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Beoordelingen van Holiday Inn Cambridge, an IHG Hotel

4 out of 5
Holiday Inn Cambridge, an IHG Hotel
Lakeview Bridge Road, Impington, Cambridge, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 412 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 336 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 144 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 76 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 1000 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Marc

Positief: Comfort kamer
1 nacht verbleven in juli 2019
Reactie van Guest Relations op 6 aug 2019
Thank you for taking the time to rate your stay and we look forward to welcoming you back in the future. Best Regards, Martin Carpenter - Guest Relations

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A very good hotel, after having spent 14 days on holiday parcs. Very friendly, comfortable and nice staff.
1 nacht verbleven in augustus 2017

8/10 – Goed

Coba, Amsterdam

Positief: Netheid, personeel en service en comfort kamer
Leuk hotel net buiten Cambridge
Prima hotel met uiterst vriendelijk personeel.Kamers zijn ruim opgezet en schoon. Genoeg te doen in het hotel. Zoals fitnes en een zwembad

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
New .. friendly.. well presented and new
1 nacht verbleven in april 2024
Reactie van Livvy Hamilton op 22 apr 2024
Dear GuestThank you for your review and I hope we can welcome you back to the hotel again in the future.Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

KEITH

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
outstandingly kind staff
5 nachten verbleven in april 2024
Reactie van Livvy Hamilton op 15 apr 2024
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regardsLivvy HamiltonGuest Relations

8/10 – Goed

Robert, London

Positief: Netheid, staat van de accommodatie en faciliteiten
Good family spot
1 nacht verbleven in maart 2024
Reactie van Livvy Hamilton op 26 mrt 2024
Dear GuestThank you for your review and I am pleased you enjoyed your recent stay. Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

Wei

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brilliant front desk service, excellent breakfast and cozy bed. If have chance come back, it will be my best selection.
1 nacht verbleven in maart 2024
Reactie van Livvy Hamilton op 19 mrt 2024
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future.Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

Amanda Josephine

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The only thing that let our stay down was the miserable receptionist that was working when we booked in. She wouldnt make eye contact, had no smile and was generally very miserable. Otherwise all was very good.
1 nacht verbleven in maart 2024
Reactie van Livvy Hamilton op 11 mrt 2024
Dear GuestThank you for your review and I am pleased you enjoyed your stay but I am sorry you had this experience with reception. I have passed on your comments.Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

Anna

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Me and my 2 sons had an amazing time staying here lovely staff and restaurant and the facilities swimming etc was great . Looking forward to staying again
2 nachten verbleven in maart 2024
Reactie van Livvy Hamilton op 8 mrt 2024
Dear GuestThank you for your review and I am so pleased you and your boys enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future.Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

Gail

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Very clean room. Also quiet at night.
1 nacht verbleven in maart 2024
Reactie van Livvy Hamilton op 4 mrt 2024
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

Pattarin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great in all aspects!
1 nacht verbleven in februari 2024
Reactie van Livvy Hamilton op 25 feb 2024
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us.I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

Panagiotis, London

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value! The hotel's got a beautiful lobby and great facilities, including a pool and gym. The staff was polite and the rooms comfy and clean. Also, they offer 24-hour room service. It's great for families and, although there's nothing to do around the hotel, central Cambridge is a 15min drive away. We were very pleasantly surprised with this hotel, I would totally recommend.
1 nacht verbleven in februari 2024
Reactie van Livvy Hamilton op 22 feb 2024
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us and were able to make use of the facilities. Kind regards Livvy Hamilton Guest Relations Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

Marilia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Livvy Hamilton op 22 feb 2024
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us. Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

Phil

1 nacht verbleven in februari 2024
Reactie van Livvy Hamilton op 22 feb 2024
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us. Kind regards Livvy Hamilton Guest Relations

8/10 – Goed

Natalie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nicely decorated lobby and bar area , clean rooms and lobby but swimming pool changing rooms are in need of a refresher
2 nachten verbleven in februari 2024
Reactie van Livvy Hamilton op 18 feb 2024
Dear Guest Thank you for your review and I have passed on your comments regarding the swimming pool to our health club team. Kind regards Livvy Hamilton Guest Relations

8/10 – Goed

colin

2 nachten verbleven in februari 2024
Reactie van Livvy Hamilton op 18 feb 2024
Dear Guest Thank you for your review and I am pleased you enjoyed your recent stay with us. Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

Richard

1 nacht verbleven in februari 2024
Reactie van Livvy Hamilton op 18 feb 2024
Dear Guest Thank you for your review.Kind regards Livvy Hamilton Guest Relations

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
4 nachten verbleven in januari 2024
Reactie van Livvy Hamilton op 14 feb 2024
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

Clare

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The food was wonderful, the staff very kind and helpful and it was a nice calm place to stay.
4 nachten verbleven in februari 2024
Reactie van Livvy Hamilton op 12 feb 2024
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

Christopher Stephen

1 nacht verbleven in februari 2024
Reactie van Livvy Hamilton op 12 feb 2024
Dear Guest Thank you for your review.Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

