The location, just at the best neighbourhood of the city: Waterkant. For people that do not know Cape Town, CBD / City Center is just not a nice area to stay at. Waterkant, just next to CBD / City Center has lots of nice shops, restaurants, is very safe. The hotel has stunning views on mainly Lion's Head and Signal Hill, has a great design, and has been well maintained throughout the last 3 years, hardly signs of wear and tear. The beds are comfortable and the bathroom modern and clean (hand shower would have been nice though - but that is just a detail in the whole thing). Take the elevator up and you arrive at a bar/restaurant with the most amazing views on Cape Town, take the elevator down and there is a steak house (very good Chateau Briand for 2), and a sushi place (called Active Sushi). Aircon worked (hurray, if one just came from a place where the aircon was not working), staff is friendly and professional. They have their own private covered parking, in case you have rented a car. But back to the hotel: the rooms are nice and spacious, the lighting schemes that can be choosen are perfect and I cannot make ANY bad comments. A very happy guest here! Recommendable place to stay.