Thank you for your kind words Luis. for us it was a pleasure to have the opportunity to host you! And rest asure, we will love to have you back anytime you want!

Thank you so much for choosing us! For us it was our pleasure to host you!

Muchas gracias Pascual !! Estaremos siempre esperándote en esta tu casa ! Buen viaje !

Hello, we inform you that we are not a hotel, you rented an apartment not a hotel, we kindly offer you a 24-hour reception so that you can arrive at 2 am. Believe me, our well-informed guests appreciate that we wait for them until 2 am so as not to lose your reservation. We do not have a telephone in the apartment that you rented, nor does the reception have a telephone, we are apartments as we describe in our name, so the luggage thing only exists in your imagination, sir, we do not give anyone this type of answers. Please read before booking so you can leave a constructive comment that allows you to evaluate the extras that we gave you as an apartment, since in a hotel with bell boy, our location and quality of service it does not cost you less than 500 dollars a night in the hotel zone, it is Cancun remember and it is not for everyone ........., and remember that being apartments there is no reception, we have it You do NOT appreciate it so getting lost in a 6-tower building looking for an apartment on 40 degrees of heat with your 4 suitcases would have been much better then to have a reception for you where you never understood that you rented an apartment and we don't have a bell boy.Appreciation and reading is what our guests who rate 10 have to have a great time even for one night.Read before booking so you can leave a constructive comment that helps other guests make the best decision and not confuse them.

Muchas gracias, esperamos verlos muy pronto en esta SU casa.

La unica prueba es su falta de lectura, entendio que rento una suite en un Condominio ? por favor descargue su ora con un psicoalanlista no con nosotros, que nada tenemos que ver con que le cobren un taxi desde el aeropuerto de donde se inventa Usted que nosotros listamos taxis ?, reclame a la agencia que le vendio y aprenda a viajar, la falta de lectura lo confunde, no contamos con ninguna agencia ni con ningun Enrique agencia de viajes. Sus alucinaciones son sorprendentes.Encontramos kilos de arena en la coladera a su salida, aprenda a ducharse en las regaderas junto a la playa no en la de su habitacion, sea civilizado. Le pedimos no desparramar su comida como muladar, es playa, humedo y el alimento perfecto para hormigas si no los guarda adecuadamente.Si Usted escoge una suite con escalera ese no es nuestro problema, por favor aprenda a viaja a si deja un comentario objetivo, no patetico y digno de un consulta de psiquiatra.

Hola, este tipo de comentarios obedecen a los huespedes que generan un problmea o por venganza al ser cobrado su deposito de garantia por danos dejados en la propiedad hacen esto como.No contamos con ninguna persona en nuestro equipo de nombre Mariana, lamentamos que se haya negado a presentar identificacion oficial al momento del check in y que eso la haya molestado, tampoco comprendimos porque se nego a mostrar su pasaporte . Para dejar un cometario objetivo es valido reconocer los daños dejados a la propiedad y asumir esa responsabilidad.

Lamentamos su comentario, una suite moderna y recién remodelada a orillas del mar no puede ser Horrible, comprendemos que no leyó que debía de tener fondos en su tarjeta para su depósito de garantía por daños, si no lo Pudo leer no es nuestra responsabilidad . Su molestia es su propia responsabilidad . Le recomendamos la siguiente les completa su reserva así podrá dejar un comentario constructivo que ayude a otros viajeros a tomar la mejor desicion y no a confundirlos . Saludos

Hola, estamos muy contentos de haberlos tenido en esta su casa, regresen pronto !!!

Hola gracias por tu visita, el Restaurant y bar no pertenece a nosotros y por más que queramos nada podemos hacer. Existen hermosas y deliciosas opciones gastronómicas a apenas unos pasos del apartamento donde puede deleitar deliciosos platillos vistas . Los esperamos prontito en esta SU casa . Saludos

Puede mostrarnos las fotos del patio que rento ?, ni siquiera tiene idea de lo que rento, no rento habitación con patio y le dimos lo que rento. Mejor no mienta e informe que se quiso pasar de listo atrasando el horario de salida de su habitación lo cual pretendia hacer a las 16 horas, eso le molesto y por eso arremete con comentarios mentirosos e ignorantes, a nadie hacemos esperar 1 hora, con mas de 1200 comentarios en la web es el único que dice semejante mentira. El check out es lo suficientemente claro y esta escrito en su reserva, si Ust3ed no sabe leer es su problema. Usted no tiene el teléfono de la host, como sabe que no respondió ? mas mentiras ?, aprenda a viajar o quédese en su casa, gente como Usted NO queremos. Can you show us the photos of the patio that you rent? Better not lie and report that you wanted to get smart by delaying the departure time of your room which you intended to do at 4:00 p.m., that annoyed you and that is why you attack with lying and ignorant comments, we make no one wait 1 hour, with more out of 1200 comments on the web is the only one that tells such a lie. The check out is clear enough and is written in your reservation, if Ust3ed cannot read it is your problem. You don't have the host's phone number, how do you know that it doesn't answer? More lies? Learn to travel or stay at home, people like you DO NOT want.

