Dear HHWM, Greetings from Red Planet Hotel Cagayan de Oro! First of all, thank you very much for booking your stay with us. We are very pleased to know that you have enjoyed your stay. We are also very delighted about your comments regarding our location, service and security and rest assured that we will continue to strive hard to meet your expectations. We look forward for your next trip in CDO. Have a great week ahead! Truly yours, Lady Dimple Munsayac Hotel Manager Red Planet Hotel Cagayan de Oro

Dear WA, Happy Holidays from Red Planet Hotels! Thank you for giving time to review us. regarding your concern, you may request for a non connecting room on your next visit. My apologies for this matter. Hope to see you again soon. Sincerely, Joanna Albores Hotel Manager

Dear Mr. Eric, Greetings from Red Planet Hotel Cagayan de Oro City! I would like to thank you for the time and effort taken to share this kind feedback. I am delighted to hear you enjoyed our rooms and amenities. I am glad you enjoyed our hotel's amenities, including our bathroom amenities, location and beds. Thank you also for appreciating our friendly staff. However, I am saddened to read that you seemed bothered because of the noise. We sincerely apologize for the inconvenience it may have caused you. It is our goal to provide personalized hospitality from the moment you step into our hotel to ensure you feel comfortable while staying with us. We hope the noise during your stay will not stop you from staying with us again soon. Yours in service, Gemma Escartin - Cunanan

Dear Andy, Greetings from Red Planet Hotel Cagayan de Oro City! Thanks for sharing your feedback. Thank you also for highlighting our good location which is close to big shopping malls. Regarding your comment in our key card charge, yes we do have a fee if our guests lost their key cards. We normally inform the guests upon check in for their reference. I hope I answered your query. Thank you and hope to see you again. Yours in service, Gemma

Hi Samuel,Thank you for taking the time to write such a positive review of our hotel. We hope to have the pleasure of welcoming you back soon.Yours truly,Kathrina Mae Bulawin

Hi Jose,Thank you for staying at Red Planet Hotels Cagayan de Oro. We are sorry to hear that your room AC stopped working during your stay. Despite of this we're glad our team was able to assist you timely.We look forward to seeing you again soon and thank you for your feedback.Sincerely,Kathrina Mae

Hi Roy,Thank you for giving us valuable feedback that will help us make the necessary improvements in our services. We sincerely apologize for the inconvenience and frustration you experience during your stay and rest assured we are doing our best to recover and expedite the hotel's improvement.Regarding the staff concern, rest assured that proper retraining and will be given to avoid a similar happening in the future. Again, my sincerest apologies. We hope you give us another chance to be of service in the future.Thank you.Yours truly,Kathrina Mae

Hi John,Thank you for your message.We sincerely apologize on the factors that has given you a negative impression. We understand your concern and where you are coming from, we are doing all we can to improve our hotel, and these includes our guest bathroom and all of your concerns.We hope this will not deter you in coming again to stay with us.

Dear Mr. Clifford,Thank you for taking the time to write such a positive review of our hotel. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. Your kind words mean a lot to the team as always, we truly appreciate your feedback.We are looking forward to your next stay!Sincerely,Kathrina Mae BulawinAsst. Hotel Manager

Dear Traveler,Warm Greetings from Red Planet Hotel Cagayan de Oro!Thank you for sharing your review online. It is in much delight that we received this 4 star review. Thank you so much and we look forward in your next visit. Sincerely,Dear Traveler,Warm Greetings from Red Planet Hotel Cagayan de Oro!Thank you for sharing your review online. It is in much delight that we received this 4 star review. Thank you so much and we look forward in your next visit. Sincerely, Dimps Munsayac

Dear Clifford Brazier,Warm Greetings from Red Planet Hotel Cagayan de Oro!Thank you for sharing your review online. It is in much delight that we received this 4 star review. Thank you so much and we look forward in your next visit. Sincerely, Dimps Munsayac

Dear Rodriguez,Warm Greetings from Red Planet Hotel Cagayan de Oro!Thank you for sharing your review online. It is in much delight that we received this 4 star review. Thank you so much and we look forward in your next visit. Sincerely, Dimps Munsayac

Dear Carlos,Warm Greetings from Red Planet Hotel Cagayan de Oro!Thank you for sharing your review online. It is in much delight that we received this 4 star review. Thank you so much and we look forward in your next visit. Sincerely, Dimps Munsayac

Dear Rogelio,Warm Greetings from Red Planet Hotel Cagayan de Oro!Thank you for sharing your review online. It is in much delight that we received this 4 star review. Thank you so much and we look forward in your next visit. Sincerely, Dimps Munsayac

Dear Rommel,Thank you for choosing Red Planet Hotel CDO. We look forward in your next visit.Regards,Dimple Munsayac Hotel Manager

Dear Clifford, Warm Greetings!We appreciate your loyalty with Red Planet Hotel!We are delighted to receive your comments of our staff. We at Red Planet Hotel Cagayan de Oro take priority of guest satisfaction and excellence. We understand your frustration with our towels. We infact has that problem since CDO use hard water and it has this has an effect with our towels even the new ones on circulation and linens yet rest assure we continue to make sure we have new towels on circulation everytime, as we know we have this issue. We apologize on the heater during your stay we have that issue but it is already address. Rest assure you will see improvements on your next stay. Thank you and we look forward in your next visit. Sincerely, Dimps Musayac

Dear Shane,Warm Greetings from Red Planet Hotel Cagayan de Oro!We appreciate your review and your effort in leaving a review on our hotel and the best thing about is your 5 star rating.Thank you and we look forward in welcoming you and your family in the not so distant future.Sincerely,Dimps Munsayac

Dear Doug, Warm Greetings! Please look forward for our Hot and Cold Dispenser for our guest soon. Thank you and we look forward in your next stay. Sincerely, Dimps Munsayac

Dear Miame,Warmest Greetings from Red Planet CDO!Thank you very much for your 4 star rating . It has always been our pleasure to be of service to you and we look forward to welcoming you back soon.Sincerely,Dimps MunsayacHotel Manager

Dear Marcheryl,Thank you for posting a review of your experience at Red Planet Cagayan de Oro!We are delighted to know that we have succeeded in creating a memorable experience for you. It is most rewarding to learn that our product and service are appreciated by our guests. We will do our best to keep the Red Planet Hotels standard to meet with our guest's expectations.Thank you once again. We look forward to welcoming you back soon.Truly yours,Lady Dimple MunsayacHotel ManagerRed Planet Hotel Cagayan de Oro

Dear Marcheryl,Warm Greetings from Red Planet Hotel CDO! We are very thrilled to receive your 5-star rating. This review inspires the team to continue to strive for guest satisfaction.Thank you and we will look forward in your next stay.Sincerely,Dimps Munsayac

Dear Johnny,Warm Greetings all the way from Cagayan de Oro!Your 4 star ratings just shows a room forimprovement is much needed. We would love to hear from you. This will serve as a tool for us to further our services, Thank you. Sincerely, Dimps Munsayac

Dear Jan anton,Greetings from Red Planet Hotels Cagayan de Oro!Thank you so much for your perfect star rating.We look forward in your next stay. Truly yours,Lady Dimple MunsayacHotel ManagerRed Planet Hotel Cagayan de Oro

Dear Luigi,Warm Greetings from Red Planet Hotel CDO!It has brought to our attantion this star rating. We would like to hear from you. Thank you.Sincerely,Dimps MunsayacHotel Manager

Dear JuditoThank you very much for an amazing feedback. It gives us much encouragement to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for choosing Red Planet and we look forward to serve you again and welcome your friends and family soon.Truly yours,Dimps MunsayacHotel Manager

Dear Emory,Warm Greetings from Red Planet Hotel Cagayan de Oro!Thank you so much for your excellent rating.We appreciate you leaving a very good review of your stay with us.Thank you and we look forward in having again.Sincerely,Dimps Munsayac

Dear Donald,Greetings from Red Planet Hotel CDO!We are delighted to know that we have succeeded in creating a memorable experience for you. It is most rewarding to learn that our product and service are appreciated by our guests. We will do our best to keep the Red Planet Hotels standard to meet with our guest's expectations.Thank you once again. We look forward to welcoming you back soon.Truly yours,Lady Dimple MunsayacHotel ManagerRed Planet Hotel Cagayan de Oro

Dear Junroe,Greetings from Red Planet Hotel CDO!Thank you for your perfect rating. This star rating motivate us to maintain the good service that our valued guest like you experienced.We hope to see more of your here ate Red Planet Hotel CDO.Best Regards,Dimple MunsayacHotel Manager

Dear Eric,Greetings from Red Planet Hotel Cagayan de Oro!Thank you for taking the time to share us the issues that you have encountered following your recent We would like to offer our deepest apologies for the inconvenience you had to experience with us. We are very serious when it comes to our guest’s satisfaction and rest assured these concerns will be looked into and that we will continually look for ways to serve you better.We hope that these incidents will not deter you from giving us another chance to prove that this is not the standard experience our guests get when they leave.Thank you for your feedback and we look forward to more opportunities to welcome you back.Truly yours,Lady Dimple Munsayac

Dear Ronald, Warm Greetings from Red Planet Hotel Cagayan de Oro! It gives us immense joy to read that the team 's efforts in ensuring you enjoy your stay has contributed to a seamless experience. We appreciate concerns brought to our attention, we have taken note of your comments of our bathroom and rest assure these will not fall on deaf ears.The team at Red Planet Hotel CDO looks forward to welcoming to your “home away from home” in the not so distant future. Best regards, Lady Dimple Munsayac. Hotel ManagerRed Planet Hotel Cagayan de Oro.

Dear Traveler,Warm Greetings from Red Planet Hotel CDO!We thank you for this positive feedback of your stay with us.Thank you so much and we look forward in welcoming you in the not so distant future.Sincerely,Dimple MunsayacHotel Manager

Dear David,Greetings from Red Planet Hotel CDO!We appreciate concerns brought to or attention. We will share your comments with our laundry provider. You're satisfaction is our outmost priority. Thank you and we look forward in your next stay. Truly yours,Lady Dimple MunsayacHotel ManagerRed Planet Hotel Cagayan de Oro

Dear Roseller,Thank you so much for your kind words and for choosing Red Planet Hotel Cagayan de Oro!Nilo, please let us know areas that we can improve on as theses will serve us a tool for us to further our services.Thank you and we look forward in your next stay.Sincerely,Dimps Munsayac

Dear Enrique, Warm Greeitngs from Red Planet Hotel Cagayan de Oro!Thank you for sharing your review online. It is in much delight that we received this 4 star review. Rest assure that your concern will not fall into deaf ears. Thank you so much and we look forward in your next visit. Sincerely, Dimps Munsayac

Dear CliffordWarm Greetings from Red Planet Hotel Cagayan de Oro!We are delighted to know that you had a comfortable stay and goodnyt rest with us.We also appreciate your comments of our staff being friendly it really our practice here at Red Planet Hotel CDO that our guest would feel comfortable and our staff will be approachable for our valued guests.On the other hand we appreciate concersn brough to our attention and rest assure this concerns will be rise to our maintenance team and for our towels rest assure that we will have a change of our linens. Thank you and we look forward in welcoming you back again.Sincerely,Dimps Munssayac

Dear Clayton,Thank you for choosing Red Planet Hotel Cagayan de Oro!We appreciate concerns brought to our attention, so if there is anything we can improve on please let us know.I hope this stay will not deter you from coming back to stay with us and we promise you, you won't be disappointed.Sincerely,Dimps Munsayac

Dear Edna, It was so nice of you to give us a good rating despite the inconvenience during your stay with us. I understand your sentiments of our lobby area and rest assure we are looking forward to improve it the soonest. I hope this experience will not deter you in coming to stay with us. Thank you and we look forward in your next stay. Sincerely, Dimps Munsayac

Dear Gerard,Warm Greetings from Red Planet Hotel CDO!Thank you very much for the wonderful review and for giving us an good rating. It has always been our pleasure to be of service to you. We look forward to welcoming you back soon.Sincerely,Dimps Munsayac

Dear Armando, Warm Greetings from Red Planet Hotels Cagayan de Oro!We are delighted to receive your good comments of our staff and the location of our hotel.We understand your comments of hotel and rest assure that we are slowly doing improvements. Thank you and we look forward in your next stay. Sincerely, Dimple Munsayac

Dear Shane,Thank you so much for your high rating.We appreciate you leaving a very good review of your stay with us.Thank you and we look forward in having again.Sincerely,Dimps Munsayac

Dear Myrna,Warm Greetings!Thank you so much for leaving us a perfect rating.We are glad to know about your appreciation about our location, room and amenities. It's our pleasure to provide you with a service that makes you want to come back!We look forward to serving you again the next time you're here.Sincerely,Dimple MunsayacHotel Manager

Dear Timothy,Warm Greetings from Red Planet CDO!Thank you for taking the time to write a review about us. Please accept our sincere apologies for the inconvenience during your stay. It was so unfortunate that we did not meet your expectations. However, we are thankful that you raised all these concerns for it is also because of the guest reviews that we become even more aware of the things that we need to pay extra attention to. We could have appreciate it more if we were told these concerns during your stay.Again, we are very sorry.Sincerely,Lady Dimple MunsayacHotel Manager

Dear Shane,Warm Greetings from Red Planet Hotel CDO!Thank you so much for leaving us a good mark rating. We appreciate your comments and review and we look forward in welcoming you in the not so distant future.Sincerely,Dimple MunsayacHotel Manager

Dear Clifford, Warm Greetings from Red Planet Hotel Cagayan de Oro! First, we want to thank you for patronizing our hotel. We appreciate you choosing us regularly as your choice of accommodation here in Cagayan de Oro! We appreciate concerns brought to our attention. And with your comments, rest assured that our team will see through this and find ways to address these concerns. And lastly, thank you for your detailed review. We will look forward in your next stay. Sincerely, Dimps Munsayac