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Beoordelingen van Tolip El Galaa Cairo Hotel

5 out of 5
Tolip El Galaa Cairo Hotel
El Ourouba street Heliopolis, Cairo

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 69 van 229 beoordelingen" "
Gastenscore: 8 - Goed. 74 van 229 beoordelingen" "
Gastenscore: 6 - Redelijk. 38 van 229 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 229 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 229 beoordelingen" "

7,4/10

Netheid

7,2/10

Personeel en service

7,6/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Ahmed, Nijkerk

Reisde met partner
Goed en clean
Reactie van guest relation op 2 dec 2022
Dear Mr, Ahmedthank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolip El Galaa Cairo Hotel is a very dirty hotel. The carpet on the floor in de rooms are very dirty and the staff is not pleasant. The rooms are outdated. It is a hotel for Egyptians. I think we were the only foreigners in this Hotel. The breakfast is very bad. It is not a 5 star hotel. Most 5 star hotels in Cairo are excellent. Luckely we had to stay just for 1 night.
1 nacht verbleven in juli 2019
Reactie van Rana Effat op 19 aug 2019
Thank you for your feedback and for taking the time to write about your experience, we apologize for the dissatisfaction of your stay

2/10 – Ontzettend slecht

Peter

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pictures are misleading
7 nachten verbleven in februari 2024
Reactie van Tarek op 27 feb 2024
Dear Valued Guest,we are sorry to hear that you had a negative experience at our hotel El Galaa we strive to provide exceptional service to all our guest and we apologize to fell short in service we are grateful for your feedback and we will use it to improve our service Tolip El Galaa Team

4/10 – Matig

Davia

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom in my room needed work, the shower was spraying everywhere my hair got soaked every time. The hotel is also off a main highway so lots of traffic noise. It is convenient as far as accessibility to the airport but it is a good distance from the downtown area if you are doing any tours, most companies will charge extra for pickup services
2 nachten verbleven in februari 2024
Reactie van Tarek op 10 feb 2024
Dear Valued Guest,we are sorry to hear that you had a negative experience at our hotel El Galaa we strive to provide exceptional service to all our guest and we apologize to fell short in service we are grateful for your feedback and we will use it to improve our service Tolip El Galaa Team

10/10 – Uitstekend

Arif

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in februari 2024
Reactie van Tarek op 10 feb 2024
Dear Valued Guest,we would like to thank you for the pleasant feedback, it makes us happy that you enjoy you stay with us, we are indeed at the disposal of our guest to make their stay enjoyable we look forward to seeing you again. Tolip El Galaa Team

8/10 – Goed

Hikmat

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Breakfast limited
2 nachten verbleven in januari 2024
Reactie van Tarek op 10 feb 2024
Dear Valued Guest,we would like to thank you for the pleasant feedback, it makes us happy that you enjoy you stay with us, we are indeed at the disposal of our guest to make their stay enjoyable we look forward to seeing you again. Tolip El Galaa Team

10/10 – Uitstekend

Hooteak

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
카이로 톨립 호텔 후기
시설이나 서비스는 가격대비 만족했습니다 단 차량소음은 어느호텔이나 어쩔수 없는거 같아요 그리고 주변에 음식점이나 기타상점은 전혀없어서 차타고 나가야 합니다
2 nachten verbleven in januari 2024
Reactie van Tarek op 21 jan 2024
Dear Valued Guest,we would like to thank you for the pleasant feedback, it makes us happy that you enjoy you stay with us, we are indeed at the disposal of our guest to make their stay enjoyable we look forward to seeing you again. Tolip El Galaa Team

2/10 – Ontzettend slecht

GIRGIS

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff very bad service
5 nachten verbleven in januari 2024
Reactie van Tarek op 21 jan 2024
Dear Valued Guest,we are sorry to hear that you had a negative experience at our hotel El Galaa we strive to provide exceptional service to all our guest and we apologize to fell short in service we are grateful for your feedback and we will use it to improve our service Tolip El Galaa Team

8/10 – Goed

Deborah, New Glasgow

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good.
1 nacht verbleven in november 2023
Reactie van Tarek op 10 feb 2024
Dear Valued Guest,we would like to thank you for the pleasant feedback, it makes us happy that you enjoy you stay with us, we are indeed at the disposal of our guest to make their stay enjoyable we look forward to seeing you again. Tolip El Galaa Team

10/10 – Uitstekend

Mona

Positief: Netheid, comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Tarek op 10 feb 2024
Dear Valued Guest,we would like to thank you for the pleasant feedback, it makes us happy that you enjoy you stay with us, we are indeed at the disposal of our guest to make their stay enjoyable we look forward to seeing you again. Tolip El Galaa Team