Muchas gracias por su visita !! Los esperamos pronto .

Muchas gracias !! Fue un gran placer servirles y esperamos verlos pronto en esta su casa !!

Muchas gracias por tu comentario, trabajamos arduamente con la administracion para pedir que las personas sean mas amables, ellos no trabajan para nosotros, nuestro personal cuida mucho atender detalladamente a nuestros huespedes. Sera un gran placer volver a recibirlos en esta su casa. Muchas gracias por elegirnos ! Vuelvan pronto.

Gracias por elegirnos y muchas gracias por la hermosa apreciación de nuestros servicio e instalación. Lo esperamos pronto, estamos felices de que hayn disfrutado de su estancia. Gracias nuevamente !!

Thank you very much for choosing us ! We hope to see you soon . Was a pleasure know you . Regards

Hola Carlos, nuestros registros nos permiten identificarlo ´perfectamente por la sarta de estupideces que dice, Usted creyó rentan un all inclusive ? Pago una tarifa de all inclusive en zona hotelera a la orilla del mar ?, tiene para pagarlo ?, porque si tuviera al menos hubiera leído lo que rento. Creyo rentar un HOTEL ?, DONDE DICE QUE LE DARIAMOS UNA PULSERA ?, que somos hotel ?, que tennos recepción ?, que lo asistirían en su cuarto por cada estupidez que se le ocurría ?, Ubíquese, rento un hermoso departamento a orillas del mar, donde ni su teléfono se pudo conectar al wifi y tenemos 3 redes ( 2 privadas para el apartamento y 1 para areas comunes ), da risa ver cuantas estupideces dice por ignorancia, si Usted abandona la proipiedad es su desicion, jamas nos contacto a pesar que tenemos personal en sitio de 9 a 22 horas y sin obligación de ello ya que ello NO lo anunciamos en ningún lado, simplemente es un complemento a nuestro servicio el cual huéspedes cultos y viajeros lo aprecian. Cancun no es para todos, si no le gusto pagar escasos 70 dólares no regrese y vaya a un hotel a todo incluido para que le pongan su pulserita, falta ver si tien los 3501 dolares iarios que eso cuesta. Nos sorprende que hable de limpieza cuando dejo la habitación como un muladar, las mulas no ensucian tanto. Definitivamente personas asi NO conocen la limpieza, evidentemente. La siguiente lea lo que reserva, para que no pase por ridículo diciendo tantas tontearías. Sabe leer ?

Muchas gracias, los esperamos pronto !!!

Muchas gracias, los esperamos pronto !

Gracias !!! fue un gran gusto servirles y conocer gente tan fina y de gran aprecio por la calidad de nuestro servicio . Los esperamos pronto en esta SU CASA. Buen viaje !

Muchas gracias, los esperamos pronto .

Muchas gracias, esperamos nos visites muy pronto, fue un placer conocerte. Saludos

Hallo, du hast die Toilette mit den übertriebenen Papiersteinen bedeckt, die du darauf gelegt hast, und wir sind sofort losgegangen, um deinen Dreck zu lösen. Es sagt nichts über das Luxus-Penthouse mit Terrasse aus, das wir Ihnen gegeben haben, für das Sie nicht bezahlt haben und das Sie beim Einchecken fasziniert hat. Alles ist neu und vor kurzem umgebaut. Die Idee von alt ist das Gebäude, aber nicht unser Penthaus, das in mehr als 900 Kommentaren im Internet mit 10 bewertet wird. Bitte lesen Sie, wie viele Gäste wir helfen, ihre Taschen bis in die Nacht vor Temapran zu schützen. Sie haben nie danach gefragt, wir raten nicht. Die Kommunikation mit uns ist immer offen, da wir Mitarbeiter vor Ort haben. Warum haben sie uns nicht angerufen oder uns geschrieben? Schöne Grüße Hello, you covered the toilet with the exaggerated paper stones that you put on it and we immediately went to solve your filth. It says nothing about the luxury penthouse with terrace that we gave you that you did not pay for and that fascinated you when you checked in. Everything is new and recently remodeled its idea of old is the building but not our penthause that is rated 10 in more than 900 comments on the web. Please read how many guests we help to keep their bags from temaprano until the night, you never asked about it, we DON'T guess. Communication is always open with us since we have staff on site, why didn't they call us or write to us? Greetings

Muchas gracias por su visita, fue un placer servirles, esperamos volverlos a ver en esta su casa muy pronto ! Saludos

Muchas gracias por su visita . Saludos

Muchas gracias, fue un placer tenerte con nosotros, esperamos nos des la oportunidad de volver a servirte en un futuro cercano. Tus amigos de Cancún !!

