Een buitenzwembad, zwembadcabana's (toeslag)

Beoordelingen van One&Only Cape Town

5 out of 5
One&Only Cape Town
Dock Road, V & A Waterfront, Cape Town, Western Cape

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 279 van 331 beoordelingen" "
Gastenscore: 8 - Goed. 38 van 331 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 331 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 331 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 331 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2019
Reactie van One&Only Cape Town op 2 apr 2019
Thank you for the review. We hope to welcome you back soon. Kind regards, One&Only Cape Town

10/10 – Uitstekend

TRACY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in november 2023
Reactie van One&Only Cape Town op 21 nov 2023
Hi Tracy,Thank you for this amazing 5 - star rating ! We look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 – Uitstekend

T

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff make this hotel experience simply wonderful! Great location, very friendly and lovely service
1 nacht verbleven in november 2023
Reactie van One&Only Cape Town op 20 nov 2023
Dear T,Thank you for this wonderful review. We are delighted that you had a great experience at One&Only Cape Town, and we look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in november 2023
Reactie van One&Only Cape Town op 21 nov 2023
Hi Anon, Thank you for this magnificent rating ! We hope to welcome you back again soon.Best,Anne ScottGeneral Manager

10/10 – Uitstekend

eric

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great staff great hotel
4 nachten verbleven in november 2023
Reactie van One&Only Cape Town op 14 nov 2023
Dear Eric,Thank you for this amazing review. We look forward to your next visit.Best, Anne ScottGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Adresse in Kapstadt
Unser Aufenthalt im One&Only war ausgezeichnet. Das Personal ist äusserst zuvorkommend und aufmerksam. Die Zimmer sind modern renoviert, geräumig und sehr sauber. Besonders hervorzuheben ist das unglaubliche Frühstücksbuffet, was neben zahlreichen internationalen auch lokale Speisen anbietet. Die Lage an der Waterfront ist für Touristen sehr empfehlenswert, denn es ist alles zu Fuss erreichbar. Ausserdem haben wir uns zu jeder Zeit sehr sicher im Hotel und der Hotelanlage gefühlt.
5 nachten verbleven in november 2023
Reactie van One&Only Cape Town op 14 nov 2023
Dear Guest, Dies ist eine Rezension, die mich über beide Ohren lächeln lässt! Vielen Dank für diese schöne Bewertung, ich freue mich sehr, dass Sie eine so schöne Zeit bei uns hatten und alles Ihren Wünschen entsprach. Meine Mitarbeiter und ich können es kaum erwarten, Sie bald wieder hier begrüßen zu dürfen.Dies ist eine Rezension, die mich über beide Ohren lächeln lässt! Vielen Dank für diese schöne Bewertung, ich freue mich sehr, dass Sie eine so schöne Zeit bei uns hatten und alles Ihren Wünschen entsprach. Meine Mitarbeiter und ich können es kaum erwarten, Sie bald wieder hier begrüßen zu dürfen.Beste grüßeAnne ScottGeneral Manager

10/10 – Uitstekend

Christopher, Milton Keynes

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Luxurious property. Friendly, welcoming and helpful staff. Gold status not recognised until prompted. Despite the breakfast buffet being high quality and huge, the busy breakfast room (with sticky tables) reminds you this is a big hotel. Nobu restaurant superb. Other food only 8/10.
4 nachten verbleven in september 2023
Reactie van One&Only Cape Town op 2 okt 2023
Dear Christopher, Thank you for taking the time to share your thoughts with us. We value the candid yet amazing feedback regarding your stay. We appreciate you joining us at One&Only Cape Town, and we look forward to your next visit.Best,Anne ScottGeneral Manager

10/10 – Uitstekend

eliza, greenwich

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an excellent stay.
5 nachten verbleven in augustus 2023
Reactie van One&Only Cape Town op 28 aug 2023
Dear Eliza,Thank you for staying with us and taking the time to share your reflections of the experience. We are delighted you had an excellent stay and we look forward to welcoming you back soon.Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Vineeta

