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Beoordelingen van Dusit Thani LakeView Cairo

5 out of 5
Dusit Thani LakeView Cairo
The Lakeview, El Tesseen Street, City Center, Fifth Settlement, New Cairo

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 97 van 214 beoordelingen" "
Gastenscore: 8 - Goed. 65 van 214 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 214 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 214 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 214 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice spacious room, big balcony. Good asian food
5 nachten verbleven in augustus 2017
Reactie van Nesreen Ahmed op 15 apr 2018
Dear Valued guest, I highly appreciate your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. On behalf of Dusit Thani Lake View Cairo Team, We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo. Warmest regards, Rady Rady General Manager

8/10 – Goed

Jo, kamperland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heel mooi hotel
Keurig hotel met heel vriendelijk personeel, eten is super, veel keuze, het ontbijt is top!!! Een klein min puntje de muziek bij het zwembad staat vaak te hard.
Reactie van Nesreen op 7 nov 2016
Dear Valued Guest, I would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. I highly apologize for the inconvenience occurred during your respected stay. On behalf of Dusit Thani Lake View Cairo Team, We would like you to kindly give us the future opportunity to better enhance your stay that we do promise to be up to your satisfaction. All of us are eagerly waiting to welcome you back to Dusit Thani Lakeview Cairo. Warmest regards, Ahmed El Hady General Manager

10/10 – Uitstekend

Pascal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

6/10 – Redelijk

Bader

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Robert

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The property itself is really nice but unfortunately, the staff were beyond incompetent which ruined my entire stay. I had booked two nights (paid in advance), but due to Visa complications I had to delay my stay. I emailed the hotel and they confirmed my reservation had been changed. Upon checkout, they attempted to charge me one night's penalty stating that it was a condition of my reservation being changed in the first place. This is not at all what was agreed upon. 3 different people harassed me at reception and they continued to call my room past midnight on my final stay. It is quite shocking that a hotel of that quality hires people who are this incompetent and unethical. I certainly would not stay there again. There is no value in what you pay by any standard and I have been to 108 countries and travel 6 months per yer. A completely terrible experience.
1 nacht verbleven in maart 2024
Reactie van Rady Rady op 20 mrt 2024
Dear Mr. RobertGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do apologize for the inconvenience occurred during your stay and we thank you for your understanding to the situation and we hope that our service recovery action have met with your expectations.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 – Uitstekend

Reem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel with nice staff in a convenient location.
5 nachten verbleven in december 2023
Reactie van Rady Rady op 11 jan 2024
Dear Ms. ReemGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 – Uitstekend

othman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Rady Rady op 19 jan 2024
Dear Mr. OthmanGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

8/10 – Goed

Nicholas

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Rady Rady op 15 nov 2023
Dear Mr. NicholasGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

6/10 – Redelijk

Mazin S.

Negatief: Netheid
5 nachten verbleven in oktober 2023
Reactie van Rady Rady op 31 okt 2023
Dear Mr. MazinGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 – Uitstekend

Khalid

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed at room 2255 with a great pool view and access, woke up to greenery, birds chirping, and lovely sunshine
1 nacht verbleven in oktober 2023
Reactie van Rady Rady op 31 okt 2023
Dear Mr. KhalidGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 – Uitstekend

Mark

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great experience. Would come back to stay here for sure.
2 nachten verbleven in augustus 2023
Reactie van Rady Rady op 20 aug 2023
Dear Mr. MarkGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 – Uitstekend

husameddin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice place to stay
1 nacht verbleven in juli 2023
Reactie van Rady Rady op 1 aug 2023
Dear Mr. HussamGreetings from Dusit Thani Lakeview CairoI highly appreciate your repected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 – Uitstekend

May

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Return stay in Dusit Cairo
This was my second stay in Dusit Cairo, the hotel is a calm oasis in the midst of a bustling city. Food quality excellent, friendly staff and great facilities.
1 nacht verbleven in juli 2023
Reactie van Rady Rady op 13 jul 2023
Dear Ms. MayGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 – Uitstekend

