Een buitenzwembad, gratis zwembadcabana's, parasols voor strand/zwembad
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Beoordelingen van Novotel Goa Candolim Hotel

5 out of 5
Novotel Goa Candolim Hotel
Anna Waddo, Main Candolim Road, Bardez, Candolim, Goa

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 126 van 308 beoordelingen" "
Gastenscore: 8 - Goed. 105 van 308 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 308 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 308 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 308 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

robert, lelystad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
fijne uitstraling
erg vriendelijk en beleefd personeel ,wie maakte de fout bij reserveringen mijn reservering( december 2013 geboekt) was gewoon niet doorgevoerd wat inhield dat ik toen ik aankwam er problemen waren bij mijn kamer die er op dat moment niet was waardoor er toch wel enige irritatie was. plus ook het feit dat ondanks dat ik een transfer had door gegeven via e-mail deze niet ter plaatse was ivm met verwisseling van naam

10/10 – Uitstekend

Abhishek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

10/10 – Uitstekend

prash's

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is perfect, but food is very costly.
4 nachten verbleven in april 2024

8/10 – Goed

Neha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel, a little under maintained. The room smelled like a mix of freshner and cigarettes which went away with time. Rest everything was great!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Amandeep

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Set in a prime location, the property boasts a team of respectful and caring staff. The service effortlessly meets the high standards. Our 4-night stay was enhanced by delightful meals at their restaurant, 'The Square,' where both the food and service were impeccable. A standout was Milan, one of the waiters, whose warm smile and attentive care enriched our experience. The rooms were cozy, well-kept by diligent housekeeping throughout our visit. In summary, it was a splendid experience, highly recommended for anyone seeking a memorable and comfortable stay.
4 nachten verbleven in januari 2024

8/10 – Goed

Clare

Reisde met partner
Positief: Netheid, personeel en service
Ideal location. Staff very friendly and helpful. Unfortunately the hotel is not making full potential of restaurant or bar area which would improve the experience. Overall a good stay
7 nachten verbleven in januari 2024

8/10 – Goed

Jatin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent breakfast , very helpful reception staff . Stayed one night . Near to new North Goa airport
1 nacht verbleven in januari 2024

4/10 – Matig

Bharath

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Decent hotel, but terrible location
Got great service from the hotel staff. Breakfast buffet was good. But the rooms were small. Location was bad. Candolim beach is 1km away and easily walkable, but it's extremely difficult to commute to far away beaches if you don't have a personal vehicle. Taxis at and around the hotel are ridiculously overpriced. Goamiles app doesn't work.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Stephen M

Good Hitel
I really enjoyed my stay. The entire team were so friendly and helpful
4 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Gladwyn

Zakenreiziger, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
The room was very stuffy and cramped up Sleeping arrangement for 3 rd person if staying in the room is terrible Very few staff so the service level is pathetic
1 nacht verbleven in december 2023
Reactie van General Manager op 24 dec 2023
Dear Gladwyn,Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ranju SINGH

6/10 – Redelijk

Nicole

Positief: Personeel en service
5 nachten verbleven in december 2023
Reactie van General Manager op 24 dec 2023
Dear Nicole,Thank you for taking out time and sharing your stay experience with us.We look forward to welcome you back at Novotel Goa Candolim.Sincerely,Ranju SINGH

6/10 – Redelijk

Gladwyn

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Needs improvement
Normally it’s a great place to stay However this visit was not so good The room was not clean The ac was not working till 4 am The mattress and pillows were old and lumpy So it was a wasted trip
1 nacht verbleven in november 2023
Reactie van General Manager op 24 dec 2023
Dear Gladwyn,Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ranju SINGH

8/10 – Goed

Gladwyn

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023

8/10 – Goed

Steve

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice rooms. Great location. Kind staff
Nice spacious rooms. Very comfy bed. Good Aircon. Staff extremely friendly and attentive. Nice breakfast buffet. Nice pool with bar area, Sid behind bar kept us well supplied with nice drinks and good conversation. Right in the middle of the bars and restaurants and short walk to beach.
Hookah by pool
4 nachten verbleven in september 2023

8/10 – Goed

Neha

Reisde met familie
Positief: Netheid, personeel en service
The property has a great vibe! Everything was in order except that the floors where our rooms were located had seepage due to heavy rainfall and the floors were wet and the entire corridore was smelly and covered with towels to soak the water in. Rest it was a very pleasant and comfortable stay overall
4 nachten verbleven in juli 2023
Reactie van General Manager op 24 jul 2023
Dear Neha,Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Raju Singh

2/10 – Ontzettend slecht

Anita

Negatief: Personeel en service
2 nachten verbleven in mei 2023
Reactie van General Manager op 24 jul 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGH

10/10 – Uitstekend

Amit

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
overall excellent property
10 nachten verbleven in april 2023
Reactie van Ranju SINGH op 22 mei 2023
Dear Amit,Thank you for taking time and sharing your wonderful feedback. We are glad that you enjoyed the stay.We hope to welcome you back very soon.

