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Beoordelingen van El Colibri Hotel & Spa

3.5 out of 5
El Colibri Hotel & Spa
5620 Moonstone Beach Dr, Cambria, CA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 616 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 234 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 90 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 1000 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

fabienne

Reisde met familie
Positief: Personeel en service, comfort kamer
1 nacht verbleven in juli 2022
Reactie van Kelli, Front Desk Staff, El Colibri Hotel and Spa op 19 jul 2022
Greetings, Fabienne, and thank you for your positive feedback! We are so happy you enjoyed your stay! The El Colibri Hotel and Spa, our staff, and our company strive to provide exceptional accommodations and service to our guests. The hotel will be undergoing renovations in the coming year to include updated beds and furnishings, and a limited breakfast offering. We hope you will revisit us when the updates are completed. Thank you and we look forward to hosting you for a future stay.

10/10 – Uitstekend

Don and Michelle

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 28 apr 2024
Thank you! We are glad you enjoyed your stay!

8/10 – Goed

Martha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was dismayed upon entering my room to find that there was no security bar on the door. Security is my first concern, even more than a comfortable bed. The hotel was otherwise fine. I liked having a fireplace in the room, although it took a bit of searching to find out how to turn it on!
2 nachten verbleven in april 2024
Reactie van El Colibri op 21 apr 2024
Thank you for your review.All of our rooms have deadbolts to secure the doors. We are sorry that you didn’t feel comfortable with that. The fireplaces all run off of a thermostat on the wall labeled “fireplace”. The team is also happy to assist via phone or stop by the room to show a guest.

6/10 – Redelijk

Phillip, Pleasanton

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Found stained sheets and no one was on property to get replacement.
2 nachten verbleven in april 2024
Reactie van Front Desk Team op 21 apr 2024
Thank you for your review. We have associates available 24/7. We apologize if there was a miscommunication that caused you to feel like help wasn’t available.

6/10 – Redelijk

Alex

Walkable, close to the beach. Quiet and clean The front desk person when i arrived was rude Will not allow you early check in
2 nachten verbleven in april 2024
Reactie van Front Desk op 21 apr 2024
Thank you for your feedback. We are glad you enjoyed the location. We are sorry if you were unable to get in early, sometimes we just don’t have the rooms ready.

10/10 – Uitstekend

Andres

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 20 apr 2024
Thank you!

10/10 – Uitstekend

Edgar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent choice for a getaway weekend.
1 nacht verbleven in april 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 17 apr 2024
We are glad you enjoyed your stay.

10/10 – Uitstekend

Peter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We checked in late in the day. Bernice called me around 8 PM to let me know that she would leave at 10 PM and gave me instruction on how to get our keys if we arrived after she had already left. When we arrived, Bernice just got into her car. Even though her shift was over and she was already leaving, she got out of her car and helped us check in and made sure we were well situated before she left for the evening. Great customer service!! Thanks again!
1 nacht verbleven in april 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 11 apr 2024
Thank you! We are so glad you enjoyed your stay and our service.

6/10 – Redelijk

Laurie

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van kw op 9 apr 2024
Thank you for your review.

10/10 – Uitstekend

Juan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel!
1 nacht verbleven in april 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 7 apr 2024
Hi Juan, Thank you for your feedback, we are so glad you enjoyed your stay. We hope to host you again soon.

10/10 – Uitstekend

David

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 7 apr 2024
Hi David, Thank you for your review, we are glad that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Vince

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was beautiful with a view of a peaceful natural setting. Open the window and hear the waves crashing on the beach. Walkable to one of the best coffee houses in Cambria. I recommend that if you have a chance, stay at this hotel.
1 nacht verbleven in april 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 6 apr 2024
Hello Vince, We appreciate your feedback and are glad you had a wonderful stay. We hope to see you again soon!

10/10 – Uitstekend

Gerald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are spacious and comfortable
2 nachten verbleven in maart 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 30 mrt 2024
We are glad you enjoyed your stay.