2/10 – Ontzettend slecht

Muhammedmalik

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2023
Reactie van guest relation op 9 okt 2023
Dear Mr, Muhammed Malikwe are sorry to hear that you had a negative experience at our hotel El Galaa we strive to provide exceptional service to all our guest and we apologise to fell short in service we are grateful for your feedback and we will use it to improve our service .Tolip El Galaa Team

2/10 – Ontzettend slecht

Benoit

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A FUIR ... Le niveau de service est desesperant... Personne ne parle correctement anglais meme pas la reception... Room service 0/20... Agence d'excursion dans l'hotel a fuir... Me vll est manifeste
4 nachten verbleven in september 2023
Reactie van guest relation op 6 okt 2023
Dear Mr, Benoitwe are sorry to hear that you had a negative experience at our hotel El Galaa we strive to provide exceptional service to all our guest and we apologise to fell short in service we are grateful for your feedback and we will use it to improve our service .Tolip El Galaa Team

2/10 – Ontzettend slecht

sahir

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Too old and not clean
1 nacht verbleven in september 2023
Reactie van guest relation op 1 okt 2023
Dear Mr, Sahir we are sorry to hear that you had a negative experience at our hotel El Galaa we strive to provide exceptional service to all our guest and we apologise to fell short in cleanliness we are grateful for your feedback we will use it to improve our service Tolip El Galaa Team

6/10 – Redelijk

Benjamin

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Wir waren vorher in Hurghada ebenfalls in einem 5 Sterne Hotel. Dieses ist im vergleich höchstens bei 3 Sternen. Alles ist sehr in die Jahre gekommen, die Fenster sind so dünn, dass man alles aus der Umgebung hören kann. Für ein 3 Sterne Hotel ok aber die angegebenen 5 sind in keiner Weise gerechtfertigt
2 nachten verbleven in september 2023
Reactie van guest relation op 1 okt 2023
Dear Mr, Benjaminwe are sorry to hear that you had a negative experience at our hotel El Galaa we strive to provide exceptional service to all our guest and we apologise to fell short in service we are grateful for your feedback and we will use it to improve our service Tolip El Galaa Team

10/10 – Uitstekend

Ayman, Bayonne

1 nacht verbleven in september 2023
Reactie van guest relation op 1 okt 2023
Dear Mr , Ayman we would like to thank you for the pleasant feedback , it makes us happy that you enjoy your stay with us , we are indeed at the disposal of our guest to make their stay enjoyable we look forward to seeing you again Tolip El Galaa Team

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great choice for an airport hotel at an affordable price. Less than 15 mins to the airport for those early morning flights. Wonderful staff, very professional and helpful, I will definitely stay again. Very good breakfast buffet. It is on a busy road and the hotel advises guests not to cross it but to use the pedestrian bridge. Just get a taxi or uber to go anywhere. Close to Korba district, a vibrant area with loads of restaurants, cafes, shops. Close to Baron Palace. Surprisingly you don't hear traffic noise from your room. A very spacious room.
2 nachten verbleven in september 2023
Reactie van guest relation op 12 sep 2023
Dear Ms, Sharonwe would like to thank you for the pleasant feedback , ti makes us happy that you enjoy your stay with us. we are indeed at the disposal of our guest to make their stay enjoyable . we look forward to seeing you again.Tolip El Galaa Team

10/10 – Uitstekend

Nagy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks for all hotel staff.
14 nachten verbleven in augustus 2023
Reactie van guest relation op 6 sep 2023
Dear Mr, Nagywe would like to thank you for the pleasant feedback , it makes us happy that you enjoy your stay with us, we are indeed at the disposal of our guest to make their stay enjoyable , we look forward to seeing you again.Tolip El Galaa Team

6/10 – Redelijk

Stuart

Reisde met een groep
Positief: Personeel en service
PLEASANT STAY AT A HOTEL IN NEED OF SOME CARE
The Hotel is 15 minutes drive from the airport and convenient to get to nearby excellent Malls, but not easy to walk around in the immediate area. the decor of the Hotel is a little over the top and dated, but rooms are spacious and have everything you need. Cleanliness could be better and general upkeep. The swimming pools are a great - both of them and the staff are extremely helpful and pleasant.
1 nacht verbleven in augustus 2023
Reactie van guest relation op 28 aug 2023
Dear Valued Guest, we would like to thank you for the pleasant feedback, it makes us happy that you enjoy your stay with us, we are indeed at the disposal of our guest to make their stay enjoyable , we look forward to seeing you again Tolip El Galaa Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Safe hotel & great staff, rooms needs renovations
10 nachten verbleven in augustus 2023
Reactie van guest relation op 28 aug 2023
Dear Valued Guest, we would like to thank you for the pleasant feedback, it makes us happy that you enjoy your stay with us, we are indeed at the disposal of our guest to make their stay enjoyable , we look forward to seeing you again.Tolip El Galaa Team