5 nachten verbleven in augustus 2023
Reactie van One&Only Cape Town op 1 sep 2023
Dear Vineeta,Thank you for your 5- star rating ! We look forward to welcoming you back soon.Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely stay at the One&Only Cape Town. Perfect location for walking around, food and service were excellent.
1 nacht verbleven in juli 2023
Reactie van One&Only Cape Town op 4 aug 2023
Dear Jacqueline,Thank you for staying with us and for sharing your reflections of your experience. We are delighted you had a lovely stay and we look forward to welcoming you back soon.Best,Anne Scott General Manager

10/10 – Uitstekend

Talib

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing hotel
6 nachten verbleven in juni 2023
Reactie van One&Only Cape Town op 3 jul 2023
Dear Talib,Thank you for this amazing review, and we look forward to your next visit.Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Wadha

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Luxury
1 nacht verbleven in juni 2023
Reactie van One&Only Cape Town op 30 jun 2023
Dear Wadha, Thank you for this wonderful response. We are thrilled to learn that you had a luxurious experience with us, and we look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Sara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent choice
Best hotel we stayed in CT, clean and exceptionally luxurious. Would stay again
1 nacht verbleven in mei 2023
Reactie van One&Only Cape Town op 15 mei 2023
Dear Sara,What a thrilling review. Thank you for sharing your thoughts with us regarding your One&Only Cape Town experience. We appreciate the lovely comments, and we look forward to your next visit.Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Tembi Theresa

1 nacht verbleven in mei 2023
Reactie van One&Only Cape Town op 9 mei 2023
Dear Tembi,Thank you for this amazing rating ! We look forward to your next visit.Best, Anne ScottGeneral Manager

10/10 – Uitstekend

Hamed, West Vancouver

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I could tell the staff really cares and take pride in their work. Really enjoyed the lounge - its absolutely breathtaking... beautiful views and great food. A good combination!
4 nachten verbleven in maart 2023
Reactie van One&Only Cape Town op 11 apr 2023
Dear Hamed, What a lovely review. Thank you for taking the time to share your thoughts with us. We are delighted to hear that you had a wonderful experience at One&Only Cape Town, and we look forward to welcoming you back again soon. Best, Anne ScottGeneral Manager

10/10 – Uitstekend

Chad

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van One&Only Cape Town op 20 apr 2023
Dear Chad,Thank you for staying with us and sharing your incredible rating. We are delighted you had an excellent stay with us and look forward to welcoming you back soon!Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Sharon

5 nachten verbleven in maart 2023
Reactie van One&Only Cape Town op 20 apr 2023
Dear Sharon,Thank you for staying with us. The team and I could not be more delighted by your rating! We are so pleased you had a wonderful stay and look forward to welcoming you back soon.Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Laurika

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is conveniently located near the market and table mountain. Everything was so close - either walking distance or a short drive away. The staff was incredibly accommodating. We were assigned a host but never formally met him/her However , Tash was the premier concierge!! His recommendations were spot on and he scheduled all of our activities which lead to a superb vacation for my husband and I.
5 nachten verbleven in maart 2023
Reactie van One&Only Cape Town op 28 mrt 2023
Dear Laurika, What an incredible review! We are beyond thrilled to hear that you had a wonderful experience with us. We strive to create unforgettable memories for our guests and to know that this was the case for you, delights us. Thank you for choosing to stay at One&Only Cape Town and we look forward to your next visit.Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We will be back
From check in to check out we were looked after like royalty the staff are amazing and go the extra mile. If you’re going to Cape Town there’s no better place to stay.
4 nachten verbleven in maart 2023
Reactie van One&Only Cape Town op 24 mrt 2023
Dear Alexander,What an exciting review! Thank you for taking the time to share your thoughts with us. We are delighted to hear that you had a wonderful stay at One&Only Cape Town. We look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 – Uitstekend

neerave

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a fantastic time in the beautiful hotel with amazing staff. thank you!
5 nachten verbleven in maart 2023
Reactie van One&Only Cape Town op 22 mrt 2023
Dear Neerave,Thank you for taking the time to write this incredible review! We are delighted that you had a great experience at One&Only Cape Town, and we look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Amit

