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Beoordelingen van Old Hall Hotel

3 out of 5
Old Hall Hotel
The Square, Buxton, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 357 van 816 beoordelingen" "
Gastenscore: 8 - Goed. 309 van 816 beoordelingen" "
Gastenscore: 6 - Redelijk. 86 van 816 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 816 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 816 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sharon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the style & decor. Great dining there service. Easy parking fantastic location. Nothing we did not like. Would def stay there again .Thanks :o)
1 nacht verbleven in mei 2024

8/10 – Goed

Ralph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Oldest hotel in UK. Great breakfast
2 nachten verbleven in mei 2024

8/10 – Goed

Timothy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Memorable hotel. Great if you like history and old buildings. Right opposite the lovely Buxton gardens. Very well kept place considering how old the building is.
1 nacht verbleven in mei 2024
Reactie van Hannah Tatton op 22 mei 2024
Thank you for your feedback. I am glad to hear you have enjoyed your stay with us. We look forward to welcoming you back in the future. Kind regards, Hannah Tatton, Assistant Reception Manager

10/10 – Uitstekend

Gail

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are very welcoming. Rooms a good size. Beds comfortable. Lovely bathrooms. Excellent tasting breakfast. Recommend to everyone.
1 nacht verbleven in mei 2024
Reactie van Eloise op 19 mei 2024
Thankyou so much for your kind review! I am so glad to hear you enjoyed your stay. We hope to welcome you back again soon. Kind regards, Eloise

10/10 – Uitstekend

Ray

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Eloise op 19 mei 2024
Thankyou for your kind review of our hotel. We hope to welcome you back again soon, Kind regards, Eloise

8/10 – Goed

Lisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The name says it all this is a lovely old hotel in a great location. I had an overnight stay after seeing a show at the Opera House opposite the hotel. I booked a double room and was given room 32 on the 2nd floor. A spacious room with a lovely bathroom which had a great sized walk in shower. The bed was comfy and I had a great nights sleep. The breakfast was adequate but a little disappointing there was a small selection of cereals and juices, the cooked breakfast was buffet style, not my personal favourite. The breakfast staff weren’t the cheeriest, a smile wouldn’t go amiss. Despite this I would probably stay again, yes it’s an old hotel it has creaky wobbly floors and climbing the stairs after a glass or two of wine was an experience but it’s all part of the charm.
1 nacht verbleven in mei 2024
Reactie van Eloise op 10 mei 2024
Thankyou for taking the time to review your stay with us. I am glad to read you enjoyed the room and location, and am sorry to hear you did not enjoy the selection at breakfast and felt the staff were not the cheeriest. I will pass this feedback along to management. We do hope to welcome you back again soon! Kind regards, Eloise

8/10 – Goed

Margaret

Reisde met partner
Positief: Netheid, personeel en service
Stayed as going to a show at Opera House. Could not be nearer. Great choice of restaurants within easy walking distance.
1 nacht verbleven in mei 2024
Reactie van Eloise op 10 mei 2024
Thankyou for your kind review, I am glad to read you enjoyed your stay, we hope to welcome you back again soon! Kind regards, Eloise

8/10 – Goed

Gillian

Reisde met partner
The staff are so friendly helpful go out of there way to help you! Example the lift broke And a member of staff came and carried the case down. As we are pensioners
2 nachten verbleven in mei 2024
Reactie van Liam op 7 mei 2024
Hello,Thank you for your review.We are sorry about the lift being broken i assure you that it is getting fixed today but we are glad that our staff members did everything they can to make your stay memorable.We hope to see you again in the future.Kind Regards Liam

8/10 – Goed

Adrian Bryn

Positief: Netheid, personeel en service
3 nachten verbleven in april 2024
Reactie van Francesca Graham op 1 mei 2024
Thank you for taking the time to review your recent stay. It is great to see you enjoyed your time with us. We hope to welcome you back again. Kind Regards