Thank you very much, we hope to see you soon.

Thsnk you very much, was a very pleasure know you. We hope to see you soon. Regards

Hi Maria, how are you? It is clear how little appreciation they had for such good attention: we gave them the apartment almost 6 hours before check-in and for you it was bad, we gave them an upgrade to a double-size luxury apartment that they loved and accepted and for you it is wrong. We do not understand why they accepted our best will to serve them very well and they spent 7 tortuous days where we cleaned their daily suckling pig, which even toilet paper with excrement left out of the bathroom on the day of their departure, they stained the entire balcony railing finely painted white with its filthy legs that they put on it to contemplate the sea, the cushions of the balcony chairs all thrown on the floor, and such behavior is logical that they DO NOT appreciate good cleaning and quality, since they do not know it . The balcony IS NOT SHARED, not at all, our apartments are exactly what our photos show, did you look at the 113 photos when making your reservation?, Added to another 977 photos in all the sites give a total of more than 1000 photos, do you think with more than 1000 photos on the web can we offer something different from what we show? The exclusive and fine organic bathroom amanities made with products from the area, we replaced them whenever you needed, annoying the maid with whom I still gave you extra bathroom amenities ... All of our apartments have a hair dryer. We assist all our guests immediately and ON SITE because we are there. They damaged the air conditioning because they savagely left it on to the maximum with a window of more than 3 meters wide open which at 34 degrees outside temperature condensed the room in such a way that when the chambermaid entered it was a sea with walls and floor drained from water, what a horror. And regarding the language when you identify yourself with a Mexican passport and Mexico is your country of origin, the guard was puzzled because you pretended to NOT understand Spanish because you did not want to speak your native language, at check in you spoke Spanish clearly. I wanted to see everything black in front of a beautiful turquoise sea ..... People with such behavior are not welcome, apart from how filthy, ungrateful and lying they are.

Hello Joao Pedro Da S., how badly you appreciate all the fine attention we had with you. 1 You did not have for the security deposit and we allowed you to stay under your promise to bring it later, and you did, but we gave you the apartment which we should not do. 2 The security guard called the police for drug use, we support you so that everything is less problematic for you. 3 We gave you a luxury room with a balcony that you did NOT actually rent, the one you rented had neither a balcony nor was it luxury. And finally you introduced a prostitute that you tried to tell us was "YOUR AUNT", for which we almost had to call the police for her, for violating the house rules on different occasions. You never swallowed any tablet, or left cash or lost any phone, those are lies that are easily verified in the more than 900 reviews that we have on all the websites and not 1 speaks of theft, because that is only done by low and despicable people who They don't appreciate a good place and when they have drug or behavior problems and we act they end up lying in comments like these. Why didn't you keep your tablet, cash and phone in the safe? Who is going to believe that lie? You just want to hurt. Finally, the cleaning was frequent and courteous (you never understood it) and we changed your towels every time you needed only that the dirt and disgust in which they lived exceeded the habitable standards of any moderately clean person and obviously cleanliness is something that surely they NEVER knew how to appreciate, although they did NOT rent a hotel, no department cleans them frequently like us, which they did not appreciate either. The next time you leave a comment, first DO NOT lie and second better hire a hotel for 300 dollars a day, which you do not pay, to see if they accept them with the filth, throwing cigarette butts at the neighbors, having the behavior of misfits and of low people without education, starting with knowing if they have to pay that per day and stop demanding what they did not pay or rent, because here they are not welcome, we do not need lying, ill-intentioned, abusive and filthy guests ...... Hola Joao Pedro da S, que mal agradeces todas las finas atenciones que tuvimos con tigo. 1 No tuviste para el depostito de garantia y te permitimos hospedarte bajo tu promesa de traerlo despues, y lo hiciste, pero te dimos el apartamento lo cual no debimos hacer. 2 El guardia de seguridad llamo a la policia por consumo de estupefacientes te apoyamos para que todo sea menos problematico para ti. 3 te dimos una habitacion de lujo con balcon que NO rentaste efectivamente, la que rentaste no tenia ni balcon ni era de lujo. y por ultimo introduciste a una prostituta que nos intentaste decir que era " TU TIA ", por la cual casi debimos de llamar a la policia por ella, por violar las normas de la casa en diferentes ocaciones. Jamas tragiste ninguna tablet, ni dejaste efectivo ni perdiste ningun telefono, esas son mentiras que facilmente se comp