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Beoordelingen van Harbouredge Apartments

4 out of 5
Harbouredge Apartments
10 Hospital Street, De Waterkant, Cape Town, Western Cape

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 129 van 363 beoordelingen" "
Gastenscore: 8 - Goed. 151 van 363 beoordelingen" "
Gastenscore: 6 - Redelijk. 54 van 363 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 363 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 363 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in juli 2019
Reactie van Allison op 26 aug 2019
Dear Valued Guest, Thank you for your review and for choosing our establishment. We look forward to having you again as a guest. Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fijn ruim appartement, van alle gemakken voorzien.
3 nachten verbleven in juli 2019
Reactie van Allison op 26 aug 2019
Dear Valued Guest Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please do call us if there is anything we can help you with.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
4 nachten verbleven in juli 2019
Reactie van Allison op 26 aug 2019
Dear Valued Guest Thank you for your review and for choosing our establishment. We look forward to having you again as a guest Regards

6/10 – Redelijk

M, Amsterdam

Negatief: Comfort kamer
No comment
A beautiful appartement. But due to a bad sleeping experience we do not recommend this hotel. The double bed of the master is completely broken, the slatted bottum is not there, a few left though but not enough to get a comfort sleep. My partner snoozed on the cough, I did not sleep at all. We have made a complaint about this to the cleaning lady and to hotel management. So far no feedback.
1 nacht verbleven in juli 2017
Reactie van Robyn Noel, Guest Services Manager op 4 aug 2017
1. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to management. We do hope you give us another chance as we will definitely improve our services.

10/10 – Uitstekend

Miriam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch Penthouse.
Een echte aanrader. Overal kort bij. Personeel is ietwat opdringerig en komt afspraken niet na wat betreft prijs voor taxi en zo.
3 nachten verbleven in juli 2017
Reactie van Robyn Noel, Guest Services Manager op 4 aug 2017
Dear Mirriam, Thank you for your positive review, we are happy to hear that you enjoyed your stay with us. Best regards

8/10 – Goed

Alexander , Amsterdam and London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend apartment voor een zakenreis.
Uitstekend apartment voor een zakenreis: van alle efficiente gemakken voorzien. Veilige entree. Volop snel internet. Centrale ligging, top restaurants op loopafstand.

8/10 – Goed

Margot, Schoonhoven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Betaalbaar comfort en gunstige ligging
Prima ruim appartement voorzien van alle gemakken. Wel veel geluid van naastgelegen begin van snelweg N1. Slechte geluidsisolatie? Verder vlakbij V&A , Waterfront en centrum dus prima uitgangspositie. Personeel zeer vriendelijk en behulpzaam.

10/10 – Uitstekend

Willy, Nijmegen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een prima hotel in de Waterkant-wijk
In de grote superiorkamer van wel 120 vierkante meter met groot balkon met twee slaapkamers met badkamer en een volledig ingerichte keuken voel je je tijdelijk heel rijk. Mooi uitzicht op de Tafelberg. Wel veel verkeer n de omgeving.

10/10 – Uitstekend

Suzanne, Netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very convenient appartment on central location
Very nice appartement, large and in good neighbourhood. Parking in garage, very convenient. Internet a bit slow/limited.

10/10 – Uitstekend

maria, Voorburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig, toplocatie
Prima uitvalbasis. Heerlijke bedden, extra badkamer voor de kinderen. Geweldige service, geen vraag is teveel. Elke dag wordt de boel schoongemaakt, behalve in het weekend. Wasmachine en droger, fantastisch, alles schoon de koffer in

8/10 – Goed

reizigerr, Amsterdam

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortabel apartement
Modern, comfortabel, centrale ligging aan rand van Waterkant-buurt. Met ramen of balkondeur open erg lawaaiig ivm ligging aan drukke weg. Klein bed voor lange mensen! Goede douche en vriendelijke receptie.

8/10 – Goed

yvonne, haarlem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer ruim apartement op loopafstand V&A Waterfront
Prima familie onderkomen voor een paar dagen Kaapstad. Twee slaapkamers, twee badkamers, een keuken, afwasmachine en wasmachine. Beetje klein zwembad, maar lekker om even af te koelen. Zeer groot en modern ingericht. Uitzicht op Tafelberg.

10/10 – Uitstekend

Marleen, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima!
Goede locatie tov congrescentrum, zeer ruim en comfortabel, gratis wifi, vrij te gebruiken computers aanwezig in lobby met mogelijkheid tot printen, zeer aardig en behulpzaam personeel. Minpunt: heel veel lawaai aan beide kanten (aan 1 kant agv verkeer, aan andere kant agv ventilator van het ernaast gelegen gebouw.)

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Suveer

Positief: Netheid, comfort kamer
5 nachten verbleven in december 2020

10/10 – Uitstekend

Londeka

Positief: Netheid, comfort kamer
3 nachten verbleven in december 2020

10/10 – Uitstekend

Nkululeko

Reisde met een groep
Positief: Netheid, comfort kamer
3 nachten verbleven in oktober 2020

8/10 – Goed

Samuel

Positief: Netheid, comfort kamer
nice
I like it
2 nachten verbleven in september 2020
Reactie van Senior Host op 29 sep 2020
Good day Thank you so much for staying with us. We appreciate the feedback an look forward to welcoming you again soon. Warm Regards Senior Host

10/10 – Uitstekend

EDUARDO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in maart 2020

8/10 – Goed

Shruti

Positief: Personeel en service, staat van de accommodatie en faciliteiten
The reception staff were helpful, cleaning of rooms could be better and bed a little more comfortable. But overall a good and comfortable stay.
5 nachten verbleven in februari 2020

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, voorzieningen
Front office staff were unfriendly and unhelpful.
8 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Checking in was a pain because i had a 3 BR reservation which I confirmed the day before; however upon checking in they changed my reservation to a 2 BR & studio. Please note that the BR do not have ACs but portable units were provided. We stayed in Room 508 which is the 2 BR & 510 which is the studio. Both rooms were perfect, ample space, clean & stocked with lots of plates, cups & utensils, washer, dryer, microwave, toaster & big refrigerator. The outside balcony has a view of table mountain & the balcony from the room has a view of the city. These units were home away from home. The security was great at the hotel. However the area can be a bit sketchy at night but we still felt safe. We used uber to go everywhere. There is a Spar supermarket which is a 5 minute walk. We will definitely stay here again. We loved staying here.
4 nachten verbleven in februari 2020

4/10 – Matig

Ryan

Zakenreiziger
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Poor timings, no service help
My main disappointment with this hotel was the staff and there service. I was in town for a meeting the same day as check in and had sent 2emails the week before asking for early check-in if possible so I could refresh after my flight before the meeting. Arrived at 12pm 2 hours before check-in, they couldn't get me in early. Came back at check-in time, my room was still not ready. Even though I had explained to them 2 hours previously I had an appointment at 3pm I needed to be at. Didn't get into the room untill almost 2:20pm. My blind in the bathroom didn't close so had to put a towel up for privacy to shower. My welcome note was addressed to another person. The hotel is comfortable enough location is close to city but would not stay again due to there inability to help out.
1 nacht verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Apartment has everything except location
Hospital street is easy for taxis to find – about R280 from the airport in a metered taxi but check in is strange and involves completing questions on an electronic pad. Guests are issued with a thob to get through the security gate next to the guards and to activate the lifts. Lock on the front door meant it had to be slammed to be closed. Apartment had everything from a bed area with sort of bed side cabinets and a desk to a kitchen with all the appliances, fridge, microwave and a washing machine, tea and coffee making, a dining table, sofa, armchairs and a TV, reliable wifi and a balcony with blinds and controllable air-conditioning. Bathroom was adequate with all toiletries other than teeth and shaving provided. A noticeable downside though was the glass panel in the bathroom door that faces directly onto the bed area. However checkout is far too early at 10am, and I both got called by reception and had the cleaners banging on my door to get me out on time. Luggage is stored behind the security guard’s area and the hotel can provide pre-booked taxis for a premium (R350). There’s nothing in this area of town, and it takes at least 10 minutes to walk to the train station and 15 to walk to the waterfront area. You also need to be careful of the nearby backstreets as some didn’t feel or smell safe. Nice apartments, but not a nice area and checkout is too early.
1 nacht verbleven in februari 2020