6/10 – Redelijk

lee

2 nachten verbleven in april 2024
Reactie van Eloise op 19 mei 2024
Thankyou for your review, we hope to welcome you back again soon. Kind regards, Eloise

4/10 – Matig

Ray

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Smallest double bed ever! Bathroom blind didn’t open. Breakfast was awful
2 nachten verbleven in april 2024
Reactie van Francesca Graham op 1 mei 2024
Thank you for taking the time to review your recent stay. I am sorry to read that we failed to meet your expectations on this occasion and I do hope the matter was addressed and rectified whilst you were with us. I do hope this does not deter you from visiting is again. Kind Regards

4/10 – Matig

robert

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
nice location taty hotel some staff rude
1 nacht verbleven in april 2024
Reactie van Alastair Massey op 24 apr 2024
Hello there,Thank you for taking the time to write a review for us.I would like to invite you to contact me directly via email on amassey@ensanahotels.com so that we can discuss the matter in detail.Best wishes,Alastair MasseyAssistant Manager at the Old Hall Hotel.

10/10 – Uitstekend

Jaq

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely helpful staff, great food, comfy beds, great location
1 nacht verbleven in april 2024
Reactie van Eloise op 20 apr 2024
Thankyou for your kind review, it is great to hear that you enjoyed your stay. We hope to welcome you back again soon. Kind regards, Eloise

8/10 – Goed

Brian

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Eloise op 16 apr 2024
Thankyou for your kind review. We hope to welcome you back soon. Kind regards, Eloise

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service
Lovely location, in the historic centre of the town. Large room , great breakfast. Property in need of some talc.
1 nacht verbleven in april 2024
Reactie van Eloise op 15 apr 2024
Thankyou for your kind review! I will pass your comments through to management, and I hope we can welcome you back again soon! Kind regards, Eloise

10/10 – Uitstekend

Geoff

1 nacht verbleven in april 2024
Reactie van Eloise op 3 mei 2024
Thankyou for your kind review. Kind regards, Eloise

8/10 – Goed

Julie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, spacious room close to local amenities
1 nacht verbleven in april 2024
Reactie van Eloise op 13 apr 2024
Thankyou for your kind review, we hope to welcome you back to our hotel soon! Kind regards, Eloise

8/10 – Goed

Charlotte

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Eloise op 13 apr 2024
Thankyou for your review, we hope to welcome you back soon! Kind regardsEloise

10/10 – Uitstekend

Diane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Character. The olde worlde charm. The magnificent staff, helpful and polite. The standard of the room and great bed
2 nachten verbleven in april 2024
Reactie van Francesca Graham op 5 apr 2024
Thank you for taking the time to review your recent stay with us. It is great to see you enjoyed your time here at the hotel. We hope to welcome you back again. Kind Regards

6/10 – Redelijk

Cheryl

A pleasant stay for the money in a convenient location.
1 nacht verbleven in december 2023
Reactie van Eloise op 1 apr 2024
Hello, thankyou for your review. Kind regards, Eloise

10/10 – Uitstekend

Laura

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really amazing hotel with history. Bathroom could do with updating in the room we were in but generally everything was clean and the bed was super comfy. We stayed in a dog friendly room.
1 nacht verbleven in maart 2024
Reactie van Liam op 26 mrt 2024
Hello,Thank you for your excellent review.Kind RegardsLiam

8/10 – Goed

Maricel

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Liam op 26 mrt 2024
Hello,Thank you for your excellent review.Kind RegardsLiam

6/10 – Redelijk

David

Reisde met partner
Positief: Personeel en service
We had a good stay noticed that the lift wasn't working so had a few stairs to get to our room. Breakfast was ok .
1 nacht verbleven in maart 2024
Reactie van Liam op 26 mrt 2024
Hello,Thank you for your review and feedback. We will inform our maintenance team about the issue with the lift and get that resolved.Kind RegardsLiam