Kunal

1 nacht verbleven in februari 2024
Reactie van Livvy Hamilton op 7 feb 2024
Dear Guest Thank you for your review and I am pleased you enjoyed your recent stay with us.Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

Alison

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Livvy Hamilton op 5 feb 2024
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future.Kind regardsLivvy HamitlonGuest Relations

10/10 – Uitstekend

janet

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a fantastic time staff were amazing could not fault anyone they all were so helpful and pleasant. The pool was a bonus yes changing rooms could do with an upgrade but didn't spoil our enjoyment did not get chance to use the gym but will come prepared next visit. Food in Restaurant was tasty and well presented had some lovely cocktails in bar area very good. Breakfast delivered plenty of choice and staff filled up regular certainly left with full contented tummys . Plenty of car parking spaces and felt my car was safe and secure. Thank you to all the staff team you were all great.
1 nacht verbleven in februari 2024
Reactie van Livvy Hamilton op 5 feb 2024
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us.I have passed your kind comments on to the team and hope we can welcome you back to the hotel again in the future.Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Livvy Hamilton op 30 jan 2024
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

8/10 – Goed

Amy

Reisde met een groep
Positief: Personeel en service, voorzieningen
The bedroom was nice and a good size, however the bathroom felt unclean. There were hairs in the sink and the floor was dirty. The extractor fan didn't work and when I looked at it I could see why, it was disgusting. The bath matt had also been put in upside down, which isn't an issue but does goes to show the effort put into making it look presentable. The bar and restaurant areas were clean and presentable, if not a little chilly. Staff were very friendly and helpful. The "spa" area was nothing more than a sauna and steam room next to an average, swimming pool and the whole area including changing rooms could really use some TLC, it looked very run down.
1 nacht verbleven in januari 2024
Reactie van Livvy Hamilton op 24 jan 2024
Dear Guest Thank you for your review and I am pleased the staff looked after you during your recent stay. I am sorry that your bathroom cleanliness not up to our usual standard. I have passed on your comments to our housekeeping and health club teams. I hope we can welcome you back in the future to restore your faith in our service. Kind regards Livvy Hamilton Guest Relations

2/10 – Ontzettend slecht

Neil

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
2 nachten verbleven in januari 2024
Reactie van Livvy Hamilton op 19 jan 2024
Dear GuestThank you for your review and I hope we can welcome you to the hotel again in the future to restore your faith. Kind regardsLivvy Hamilton Guest Relations

10/10 – Uitstekend

Andy

1 nacht verbleven in januari 2024
Reactie van Livvy Hamilton op 19 jan 2024
Dear GuestThank you for your review and I am pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future. Kind regardsLivvy Hamilton Guest Relations

10/10 – Uitstekend

Jenny

1 nacht verbleven in januari 2024
Reactie van Livvy Hamilton op 5 feb 2024
Dear guestThank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

Katelyn

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Livvy Hamilton op 11 jan 2024
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

Elizabeth

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable and spacious family room, swimming pool was a good size. Great buffet breakfast! We love this hotel as a great jumping off point for days out in the area.
1 nacht verbleven in december 2023
Reactie van Livvy Hamilton op 8 jan 2024
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future. Kind regardsLivvy Hamilton Guest Relations

10/10 – Uitstekend

Donna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay, great breakfast, warm confortable rooms, close to park and ride for cambridge. All good except for evening meal in bar at night. Paid £15 for a ready meal lasagne worth a fiver max. It was awful!
3 nachten verbleven in december 2023
Reactie van Livvy Hamilton op 8 jan 2024
Dear Guest Thank you for your review and I am so pleased you enjoyed the breakfast during your recent stay with us. I have passed on your comments regarding the lasagne to our chef. Kind regardsLivvy Hamilton Guest Relations

10/10 – Uitstekend

Ilana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gorgeous spa, lovely staff
Always happy to stay at a Holiday Inn. We enjoyed the pool, hot tub and sauna, breakfast was lovely and the room was spacious! We were perfectly located for a day out in Cambridge.
1 nacht verbleven in december 2023
Reactie van Livvy Hamilton op 30 dec 2023
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us. I hope we can welcome you back to the hotel again in the future.Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable stay
A fabulous stay with family over the Christmas break. All the staff were amazing. Amenities in the room were basic, but all were well considered. Breakfast was impressive. We will definitely come back.
1 nacht verbleven in december 2023
Reactie van Livvy Hamilton op 28 dec 2023
Dear Guest Thank you for your review and I am so pleased you enjoyed your break over Christmas. I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

8/10 – Goed

Joao

1 nacht verbleven in december 2023
Reactie van Livvy Hamilton op 20 dec 2023
Dear GuestThank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regardsLivvy Hamilton Guest Relations

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family brake
We have stayed in this particular hotel many times And I must say I was so impressed by the amazing transformation the hotel was absolutely beautiful. I would like to also add that one particular staff member went above and beyond and was so lovely and helpful offering to help with bags and ordering taxi she even helped me when I overslept and forgot to do the naughty elf she went out of her way to create the magic I think her name was Anna and she worked on reception We will 100% be returning
2 nachten verbleven in december 2023
Reactie van Livvy Hamilton op 20 dec 2023
Dear Guest Thank you for your review and I am so pleased you enjoyed your recent stay with us. I have passed your kind comments on to Anna and the Management team. Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

Janet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very helpful staff. Enjoyed the spa.
1 nacht verbleven in november 2023
Reactie van Livvy Hamilton op 6 dec 2023
Dear GuestThank you for your review and I am so pleased you enjoyed recent stay with us. Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

prosper

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All was excellent
2 nachten verbleven in november 2023
Reactie van Livvy Hamilton op 1 dec 2023
Dear GuestThank you for your review and we are pleased you enjoyed your recent stay with us. Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

Craig

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Fantastic pool.clean changing rooms. Room needs painting
1 nacht verbleven in november 2023
Reactie van Livvy Hamilton op 17 nov 2023
Dear GuestThank you for your review and I am so pleased you enjoyed the pool during your recent stay with us. I hope we can welcome you back to the hotel again in the future.Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

Sarah

Reisde met familie
Great stay
We had a great one-night stay at the hotel, which was very clean and comfortable, where the staff were helpful and friendly and the services worked really well.
1 nacht verbleven in november 2023
Reactie van Livvy Hamilton op 17 nov 2023
Dear guestThank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regardsLivvy HamiltonGuest Relations

10/10 – Uitstekend

Mario

1 nacht verbleven in november 2023
Reactie van Livvy Hamilton op 14 nov 2023
Dear guestThank you for your review and I am so pleased you enjoyed your recent stay with us.Kind regardsLivvy HamiltonGuest Relations

8/10 – Goed

Matthew

Reisde met familie
Positief: Personeel en service
4 nachten verbleven in oktober 2023
Reactie van Livvy Hamilton op 7 nov 2023
Dear GuestThank you for your review and I am pleased you enjoyed your recent stay with us. I hope we can welcome you to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

8/10 – Goed

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Livvy Hamilton op 1 nov 2023
Dear Guest Thank you for your review and I am pleased you enjoyed your recent stay with us. Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

Pablo

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The swimming pool was very nice, as well as the hotel! The only thing in our room was that it was no extractor in the toilet, so after having showers, the humidity couldn’t go anywhere.
2 nachten verbleven in oktober 2023
Reactie van Livvy Hamilton op 30 okt 2023
Dear GuestThank you for your review, we are so pleased you enjoyed your stay and were able to make use of the pool facilities during your visit. I have passed on your comments regarding the bathroom to our maintenance team. I hope we can welcome you to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

Darren

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Lovely hotel for the price
3 nachten verbleven in oktober 2023
Reactie van Livvy Hamilton op 30 okt 2023
Dear GuestThank you for your review.Kind regardsLivvy Hamilton Guest Relations

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Livvy Hamilton op 30 okt 2023
Dear GuestThank you for your review and I am pleased you enjoyed your recent stay with us. Kind regardsLivvy Hamilton Guest Relations

10/10 – Uitstekend

Shelley

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very friendly and helpful at all times. The rooms were very clean! The Internet speed was great!
4 nachten verbleven in oktober 2023
Reactie van Livvy Hamilton op 30 okt 2023
Dear Guest Thank you for your review and I am so pleased the staff looked after you so well during your recent stay with us. I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

10/10 – Uitstekend

WING KIN

2 nachten verbleven in oktober 2023
Reactie van Livvy Hamilton op 30 okt 2023
Dear Guest Thank you for your review. Kind regards Livvy Hamilton Guest Relations

6/10 – Redelijk

John

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Good, however….
Friendly staff, nice bar area. Well located. Rooms sparse, if I’m paying £175 a night room only. I expect at least a biscuit in the room. Main gripe is the food portions (Very expensive for a standard hotel…(£8 for starter, &18 for a burger, £8 for deserts, £7 a pint) so you shouldn’t still be hungry after 3 courses!
3 nachten verbleven in oktober 2023
Reactie van Livvy Hamilton op 28 okt 2023
Dear GuestThank you for your review and I am pleased the staff looked after you well during your recent stay. I have passed on your comments regarding the food to our Head Chef. I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations

8/10 – Goed

Vanessa

1 nacht verbleven in oktober 2023
Reactie van Livvy Hamilton op 25 okt 2023
Dear Guest Thank you for your review and I hope we can welcome you back to the hotel again in the future. Kind regardsLivvy Hamilton Guest Relations

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decent place.
A nice little place. Beds weren’t super comfortable. Breakfast was excellent. Property is a little tired, but nice staff.
1 nacht verbleven in oktober 2023
Reactie van Livvy Hamilton op 17 okt 2023
Dear GuestThank you for your review and I am pleased you enjoyed your stay with us. I have passed on your comments to the management team. I hope we can welcome you back to the hotel again in the future. Kind regards Livvy Hamilton Guest Relations