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Beoordelingen van Wyndham Garden Buffalo Downtown

3 out of 5
Wyndham Garden Buffalo Downtown
125 High St, Buffalo, NY

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 633 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 244 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 60 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1006 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Madonna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a very nice hotel very clean very friendly
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Debbi

Reisde met partner
Room was great. Smelled great. Large fridge in the room. Valet parking was great. Staff was extremely friendly and helpful. Free breakfast wasn’t to our liking but everything else was amazing.
1 nacht verbleven in mei 2024

8/10 – Goed

Katrina

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was nice and helpful.
2 nachten verbleven in mei 2024
Reactie van Jean op 4 mei 2024
Katrina, Thank you for the kind words regarding the staff. We appreciate your business.

6/10 – Redelijk

Sarit

1 nacht verbleven in februari 2024
Reactie van Jean op 30 apr 2024
Sarit, Thank you for you business. I am very sorry you were less than satisfied with your stay.

10/10 – Uitstekend

Cathy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jean op 24 apr 2024
Cathy, Thank you so much for the great score. I am very happy you enjoyed your stay.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet & clean hotel, friendly staff, valet parking with our booking, free breakfast with some hot selections, close to downtown activities, and they provide free shuttle for drop off and pick up which was excellent! The room was great,fairly updated. Has microwave, mini fridge, coffee maker. Also the bathroom provide on the wall soap, shampoo, conditioner, body wash, & body lotion. I would recommend this hotel its was great !
1 nacht verbleven in april 2024
Reactie van Wyndham Manager op 16 apr 2024
Thank you David for the wonderful and positive feedback. Your business is greatly appreciated, thank you for staying with us!

4/10 – Matig

Andrea

1 nacht verbleven in april 2024
Reactie van Wyndham Manager op 16 apr 2024
Thank you Andrea for staying with us.

10/10 – Uitstekend

Stefanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They made it easy with on line check in, valet parking and easy convenient check out. Would stay there again.
1 nacht verbleven in april 2024
Reactie van Jean op 15 apr 2024
Stefanie,Thank you so much for the great score. I am very happy you enjoyed your stay. We appreciate the kind words. Look forward to seeing you again.

10/10 – Uitstekend

Kristen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is in the middle of a mostly medical facility area. Not a lot of walkable things nearby, but did not matter to us as it was one of the more reasonably priced hotels and had good reviews. I will say that the shining star of this hotel is the staff. Every single person we dealt with, from the valets to the front desk, to breakfast staff to housekeeping was very pleasant and helpful! Would recommend this hotel based on the staff alone!
2 nachten verbleven in april 2024
Reactie van Jean op 15 apr 2024
Kristen,Thank you so much for the great score. We appreciate the kind words regarding the staff!I am very happy you enjoyed your stay.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My som left a stuffed animal and housekeeping staff went above and beyond to find it for us.
1 nacht verbleven in april 2024
Reactie van Jean op 15 apr 2024
William,I am very happy to hear that your sons stuffed animal was located and returned safely. Thank you for your business.

8/10 – Goed

Amberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jean op 15 apr 2024
Amberly, Thank you for responding to this survey. We appreciate your business.

10/10 – Uitstekend

Steven D

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was close to the medical centers and a short walk to great eateries.
5 nachten verbleven in april 2024
Reactie van Jean op 15 apr 2024
Steven D,Thank you so much for the great score and feedback. We are very happy you enjoyed your stay.

8/10 – Goed

Jatesha P

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
The corner of my room had peeling walls and the shower had no soap. Someone put water in the bottle instead of replacing the body wash.
1 nacht verbleven in april 2024
Reactie van Jean op 12 apr 2024
Jatesha, Thank you for the feedback. The amenities in our guest bathrooms cannot be tampered with. We can only replace the items with a new bottle. I will forward your comments to the housekeeping manager for review. Thank you for your business.

8/10 – Goed

Jenna

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Close proximity to hospital. Good service at front desk.
1 nacht verbleven in april 2024
Reactie van Jean op 12 apr 2024
Jenna, Thank you for the great comments! I am happy you enjoyed our services!

8/10 – Goed

Gwen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was great, the surrounding area not so much; very isolated, nothing to do and if you're a walker, you might walk into some residential area that looks rough (and nobody around).
3 nachten verbleven in april 2024
Reactie van Jean op 12 apr 2024
Gwen, Thank you for the feedback. The hotel is located a short distance to Allentown. Great window shopping and very populated. We do having walking maps of the area also. I am sorry you were not informed of this from the hotel during your stay. We appreciate your business.

10/10 – Uitstekend

Paula

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The grab & go breakfast was appreciated & better than i expected. My room was clean. The staff was super helpful!
2 nachten verbleven in april 2024
Reactie van Jean op 12 apr 2024
Paula, Thank you so much for the great feedback. I am very happy you enjoyed your stay!

