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Beoordelingen van Hyatt Place Buffalo/Amherst

3 out of 5
Hyatt Place Buffalo/Amherst
5020 Main Street, Buffalo, NY

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 705 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 198 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 56 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 1002 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

TIM

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here for 4 days for a college graduation.. rooms were comfortable and nicely decorated. The staff was friendly and helpful. I’d stay here again..
2 nachten verbleven in mei 2024
Reactie van Nico Zambito op 23 mei 2024
Thank you for your review. We are glad you enjoyed your stay. We hope to serve you again in the near future.

6/10 – Redelijk

Marcie

Zakenreiziger
Positief: Netheid, personeel en service
When we got there the property was nice and clean. But they were very short-staffed. We had no soap or conditioner in our shower. The mini fridge was broken and the door to the fridge fell off. Otherwise, the stay was fine. At breakfast, other guests could blatantly be seen picking food out of the containers with their fingers instead of using the ladles.
1 nacht verbleven in mei 2024
Reactie van Nico Zambito op 22 mei 2024
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10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Nico Zambito op 22 mei 2024
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10/10 – Uitstekend

Martin

Zakenreiziger, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding. Thank you Jessica
2 nachten verbleven in mei 2024
Reactie van Nico Zambito op 20 mei 2024
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10/10 – Uitstekend

Remiko

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and very nice breakfast options.
2 nachten verbleven in mei 2024
Reactie van Nico Zambito op 17 mei 2024
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10/10 – Uitstekend

Sukrithi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Nico Zambito op 17 mei 2024
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8/10 – Goed

Cristina

Reisde met familie
Positief: Netheid, voorzieningen
The property was well kept. The pool was clean and the towels were well stocked. The hotel was well situated in a beautiful area.
1 nacht verbleven in mei 2024
Reactie van Nico Zambito op 16 mei 2024
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10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and comfortable room.
1 nacht verbleven in mei 2024
Reactie van Nico Zambito op 12 mei 2024
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6/10 – Redelijk

Thurman

Reisde met partner
Everything was fine
1 nacht verbleven in mei 2024
Reactie van Nico Zambito op 10 mei 2024
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6/10 – Redelijk

Hannah

Negatief: Voorzieningen
I booked this hotel as a birthday getaway for my mom, thinking it would be an upscale hotel experience because the reviews were good but I was honestly disappointed and won’t be back for a stay. The pros: the two girls who checked us in were lovely, very friendly and accommodating. The location was good, the area is safe. The room was quiet. The cons: the hallways were really humid and smelt musty. When we got to our floor there was a vacuum sprawl out and left in the hallway with laundry. The first room we had also smelt very musty like a cottage or a basement (but we were on the top floor). We had to switch rooms because the smell bothered us so much. We got a second room on the other end of the same floor and it was still musty, but we turned the AC on high and bought some room spray when we were shopping so that we wouldn’t have to move again. The king bed seemed to be a queen size.. The breakfast in the morning had good options, but could have been better. They served breakfast on paper plates which I have never seen in my life at a hotel especially a Hyatt? By 8:30 all of the fruit was gone and they didn’t offer any more so we didn’t get any.. There was also a lady putting out the hot food who was super grouchy and rude, yelling at the guests for not putting lids back on and was slamming things around. Really turned us off of a nice breakfast experience. Blonde girl at the front desk in the morning was also grouchy. Disappointed and wont be back..
1 nacht verbleven in mei 2024
Reactie van Nico Zambito op 10 mei 2024
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10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Nico Zambito op 10 mei 2024
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10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Nico Zambito op 10 mei 2024
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10/10 – Uitstekend

Sona

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Staff that checked us in was super sweet!
1 nacht verbleven in mei 2024
Reactie van Nico Zambito op 4 mei 2024
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4/10 – Matig

Maureen

Reisde met partner
Positief: Netheid, personeel en service
Mattress and pillows were so lumpy and uncomfortable. No fan in bathroom. Shower had no water pressure. It was hard to get wet! Unfortunately it was the worst hotel experience we have had in a very long time.
1 nacht verbleven in mei 2024
Reactie van Nico Zambito op 2 mei 2024
Thank you for your response. I apologize that your stay was less than satisfactory. Your feedback is sincerely appreciated and will help us improve your future visits. We hope to serve you again in the near future.

10/10 – Uitstekend

Rob

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean hotel room and common areas. Friendly and accommodating staff!
1 nacht verbleven in april 2024
Reactie van Nico Zambito op 2 mei 2024
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10/10 – Uitstekend

Francisco, Norwalk

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great family hotel big rooms
2 nachten verbleven in april 2024
Reactie van Nico Zambito op 2 mei 2024
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10/10 – Uitstekend

Kimberly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is off the highway, easy in and out. In a nice area and very clean.
2 nachten verbleven in april 2024
Reactie van Nico Zambito op 2 mei 2024
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10/10 – Uitstekend

Kerry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean facility, nice & spacious rooms, friendly desk staff
1 nacht verbleven in april 2024
Reactie van Nico Zambito op 2 mei 2024
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10/10 – Uitstekend

Oscar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was centrally located to everything.
2 nachten verbleven in april 2024
Reactie van Nico Zambito op 2 mei 2024
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10/10 – Uitstekend

Jenelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfy beds. Clean room and nice breakfast included.
1 nacht verbleven in april 2024
Reactie van Nico Zambito op 2 mei 2024
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8/10 – Goed

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Nico Zambito op 2 mei 2024
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10/10 – Uitstekend

Kelsey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Nico Zambito op 27 apr 2024
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10/10 – Uitstekend

Gia

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Nico Zambito op 23 apr 2024
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8/10 – Goed

Hamdzita

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Nico Zambito op 20 apr 2024
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8/10 – Goed

CALVIN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Nico Zambito op 17 apr 2024
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10/10 – Uitstekend

Melissa

1 nacht verbleven in april 2024
Reactie van Nico Zambito op 10 mei 2024
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10/10 – Uitstekend

Monique

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very helpful very clean very nice will definitely come back
1 nacht verbleven in april 2024
Reactie van Jessica Herbert op 16 apr 2024
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6/10 – Redelijk

Alexis

1 nacht verbleven in februari 2024
Reactie van Jessica Herbert op 16 apr 2024
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10/10 – Uitstekend

P

1 nacht verbleven in april 2024
Reactie van Nico Zambito op 4 mei 2024
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10/10 – Uitstekend

Yahilen

3 nachten verbleven in april 2024
Reactie van Nico Zambito op 4 mei 2024
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8/10 – Goed

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location off Highway. 24/7 desk staff. Well lit outside for parking. Room was clean. Nice large window.
1 nacht verbleven in april 2024
Reactie van Jessica Herbert op 16 apr 2024
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10/10 – Uitstekend

Taranjeet

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love it
1 nacht verbleven in april 2024
Reactie van Jessica Herbert op 13 apr 2024
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10/10 – Uitstekend

Bill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe, enjoyable
2 nachten verbleven in april 2024
Reactie van Jessica Herbert op 12 apr 2024
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6/10 – Redelijk

Premini, Webster

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jessica Herbert op 12 apr 2024
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10/10 – Uitstekend

digdem

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was very good
4 nachten verbleven in maart 2024
Reactie van Jessica Herbert op 4 apr 2024
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10/10 – Uitstekend

Rebecca

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jessica Herbert op 4 apr 2024
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8/10 – Goed

Scott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice Hotel
2 nachten verbleven in maart 2024
Reactie van Nico Zambito op 8 apr 2024
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8/10 – Goed

Seo Hee, Toronto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and good service.
2 nachten verbleven in maart 2024
Reactie van Jessica Herbert op 1 apr 2024
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10/10 – Uitstekend

Mike

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We’ve stayed at this property many times. Always great service and clean room.
1 nacht verbleven in maart 2024
Reactie van Jessica Herbert op 1 apr 2024
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10/10 – Uitstekend

Carter's Plumbing Services

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are awesome and accomodating! Rooms are clean, parking is easy and accessible. Great place
1 nacht verbleven in maart 2024
Reactie van Jessica Herbert op 31 mrt 2024
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10/10 – Uitstekend

Karma

1 nacht verbleven in maart 2024
Reactie van Nico Zambito op 20 apr 2024
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10/10 – Uitstekend

Bernadette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff. Check in was so easy. Very accommodating staff!
1 nacht verbleven in maart 2024
Reactie van Jessica Herbert op 30 mrt 2024
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10/10 – Uitstekend

Neal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Helpful staff. Right off expressway, easy to find. Clean rooms. Kids liked the pool.
4 nachten verbleven in maart 2024
Reactie van Jessica Herbert op 29 mrt 2024
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10/10 – Uitstekend

Marshall

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
excellent hotel , very clean, stunning view of the pond at the back.
1 nacht verbleven in maart 2024
Reactie van Jessica Herbert op 29 mrt 2024
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10/10 – Uitstekend

Elena, new hartford

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay as always. Clean, wonderful staff, close to UB North campus.
1 nacht verbleven in februari 2024
Reactie van Jessica Herbert op 29 mrt 2024
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10/10 – Uitstekend

Monisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Jessica Herbert op 27 mrt 2024
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10/10 – Uitstekend

Alona

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean property. Beautiful river view from the suite.
1 nacht verbleven in maart 2024
Reactie van Jessica Herbert op 23 mrt 2024
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10/10 – Uitstekend

Suyash

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jessica Herbert op 22 mrt 2024
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2/10 – Ontzettend slecht

Wayne

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1st time ever in 30yrs of travelling where hotel did not have reservation. I showed that it was paid to expedia...she said conf# didnt work in her system. Found out hotel was overbooked and bumped us We were there right at 3pm for check in. We booked because we wanted a pool and hottub and gym and a bathtub in the room. The moved us to the Reickhart house...adjoining property. Although slightly nicer room...not better then our.own home. No bathtub no pool etc no free breakfast. This was worst hotel experience ever and we have been on 5 continents.
1 nacht verbleven in maart 2024
Reactie van Nico Zambito op 19 mrt 2024
Thank you for providing a review of your recent stay with us. I apologize that your stay was less than satisfying. Your feedback will assist us in improving our guest's experience. We hope to serve you again in the near future.

10/10 – Uitstekend

YUEJIA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van Nico Zambito op 19 mrt 2024
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