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Simply Brilliant
5 nachten verbleven in februari 2023
Reactie van One&Only Cape Town op 17 feb 2023
Dear, Thank you for this brilliant review. We look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Gerald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One and Only Capetown was the best hotel I have ever stayed in my life!
6 nachten verbleven in november 2022
Reactie van One&Only Cape Town op 23 nov 2022
Dear Gerald,What a thrilling review ! Thank you for taking the time to share your experience at One&Only Cape Town with us, and we look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Catherine

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the best hotels I’ve stayed in
Our room was enormous and soooo comfortable and the view of table mountain made it extra special. The staff at this hotel are outstanding too.
Pool area
Breakfast on the balcony
View from our room
8 nachten verbleven in november 2022
Reactie van One&Only Cape Town op 17 nov 2022
Dear Catherine,What a glorious review! We are delighted to hear that you had a great experience at One&Only Cape Town. We appreciate the lovely comments regarding your overall stay, and we look forward to your next visit.Best,Anne ScottGeneral Manager

6/10 – Redelijk

Peter

Reisde met familie
Positief: Personeel en service
no 5 star
The view is good, but so are other locations. for a 5 star hotel I expecting a better service. Many times I haven't been recognized. and I spend a lot additional in the hotel. For my understanding I wiuld give between 3 to 4 stars never more.
21 nachten verbleven in oktober 2022
Reactie van One&Only Cape Town op 14 nov 2022
Dear Peter,Thank you for taking the time to write this review. We truly value your feedback and will ensure this is reviewed in detail with the team to make improvements. We appreciate you sharing your thoughts with us, and we look forward to welcoming you back soon for a true One&Only Cape Town experience.Best, Anne ScottGeneral Manager

10/10 – Uitstekend

Debra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Absolutely beautiful surroundings!
1 nacht verbleven in oktober 2022
Reactie van One&Only Cape Town op 12 okt 2022
Dear Debra, Thank you for this 5 star review. We look forward to your next visit. Best,Anne ScottGeneral Manager

10/10 – Uitstekend

Louisa

5 nachten verbleven in september 2022

10/10 – Uitstekend

Louis Pappie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel in Cape Town
All the amenities from the room, restaurants, the friendly and helpful staff, one can only describe our stay as superb. This is one place where one wants to go stay for a holiday or special anniversary. Best hotel in Cape Town by far.
4 nachten verbleven in september 2022
Reactie van One&Only Cape Town op 12 okt 2022
Dear Louis,Thank you for such an incredible review. We are pleased to hear that you had a great stay and enjoyed all our amenities offered. We appreciate your lovely comments and we look forward to welcoming you back soon. Best,Anne Scott

10/10 – Uitstekend

Panagiotis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was excellent
2 nachten verbleven in juli 2022
Reactie van One&Only Cape Town op 2 aug 2022
Dear Panagiotis Thank you for this wonderful review. We look forward to welcoming you back soon. Best, Anne Scott - General Manager

10/10 – Uitstekend

susanne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property, excellent amenities. Quiet, lovely rooms.
4 nachten verbleven in juli 2022
Reactie van One&Only Cape Town op 15 jul 2022
Dear Susanne Thank you for this lovely review. We look forward to your next visit. Best, Anne Scott - General Manager

10/10 – Uitstekend

Daniel

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful property. The rooms are spacious, tastefully decorated and very comfortable. The staff at the hotel are very well trained and will do everything they can to make your stay memorable. Breakfast is fabulous. We did not try Nobu. We highly recommend this hotel to any discerning traveler.
4 nachten verbleven in juli 2022
Reactie van One&Only Cape Town op 15 jul 2022
Dear Daniel Thank you for this glorious review. We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back soon. Best, Anne Scott - General Manager