4/10 – Matig

Carola

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel is pretty basic for what I needed, one night stay was sufficient but if I would’ve to prolong my stay I don’t think it would’ve been good. I am highly allergic to dust and mold and the room clearly had mold accumulated in the corner ceiling by the window. There was a bit of a mess at check-in but thankfully resolved quickly and without having too much of a back and forth.
1 nacht verbleven in april 2024
Reactie van Jean op 10 apr 2024
Carola, Thank you for taking the time to share your experience with us. I am sorry you had difficulties with both your room and check in. I have forwarded your comments to both our housekeeping and maintenance director to follow up on the issues you had with your guest room. The manager on duty would have been more than happy to assist you with moving your room. I appreciate you communicating this to us.

10/10 – Uitstekend

Aprecia

1 nacht verbleven in april 2024
Reactie van Jean op 30 apr 2024
Aprecia,Thank you so much for the high score! I am very happy you enjoyed your stay.

10/10 – Uitstekend

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was smack dab in the middle of the hospital district. If you are looking for a place that you can park and walk this isn't the place for you. We had no problem driving so it worked great for us. There is a shuttle for any place within a mile so we were able to take the shuttle to fountain plaza and get the train to the Keybank center for a concert. It was very convenient.
2 nachten verbleven in april 2024
Reactie van Jean op 8 apr 2024
Rebecca, Thank you for the feedback. I am very happy you enjoyed our services.We look forward to seeing you again!

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in april 2024
Reactie van Jean op 8 apr 2024
Robert,Thank you for the the kind words. I am very happy you enjoyed our services.

10/10 – Uitstekend

Kathleen

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location was convenient and perfect for or adventure to Niagara Falls. The staff was so kind and helpful. The complimentary breakfast was great!
2 nachten verbleven in maart 2024
Reactie van Jean op 8 apr 2024
Kathleen,Thank you for the the kind words. I am very happy you enjoyed our services.

10/10 – Uitstekend

Riley

1 nacht verbleven in april 2024
Reactie van Jean op 30 apr 2024
Riley,Thank you so much for the high score! I am very happy you enjoyed your stay.

10/10 – Uitstekend

Stefanie

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Jean op 8 apr 2024
Stefanie,Thank you for the great score. I am happy you enjoyed your stay.

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Jean op 30 apr 2024
Kelly, Thank you so much for the high score! I am very happy you enjoyed your stay.

10/10 – Uitstekend

sonya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and outgoing. Hotel is a little older but well maintained. I would definitely stay there again.
1 nacht verbleven in april 2024
Reactie van Jean op 8 apr 2024
Sonya, Thank you for the the kind words. I am very happy you enjoyed our services.

10/10 – Uitstekend

Jerry

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Do not like New York
1 nacht verbleven in april 2024
Reactie van Jean op 2 apr 2024
Jerry, I am very sorry you did not like our state. I hope you enjoyed the Wyndham Garden? We appreciate your business.

8/10 – Goed

Lynn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed for a hockey game and loved the hotel ……the breakfast was much more than grab and go ……will stay there again
1 nacht verbleven in maart 2024
Reactie van Jean op 2 apr 2024
Lynn,Thank you so much for the kind words. I am very happy you enjoyed your stay. We look forward to seeing you again.

8/10 – Goed

Artimaess

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking issue
1 nacht verbleven in maart 2024
Reactie van Jean op 2 apr 2024
Artimaess, Thank you for your feedback. We appreciate your business.

10/10 – Uitstekend

Reanna

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t get the front desk lady’s name but she was so nice😌. The room was amazing and so much better than expected. Thank you so much for having us.
1 nacht verbleven in maart 2024
Reactie van Jean op 2 apr 2024
Reanna, Thank you so much for the kind words. I am very happy you enjoyed your stay. We look forward to seeing you again.

10/10 – Uitstekend

Danielle

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff here were excellent! The hotel was clean and very well kept.
1 nacht verbleven in maart 2024
Reactie van Jean op 1 apr 2024
Danielle,Thank you so much for the great comments. I am very happy you enjoyed our services. We look forward to seeing you again!

10/10 – Uitstekend

Sarah

3 nachten verbleven in maart 2024
Reactie van Wyndham Manager op 21 apr 2024
Thank you Sara for the 5/5 rating. We appreciate your business, thank you!

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, friendly staff and helpful, very clean and quiet. Very easy check in and out.
1 nacht verbleven in maart 2024
Reactie van Jean op 1 apr 2024
Tom,Thank you so much for the great comments. I am very happy you enjoyed our services. We look forward to seeing you again!

10/10 – Uitstekend

Kathleen

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was incredibly helpful and kind. They gave great dining recommendations. I’d stay here again.
1 nacht verbleven in maart 2024
Reactie van Jean op 1 apr 2024
Kathleen, Thank you so much for the great comments. I am very happy you enjoyed our services. We look forward to seeing you again!

10/10 – Uitstekend

Monte, Medina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My first time at this property...come to Buffalo for Live music shows. It is a little dated but very clean and well maintained. The room was huge, large screen TV, comfortable King bed, very large mini fridge easy to stock, microwave, coffee. The "Grab & Go" free breakfast was way more than expected and good! The free shuttle to downtown events blew me away-awesome. Even though the restaurant/bar is closed at this point , they sold great beers and wine from a cooler. great hot water pressure in the shower. it may just be seasonal but I had free valet & parking. Overall very friendly attentive staff.
3 nachten verbleven in maart 2024
Reactie van Wyndham Manager op 28 mrt 2024
Hi Monte, thank you so much for the wonderful feedback and for sharing your experience. I am happy to hear you enjoyed your stay with us and our city!Have a great day and thank you for your business!

10/10 – Uitstekend

Jamie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was wonderful, kind, friendly, and caring! I would definitely stay here again!
1 nacht verbleven in maart 2024
Reactie van Jean op 26 mrt 2024
Jamie,Thank you so much for the kind words. I am very happy you enjoyed your stay!

10/10 – Uitstekend

Mary

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very helpful and accommodating. Hot breakfast was greatly appreciated.
1 nacht verbleven in maart 2024
Reactie van Jean op 26 mrt 2024
Mary,Thank you so much for the kind words. I am very happy you enjoyed your stay!

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
perfect for work visit with the medical center
1 nacht verbleven in maart 2024
Reactie van Jean op 26 mrt 2024
Daniel, Thank you so much for the kind words. I am very happy you enjoyed your stay.

8/10 – Goed

Kelly

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was amazing!! Great location and worth it for valet parking :) Would stay there again.
1 nacht verbleven in februari 2024
Reactie van Wyndham Manager op 21 mrt 2024
Thank you Kelly for the wonderful feedback. I appreciate your business and hope you see you again as our guest!

10/10 – Uitstekend

Finin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in maart 2024
Reactie van Jean op 19 mrt 2024
Finn, Thank you so much for the great score. I am very happy you enjoyed your stay!

8/10 – Goed

Kathleen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking is at a garage across the street. The breakfast is limited, but more than a “grab and go”, which is how the staff referred to it. My concern was elevated when I saw the offerings, which included premade breakfast sandwiches, different bread options with a toaster available and sausages.
1 nacht verbleven in maart 2024
Reactie van Wyndham Manager op 18 mrt 2024
Thank you Kathleen for the feedback. We appreciate your business, thank you for staying with us!

8/10 – Goed

Dennis

1 nacht verbleven in maart 2024
Reactie van Jean op 8 apr 2024
Dennis, Thank you for your business.

10/10 – Uitstekend

amanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We came in for a concert at the Town ballroom, hotel was a great location especially with a shuttle service, breakfast in the morning was an added bonus. All the staff we met we friendly and a please to chat with. Will return if we are in the area again.
1 nacht verbleven in maart 2024
Reactie van Wyndham Manager op 18 mrt 2024
Thank you Amanda for the wonderful feedback. Looking forward to seeing you again as our guest!

10/10 – Uitstekend

LeAnn

1 nacht verbleven in maart 2024
Reactie van Jean op 8 apr 2024
LeAnn,Thank you for the great score. I am happy you enjoyed your stay.

4/10 – Matig

Rebecca

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jean op 14 mrt 2024
Rebecca, I am very sorry you were unhappy with your stay. Thank you for your feedback.

10/10 – Uitstekend

Courtney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Jean op 13 mrt 2024
Courtney,Thank you so much for the great score. I am very happy you enjoyed your stay.

8/10 – Goed

Paula

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were only there one night. The ONLY thing I didn’t love was the bed. There was a hump in the middle and the 2 sides were sinking so it felt like I was going to roll off. Other than that, the room was spotless and the manager Monique was very helpful and pleasant to deal with.
1 nacht verbleven in maart 2024
Reactie van Jean op 13 mrt 2024
Paula, Thank you for taking the time to fill out this survey. I have forwarded your comments to our maintenance department. Thank you for the kind words regarding Monique, I am happy she was helpful during your stay.

8/10 – Goed

Kathleen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was in a convenient location for a concert at keybank center. The free shuttle to the train was exceptional, timely and so much cheaper than an Uber! Breakfast was great! The only downfall was noisy guests up, screaming and fighting to all hours(not the hotel’s fault)!
1 nacht verbleven in maart 2024
Reactie van Jean op 12 mrt 2024
Kathleen, Thank you so much for the great feedback. I am very happy you enjoyed our services. Look forward to seeing you again.

10/10 – Uitstekend

Sara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jean op 13 mrt 2024
Sara, Thank you so much for the great score. I am very happy you enjoyed your stay.

10/10 – Uitstekend

Nora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jean op 12 mrt 2024
Nora,Thank you so much for the great score. I am happy you enjoyed our services.

10/10 – Uitstekend

Aldair

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Jean op 12 mrt 2024
AldairThank you so much for the great score. I am happy you enjoyed our services.