Luxe appartement, 3 slaapkamers, uitzicht op oceaan | Terras
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Beoordelingen van Ocean View Luxury Condo at Reserva Conchal A2

Ocean View Luxury Condo at Reserva Conchal A2
Condominio Boungavillea, Reserva Conchal, Cabo Velas, Playa Conchal

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 1 van 3 beoordelingen" "
Gastenscore: 8 - Goed. 1 van 3 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 3 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 3 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 3 beoordelingen" "

10/10

Netheid

9,0/10

Personeel en service

6,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Armineh

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
First, we didn't have any information about the key code and the pool, beach etc. until when I arrived and trying to call the management office, so exhausted after getting to the property. Secondly, the refrigerator and key code was not working properly. Third, on the 2nd day, we noticed flood on the kitchen floor, my husband realized the AC was the cause. Fourth, sofas old and dirty which was covered with blanket, the bathroom towels were old and worn out, the door around the handles and sliding door was very dirty with black fingerprints. Lastly, the bed very hard and there wasn't a decent mattress sheet or pad covers, it was regular sheet that it constantly moving while we were sleeping on it. The only thing that we enjoyed was the baloney and the view. I was not expecting this level of disappointment, and would not recommend my friends.
4 nachten verbleven in april 2023
Reactie van Rentals by OCC op 27 apr 2023
Thank you so much for sharing your experience, this is valuable for us. We usually sent instructions one day prior arrival with all the access details, we are also available in case you need our assistance or in case you have any issues at check in. The unit is inspected prior arrival to make sure everything is working correctly and if there is any issue or situation during the stay we are always available to assist you. We will review and confirm every item mentioned. For us it is valuable that our guests have a great experience and we try as much as we can to make it happen. There is just one item that caught our attention, the sofa, which were recently bought. Besides this, we are so happy to know you enjoyed the unit view and balcony.

8/10 – Goed

Mark

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very relaxing condominium. I would stay here again
4 nachten verbleven in oktober 2021
Reactie van Rose op 28 okt 2021
Thank you for sharing your experience. We are so happy to know that you had a great stay.

10/10 – Uitstekend

marilyn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2021
Reactie van Rose Mary op 27 jan 2021
Thank you for your evaluation. It was a pleasure to assist you. We are so happy to know we met your expectations.