8/10 – Goed

G J

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2020

2/10 – Ontzettend slecht

Andrew, Canada

Reisde met een groep
Negatief: Netheid, voorzieningen
Don,t be fooled by the photos of luxurious rooms. The place is porly managed and badlly maintained. . I was stuck in the elevator for over half an hour. Pitch dark, the only button that worked was the alrrm and no hotel staff responded to that. Then when i did get out they tried to tell me it was my fault. They refused to give our party of five more than two keys so we left them at the front desk when we went out, but that is only manned till midnight, and they couldn.t find them when we got back. Add windows that blow open in the wind because the latches are broken, lights that won.t come on, appliances that are not even wired in. Do yorself a favour and find somewhere else to stay.
1 nacht verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, voorzieningen
2 nachten verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019

4/10 – Matig

tragasen

Reisde met familie
Negatief: Netheid, personeel en service
2 nachten verbleven in december 2019

4/10 – Matig

Soren

2 nachten verbleven in december 2019

8/10 – Goed

Benjamin

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
All is good. Just that is along the highway and is noisy.
2 nachten verbleven in december 2019

6/10 – Redelijk

Yusuf

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Sub standard accommodation
Apartment Wes very basic Towels were all ways a problem to get Access in n out was a nightmare as we were 6 adults n we had two sets of keys .cell phonee was stolen not found
5 nachten verbleven in december 2019

8/10 – Goed

Pablo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente localização, ótima hospedagem
Foi muito boa a estadia, lugar bem localizado, próximo ao Waterfront, vista para o porto.. Tudo muito agradável. Tivemos um problema com a internet, mas em poucos minutos já foi resolvida pela equipe do hotel..
5 nachten verbleven in december 2019

6/10 – Redelijk

Andrew

Zakenreiziger
Positief: Personeel en service
2 nachten verbleven in november 2019

6/10 – Redelijk

Geverifieerde reiziger

2 nachten verbleven in november 2019

6/10 – Redelijk

Geverifieerde reiziger

2 nachten verbleven in november 2019

10/10 – Uitstekend

Stefan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Es war unsere erste Unterkunft nach unserer Ankuft in Kapstadt, sie liegt sehr nahe an der Worterfront und ist gut und sicher zu Fuss zu erreichen. Es ist ein sehr modernes 1 Zimmerarpartment und sehr sauber , eine Küchenzeile bietet die Möglichkeit sich selbst zu versorgen. Ein überdachter Balkon ermöglicht zu rauchen und draussen zu sitzen trotz Wind und Regen. Eine sehr laute Strasse führt direkt am Haus vorbei , was aber im Bett nicht zuhören war, nur wenn man auf dem Balkon sass. Wir haben uns mega wohlgefühlt und kommen gerne wieder.
3 nachten verbleven in oktober 2019
Reactie van Allison op 18 nov 2019
Dear Stefan, I am very happy to hear that you enjoyed your stay. We look forward to welcoming you back in the future. Allison

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were spacious and very clean. It would be good if they could provide as standard some USB ports for charging devices or some international plug sockets to cater for international travellers.
3 nachten verbleven in november 2019
Reactie van Allison op 18 nov 2019
Thank you for choosing our establishment, we are happy to hear that you enjoyed your stay. We take note of the sockets and looking into it. Regards Allison

8/10 – Goed

Michelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly, helpful staff. Neat and clean.
1 nacht verbleven in oktober 2019
Reactie van Allison op 14 okt 2019
Dear Michelle, Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Regards Allison

8/10 – Goed

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2019
Reactie van Allison op 1 okt 2019
Dear Gary Thank you for your candid feedback. I am very sorry to hear that your stay at the establishment was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit Kind regards Allison

10/10 – Uitstekend

Haitham

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2019
Reactie van Allison op 11 sep 2019
Dear Haitham Aloufi, Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Regards Allison

6/10 – Redelijk

FLIGHT

Positief: Netheid, personeel en service
Really nice stay.
The lady who checked as in was great! Made a such an effort and had a good laugh with, one of the best receptionist I have dealt with ever in my 17 years of travel. Kitchen had almost no glasses - had to wait 45 minutes to get some. Whatsapp number for emergency/contact does not work at all. Had to walk down to reception to request glasses/services. Shower in main bedroom was very poor (pressure) and the bedding does not fit the size of the bed. Its like a queen duvet on a king bed. The front door you have to slam to get open or closed, and there was no dish clothes/towels or anything to wash dishes with/clean after yourself if required. Apart from that the apartment is great. Really good size, stunning kitchen, and not so noisy as expected. The blinds is an issue especially as all the rooms were on the road so you could barely sleep as the rooms are so lit up - so a good idea would be to get blinds that is of good quality and can close. The balcony area was nice to open up and the building itself was quite peaceful, very clean and we never felt unsafe. So overall really good stay, staff was more then happy to assist where there was an issue.
1 nacht verbleven in augustus 2019
Reactie van Allison op 3 sep 2019
Dear Guest We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to management. We do hope you give us another chance as we will definitely improve our services. Regards Your Host Allison

10/10 – Uitstekend

Jenny

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place
Lovely place to stay. This my third or forth time staying at Harbouregdge Apartments. The hospitality is excellent. Very Clean. Highly professional management.
3 nachten verbleven in juli 2019
Reactie van Allison op 26 aug 2019
Dear Jenny, Thank you for making our establishment your Home from Home when you're in Cape Town. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care Regards Allison

10/10 – Uitstekend

Maria Luiza

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ótimo custo beneficio e localização.
Espaçoso e moderno apartamento em local próximo de carro do Waterfront ( 5/10 min), 2 quartos, dois banheiros, cofres, cozinha bem equipada para uma boa estadia. Ar condicionado e disponibilidade de aquecedores para à época de frio. Prédio de apartamentos com segurança e bom atendimento dos funcionarmos na recepção. Restaurante bem próximo. Não exploramos os arredores para saber se existiam mercados próximos, mas é possível ir a pé ao waterfront ( 20/30min).
6 nachten verbleven in juli 2019
Reactie van Allison op 22 aug 2019
Dear Maria, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please do call us if there is anything we can help you with.

4/10 – Matig

Geverifieerde reiziger

2 nachten verbleven in augustus 2019

8/10 – Goed

Mogamat Fazel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No cleaning service or towel change during my stay
2 nachten verbleven in juli 2019
Reactie van Allison op 26 aug 2019
Dear Mogamat Thank you for your candid feedback. I am very sorry to hear that your stay at the establishment was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit Regards Allison

6/10 – Redelijk

christophe

Positief: Comfort kamer
Negatief: Netheid, personeel en service
Très bel apt, ménage médiocre, très bruyant
Très bel appartement, avec parking. Tout pourrait être parfait, mais nettoyage quotidien médiocre. 3 jours sans savon, malgré mes demandes, sol pas fait, donc très sale...... Ultra bruyant. je n'aurai pas réglé d'avance je n'y serai resté qu'une nuit. En plus concession Harley Davidson, juste au pied de l'immeuble Wifi, ne cesse de couper
8 nachten verbleven in mei 2019
Reactie van GSM op 21 mei 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Guest Services Manager

10/10 – Uitstekend

YI-WEI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Very nice and comfortable! Best choice when you stay in Capetown
2 nachten verbleven in mei 2019
Reactie van GSM op 17 mei 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

8/10 – Goed

EW

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and efficient
Very nice and efficient, but a bit noisy. Recommend milk for the coffee
2 nachten verbleven in mei 2019
Reactie van GSM op 17 mei 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager