Een buitenzwembad, parasols voor strand/zwembad
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Beoordelingen van Country Inn & Suites by Radisson, Goa Candolim

5 out of 5
Country Inn & Suites by Radisson, Goa Candolim
Girasol, Candolim, Goa

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 64 van 157 beoordelingen" "
Gastenscore: 8 - Goed. 47 van 157 beoordelingen" "
Gastenscore: 6 - Redelijk. 31 van 157 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 157 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 157 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

7,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

said

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic
3 nachten verbleven in april 2024

10/10 – Uitstekend

Suruchi

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Excellent for price
3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Kirsty

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Filthy rooms, holes in bed covers, huge body dent in mattress making it the most uncomfy bed I’ve EVER slept in, stains on bedding, grubby bathroom, mouldy pillows, dirty breakfast tables and mats, inattentive staff, location undergoing construction and middle of nowhere, unsafe to walk back after dark. NOT 5* - more like 2*
2 nachten verbleven in maart 2024
Reactie van Sudhir Patil op 17 mrt 2024
Dear Mr Kirsty,Thank you for the feedback. We sincerely regret that we could not live up to your expectation. Request you to please give us another opportunity to get it right for you.Warm RegardsSudhir Patil

6/10 – Redelijk

Navjot Singh

Reisde met partner
Rooms need to be upgraded with new appliances and new mattresses.
4 nachten verbleven in maart 2024
Reactie van Sudhir Patil op 17 mrt 2024
Dear Mr Singh,Thank you for the feedback. We sincerely regret that we could not live up to your expectation. Request you to please give us another opportunity to get it right for you.Warm RegardsSudhir PatilFront Office Manager

6/10 – Redelijk

Parvinder

4 nachten verbleven in februari 2024
Reactie van Sudhir Patil op 31 mrt 2024
Dear Guest,Thank you for rating usRegards.

6/10 – Redelijk

Sidhartha

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Staff need training. They are enthusiastic but have not been trained on hospitality and hospitality service.
3 nachten verbleven in februari 2024

6/10 – Redelijk

Carla

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Outdated and bathroom was not very clean. property needs to be remodeled for sure.
4 nachten verbleven in februari 2024
Reactie van Sudhir Patil op 20 feb 2024
Dear Guest,We sincerely apologize for the dissatisfaction experienced by you.We’re known for our exceptional attention to detail, and we regret that we missed the mark. We have appraised the concerned departments regarding the feedback.We look forward to another opportunity to serve you better, assuring you of our best services.Warm Regards

8/10 – Goed

Jagdish

Positief: Staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in februari 2024
Reactie van Sudhir Patil op 11 feb 2024
Dear Mr Jain Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm regards

2/10 – Ontzettend slecht

Ashish

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Please don’t stay. Worst place ever. Not even worth 20 quid a night.
1 nacht verbleven in februari 2024
Reactie van Sudhir Patil op 20 feb 2024
Dear Guest,We sincerely apologize for the dissatisfaction experienced by you.We’re known for our exceptional attention to detail, and we regret that we missed the mark. We have appraised the concerned departments regarding the feedback.We look forward to another opportunity to serve you better, assuring you of our best services.Warm Regards

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the resort are very nice. I would definitely go back. Very helpfull.
1 nacht verbleven in januari 2024
Reactie van Sudhir Patil op 11 feb 2024
Dear Mr Kevin Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm regards

6/10 – Redelijk

Subashni

Average
5 nachten verbleven in januari 2024
Reactie van Sudhir Patil op 20 feb 2024
Dear Guest,We sincerely apologize for the dissatisfaction experienced by you.We’re known for our exceptional attention to detail, and we regret that we missed the mark. We have appraised the concerned departments regarding the feedback.We look forward to another opportunity to serve you better, assuring you of our best services.Warm Regards

8/10 – Goed

Mihir

Positief: Netheid, personeel en service en voorzieningen
3 nachten verbleven in januari 2024
Reactie van Sudhir Patil op 31 mrt 2024
Dear Sir,Thank you for rating us Regards

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel - great location for beach & shopping
5 nachten verbleven in januari 2024
Reactie van S op 11 feb 2024
Dear Ms Mary,Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm regards

2/10 – Ontzettend slecht

vishal

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Sudhir Patil op 20 feb 2024
Dear Guest,We sincerely apologize for the dissatisfaction experienced by you.We’re known for our exceptional attention to detail, and we regret that we missed the mark. We have appraised the concerned departments regarding the feedback.We look forward to another opportunity to serve you better, assuring you of our best services.Warm Regards

6/10 – Redelijk

Ashish

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
From day 1 checkin experience was not good. My mom and sister waited for a room as they arrived early. After getting a room they tried to play smart and gave us a room which was not what we booked so we had argued regarding same. After that they gave us the right room which was deluxe room. Moreover after getting in the room, bed sheets were not properly cleaned as there were stain marks which was not appealing to eye. Buffet for breakfast was not at all as per hotel standards, i could see mosquito around some food specifically towards muffins and curries which were kept in earthenware. Menu was not at all as per standard of the hotel. Half of the things in buffet were either cold or were not heated properly. Housekeepers were not aware of the timings of spa when asked. Instead of telling me or acknowledging the question asked this person just passed by while talking on the phone and not answering as i could see he was not aware of their own facilities timing. This was not what i was expecting out of a hotel which is reputed all over the world. But i will not recommend this hotel to anyone i know.
4 nachten verbleven in december 2023

10/10 – Uitstekend

Charat

4 nachten verbleven in december 2023
Reactie van Sudhir Patil op 11 feb 2024
Dear Mr Charat, Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm regards

8/10 – Goed

Sukhdev

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was average stay not very clean and mini bar was not working had to request several time and they only replaced it next day
2 nachten verbleven in september 2023

8/10 – Goed

DAPHNE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in november 2023

6/10 – Redelijk

Rene

Reisde met partner
Positief: Personeel en service
Rooms are at best 2.5 stars, pool is nice but in need of repair. Lots of loose and missing tiles and a return water outlet was missing a safety cover. I leaned on the pool side with my back and got sucked in which left a round bruised mark on my back. Someone with long hair can get seriously injured by the hair get sucked in. Please fix this asap. Lobby was nice and the best part of the hotel. Tv in room was different to use and had only 1 English program working. Overall everything looked dated and in need of some maintenance. Wouldn’t stay there again.
3 nachten verbleven in november 2023
Reactie van Sudhir Patil op 3 dec 2023
Dear Ms Rene, Thank you for sharing your reviews. And at the very outset please accept our sincere apologies for not being able to deliver the level of standards, facilities and services desired by you. I have personally looked into concerns highlighted by you and have discussed the same with the management and my team for immediate improvements in the area mentioned. Measures including training and process implementation will take place with immediate effect to avoid issues of this nature in the future. Comments such as yours, motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. We are most concerned with the satisfaction of our guests and therefore your feedback is of great value to us. We thank you for giving us an opportunity to serve you and look forward to your next stay should you choose to stay with us

6/10 – Redelijk

Farnaz

Reisde met een groep
Positief: Personeel en service
Stuff were very friendly and helpful. We travelled off-season and there weren't many tourists in North Goa. At the same time, the hotel was hosting different events and conferences. As two females travellers, we were uncomfortable around the pool. Lastly, the hotel needs maintenance and deep cleaning.
4 nachten verbleven in oktober 2023
Reactie van Sudhir Patil op 3 dec 2023
Dear Mr Farnaz, Thank you for sharing your reviews. And at the very outset please accept our sincere apologies for not being able to deliver the level of standards, facilities and services desired by you. I have personally looked into concerns highlighted by you and have discussed the same with the management and my team for immediate improvements in the area mentioned. Measures including training and process implementation will take place with immediate effect to avoid issues of this nature in the future. Comments such as yours, motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. We are most concerned with the satisfaction of our guests and therefore your feedback is of great value to us. We thank you for giving us an opportunity to serve you and look forward to your next stay should you choose to stay with us

2/10 – Ontzettend slecht

Chandana

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not a 5-star rated experience
My recent experience at this hotel has left me quite dissatisfied. Upon checking in to the room, the entire floor was soaked due to an AC technical glitch. The bed itself felt chilly and damp, far from the comfortable setting I had hoped for. The staff informed me that the AC issue was prevalent throughout the property in Goa and urged me to "manage" in the room despite the inconvenience. To make matters worse, I noticed the presence of fungal and mold growth on the curtains and cushions. The cushions were visibly unclean and hadn't been properly washed. Although my family and I made do until the following day, things took a turn for the worse when my mother woke up, only to slip and sustain bruises on her leg. My sister and I also faced several instances of slipping due to the persistently moist floor. As a result, our planned activities were severely hampered, and we ended up spending an inordinate amount of time managing these issues within the confines of our room. The hotel staff about our concerns, they initially dismissed them. Eventually, they relented and asked us to wait several hours for a different room. When we were finally moved, the new room turned out to be smaller than the one I had booked and paid for. Adding to our woes, the door lock in the new room was malfunctioning. Maintenance personnel attempted to repair it while we were inside, which left us deprived of privacy. It's disheartening to think that this hotel holds a purported 5-star rating.
4 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Shimul

Negatief: Netheid, staat van de accommodatie en faciliteiten
Not at all what it shows in its pictures
3 nachten verbleven in juli 2023

6/10 – Redelijk

MARIO

Reisde met familie
Negatief: Personeel en service
Poorly managed hotel. Rooms are not soundproof
Poor customer service. Didnot even care to take pictures of the hotel.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Vimal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent staff and services.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Jeevan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Location,Great Staff and clean rooms
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Prayas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2023

10/10 – Uitstekend

ROHIT

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in mei 2023

10/10 – Uitstekend

mandar

Positief: Netheid, personeel en service
Hotel is excellent

10/10 – Uitstekend

pradeep

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our Trip with Country inn hotel and so friendly staff and always ready to help

10/10 – Uitstekend

pradeep

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is so courteous and helpful and food is amazing

6/10 – Redelijk

Arlene

Positief: Netheid
Negatief: Personeel en service
Non veg options in buffet breakfast needs improving. Fruits should be varied with so many options of fruits available locally. South Indian choice limited got idili every day. Alternate with Medh Ada, dal vadas etc
3 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Michael

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
10 nachten verbleven in april 2023

10/10 – Uitstekend

Vishal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is located around markets and Candolim beach is at a walking distance under 1km. Property gives a feel of Goan culture and warmth of local taste. I would prefer this hotel for my next trip.
2 nachten verbleven in maart 2023

6/10 – Redelijk

Gustavo

I arrived at 8 pm and my room was not ready. Was given an old room with a broken safe for handicapped person which I'm not. The place is old and doors and walls are paper thin so you can here every person outside, above and to the side of the room. Very poor choice on my part and would not recommend this place at all
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Hitesh

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3rd stay at same and find it a good location away from main road yet 2/3 mins walk to the hustle and bustle Beach about 10 mins walk if not distracted by shops
11 nachten verbleven in februari 2023

10/10 – Uitstekend

CHRISTINE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Country Inns and Suites was fine for us . Good sized rooms plenty of hot water . Good breakfast and staff very pleased to serve you
14 nachten verbleven in januari 2023

8/10 – Goed

Vikas Sharma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice property. Service is amazing too. Room furniture looks like little old, and so is the room paint.
2 nachten verbleven in november 2022

6/10 – Redelijk

Sanjoy

Reisde met familie
Negatief: Voorzieningen
Walking distance from the main shopping area and all eateries. Cleanliness level is very poor. Quality of BF is not up to the standard.

10/10 – Uitstekend

John

3 nachten verbleven in oktober 2022

10/10 – Uitstekend

Kailash

1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Santosh

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Service and overall upkeep
4 nachten verbleven in juni 2022

6/10 – Redelijk

dilip

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2022

8/10 – Goed

manpree

4 nachten verbleven in december 2021
Reactie van Sudhir Patil op 16 jan 2022
Dear Guest, Thank you very much for sharing such a wonderful review on Expedia, we are extremely pleased to note your appreciation of hotel location, facilities, friendly and efficient services delivered by our team members at Country Inn and Suites Goa Candolim. My team and I are so delighted to hear you enjoyed your holidays and your trip to Goa at our lovely property. We are most concerned with the satisfaction of our guests and therefore your feedback is of great value to us. Comments such as yours, motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. And yes we eagerly look forward to your next visit and we hope to exceed your expectations once again. Thank you and warm regards,Sudhir Patil,Front Office Manager

4/10 – Matig

parkash

Reisde met een groep
Negatief: Netheid, personeel en service en voorzieningen
Room service was terrible never bring the things you order properly. No hand towel everyday I have remind them or call them for that iron stand was broken .. I don’t recommend to stay in this property.
3 nachten verbleven in december 2021
Reactie van Sudhir Patil op 12 dec 2021
Dear Mr Kumar, Thank you for sharing your reviews on Expedia. At the very outset please accept our sincere apologies for not being able to deliver the level of services desired by you. I have personally looked into these concerns highlighted by you and have discussed the same with my team for immediate improvements in the area mentioned. Measures including training and process implementation will take place with immediate effect to avoid issues of this nature in the future. Comments such as yours, motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. I'm hoping that you'll visit us again. We are most concerned with the satisfaction of our guests and therefore your feedback is of great value to us. We thank you for giving us an opportunity to serve you and look forward to your next stay should you choose to stay with us. Warm regards and stay safe,

10/10 – Uitstekend

Ravi Teja

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very good property
3 nachten verbleven in augustus 2021
Reactie van Sudhir Patil op 19 sep 2021
Dear Mr Teja, Thank you very much for sharing such a wonderful review on Expedia, we are extremely pleased to note your appreciation of hotel location, facilities, friendly and efficient services delivered by our team members at Country Inn and Suites Goa Candolim. My team and I are so delighted to hear you enjoyed your holidays and your trip to Goa at our lovely property. We are most concerned with the satisfaction of our guests and therefore your feedback is of great value to us. Comments such as yours, motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. And yes we eagerly look forward to your next visit and we hope to exceed your expectations once again. Thank you and warm regards,

6/10 – Redelijk

Aakash

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Location is very good
Location and service is super but person stay in beside room got in comparatively very low price with include of breakfast, lunch and dinner with every day 1 drink to each person compare to my cost, so choose wisely
4 nachten verbleven in maart 2021
Reactie van Sudhir Patil op 29 mrt 2021
Dear Guest, Thank you for sharing your reviews on Expedia. I have personally looked into these concerns highlighted by you and have discussed the same with my team for immediate improvements in the area mentioned. Comments such as yours, motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. I'm hoping that you'll visit us again. We are most concerned with the satisfaction of our guests and therefore your feedback is of great value to us. We thank you for giving us an opportunity to serve you and look forward to your next stay should you choose to stay with us. Warm regards and stay safe, Sudhir Patil Front Office Manager

2/10 – Ontzettend slecht

Lakshmana

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Swimming pool. Courteous staff. Delicious food. (Chef Bhuban is amazing)
3 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in oktober 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Sämsta hotellet nånsin. Ingen fungerande pool. Hissen avstängd, vattenläckage i varje rum. Alldeles för flirtig tjej i restaurangen. Hängde på min sambo som lim o ställde massor av frågor.
2 nachten verbleven in september 2019
Reactie van Sudhir Patil op 29 sep 2019
Dear Valued Guest, We appreciate you taking the time to provide us with such candid feedback of you stay.All your comments are essential to educating our staff about good and bad service.We are working diligently to improve our services and hopefully you will give us another opportunity to serve you better warm regards Sudhir Patil Front Office Manager