4/10 – Matig

Suzanne, Walnut Creek

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Don't be fooled by the name. It's not a spa. They have a hot tub and steam room which they closed due to construction. Don't think you can book a massage! And it's not on Moonstone Beach. You have to walk on the trail to get to the beach. No view. Backs to a forest. Entire 2nd floor was under construction. Said they had 'grab n go' breakfast. It was all gone before 8:30am. Another guest said the construction workers had eaten all of it. Very disappointed. Hotels along the water were priced abt the same or even less. Lesson learned.
3 nachten verbleven in februari 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 27 mrt 2024
Thank you for your feedback. Our renovation is nearing its completion and will be done within a week. We apologize for teh inconvinence, but we strive to improve our offerings and we are proud to now offer new rooms. We have 2 spa technicians, they do book in advanced as we are one of the only spas in town. We are sorry that you were unable to enjoy those services.

8/10 – Goed

Scott

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quaint Santa Fe feel
1 nacht verbleven in maart 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 26 mrt 2024
Hello Scott, Thank you for the review.

10/10 – Uitstekend

Razel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful room, loved the fireplace and location
1 nacht verbleven in maart 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 16 mrt 2024
Hello Razel, We are so glad you enjoyed your stay!!

10/10 – Uitstekend

Matthew

Reisde met een groep, Zakenreiziger, Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would come again ! Was a great stay !!
2 nachten verbleven in maart 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 13 mrt 2024
Hello Matthew, We are so glad you enjoyed your stay.

6/10 – Redelijk

Casey

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The hotel is being renovated though the room we stayed in had already been updated and still felt lackluster, cold and dated. The bathroom door wouldn’t shut properly and the lighting throughout the room was dim. The acoustics in the hotel are poor, you can hear everything. The staff were friendly and helpful.
2 nachten verbleven in maart 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 10 mrt 2024
Thank you for your review.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 1 mrt 2024
We are so glad you enjoyed your stay.

10/10 – Uitstekend

JOSE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was great! All the staff were friendly and professional. I will book again in the future.
1 nacht verbleven in februari 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 27 feb 2024
Hello Jose, We are so glad you enjoyed your stay.

10/10 – Uitstekend

Charles

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice.
1 nacht verbleven in februari 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 25 feb 2024
We are so glad you enjoyed your stay.

10/10 – Uitstekend

Alexandr

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a great place with friendly staff, is clean, and is very close to Hearst Castle, only 6 minutes away. There are many dining options and other things to do and explore. Thank you.
3 nachten verbleven in februari 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 21 feb 2024
Hello Alexandr,We are so glad you enjoyed your stay.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and staff was friendly
4 nachten verbleven in januari 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 6 feb 2024
We are so glad you enjoyed your stay.

8/10 – Goed

Kirsten

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was amazing except for the fact that it was under construction. It wasn’t listed on Expedia nor was it listed on the hotels website. I was notified once I checked in that there was construction and it was a Friday. I figured no construction would be happening over the weekend, I didn’t hear very much of it on Saturday but Sunday morning at 9 AM,I was woken up to very loud, banging and drilling. I believe in the room below me when I mentioned it to the front desk at checkout, they said, were you told at check-in and I said yes and they said oh we’re so sorry that it was disruptive, but we are under construction.
2 nachten verbleven in februari 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 6 feb 2024
We are sorry to see the issues you encountered. We appreciate your feedback and will work to improve.

10/10 – Uitstekend

Steve

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy checkin. Small room.
1 nacht verbleven in februari 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 4 feb 2024
Thank you for the review.

8/10 – Goed

Bryan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 22 jan 2024
Thank you for the review.

6/10 – Redelijk

Aimee Noelle, Los Angeles

Reisde met partner
Positief: Netheid, personeel en service
This is an expensive hotel given other hotels in the area. Note that the hotel is on the corner of highway 1 and there is limited view from the windows. The room itself is nice for sure, but at the price point, the location should be better or the room views.
1 nacht verbleven in december 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 22 jan 2024
We appreciate your feedback.

