Good morning, we are sorry you didnt enjoy your stay. Hopefully we can look after you better in the furure. Many thanks Front desk

Dear Kees Thank you for your great review. We are delighted that you enjoyed our hotel and all our facilities. We hope to see you again soon. Kind Regards

Hello DennisThank you for your feedbackWe are glad you enjoyed your stay with us at the Village Hotel Cardiff and look forward to seeing you again in the near futureKind regards

Thank you for your kind words about Donna! We're thrilled to hear that she provided exceptional service during your stay. We're incredibly lucky to have team members like her who go above and beyond to ensure our guests feel welcomed and well taken care of. I'll be sure to pass along your compliments to Donna and the rest of the team. We look forward to welcoming you back to Village soon!GM TEAM

Thank you for your positive feedback! We're delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed our facilities. We appreciate your feedback about the room decor, and we'll certainly take that into consideration for future improvements. We look forward to welcoming you back to Village on your next visit!GM Team

Thank you, Chris, for sharing your review of your recent stay with us on Expedia. We're thrilled to hear that you found our staff friendly and accommodating. Providing excellent service is one of our top priorities, and we're delighted that our team made a positive impression on you.It's fantastic to know that you enjoyed our spacious rooms and modern amenities. We strive to create a comfortable and welcoming environment for all our guests, and we're glad to hear that you felt at home during your stay.We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Kind regards,GM + Team

Hello Adam Thank you for your responceWe hope to see you again in the near future Kind regards

Dear RichardThank you for your feedback during your recent stay with us. Kind RegardsGM and Team

Dear HayleyThank you for your feedback during your recent stay with us. We are pleased to see that the staff were welcoming. We will pass on your feedback to the relevant departments. We look forward to welcoming you back in the foreseeable future. Kind Regards GM and Team

Hello Andy Thank you for your feedback We are glad you enjoyed your stay with us and hope to see you again in the near future Kind regards

Dear Craig Thank you for your feedbackWe will pass on the message to ScottKind regards

Dear Denise, Thank-you for taking the time to provide us with your valuable feedback, we're pleased to hear you enjoyed your stay! We hope to be welcoming you back again in the near future.Kind regards,GM + Team

Dear Graham, Thank-you for taking the time to provide us with your valuable feedback, we'll be sure to pass your comments onto our housekeeping team. We hope to be welcoming you back again in the near future. Kind regards,GM + Team

Dear AliceThank you for your feedback during your recent stay, we are pleased to see that you had an enjoyable stay and enjoyed our facilities. We hope to welcome you back in the foreseeable future.Kind Regards

Dear Lucy Thank you for your feedback. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team

Dear Joe Thank you for your feedback. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team

Hello Margaret Thank you for the positive response We are glad you enjoyed your stay with us and look forward to seeing you again in the near futureKind regards

Dear Anthony Thank you for your feedback during your recent stay with us. We are pleased to see that you had an enjoyable stay. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team

Dear Michelle,Thank-you for taking the time to provide us with your valuable feedback, we're pleased to hear you enjoyed the stay with us and we hope to be welcoming you back again in the near future. Kind regards,GM + Team

Dear Mark, Thank-you for taking the time to provide us with your rating, we're pleased to hear you thoroughly enjoyed your recent stay and we hope to be welcoming you back again in the near future. Kind regards,GM + Team

Hello VaidaThank you for the positive response We are glad you enjoyed your stay and hope to see you again in the near futureKind regards

Hello AdelinThank you for your feedback about your recent stay with us We are glad you enjoyed your stay and hope to see you again in the near futureKind regards

Hello PeterThank you for your response to your recent stay with us.I have emailed your invoice to the email you have provided when checking in, so apologies for that. With regards to the Pub & Grill, I am sorry to hear the food was not up to standard. I will pass on this information to the Kitchen and explain to the Pub & Grill that a simple 'sorry' is not satisfactory customer service. I apologies again and hope we will see you again in the near future.Kind regards

Hello NicholasThank you for your email If you could update us on any ocurrances that happened with your stay we can look into themKind regards

Dear PaulThank you for your feedback. We will ensure this is passed onto the relevant departments.Kind Regards

Hello MeghanThank you for the positive feedbackWe are glad you enjoyed your stay with us and hope we see you again in the near future Kind regards

Dear Daniel, Thank you for your feedback.Kind regards GM + Team

Dear Craig, We are sorry to hear you have not enjoyed your stay with us and will be sure to feedback to our team . Kind Regards GM + Team

Dear Emma, Thank you for your feedback. Kind Regards GM + Team

Hi Anthony Thank you for your feedback during your recent stay. I can confirm that the family rooms have the same benefits as a Club room. We are sorry to see that you felt it was not up to the same standard, we will pass this onto the relevant department. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team

Hello DavidThank you for your positive responseWe are glad you enjoyed your stay at the Village Hotel Cardiff and hope to see you in the near future Kind regards

Hello Brian Thank you for the positive feedback We hope to see you again in the near future Kind regards

Hello GillThank you for your feedback We are pleased you enjoyed your stay with us at The Village Hotel CardiffWe look forward to welcoming you back in the near future Kind regards

Hello Luke Thank you for your feedbackWe hope to see you again in the near futureKind regards

Hello Hayley Thank you for your response If you could provide us with feedback then we will look into the issues that you have rated us for Kind regards

Hello Javirria If you could give us feedback on why you scored us what you have then we can look into fixing what you point out Kind regards

Dear Lisa, Thank-you for taking the time to provide us with your valuable feedback, we're pleased to hear you enjoyed the experience with us and we hope to be welcoming you back again in the near future. Kind regards,GM + Team

Hello Martin Thank you for your feedback We are glad you enjoyed your stay with us We hope to see you again in the near futureKind regards

Hello DebThank you for your feedback We are glad you enjoyed your stay with us at Village Hotel Cardiff And we look forward to your return in the near future Kind regards

Dear Scott Thank you for your feedback, we are glad to see you had an enjoyable stay. We hope to welcome you back in the foreseeable futureKind RegardsGM and Team

Dear Joanne Thank you for your feedback. We are pleased to see that you had an enjoyable stay. We hope to welcome you back in the foreseeable future. Kind RegardsGM and Team

Dear Gareth Thank you for your feedback during your recent stay with us. We are pleased to see that you had an enjoyable stay. We hope to welcome you back in the foreseeable future.Kind RegardsGM and Team

Dear Rich, Thank-you for taking the time to rate your recent stay, we're pleased to hear you enjoyed the experience! We hope to be welcoming you back again in the near future.Kind regards,GM + Team

Dear Jac, Thank you for your feedback . Kind Regards GM+ Team

Dear Danny, Thank you for your feedback . Kind Regards GM+Team

Hello YvonneThank you for the feedback We are glad you enjoyed your stay with us at the Village Hotel Cardiff We look forward to seeing you again in the near future Kind regards

HelloThank you for your feedback We are sorry to hear about your stay and will definitely look at these issues raised and feed them back to relevant departments Kind regards

Dear Susan Thank you for your feedback during your recent stay with us. We will pass on your feedback to the relevant departments. Kind RegardsGM and Team

Dear Stephanie Thank you for your feedback during your recent stay with us.Kind Regards

Dear Paul, Thank you for your feedback , we hope to welcome you back soon .Kind RegardsReception Team