4/10 – Matig
Stacie
Reisde met partner
14 feb 2026
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nothing in the description was accurate. First, there absolutely no water inside. Both water jugs were empty. There were no paper towels, no napkins. There was one kitchen towel, and no wash rags in the kitchen. I had to clean the kitchen including dishes before we could use anything. I used a washrag from the bathroom because there wasn't any in the kitchen. We also had to clean the floor because walking around barefoot our feet turned black on the bottom. The ad says it is “new” but it is not new. It also says there's a tropical view. It’s on the ground level behind a full fence that you can’t see over. The ad says there is a hot tub, no hot tub. All of the bedding is stained, pillows were extremely flat&stained too.The wooden couch in the living room had a very thin pad and old flat stained pillows and it was all just very uncomfortable and dirty! Many of the doors did not latch or have adequate locks on them.Towels had holes. If I wanted to clean a house I would have stayed home, not taken a vacation. Online It said Checkout before noon. We were still there at 11:20 when the cleaner showed up. Although this was a different cleaner than the one that was there when we got there. We clearly left this place much cleaner than how we found it. We love MX and Isla but not this place!
Stacie
3 nachten verbleven in februari 2026