Sarah, Beirut

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2023
Reactie van Rady Rady op 13 jul 2023
Dear Ms. SarahGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 – Uitstekend

Amro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Rady Rady op 31 mei 2023
Dear Mr. AmroGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
very disappointing
I was looking forward to staying at this hotel and was put in a pool side courtyard room. Unfortunately, this room was one of the worst I have stayed in for a long time. The roof was leaking from a broken pipe. I was sat outside so only noticed after a while - after it had leaked into my suitcase and soaked most of my clothes. The floor tiles were either chipped/ broken/ or loose. Plug sockets were hanging out of the wall The towel rail fell off the wall whilst I was having a shower There were no lamps, so you could have total darkness or all ceiling lights on. I complained to the staff who were just not interested. My flight was delayed so I had to extend one night, I insisted on a new room and explained to the reception staff that my room is terrible. The response was 'yes, those rooms are better in the summer.' and then still charged me $300 per night. I would not stay here again
2 nachten verbleven in mei 2023
Reactie van Rady Rady op 18 mei 2023
Dear Valued GuestGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do apologize for the inconvenience occurred during your stay, rest assured that all your comments have been noted with the needed corrective measure to avoid having such incidents in the future.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 – Uitstekend

Wessam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I had a pleasant stay. Nice and big rooms, friendly staff, prime location, and easy accessibility.
3 nachten verbleven in maart 2023
Reactie van Rady Rady op 27 mrt 2023
Dear Ms. WessamGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

4/10 – Matig

Hisham

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
old, poor quality and poorly cleaned facility

10/10 – Uitstekend

Maged

1 nacht verbleven in december 2022
Reactie van Rady Rady op 4 jan 2023
Dear Mr. MagedGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

8/10 – Goed

Mhammed, DUBAI

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
it was short stay and difficult to judge in fair way
Reactie van Rady Rady op 9 nov 2022
Dear Mr. Mohamed Greetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 – Uitstekend

May

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022
Reactie van Rady Rady op 2 sep 2022
Dear Ms. MayGreetings from Dusit Thani Lakeview CairoI highly appreciate your ratingWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

10/10 – Uitstekend

Amr

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent lobby, Pool, and dining areas, I have to mention how appropriate and honest the staff were , the night staff found my wife lost purse, she hadn’t realize or even report it , there was a lot of money in it and that’s a real good thing
3 nachten verbleven in augustus 2022
Reactie van Rady Rady op 23 aug 2022
Dear Mr. AmrGreetings from Dusit Thani Lakeview CairoI highly appreciate your respected feedbackWe do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience.Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future.Warmest regards,Rady RadyGeneral Manager

8/10 – Goed

Mohamed

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
one night trip
very clean. helpful staff. breakfast is not good, very few selection.
1 nacht verbleven in juli 2022
Reactie van Rady Rady op 3 aug 2022
Dear Mr. Mohamed Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 – Uitstekend

Jameel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in juli 2022
Reactie van Rady Rady op 23 jul 2022
Dear Mr. Jameel Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 – Ontzettend slecht

Ahmed

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel is beautiful however staff members need to understand the meaning of a do not disturb sign. It means DO NOT DISTURB. 5-10 minutes after placing the sign constant knocking on the door, I expressed that I have a DND sign and still the knocking kept on going and to top it off they kept calling the room to get my attention. All because they had sent me the wrong adapter for my American plugs ( which took at least 4 phone calls to get the staff to understand what I was asking for) and they wanted the wrong one back. I get it you need it back but understand the DND sign is obviously there for a reason when I expressed my concern to the staff members they didn’t seem to care they just said ok. This property was recommended to me by multiple people but I don’t think I’ll be staying here again. The couples massage was amazing.
1 nacht verbleven in juni 2022
Reactie van Rady Rady op 23 jul 2022
Dear Mr. Ahmed Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do apologize for the inconvenience occurred during your stay, rest assured that all your comment were noted with the corrective measures to avoid having such incident in the future. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 – Uitstekend

Inas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
7 nachten verbleven in mei 2022
Reactie van Rady Rady op 13 jun 2022
Dear Dr. Inas Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 – Uitstekend

Amirah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good dtsy
My go to hotel in Egypt when i travel for work, close to everything. Everyone is so friendly and helpful. Yess the food is so fresh however you won't find traditional Egyptian food like Molokhia there haha
2 nachten verbleven in mei 2022
Reactie van Rady Rady op 13 jun 2022
Dear Ms. Amirah Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

8/10 – Goed

Toufic

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
It was under construction
3 nachten verbleven in mei 2022
Reactie van Rady Rady op 18 mei 2022
Dear Mr. Toufic Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback As we always strive to provide the best service, atmosphere and ambiance we are renovating our main entrance and it is due to finish soon Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 – Uitstekend

Ahmad

2 nachten verbleven in maart 2022
Reactie van Rady Rady op 23 jul 2022
Dear Mr. Ahmad Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 – Uitstekend

Ramzy, Canton

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly and welcoming staff. Nice and clean hotel, with large rooms that are very inviting and accommodating. Large bathrooms w spectate tub/ shower and glass partition from tub to room so you can watch tv. Power shade provided privacy.. quite unique! Only drawback did not know about hotel entrance “renovation” taking place that detoured yes to the back side of the hotel. Overall great experience!
1 nacht verbleven in maart 2022
Reactie van Rady Rady op 4 apr 2022
Dear Mr. Ramzy Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

6/10 – Redelijk

Omar

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Big hotel
The hotel is so big and I had a very far room which made my stay not so comfort, Such a big hotel and they have very bad breakfast, this really made me disappointed and it was nt only my opinion all the group. But the team were very nice.
4 nachten verbleven in februari 2022
Reactie van Rady Rady op 2 mrt 2022
Dear Mr. Omar Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We feel sorry that our services have not met with your expectations. In regards to the room issue i wish you have raised your concern to our attention so we could have sorted it out immediately to avoid any inconvenience Rest assured that all your comments were taken into consideration with a promise to work on them Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2022
Reactie van Rady Rady op 4 feb 2022
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nie wieder
Wir mussten das Zimmer zweimal wechsle weil es so alt unhygienisch war. Leider hat sich beim Wechsel nichts geändert. Auch ist der Service sehr schlecht, die Mitarbeiter sind eher langsam und unaufmerksam.
8 nachten verbleven in december 2021
Reactie van Rady Rady op 11 jan 2022
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do apologize for the inconvenience occurred during your stay We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 – Uitstekend

AGEE A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2021
Reactie van Rady Rady op 11 jan 2022
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 – Uitstekend

Wells

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2021

10/10 – Uitstekend

Hazem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van Rady Rady op 2 dec 2021
Dear Mr. Hazem Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
Over priced!
Over priced hotel, should be 3 stars not 5!
6 nachten verbleven in november 2021
Reactie van Rady Rady op 29 nov 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

8/10 – Goed

Mads

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Business trip
Nice hotel with good level Of service
1 nacht verbleven in november 2021
Reactie van Rady Rady op 29 nov 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 – Ontzettend slecht

Victor

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2021
Reactie van Rady Rady op 12 nov 2021
Dear Mr. Victor Greetings from Dusit Thani Lakeview Cairo Thank you for your time sharing your review, we are very sorry for the inconvenience occurred during your stay Looking forward to welcoming you back at Dusit Thani Lakeview Cairo Graciously yours, Rady Rady General Manager

10/10 – Uitstekend

Sung

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2021
Reactie van Rady Rady op 7 nov 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 – Uitstekend

Hussein

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay, pools and relaxation in New Cairo. Hood service and classy hotel overall, a bit overpriced too.
1 nacht verbleven in september 2021
Reactie van Rady Rady op 2 okt 2021
Dear Mr. Hussien Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 – Ontzettend slecht

Rhianna

Reisde met partner
Negatief: Personeel en service, voorzieningen
The staff were very rude, and did not honor my changes requested through Expedia. They charged me $854 for a single night stay because they counted the first two of three days as no shows, despite having requested the changes through Expedia timely that should have remedied this. To make matters worse, i needed to stay a second night and they charged me another $300 for that. The final straw was when they showed up at my door on the final night of my stay, with a security guard telling us to leave, because our stay had expired. They made a mistake and misread their own records. I would not recommend this hotel if it was half the price. It was the most expensive place we stayed during our whole vacation and by far the worst. Very, very rude staff as well.
3 nachten verbleven in september 2021
Reactie van Rady Rady op 2 okt 2021
Dear Ms. Rhianna Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do apologize for the inconvenience occurred during your stay although there might be a sort of misunderstanding with the booking regulations and no show policies by expedia that cause this issue. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

10/10 – Uitstekend

Christian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wunderbar!
6 nachten verbleven in september 2021
Reactie van Rady Rady op 2 okt 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your rating. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I arrived at 11:45 AM . I went to the 1st receptionist , he asked me to go to the other one . I went to the other one , he told me the room needs sometime . after 15 m I got it . The room had two flies . When I had a shower in the morning , the water was all over the place outside the bathroom . I went to have my breakfast , the waiters were drained and did not bother to offer anything . I had to bring the forks, knifes and spoons . One more thing was the cleaning person next to ATM Machine down the hall , every time I go there to change money he was spying on me and cleaning around the machine . So weird !
1 nacht verbleven in juli 2021
Reactie van Rady Rady op 12 aug 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo Thank you for your time sharing your review, we are very sorry for the inconvenience occurred during your stay, rest assured that your comments were taken into consideration with the corrective measures to avoid such incident to happen in the future Hope this incident does not hold you back from using Dusit Thani Lakeview Cairo during your coming visits Looking forward to welcoming you back at Dusit Thani Lakeview Cairo Graciously yours, Rady Rady General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely evening at tierce
1 nacht verbleven in juli 2021
Reactie van Rady Rady op 12 aug 2021
Dear Valued Guest Greetings from Dusit Thani Lakeview Cairo I highly appreciate your respected feedback. We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. Looking forward to welcome you back in Dusit Thani LakeView Cairo in the near future. Warmest regards, Rady Rady General Manager

2/10 – Ontzettend slecht

COLIN

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible and not to be recommended
For my work and for my leisure, I have stayed in a lot of hotels. Never have I been so disappointed with the Dusit Thani LakeView in Cairo. One word to sum up: lousy! Not recommended. The so-called "Deluxe patio room" rooms reek of sewage, room service does not empty the trash cans and does not replace so-called free drinks such as coffee pods, pool service is unacceptable: after ordering a bottle of water, I waited 1h15 without being served; I asked another server and had to wait another 45 minutes. The wifi only works intermittently. And the last straw, the spa: you come out with a rash. Instead of staying 6 days, I stayed only one day.
6 nachten verbleven in juli 2021
Reactie van Rady Rady op 30 jul 2021
Dear Mr. Colin Greetings from Dusit Thani Lakeview Cairo Thank you for the time taken to share your feedback, we do apologize for the inconvenience occurred during your stay, rest assured that all corrective measure were taken to avoid having such issues in the future Hope this incident does not hold you back from using Dusit Thani Lakeview Cairo for your future visits Looking forward to welcoming you back at Dusit Thani Lakeview Cairo Graciously yours, Rady Rady General Manager

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in juni 2021

8/10 – Goed

Ahmed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
جيد
جيده
4 nachten verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, very clean, staff is friendly.
17 nachten verbleven in mei 2021
Reactie van General Manager op 1 jun 2021
Dear Esteemed Guest, Thank you for taking the time to review Dusit Thani Lakeview Cairo. We are glad our high quality standard, hospitable staff and gracious service have met your expectations. We will be looking forward to welcome you back soon. Graciously yours, Rady Rady General Manager