8/10 – Goed

Lauri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay! When we booked we were not notified that there were renovations going on. It didn’t matter as we did not encounter any problems or noise. No ocean view but the rooms were larger than expected, bathrooms were very large.
2 nachten verbleven in januari 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 19 jan 2024
We are so glad you enjoyed your stay.

10/10 – Uitstekend

arianna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 14 jan 2024
We are so glad you enjoyed your stay.

10/10 – Uitstekend

Schenfeld

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
El Colibri is just the right pick.
My husband and I needed rest after the crazy Holiday season. We booked at El Colibri and could not have been more pleased. This cute boutique hotel, exceeded our expectations.
2 nachten verbleven in januari 2024
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 8 jan 2024
We are so glad you enjoyed your stay.

10/10 – Uitstekend

Edward

Very nice stay
Beautiful hotel, beautiful area. Hotel was very clean and kept up. Our view was of nature and a trail to the beach, which was stunning. A little cute town walking distance from our hotel! Can’t wait to be back.
1 nacht verbleven in december 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 1 jan 2024
We are so glad you enjoyed your stay.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 31 dec 2023
Hello Mary, Thank You for the review.

6/10 – Redelijk

Ethan

Reisde met familie
Positief: Netheid
Quiet.
2 nachten verbleven in december 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 29 dec 2023
Thank you for the review.

10/10 – Uitstekend

Darlene

3 nachten verbleven in december 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 19 jan 2024
We are so glad you enjoyed your stay.

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 29 dec 2023
We are so glad you enjoyed your stay.

8/10 – Goed

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly staff
Holiday weekend getaway. Was nice and staff was friendly as always
2 nachten verbleven in december 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 27 dec 2023
We are so glad you enjoyed your stay.

6/10 – Redelijk

Samer

2 nachten verbleven in november 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 23 dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Jacqueline

2 nachten verbleven in december 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 20 dec 2023
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Kimberlyn

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 20 dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Nicole

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff is personable. There is also a walkway to the beach.
1 nacht verbleven in december 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 20 dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Elida

1 nacht verbleven in december 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 5 jan 2024
Hello Elida, We are glad you enjoyed your stay.

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Holiday getaway
Hotel was great and in a perfect location. Staff was friendly and professional. Will be returning for a longer stay.
2 nachten verbleven in december 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 20 dec 2023
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

JENNIFER, SAN JOSE

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Room 110: The staff were good, however the hotel needs help. Our bathroom sink fell into the cabinet while we were washing our hands, water all over. The seal broke I guess. They attempted a fix. Then no hot water at all in the shower, but warm water in the sink. Very odd. Minor things; the USB by the bed did not work. There was no body wash in the dispenser. We won’t stay there again, which is too bad because I really has potential.
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 3 dec 2023
Hi Jennifer, Thank you for feedback. We apologize for the inconvenience during your stay, this is not a regular thing at El Colibri. For the future, we are planning to have renovations to the room that will fix these issues. Thank you again for staying with us and we appreciate your review.

8/10 – Goed

Mario

2 nachten verbleven in november 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 20 dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Mihaela

2 nachten verbleven in november 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 20 dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Brad

2 nachten verbleven in november 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 20 dec 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Annalisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 23 nov 2023
Hello Annalisa, Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Amie

2 nachten verbleven in november 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 21 nov 2023
Hi Amie, Thank you for staying with us, we appreciate your review. Happy Holidays.

6/10 – Redelijk

Heather

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a good hotel, staff was amazing. Our only complaint was the beds, so uncomfortable. Mattresses were hard as a rock.
3 nachten verbleven in november 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 19 nov 2023
Hello Heather, We appreciate your feedback. We apologize your mattress was not comfortable. In the future we are looking to replace our mattresses and resolve this.

10/10 – Uitstekend

Cindy

Positief: Netheid
1 nacht verbleven in november 2023
Reactie van Front Desk Staff, El Colibri Hotel and Spa op 16 nov 2023
Hello Cindy, Thank You for your review.