, always cheerful, and always helpful
3 nachten verbleven in september 2023

6/10 – Redelijk

Jukka

Positief: Personeel en service
4 tähteäkö
Neljä tähteä oli mielestäni liioiteltua. Hotellista tuli mieleeni 80-90 luvun Cumulukset, jotka olivat parhaat päivänsä nähneet. Hinta ja sijainti olivat kuitenkin kohdillaan.
4 nachten verbleven in augustus 2023

8/10 – Goed

Yared

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experience. Staff very friendly and helpful and attentive. Would recommend to others
2 nachten verbleven in september 2023