4/10 – Matig

Manoj

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Ranju SINGH op 1 mei 2023
Hi Manoj, Thank you ratings us! However would request if you can take out time share your detailed feedback resulted in low rating to help us serve you better on your visit to us

10/10 – Uitstekend

Ravi

2 nachten verbleven in maart 2023
Reactie van Ranju SINGH op 6 apr 2023
Dear Ravi,Thank you for your feedback about your recent stay with us. We look forward to more opportunities of welcoming you back.

8/10 – Goed

Ramila

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2023
Reactie van Ranju SINGH op 28 feb 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

10/10 – Uitstekend

Davender

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was amazing and hotel is in the middle of it all.
Reactie van Ranju SINGH op 17 feb 2023
Dear Davender,We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

2/10 – Ontzettend slecht

Parth

2 nachten verbleven in januari 2023
Reactie van General Manager op 16 mrt 2023
Hi Parth, Thank you ratings us! However would request if you can take out time share your detailed feedback resulted in low rating to help us serve you better on your visit.

10/10 – Uitstekend

Navpreet

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2023
Reactie van General Manager op 16 mrt 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGH

10/10 – Uitstekend

AJAY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van General Manager op 16 mrt 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGH

10/10 – Uitstekend

girish, astoria

Reactie van General Manager op 18 mrt 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

4/10 – Matig

Avnish

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel is very nicely located staff is pathetic I have travelled every where but this hotel is horrible
3 nachten verbleven in december 2022

10/10 – Uitstekend

Heli

20 nachten verbleven in november 2022
Reactie van GM op 22 dec 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

2/10 – Ontzettend slecht

Gopal

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Roach infested , roaches in the rooms, in the towels. The housekeeping staff saw it too. They been spraying bug spray which makes property stinks . Over priced, They have Spruced up Lobby but rooms & furnishings needs upgrades, seems very old & unkept. Our linen had dirty stains on pillows , we had to get it replaced. We had 2 rooms for 3 days , we moved into down the road for rest of our stay . What we endured at this place for the price I expect some compensation back from Expedia or the Hotel owner. Worst experience ever .
Reactie van Ranju Singh General Manager op 17 dec 2022
Dear Gopal,Thank you for sharing your valuable feedback with us. My team and I would like to express our sincere apologies for not having lived up to the signature Novotel Experience during your recent stay with us. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. Please be assured have taken on the issue mentioned in your feedback and will take appropriate measures to address the problem and prevent any further occurrences. We look forward to having an opportunity to restore your faith with us and would hope that we have the chance to do so in not-too-distant future. Warm Regards,

8/10 – Goed

Shaurya

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid
Unhygienic facility.
Novotel is an average hotel. Nothing great other than the reception and lobby area. Hotel rooms had a smell of dampness all around, room was dirty which even after request was not cleaned properly. Service is average. I wanted to stay for long but left the hotel in 1 day only due to these issues.
1 nacht verbleven in november 2022
Reactie van General Manager op 6 dec 2022
Dear ShauryaThank you for sharing your feedback with us about your stay at Novotel Goa Candolim. It is with regret that we notice your dissatisfaction with our services and facilities. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. We have already taken up the issue very seriously and corrective action has been taken.We look forward to having you back with us in the near future.

4/10 – Matig

Harshilkumar

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel room was not clean, drainage was chocked up, Safe box was broken. Breakfast was average, food was not cooked properly.
Reactie van General Manager op 6 dec 2022
Dear Harshil KumarThank you for sharing your feedback with us about your stay at Novotel Goa Candolim. It is with regret that we notice your dissatisfaction with our services and facilities. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. We have already taken up the issue very seriously and corrective action has been taken.Thank you for sharing your feedback with us about your stay at ibis Gurgaon Golf Course Road. It is with regret that we notice your dissatisfaction with our services and facilities. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. We have already taken up the issue very seriously and corrective action has been taken.

8/10 – Goed

harsh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good property!!
1 nacht verbleven in september 2022
Reactie van General Manager op 17 dec 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ranju SINGH

8/10 – Goed

Divya

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. The room was clean with a big bathroom. The breakfast was good. Overall a relaxing stay.
3 nachten verbleven in september 2022
Reactie van General Manager op 17 dec 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ranju SINGH

2/10 – Ontzettend slecht

GIUSEPPA

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Teribile
4 nachten verbleven in september 2022
Reactie van General Manager op 17 dec 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGH

8/10 – Goed

Peter

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ich hatte einen guten Au
2 nachten verbleven in september 2022
Reactie van General Manager op 17 dec 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ranju SINGH

6/10 – Redelijk

Venkata S

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Customer service is pathetic
2 nachten verbleven in juli 2022
Reactie van Ranju Singh General Manager op 17 dec 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 – Goed

GAURAV

Positief: Comfort kamer
Value For Money and Convenient Location.
The Novotel Goa Candolim is very conveniently located. The hotel looks a bit tierd and in need of up keep and renovation. Fixtures and fittings were old and need maintenance. It was a short over night stay for us, so did not get to use many facilities. Breakfast was decent and well layed out. Overall not bad and value for money.
1 nacht verbleven in juli 2022
Reactie van GM op 17 dec 2022
Dear Guest,Thank you for choosing us and for taking the time to share your positive comments! It is truly a delight to note that you had a wonderful stay with us.All of us at Novotel Goa Candolim, endeavour to do our best so that all of our guests receive friendly and attentive services coupled with genuine warmth and care. It is indeed very heartening to know that you felt the same during your stay.We are proud to have an ambassador in you and look forward to welcoming you back.Warm Regards,Ranju SINGHGeneral Manager

4/10 – Matig

Ramesh

3 nachten verbleven in juni 2022
Reactie van GM op 27 jul 2022
Hi Ramesh, Thank you ratings us! However would request if you can take out time share your detailed feedback resulted in low rating to help us serve you better on your visit to us. Team, Novotel Goa Candolim.

2/10 – Ontzettend slecht

KIRTI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was really local and lots of irritating music at the pool.
1 nacht verbleven in juni 2022
Reactie van General Manager op 27 jul 2022
Dear KIRTI, Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju SINGH General Manager

4/10 – Matig

Benson

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, comfort kamer
Good as long as you dont stay inside the room
the place is really built for beach resort, meaning you are not supposed to stay inside the room - power failure was so often that it isnt even funny - design of the bathroom was terrible with every shower flooding the place - the table given was just a slab of wood, hardly enough for a laptop
1 nacht verbleven in mei 2022
Reactie van Ranju Singh General Manager op 17 dec 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 – Uitstekend

Ajey

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well maintained property and definitely best option if you are visiting with kids. Kids have all the options in the hotel itself like swimming pools, play area, sports etc.
3 nachten verbleven in mei 2022
Reactie van General Manager op 17 dec 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

6/10 – Redelijk

HARSHITA, GRIMES

Positief: Netheid
3 nachten verbleven in mei 2022
Reactie van Ranju Singh General Manager op 17 dec 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 – Uitstekend

SACHIN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel in candolim
The stay at the hotel was fabulous. Hotel staff was too friendly and faithful as i lost my airpods and got it returned next day as it was kept safe by the cleaning staff.
4 nachten verbleven in april 2022
Reactie van General Manager op 17 dec 2022
Dear Guest,Thank you for choosing us and for taking the time to share your positive comments! It is truly a delight to note that you had a wonderful stay with us.All of us at Novotel Goa Candolim, endeavour to do our best so that all of our guests receive friendly and attentive services coupled with genuine warmth and care. It is indeed very heartening to know that you felt the same during your stay.We are proud to have an ambassador in you and look forward to welcoming you back.Warm Regards,Ranju SINGHGeneral Manager

10/10 – Uitstekend

Binod

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in maart 2022
Reactie van GM op 17 dec 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

8/10 – Goed

Nishant

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, the location of this property is good.
4 nachten verbleven in februari 2022
Reactie van GM op 17 dec 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

10/10 – Uitstekend

VIKAS

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed with my family for one night on 03 Mar 2022. Comfortable stay though a short one.
1 nacht verbleven in maart 2022
Reactie van GM op 17 dec 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

10/10 – Uitstekend

Akhil

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property.... Kid friendly... Good buffet breakfast spread. Room wooden flooring was a bit dated and visibly dirty, but not dirty in actual.
2 nachten verbleven in december 2021
Reactie van GM op 17 dec 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

6/10 – Redelijk

Ashish

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Our Stay was really good and satisfactory. Hotel location is very good. The only thing disappointed us was Breakfast, Lunch and Dinner. They seriously need to change their main chef. Food Options , Taste and Quality was very bad.
4 nachten verbleven in december 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing & Comfortable Stay
4 nachten verbleven in december 2021

8/10 – Goed

Vijay

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Friendly staff, great location
Staff is very friendly and helpful ( especially front desk person Ajitesh), property is also well maintained and at great location. Although I would expect rooms with better interior for the rating of it as 5 star hotel.
3 nachten verbleven in december 2021

10/10 – Uitstekend

Arvind

5 nachten verbleven in november 2021