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Beoordelingen van Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
44380 West Hills Lane, Caldwell, OH

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 129 van 181 beoordelingen" "
Gastenscore: 8 - Goed. 39 van 181 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 181 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 181 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 181 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

David, Stow

Positief: Voorzieningen
The hotel staff and facilities staff at this location are the friendliest and efficient group. The property is fairly new. Very clean and up to date. The rooms were spotless and comfortable. An excellent stay for a great price.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Terry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean comfortable very nice staff. Nice pool and hot tub.
2 nachten verbleven in maart 2024

8/10 – Goed

Matthew

Positief: Netheid, personeel en service
Not bad. Staff was friendly, room was clean. The pool and hot tub were broke. No USB ports in room. Comfortable bed, would stay again.
1 nacht verbleven in februari 2024
Reactie van Joy op 25 feb 2024
Hi Matthew,Thank you for taking the time to do our online survey. There is a USB port on the alarm clocks. I am sorry for the inconvenience and hope you choose our hotel again

4/10 – Matig

Jeff

1 nacht verbleven in januari 2024
Reactie van Joy op 9 feb 2024
Jeff,Thank you for taking the time to do our online survey. Hope you have a safe and happy 2024.

10/10 – Uitstekend

Craig

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Joy op 9 feb 2024
Thank you for taking the time to do our online survey. We appreciate your review and thank you for choosing our hotel for your recent stay.

10/10 – Uitstekend

AMY

1 nacht verbleven in december 2023
Reactie van Joy op 9 feb 2024
Thank you for taking the time to do our online survey, it is greatly appreciated. Thank you for choosing our hotel for your recent stay and hope to see you again.

8/10 – Goed

Christa, Poca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean. Nothing super fancy and the walls were thin so you could hear a lot of noise in the hotel. Overall a good stay.
1 nacht verbleven in december 2023
Reactie van Joy op 9 feb 2024
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. We hope to see you again.

10/10 – Uitstekend

Dana

2 nachten verbleven in december 2023
Reactie van Joy op 9 feb 2024
Thank you taking the time to do our online survey, it is greatly appreciated and thank you for choosing our hotel for your recent stay. We hope to see you again.

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Serafima

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay
3 nachten verbleven in november 2023

10/10 – Uitstekend

Tamara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, comfortable, no complaints.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel. Clean and staff are friendly and do a great job.
1 nacht verbleven in november 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and friendly staff. Very clean, from the lobby to the hallways and rooms.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

BERNARD

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff and very clean
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

simeon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Joy was the face that greeted us over and over again. All of the staff was wonderful and everything was clean and comfortable. Would highly recommend to anyone
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Joy was a great hostess
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Terressa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was quiet and clean.
1 nacht verbleven in september 2023

10/10 – Uitstekend

lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great bang for your buck
The staff was friendly and helpful. The room was a decent size, clean and had a larger size mini fridge. The only downfall was how loud the AC unit was when running which made it harder for the kids to sleep.
2 nachten verbleven in september 2023

6/10 – Redelijk

Karen Pruitt

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
I coukd not get the internet conn. ection on my tablet. Have not had this problem before in any hotel even in other countries. Was a disappointment
1 nacht verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Louise

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is the first place we’ve rented that had enough warm bedding! Usually I bring an extra blanket along for more comfort but didn’t need it here! I LOVED the large shower! Again, we haven’t rented a room that had a real shower before! It was a wonderful surprise! The only thing I would suggest to this facility is to have a place to charge a cell phone in the suite. My phone was dead and I couldn’t recharge it until we returned home. Don’t think that not having a place to charge a phone took away from the comfort of that room though!
1 nacht verbleven in september 2023

10/10 – Uitstekend

Brandey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super welcoming atmosphere. The rooms were super clean, beds were super comfortable. The pool and hot tub were both very clean and warm.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Dorie

Positief: Netheid
2 nachten verbleven in september 2023

10/10 – Uitstekend

Vincent

1 nacht verbleven in september 2023

10/10 – Uitstekend

Jeffery

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Christine, West Allis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful. Hotel was immaculate. I thought it was brand new and was shocked to find out it’s 8.5 years old. It’s maintained in great condition.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Michele

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk clerk was great and even called to make sure everything was good in the room
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Cathleen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful nights stay.
Every area of the hotel was very clean and kept up. Employees were all very nice. The room was comfortable. The pool area was clean and we appreciated the breakfast being available. Great value.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My kids loved the pool! We've stayed here 2 times now and both times we had the best time.
1 nacht verbleven in augustus 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable business accommodations.
friendly staff. everything was clean. jacuzzi was great.
3 nachten verbleven in juli 2023

8/10 – Goed

Lidiya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not bad. Would stay again
1 nacht verbleven in juli 2023

8/10 – Goed

Will

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Next to a restaurant was a plus!
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Valli

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was outstanding and rooms were super clean breakfast was delicious, pool was nice only thing the floor was very slippery with wet feet made me very nervous with my grandkids.
1 nacht verbleven in juli 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
False advertising that our room was SMOKING. Everything else was great, especially Bonnie the server at breakfast.
2 nachten verbleven in juli 2023
Reactie van JOY op 21 jul 2023
Let me apologize for the misinformation relayed to you. Our website shows that we are a non-smoking facility as well as a pet free hotel. If you were informed otherwise by another site then yes you were misinformed. May I suggest calling the hotel directly if you have a question or concern for your accommodations or visit the hotel website. Thank you for staying with us on your recent stay.

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gret Hotel
We chose this hotel because we have stayed at other Comfort Inn and Suites. This one did not let us down. Great hotel, great location and everything was perfect!
1 nacht verbleven in juli 2023
Reactie van Joy op 21 jul 2023
Thank you for your great review and for choosing our hotel for your recent stay. I will be sure to pass them along to my staff. Hope to see you again.

10/10 – Uitstekend

Tiffany

3 nachten verbleven in juli 2023

10/10 – Uitstekend

Cynthia

Positief: Netheid, staat van de accommodatie en faciliteiten
We thoroughly enjoyed our stay and the breakfast was excellent. The hotel was clean and staff were pleasant with the exception of Natasha who was not cordial. When we arrived each time at the desk she would not look up until it was convenient and appeared annoyed when I asked for additional shampoo, only one was provided one day and there were two of us. Natasha needs to be coached on professional etiquette, especially in the hotel and concierge service industry. Normally we would not complain but Natasha was rude and that is not okay based on all the money we paid for 7 nights. Other than Natasha our stay and other staff were excellent.
1 nacht verbleven in juli 2023
Reactie van Joy op 9 jul 2023
Thank you for the 5 Stars and to address your review concerning Natasha, let me assure you that she is one of my most pleasant and accommodating employees and I did review this with her like yourself, I want complete satisfaction with all guest. Talking to her about this she had no intention of being rude if she came off that way so please accept my apologies and hers. She has had a rough week with some personal things and sometimes those things can come off the wrong way but please again accept my apologies. As far as the room amenities I take responsibility for not providing more information to housekeeping as to supply more. We did do a linen change and a new housekeeper serviced your room and I should've made her aware you needed more. I hope you made it home safely and getting some much needed rest for you both.

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juni 2023
Reactie van Joy op 9 jul 2023
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. We hope to see you again.

10/10 – Uitstekend

Katti Jo

1 nacht verbleven in juli 2023
Reactie van Joy op 24 jul 2023
Thank you for taking the time to do our online survey. We appreciate you choosing our hotel for your recent stay and hope to see you again.

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We needed a last minute hotel for a 1 night stay. We didn’t arrive until late. We found the staff to be extremely helpful and nice. The hotel and our room was very clean. I thought the bed was comfortable and slept well. Breakfast was good and they have a nice selection from fruit to yogurt to make your own waffles and everything in between. We would definitely stay there again.
1 nacht verbleven in juli 2023
Reactie van Joy op 9 jul 2023
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. We appreciate your great compliments and I will be sure to pass them along to my staff. Hope to see you again.

10/10 – Uitstekend

Tobias

1 nacht verbleven in juni 2023
Reactie van Joy op 21 jun 2023
Thank you for taking the time to do our online survey and choosing our hotel on your recent stay. We appreciate your business and hope to see you again.

10/10 – Uitstekend

RONALD

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The stay was just perfect. My wife and I along with a friend went to a concert and this was perfect. A great location right off the interstate with a good selection of eating places including one right off the parking lot. The rooms were clean, neat and attractive. It was exactly as described online. The staff were very friendly and helpful. The inside pool and the hot tub were used and were excellant. The breakfast food was good, also. Quiet, safe and just a perfect place to visit.
1 nacht verbleven in juni 2023
Reactie van Joy op 21 jun 2023
Thank you for taking the time to do our online survey and for choosing our hotel on your recent stay. I will be sure to pass along your wonderful compliments to my staff. Hope to see you again.

10/10 – Uitstekend

Leann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Joy op 21 jun 2023
Thank you for taking the time to do our online survey and for choosing our hotel on your recent stay. We hope to see you again.

10/10 – Uitstekend

Tina

Reisde met een groep
Positief: Netheid
Employees were wonderful
2 nachten verbleven in mei 2023
Reactie van Joy op 21 jun 2023
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. I will be sure to pass along to my staff your wonderful compliment. We hope to see you again.

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed here for a wedding close by. Staff was excellent. Very clean, would stay again if ever in area.
2 nachten verbleven in mei 2023
Reactie van Joy op 21 jun 2023
Thank you for taking the time to do our online survey and for the wonderful compliments, I will be sure to pass them along to my staff. We hope to see you again.

8/10 – Goed

RONALD

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extremely clean and very friendly staff. Good location and parking.
2 nachten verbleven in april 2023