10/10 – Uitstekend

Michael

Reisde met een groep
Positief: Netheid, personeel en service
Staff are what makes this property outstanding they are so helpful especially the girls on the reception desk who responded to my email requests . Rooms are very quaint ours has a floor that tilted but it was clean and had everything you needed in it . Food was good , Wi-Fi a good speed and parking was ok even on a weekend
1 nacht verbleven in maart 2024
Reactie van Liam op 26 mrt 2024
Hello,Thank you for your excellent review and for the feedback.Your words are very kind and we hope to see you again in the future.Kind RegardsLiam

6/10 – Redelijk

Laura

1 nacht verbleven in maart 2024
Reactie van Liam op 21 mrt 2024
Hello,Is there any feedback on your stay for us.Kind RegardsLiam

10/10 – Uitstekend

Lesley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were extremely helpful and pleasant, and the hotel was full of character. We stayed in a four poster bedroom, which was lovely. The breakfast in the morning was also very good. We would return.
1 nacht verbleven in maart 2024
Reactie van Liam op 17 mrt 2024
Hello,Thank you for your amazing review and we are looking forward to welcoming you back.Kind Regards Liam

10/10 – Uitstekend

Jayne

Reisde met familie
Excellent service , friendly staff lovely room
1 nacht verbleven in maart 2024
Reactie van Liam op 11 mrt 2024
Hello,Thank you for your amazing review.Kind Regards Liam

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Anthea

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is very conveniently placed for the opera house and the pavillion gardens. Staff helpful. Would definitely stay again
1 nacht verbleven in maart 2024
Reactie van Liam op 11 mrt 2024
Hello,Thank you for your amazing review and we will look forward to seeing you in the future.Kind RegardsLiam

8/10 – Goed

norman

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
to many stairs, lift not working, or maybe me not knowing how to use it.
1 nacht verbleven in februari 2024
Reactie van Liam op 27 feb 2024
Hello,Thank you for your review and thank you for your feedback. Kind Regards Liam

10/10 – Uitstekend

janice

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very enjoyable, recommended.
1 nacht verbleven in februari 2024
Reactie van Liam op 20 feb 2024
Hello, 10/10 That is great!!Thank you for your amazing review.Kind RegardsLiam

8/10 – Goed

Alison

1 nacht verbleven in februari 2024
Reactie van Liam op 25 feb 2024
Hello,Thank you for your review. Kind Regards Liam

8/10 – Goed

j

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Liam op 19 feb 2024
Hello,Thank you for your excellent review.Kind Regards Liam

10/10 – Uitstekend

Susan

1 nacht verbleven in februari 2024
Reactie van Liam op 19 feb 2024
Hello,Thank you for your great review.Kind Regards Liam

10/10 – Uitstekend

Stuart

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Liam op 19 feb 2024
Hello,Thank you for your amazing review. Kind Regards Liam

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location
Great for those like us who live historic buildings. This is a real gem and the catering in the restaurant is such good value for money we will eat there even if not staying in the hotel.
1 nacht verbleven in februari 2024
Reactie van Liam op 19 feb 2024
Hello,Thank you for your amazing review. 10/10 Wow!! We are glad that you enjoyed your stay with us.Kind Regards Liam

10/10 – Uitstekend

Christopher

1 nacht verbleven in februari 2024
Reactie van Liam op 16 feb 2024
Hello,Thank you for your amazing review.Kind Regards Liam

10/10 – Uitstekend

gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place Staff were lovely
1 nacht verbleven in februari 2024
Reactie van Liam op 15 feb 2024
Hello,Thank you for your amazing review. Kind Regards Liam

10/10 – Uitstekend

Ann

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay
Loved the oldie worldie hotel. Had a fantastic stay. Perfect position for everything. Room was big. Breakfast was lovely. (Not overly hot though) loved the black pudding. Service was exceptional on all levels. Only thing I could complain about was the mattress wasnt very comfy. Could feel the springs.
2 nachten verbleven in februari 2024
Reactie van Liam op 13 feb 2024
Hello,Thank you for your amazing review. Kind Regards Liam

8/10 – Goed

Louise

Positief: Netheid, personeel en service en comfort kamer
Lovely old character hotel in brilliant location
We really enjoyed our stay in lovely old building. Room was cozy and warm with nice shower. Breakfast excellent overlooking main park. Parking on street easy and convenient. £5 for 24 hours. Bed was slightly small but we are quite tall.
1 nacht verbleven in februari 2024
Reactie van Liam op 13 feb 2024
Hello,Thank you for your amazing review. Kind Regards Liam

10/10 – Uitstekend

Jordan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Liam op 7 feb 2024
Hello,Thank you for your excellent review.Kind Regards Liam

8/10 – Goed

Sarah

2 nachten verbleven in december 2023
Reactie van Rebecca Wood op 14 jan 2024
Thank you for taking the time to review your recent stay with us. We are happy to hear you enjoyed your stay and do hope to welcome you back in the near future. Kind regards,

8/10 – Goed

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Rebecca Wood op 14 jan 2024
Thank you for taking the time to review your recent stay with us. We are happy to hear you enjoyed your stay and do hope to welcome you back in the near future. Kind regards,

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique historical property in the heart of Buxton. Good location for local restaurants. Room and beds extremely comfortable and good breakfast too
3 nachten verbleven in december 2023
Reactie van Rebecca Wood op 14 jan 2024
Thank you for taking the time to review your recent stay with us. We are happy to hear you enjoyed your stay and do hope to welcome you back in the near future. Kind regards,

8/10 – Goed

Claudia

Reisde met partner
Positief: Netheid, personeel en service
Buxton is an old spa town and absolutely stunning. There is everything here you need, fabulous shops, bars, restuyand cafés and surrounded by miles of hiking possibilities. The Old Hall Hotel is situated right in the middle of Buxton, making it very convenient, with a lovely view over the park and just opposite the opera house. Parking is available outside and a day ticket can be purchased from reception. The hotel is clean and staff are very attentive. There isn't much in the hotel or the rooms though. It's basic and could do with a refurb and upgrade but it's good value for money. Fine for a short stay which we did. The rooms are smallish, there is no safe, no mini bar no fridge or hairdryer. The hotel has a breakfast room a bar and a restaurant, no other extras. We thoroughly enjoyed our stay and found it very practical to be right in the middle of Buxton to have a choice of so many fabulous places we could reach on foot and go walking.
2 nachten verbleven in december 2023
Reactie van Hannah Tatton op 26 dec 2023
Thank you for your feedback. I am glad to hear you have enjoyed your recent stay with us. I will be sure to pass your comments onto the Management team for you. We look forward to welcoming you back in the future. Kind regards, Hannah Tatton, Assistant Reception Manager

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service and Food. Comfortable room.
1 nacht verbleven in december 2023
Reactie van Natasha op 16 dec 2023
Thank you for taking the time to review your recent stay with us. We hope to welcome you back again soon. Kind Regards

8/10 – Goed

Helen

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Natasha op 16 dec 2023
Thank you for taking the time to review your recent stay with us. We hope to welcome you back again soon. Kind Regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Liam op 5 dec 2023
Hello, Thankyou for your great review.Kind Regards Liam

10/10 – Uitstekend

Alison

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely old hotel in a great location for the Opera House. Great room , professional friendly staff. Would recommend.
1 nacht verbleven in november 2023
Reactie van Liam op 28 nov 2023
Hello,Thank you for your excellent review!Kind Regards Liam

8/10 – Goed

Julia

1 nacht verbleven in november 2023
Reactie van Francesca Graham op 20 dec 2023
Thank you for taking the time to review your stay with us. We hope to welcome you back again. Kind Regards