4/10 – Matig

Sultan

Positief: Netheid
Negatief: Personeel en service, comfort kamer
4 nachten verbleven in juni 2022
Reactie van One&Only Cape Town op 14 jul 2022
Dear Sultan Thank you for taking the time to write this review. Your rating is of great concern to us. We would like to know more about your experience so that we can rectify the situation. Please contact us so that we may connect. Best, Anne Scott General Manager

10/10 – Uitstekend

Stephan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022
Reactie van One&Only Cape Town op 7 jun 2022
Hi Stephan, Thank you for such a glowing review! We hope to welcome you back again soon. Best, Anne Scott General Manager

2/10 – Ontzettend slecht

Jonathan

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible service. They seem desperately understaffed. You walk through the hotel and it sometimes feel like no one even works there. Also the staff they do have are badly trained, so the overall level of service is no way near what you’d expect from this level of hotel. Save your money and stay at the nearest Holiday Inn.
5 nachten verbleven in maart 2022
Reactie van One&Only Cape Town op 7 jun 2022
Hi Jonathan, Thank you for taking the time to leave your honest review. We appreciate your feedback and strive to grow from it. Whilst Covid did somewhat set us back, we have actively been growing and evolving, and look forward to being better than before. We hope to see you again soon so that we may rectify your experience. Best, Anne Scott General Manager

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was just incredible - we had a great stay
3 nachten verbleven in april 2022
Reactie van One&Only Cape Town op 7 jun 2022
Hi Richard, Thank you for leaving such a wonderful review, we are so pleased you had a great time and we look forward to hosting you again soon. Best, Anne Scott General Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in april 2022
Reactie van One&Only Cape Town op 18 apr 2022
Dear Michael, Thank you for the great rating. I look forward to welcoming you back soon. Best, Anne Scott General Manager

8/10 – Goed

Charles

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Great location. In normal times it would have been perfect. Unfortunately there was hotel construction Mon-Sat 10am to 4pm and it was very noisy and disruptive. You couldn't sit in the lounge and have a conversation it was that bad.
8 nachten verbleven in februari 2022
Reactie van One&Only Cape Town op 11 apr 2022
Dear Charles, Thank you so much for your feedback. I truly apologise for the disturbance and inconvenience caused as a result of our refurbishment. I hope to welcome you back for a true One&Only experience once the construction has concluded. Best, Anne Scott General Manager

10/10 – Uitstekend

IAIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely Hotel.
Fantastic pool area , and staff at Reception very nice.
4 nachten verbleven in februari 2022
Reactie van One&Only Cape Town op 11 apr 2022
Dear IAIN, Thank you for staying with us. I could not be happier to know you had a lovely experience and enjoyed our pool area. I look forward to welcoming you back soon. Best, Anne Scott General Manager

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The One and Only went above and beyond in making sure that our wedding anniversary will always be remembered!
4 nachten verbleven in november 2021
Reactie van One&Only Cape Town op 26 nov 2021
Dear David, Thank you for choosing to celebrate such a special occasion with us. We are delighted our team was able to create a memorable experience for your wedding anniversary and we look forward to welcoming you back soon. Kind regards, Anne Scott General Manager

10/10 – Uitstekend

E

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Still superb
Fantastic. Great service, stunning hotel. Dinner at Nobu amazing.
1 nacht verbleven in september 2021
Reactie van Anne op 27 sep 2021
Thank you for sharing this wonderful review of your recent visit to our Resort. We are thrilled to read that you were impressed by the hotel and service, and that you had an amazing dinner at Nobu. We appreciate your kind comments, and look forward to welcoming you back. Best regards, Anne Scott - General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juni 2021
Reactie van One&Only Cape Town op 24 aug 2021
Thank you for staying with us. We are delighted to receive your incredible rating and we look forward to welcoming you back soon. Best regards, Anne Scott, General Manager

