20 Margaret Avenue, Pinelands, Cape Town, Western Cape
Beoordelingen
6,8
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 1 van 3 beoordelingen" "
10 - Uitstekend
1
Gastenscore: 8 - Goed. 1 van 3 beoordelingen" "
8 - Goed
1
Gastenscore: 6 - Redelijk. 0 van 3 beoordelingen" "
6 - Redelijk
0
Gastenscore: 4 - Matig. 0 van 3 beoordelingen" "
4 - Matig
0
Gastenscore: 2 - Ontzettend slecht. 1 van 3 beoordelingen" "
2 - Ontzettend slecht
1
9,0/10
Netheid
10/10
Personeel en service
10/10
Staat van de accommodatie en faciliteiten
Beoordelingen
8/10 – Goed
Geverifieerde reiziger
Zakenreiziger
24 jun 2022
Positief: Netheid, comfort kamer
Geverifieerde reiziger
2 nachten verbleven in juni 2022
Reactie van Judelle op 11 jul 2022
Thanks for choosing to stay with us.
Your Review is much appreciated!
We hope to host you again in the near future.
Regards,
Judelle
Owner
Bradclin Portfolio
2/10 – Ontzettend slecht
Geverifieerde reiziger
Reisde met een groep, Zakenreiziger
2 mei 2019
The host had terrible attitude and did not even check-in because they refused to accommodate my schedule
Geverifieerde reiziger
5 nachten verbleven in april 2019
Reactie van Judelle Drake op 4 mei 2019
The following must be noted:
Guest booked as a SINGLE
Guest phoned day before arrival to advise check-in at 08.00 AM and that they were THREE Guests not just ONE.
I advised that there would be an extra charge as we charge per person.
We scheduled a very early cleaning and the room was ready at 7.55 AM - normal check in is from 14.00 - 18.00 hrs.
At 12.45 hrs on arrival day, guest phoned to say that he was on his way to STELLENBOSCH and would only be checking in much later that evening. As we had been waiting since 8.00 and are only 10 mins from Cape Town International I asked why he did not collect his keys first?
We do NOT have 24 hr check in facilities - we close at 18.00 hrs. We are sometimes able to source somebody to assist after-hours - this has an extra fee and must be arranged at least 2 days prior to arrival.
Unfortunately, this was too late notice for this extra facility. Guest became very annoyed and stated that "I will make other arrangements"
The room was kept on hold for the entire period of his booking as we expected him to return at any time.
He never contacted us again, neither did he arrive.
Regards,
Judelle
Owner Bradclin Portfolio
10/10 – Uitstekend
Geverifieerde reiziger
3 mrt 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer