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Beoordelingen van M Concept Hotel

4 out of 5
M Concept Hotel
Moreno 606, Buenos Aires, Capital Federal

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 15 van 30 beoordelingen" "
Gastenscore: 8 - Goed. 9 van 30 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 30 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 30 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 30 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

9,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Frederic, Montauk

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid
Rooms are very rundown. Paint was peeling off the wall
1 nacht verbleven in april 2024
Reactie van M Concept Hotel op 29 apr 2024
Dear Frederic, We are sorry that your experience at our hotel did not meet your expectations. We are committed to providing exceptional stays, which is why we may contact hotel management to verify and correct what you tell us. We thank you for taking your valuable time to send us these comments so we can improve.

10/10 – Uitstekend

Manuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De inicio a fin en mi estancia, la calidad del servicio fue excelente. El desayuno es básico pero cumple satisfactoriamente.
Reactie van M Concept Hotel op 22 mrt 2024
Estimado Manuel, Nos alegra que haya disfrutado su estancia. Agradecemos sus comentarios, los cuales serán elevados a gerencia para seguir mejorando y esperamos recibirlo nuevamente!.

8/10 – Goed

Marcio

Positief: Netheid, staat van de accommodatie en faciliteiten
Hotel MC
O hotel é muito bem localizado e moderno. Tem parcerias com empresas de turismo e casas de tango. Atendimento de alguns funcionários da recepção ótimo de outros nem tanto. Café da manhã bom, nada de especial. Deveria ter um restaurante como muitos hotéis possuem. Gerente Fernanda e o funcionário da manutenção foram prestativos. Daria nota 7,5 para o hotel.
4 nachten verbleven in januari 2024
Reactie van M Concept Hotel op 29 jan 2024
Prezada Marcio, Estamos felizes que você tenha gostado de sua estadia. Agradecemos as suas palavras positivas e o tempo dispensado na expressão dos aspectos a melhorar, os quais serão comunicados à direcção do hotel com esse objectivo. Esperamos recebê-lo novamente!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bom, mas com coisas a melhorar
O hotel está bem novo, o atendimento é ótimo. A cama não estava muito boa e o chuveiro estava bem ruim, quase não saia água quente.
4 nachten verbleven in januari 2024
Reactie van M Concept Hotel op 25 jan 2024
Prezado, Ficamos felizes que tenha gostado da sua estadia. Agradecemos seus comentários, que serão encaminhados à administração do hotel para continuarmos melhorando, e esperamos recebê-lo novamente.

10/10 – Uitstekend

Loancir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van M Concept Hotel op 22 jan 2024
Estimado Loancir, Nos alegra que haya disfrutado su estancia. Agradecemos sus comentarios y esperamos recibirlo nuevamente.

10/10 – Uitstekend

marie

J’y reviendrai !
Hôtel bien situé personnel très sympathique !
1 nacht verbleven in januari 2024
Reactie van M Concept Hotel op 22 jan 2024
Dear Marie, We are glad you enjoyed your stay. We appreciate your comments and hope to welcome you again.

10/10 – Uitstekend

jorge

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
muy bien localizado,trato ,servicio, desayuno ,amabilidad
5 nachten verbleven in januari 2024
Reactie van M Concept Hotel op 22 jan 2024
Estimado Jorge, Nos alegra que haya disfrutado su estancia. Agradecemos sus comentarios y esperamos recibirlo nuevamente.

6/10 – Redelijk

Carla Virgínia

Positief: Netheid, personeel en service
O hotel tem uma localização incrível, perto de tudo, principalmente Porto Madero. Uma cama gigante mas algumas coisas ficaram a desejar. A porta estava quase quebrando, o sistema de economia de energia não funcionava e não tivemos TV dia nenhum porque não pegava canal algum.
3 nachten verbleven in januari 2024
Reactie van M Concept Hotel op 22 jan 2024
Prezada Carla, Ficamos felizes que tenha gostado da sua estadia. Agradecemos seus comentários, que serão encaminhados à administração do hotel para continuarmos melhorando, e esperamos recebê-lo novamente.

2/10 – Ontzettend slecht

Jelena

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is such bait and switch and I feel completely ripped off. What it’s advertised here is a four star “upscale” hotel. So think Hilton and Westin. Don’t be fooled by the pictures on expedia. As soon as you get into the elevator and up to your rooms, you entered what resembles a one star hotel. Think of a hostel just with private rooms. The place is grimy and very dirty. Our beds weren’t even changed on our check in. And since we checked in late at night I went down to reception to inform them that my pillowcase is dirty and there is hair on it. They told me there was nothing they can do until tomorrow morning. It took 15 mins for me to explain that I am not putting my head on a dirty pillow. The receptionist then took me to a linen closet where there was no pillowcases at all.I asked him to just give me a clean sheet and I wrapped my pillow with it. Towels were yellow and threadbare. We rented 2 rooms for 5 days and my kids bedrooms had blood stains on their linens. Toilets were leaking along the ring which caused terrible smell. There was police hanging out in a lobby almost every night. And the door in front of the hotel was always locked and people needed to be buzzed in and out. Didn’t seem like safe place at all. We wanted to leave the first night but almost all hotels in BA were booked. And hotel didn’t want to refund us the money so we got stuck with them. The receptionist Francisco was rude and condescending. AVOID AT ALL COST!
5 nachten verbleven in december 2023
Reactie van M Concept Hotel op 22 jan 2024
Dear Jelena,First of all, we would like to express our apologies for the inconvenience you have experienced and thank you for sending us your comments. Our goal is to provide an exceptional experience to all our guests, and we regret that we did not meet your expectations in some aspects. We value your feedback and we assure you that we will take it into account to improve our services and offer a better experience in the future. We hope to have the opportunity to welcome you back to our hotel and demonstrate the changes and improvements that we will implement in this regard.Again our sincere apologies and thank you very much.

8/10 – Goed

Jonás Segura

Reisde met partner
Positief: Personeel en service, voorzieningen
1 nacht verbleven in december 2023
Reactie van M Concept Hotel op 5 jan 2024
Estimado Jonás, Nos alegra que haya disfrutado de su estadía. Agradecemos sus comentarios y esperamos recibirlo nuevamente.

8/10 – Goed

Ricardo

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Boa localização
Bem localizado, confortável com exceção do banheiro muito pequeno e as toalhas velhas e asperas
5 nachten verbleven in december 2023
Reactie van M Concept Hotel op 1 feb 2024
Prezado Ricardo, Ficamos felizes que tenha gostado da sua estadia. Agradecemos seus comentários e esperamos recebê-lo novamente.

2/10 – Ontzettend slecht

Gray

Negatief: Personeel en service
Abusive staff
Absolutely horrible staff at the M hotel in Buenos Aires.
2 nachten verbleven in december 2023
Reactie van M Concept Hotel op 26 dec 2023
Dear Gray,We are sorry that your experience at our hotel did not meet your expectations. Your opinion is valuable to us and we would like to better understand the aspects to improve. We are committed to providing exceptional stays, so we appreciate any additional details you can provide.We appreciate the valuable time taken to send us your comment.

10/10 – Uitstekend

Sergio, Montevideo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
-
3 nachten verbleven in december 2023
Reactie van M Concept Hotel op 7 dec 2023
Estimado Sergio, Nos alegra que haya disfrutado de su estadía. Agradecemos sus comentarios y esperamos recibirlo nuevamente.

10/10 – Uitstekend

eduardo

1 nacht verbleven in december 2023
Reactie van M Concept Hotel op 7 dec 2023
Estimado Eduardo, Nos alegra que haya disfrutado de su estadía. Agradecemos sus comentarios y esperamos recibirlo nuevamente.

10/10 – Uitstekend

TAYANE

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
O hotel é muito bem localizado, fácil acesso para muitos pontos turísticos, mercados, farmácia e nos sentimos muito seguros nos arredores. As acomodações são boas, a pia do banheiro é muito baixa e o chuveiro não saía muita água, mas nada que desabonasse a nossa estadia lá. A internet também funcionou muito bem durante esses dias e recomendo muito a estadia. Se eu for novamente, certamente ficarei no mesmo lugar.
4 nachten verbleven in november 2023
Reactie van M Concept Hotel op 6 dec 2023
Prezada Tayane, Ficamos felizes que tenha gostado da sua estadia. Agradecemos seus comentários e esperamos recebê-lo novamente!

8/10 – Goed

Anthony

2 nachten verbleven in november 2023
Reactie van M Concept Hotel op 20 dec 2023
Estimado Anthony, Nos alegra que haya disfrutado de su estadía. Agradecemos sus comentarios y esperamos recibirlo nuevamente.

8/10 – Goed

Daniel, Bensalem

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice clean place with friendly and helpful staff. Nice location for walking etc.
3 nachten verbleven in november 2023
Reactie van Mconcept op 28 nov 2023
Thank you Daniel for your positive review of M Concept Hotel. We're glad to hear that you found the place clean and the staff friendly and helpful. It's great that the location worked well for your activities, such as walking. We appreciate your feedback and hope to welcome you back in the future.

4/10 – Matig

Gustavo

Negatief: Netheid, staat van de accommodatie en faciliteiten
Hotel rasoavel
Esperava muito mais pelo preco que foi cobrado.
3 nachten verbleven in november 2023
Reactie van M Concept Hotel op 13 nov 2023
Prezado Gustavo, Lamentamos que sua experiência em nosso hotel não tenha atendido às suas expectativas. Estamos empenhados em proporcionar estadias excepcionais, pelo que poderemos contactar a gestão do hotel para verificar e corrigir quaisquer deficiências. Agradecemos por dedicar seu valioso tempo para nos enviar esses comentários para que possamos melhorar.

10/10 – Uitstekend

Norman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van M Concept Hotel op 13 nov 2023
Dear Norman, We are glad that you enjoyed your stay. We appreciate your comments and hope to welcome you again.

10/10 – Uitstekend

Esra, Hollywood

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Elegant, clean, has an indoor and outdoor pool, staff is extremely professional and helpful. Convenient location. Highly recommended.
1 nacht verbleven in oktober 2023
Reactie van M Concept Hotel op 6 nov 2023
Dear Esra, We are glad that you enjoyed your stay. We appreciate your comments and hope to welcome you again.