10/10 – Uitstekend

NOMFUNDO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best stay at One & Only Cape Town
an unforgettable experience we had. Everything was perfect and our expectations were met. I'd recommend that you stay here for absolute bliss.
3 nachten verbleven in maart 2021
Reactie van One&Only Cape Town op 29 mrt 2021
Dear Nomfundo, We could not be more delighted to read your stay with us was unforgettable and that our team was able to create a flawless experience meeting all your expectations. Thank you for choosing to stay with us and we hope to welcome you back very soon. Best regards, Anne Scott General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2021
Reactie van One&Only Cape Town op 29 mrt 2021
Dear Valued Guest, Thank you for choosing to stay with us. We are delighted you had an incredible experience and we look forward to welcoming you back soon. Best regards, Anne Scott General Manager

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our best hotel experience
Simply the best hotel experience we've ever enjoyed (and we've enjoyed a lot). Everything from when you pull-up, check-in, breakfast (seriously - best hotel breakfast we've enjoyed) and the service and amenities throughout the stay. Kids club is superb, pool is superb, food is superb, location is superb, view is superb. The best place we could want to be during Covid19 (which they handle professionally and calmly). There is honestly not one thing I can find to fault One and Only Cape Town.
2 nachten verbleven in maart 2020
Reactie van One&Only Cape Town op 19 mrt 2020
Dear Richard, We could not be happier to read that you had the best experience with us and found no flaws within your stay. We are delighted our facilities and amenities were to your liking in all elements of your stay. We look forward to welcoming you back. Kind regards, Richard Lyon General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bom, mas custo alto pela refeição
Lindo hotel, mas café da manhã fraco em qualidade
8 nachten verbleven in februari 2020
Reactie van One&Only Cape Town op 6 mrt 2020
Dear Anonymous, Thank you for staying with us and for sharing your feedback. We are delighted you thought the resort to be beautiful, however we are deeply disappointed to read that you did not find the quality of our breakfasts to be to your satisfaction. This is in no way representative of the training and operational excellence we are known for and for this, we sincerely apologise. We thank you once more, and hope to welcome you back again. Kind regards, Richard Lyon General Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel but now just a tiny bit tired. Will soon need a program of renovation. Staff were great. Gym is fab. Nice location.
3 nachten verbleven in februari 2020
Reactie van One&Only Cape Town op 19 feb 2020
Dear Anonymous, Thank you for staying with us and for sharing your feedback, it is greatly appreciated and will be taken into consideration moving forward. We are delighted our level of service, gym and location were to your satisfaction. We hope to welcome you back soon. Kind regards, Richard Lyon General Manager

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in februari 2020
Reactie van One&Only Cape Town op 18 feb 2020
Thank you Anonymous. Kind regards, Richard Lyon General Manager

10/10 – Uitstekend

Paul, Leicester

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
pool and in particular the sunbathing area was a little small when the hotel was really busy
11 nachten verbleven in februari 2020
Reactie van One&Only Cape Town op 17 feb 2020
Dear Paul, Thank you for staying with and for sharing your feedback with us. We will ensure this is improved upon. We hope to welcome you back soon. Kind regards, Richard Lyon General Manager

10/10 – Uitstekend

Vicki

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2020
Reactie van One&Only Cape Town op 11 feb 2020
Dear Vicki, Thank you for staying with us. We are delighted you had a great experience and we hope to welcome you back soon. Kind regards, Richard Lyon General Manager

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
superb, pricey but worth it
A wonderful location and a superb hotel, pricey but delivers a great hotel experience
5 nachten verbleven in januari 2020
Reactie van One&Only Cape Town op 10 feb 2020
Dear James, Thank you for staying with us and for sharing your thoughts of the experience. We are delighted you had a superb stay and we hope to welcome you back soon. Kind regards, Richard Lyon General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2020
Reactie van One&Only Cape Town op 10 feb 2020
Thank you for the rating Anonymous. We hope to welcome you back soon. Kind regards, Richard Lyon General Manager