10/10 – Uitstekend

mohamed

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juli 2023
Reactie van guest relation op 28 jul 2023
Dear Mr Mohamed,thank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 – Uitstekend

mohamed

6 nachten verbleven in juli 2023
Reactie van guest relation op 28 jul 2023
Dear Mohamed, thank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

2/10 – Ontzettend slecht

Sam

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van guest relation op 28 jul 2023
Dear Mr ,SamThank you to for taking the time to give us your feedback about your last stay with us at Tolip EL Galaa hotel, we apologized that our service did not meet your expectation. we will strive to do better. thank you for taking the time to bring this to our attention. to ensure this doesn’t happen again. Been raised to the management teams to take the necessary action we always assure you that in your next stay you will see and feel the improvement.Much appreciated management teams.Tolip El Galaa

6/10 – Redelijk

FARAG

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van guest relation op 19 jul 2023
Dear Valued Guest , First of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

10/10 – Uitstekend

Mohammad

1 nacht verbleven in juli 2023
Reactie van guest relation op 19 jul 2023
Dear Mr Mohamed, First of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

8/10 – Goed

Farah

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fair
Need some renovation but rooms are clean and super nice staff (special thanks to Ghada from housekeeping), they have separate pools, one for kids and another big one, the location tho wasn’t the best, far from downtown and all the touristic places.
3 nachten verbleven in juni 2023
Reactie van guest relation op 5 jul 2023
Dear Valved Guest, First of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

10/10 – Uitstekend

Anyi

1 nacht verbleven in juni 2023
Reactie van guest relation op 19 jul 2023
Dear Valued Guest, First of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

8/10 – Goed

Ahmd

1 nacht verbleven in juni 2023
Reactie van guest relation op 19 jul 2023
Dear Mr Ahmed, thank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation,we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trustMuch appreciated management teams.Tolip El Galaa

8/10 – Goed

Lara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms were clean and spacious. The hotel is quiet and the staff is super nice and helpful.
6 nachten verbleven in mei 2023
Reactie van guest relation op 3 jun 2023
Dear Mrs, Larathank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

6/10 – Redelijk

Rodolfo, San José

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Hotel prácticamente de paso , es muy viejo sus instalaciones y el mobiliario, desayuno sin variedad, no lo recomiendo.
1 nacht verbleven in mei 2023
Reactie van guest relation op 30 mei 2023
Dear Valued Guest, First of all we thank you to for taking the time to give us your feedback about your last stay with us Tolip El Galaa hotel all points and concerned about breakfast and furniture been raised to the management team to take the necessary action or to retrain our team. We always take our guest concerned as feedback to improve our services we assure you that in your next stay you will see and feel the improvement. Much appreciated Management Team.Tolip El Galaa

8/10 – Goed

Sadia, na

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van guest relation op 16 mei 2023
Dear Valued Guest , thank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trustMuch appreciated management teams.Tolip El Galaa

10/10 – Uitstekend

Sara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel, very good service and especially a very professional staff that helped us during our stay. I really appreciated everything, in particular the great room service by Mrs/ Hanaa, she was very competent and accurate in every single thing. I really recommend this hotel.
10 nachten verbleven in april 2023
Reactie van guest relation op 18 apr 2023
Dear Mrs, Sarathank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 – Uitstekend

mohamed

Zakenreiziger
Positief: Personeel en service, comfort kamer
5 nachten verbleven in maart 2023
Reactie van guest relation op 30 mrt 2023
Dear Mr, MohamedFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

8/10 – Goed

Cladys E C Feroldi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muito bom
Foi muito bom porque tinha um quarto separado, e até uma cozinha.
1 nacht verbleven in maart 2023
Reactie van guest relation op 25 mrt 2023
Dear valued guest, First of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

6/10 – Redelijk

Robyn

Positief: Netheid
It was ok. Nothing spectacular.
3 nachten verbleven in maart 2023
Reactie van guest relation op 21 mrt 2023
Dear Mr, RobynFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

2/10 – Ontzettend slecht

Matt

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
The staff at the front desk are horrible. Could barely find a way for us to pay because they couldn’t figure out the machines. Amenities were not as described
1 nacht verbleven in maart 2023
Reactie van guest relation op 13 mrt 2023
Dear Mr, MattThank you to for taking the time to give us your feedback about your last stay with us at Tolip EL Galaa hotel, we apologised that our service did not meet your expectation. we will strive to do better. thank you for taking the time to bring this to our attention. to ensure this doesn’t happen again. Been raised to the management teams to take the necessary action we always assure you that in your next stay you will see and feel the improvement.Much appreciated management teams. Tolip El Galaa

2/10 – Ontzettend slecht

Idrisul

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2023
Reactie van guest relation op 2 apr 2023
Dear Ms, Idrisul Thank you to for taking the time to give us your feedback about your last stay with us at Tolip EL Galaa hotel, we apologized that our service did not meet your expectation. we will strive to do better. thank you for taking the time to bring this to our attention. to ensure this doesn’t happen again. Been raised to the management teams to take the necessary action we always assure you that in your next stay you will see and feel the improvement. Much appreciated management teams. Tolip El Galaa

8/10 – Goed

Danilo

7 nachten verbleven in februari 2023
Reactie van guest relation op 30 mrt 2023
Dear Mr, Danilothank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 – Uitstekend

Abdul

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice breakfast and clean room and good workers
8 nachten verbleven in februari 2023
Reactie van guest relation op 14 feb 2023
Dear Mr, Abdulthank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 – Uitstekend

Wael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good
2 nachten verbleven in januari 2023
Reactie van guest relation op 1 feb 2023
Dear Mr , WaelFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

10/10 – Uitstekend

NADEEM, GILLINGHAM

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very helpful and friendly staff. Great location of the hotel, closer to Airport and on main highway was very helpful.
5 nachten verbleven in januari 2023
Reactie van guest relation op 1 feb 2023
Dear Mr , Nadeemthank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

6/10 – Redelijk

Albaraa

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The facility is old and way overrated but the staff are amazing. The attitude was exceptional
3 nachten verbleven in januari 2023
Reactie van guest relation op 1 feb 2023
Dear , Albaraathank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, , we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trustMuch appreciated management teams.Tolip El Galaa

2/10 – Ontzettend slecht

TARIQ R M

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service it’s bad any orders coming after 2 our
Reactie van guest relation op 1 feb 2023
Dear Mr ,TARIQ R MThank you to for taking the time to give us your feedback about your last stay with us at Tolip EL Galaa hotel, we apologized that our service did not meet your expectation. we will strive to do better. thank you for taking the time to bring this to our attention. to ensure this doesn’t happen again. Been raised to the management teams to take the necessary action we always assure you that in your next stay you will see and feel the improvement.Much appreciated management teams.Tolip El Galaa

6/10 – Redelijk

dave, new rochelle

Reisde met familie
Reactie van guest relation op 1 feb 2023
Dear Mr, Davethank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 – Uitstekend

Nasser

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A nice place to stay, quite area
Reactie van guest relation op 8 jan 2023
Dear Mr, NasserFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.

8/10 – Goed

Kathryn

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
Convenient
1 nacht verbleven in januari 2023
Reactie van guest relation op 8 jan 2023
Dear Mr, Kathrynthank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation,we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

10/10 – Uitstekend

Hazem

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was perfect,everybodys was doiing his part in a professional matter, thabks to Hanaa too.
Reactie van guest relation op 8 jan 2023
Dear Mr, Hazemthank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

2/10 – Ontzettend slecht

Lesa

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van guest relation op 5 jan 2023
Dear Ms, LesaThank you to for taking the time to give us your feedback about your last stay with us at Tolip EL Galaa hotel, we apologized that our service did not meet your expectation. we will strive to do better. Been raised to the management teams to take the necessary action we always assure you that in your next stay you will see and feel the improvement. Much appreciated management teams. Tolip El Galaa

8/10 – Goed

Kader

Reisde met familie
Positief: Netheid, voorzieningen
Precio
Reactie van guest relation op 5 jan 2023
Dear Mr, KaderThank you to for taking the time to give us your feedback about your last stay with us at Tolip EL Galaa hotel, we apologized that our service did not meet your expectationBeen raised to the management teams to take the necessary action we always assure you that in your next stay you will see and feel the improvement.Much appreciated management teams.Tolip El Galaa

8/10 – Goed

KHALED

5 nachten verbleven in december 2022
Reactie van guest relation op 31 dec 2022
Dear Mr , Khaled thank you for having chosen Tolip El Galaa hotel, we are appreciating your feedback, we are delighted to know that we have lived up to your expectation, on behalf all of us we are incredibly grateful that time to share your feedback with us, we do try hard to make our guests feel at home and we are looking forward to welcoming you back again soon, thank you for placing your trust.Much appreciated management teams.Tolip El Galaa

8/10 – Goed

Zeyad

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel 😎👌
Det var ett bra hotell, ingick ett bra sortiment på frukosten mkt att välja mellan och det var gott 👌😎
6 nachten verbleven in december 2022
Reactie van guest relation op 20 dec 2022
Dear Mr, ZeyadFirst of all we thank you to for taking the time to give us your feedback about your last stay at your home when you are away from home Tolip El Galaa hotel we are delighted to know that your enjoyed you stay with us looking forward to welcome you back soon .Best Regards Tolip El Galaa Management Team.