Suite, 1 kingsize bed met slaapbank, niet-roken | Pillowtop-bedden, een bureau, een strijkplank/strijkijzer, gratis wifi

Beoordelingen van Comfort Suites Carlsbad

2.5 out of 5
Comfort Suites Carlsbad
2600 West Pierce St, Carlsbad, NM

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 730 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 217 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 33 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 1000 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed te doen
Was prima in de buurt niets op loopafstand. Hotel was tip top
2 nachten verbleven in augustus 2018

6/10 – Redelijk

Ana

Positief: Netheid
2 nachten verbleven in mei 2024
Reactie van Stephanie op 21 mei 2024
Hi Ana, Thank you for taking the time to complete our online survey. Your feedback is very important to us. Please reach out to us directly with any specific feedback so we can address your concerns and improve our service.We appreciate your business and hope to welcome you back for an even better experience.

8/10 – Goed

Sarah

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
This hotel was conveniently located for us to visit Carlsbad Caverns. There were some fun food options nearby. The outdoor pool is unheated and absolutely freezing, so that was a big disappointment for my kids.
2 nachten verbleven in maart 2024
Reactie van Mark op 7 mei 2024
Hi Sarah, Thank you for staying with us here at the Comfort Suites in Carlsbad, New Mexico. We do appreciate your kind words also, would like to apologize for our pool not been heated. We do hope that you will stay with us again.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay. Comfy, quiet and friendly.
1 nacht verbleven in mei 2024
Reactie van Stephanie op 6 mei 2024
Thank you for the 5-star rating. We're delighted that you enjoyed a quiet and comfortable stay. We appreciate your business and can't wait to welcome you back again!

10/10 – Uitstekend

Dayanna

2 nachten verbleven in april 2024
Reactie van Stephanie op 21 mei 2024
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Lou Ann, Cypress

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean and comfortable
1 nacht verbleven in april 2024
Reactie van Stephanie op 19 apr 2024
Thank you for your perfect score. We're delighted that you enjoyed a clean and comfortable stay. We appreciate your business and hope to welcome you back again soon.

10/10 – Uitstekend

Tiffany

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was lovely. Room was nice. Perfect stopping point on our roadtrip!
2 nachten verbleven in april 2024
Reactie van Stephanie op 19 apr 2024
Thank you for your perfect five star rating and your delightful comments. We're delighted to hear that you enjoyed our hotel. We appreciate your business and hope to welcome you back for another great stay.

2/10 – Ontzettend slecht

Carolyn

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was very clean and well-maintained. The staff was friendly and helpful. Would definitely stay again if in the area.
1 nacht verbleven in april 2024
Reactie van Mark op 7 mei 2024
Hi Carolyn.Thank you for staying with us here at the Comfort Suites in Carlsbad, New Mexico. I will pass along the kind words to the team. We do hope to see you again.

8/10 – Goed

Jack

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Stephanie op 9 apr 2024
Hi Jack, Thank you for your positive review, we appreciate your four-star rating. We appreciate your business and look forward to welcoming you back again soon.

8/10 – Goed

Thomas J.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
2 nachten verbleven in april 2024
Reactie van Stephanie op 8 apr 2024
Thank you for your positive review, we appreciate your four-star rating. We appreciate your business and look forward to welcoming you back again soon.

10/10 – Uitstekend

emily

Reisde met familie
Spacious rooms. Nice staff. Good breakfast. Check out the museum of the living desert just a mile or two away
2 nachten verbleven in maart 2024
Reactie van Stephanie op 3 apr 2024
Dear Emily, thank you for the fantastic 5-star review. We're thrilled that you enjoyed the spacious rooms, our staff and a good breakfast. We appreciate your business and look forward to hosting you again!

10/10 – Uitstekend

Billy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Stephanie op 26 mrt 2024
Hi Billy, Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Magdalena

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in maart 2024
Reactie van Stephanie op 25 mrt 2024
Thank you for the 5/5 review, we are glad to hear that you enjoyed your stay! We appreciate your business and hope to host you again.

10/10 – Uitstekend

Janet

1 nacht verbleven in maart 2024
Reactie van Stephanie op 12 apr 2024
Thank you for your perfect 10/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

8/10 – Goed

Darlene, LeRoy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Stephanie op 19 mrt 2024
Thank you for your positive feedback! We appreciate your business and hope to welcome you back for another positive experience.

10/10 – Uitstekend

Kyleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed our one night stay. Room was big, comfortable and clean. Breakfast was awesome! Staff was nice. Great area! Would stay again.
1 nacht verbleven in maart 2024
Reactie van Mark op 18 mrt 2024
Thank you for your kind words, I will share with the staff. We hope to see you again.

10/10 – Uitstekend

tiffany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Stephanie op 18 mrt 2024
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

8/10 – Goed

Andrea

Reisde met partner
Positief: Personeel en service, voorzieningen
The room and rest of the hotel were very nice. Great amenities and wonderful staff. Especially enjoyed the tasty biscuits from the breakfast. The only negatives were the paper-thin walls (could hear even quiet talking from the other side) and that the shower wasn't very clean.
1 nacht verbleven in februari 2024
Reactie van Stephanie op 13 mrt 2024
Dear Andrea, Thank you for your positive feedback on our amenities and staff. We apologize for the inconvenience with the cleanliness of the shower and assure you that we will address this promptly. We hope to welcome you back for an even better experience in the future.

10/10 – Uitstekend

Fernando

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great the service the persons clean room elevators works properly everything was good
1 nacht verbleven in maart 2024
Reactie van Comfort Suites op 5 mrt 2024
Thank you, we appreciate your kind feed back. We hope to see you again!

6/10 – Redelijk

Carrie

2 nachten verbleven in februari 2024
Reactie van Stephanie op 25 mrt 2024
Thank you for your positive review. Please reach out to us directly with any specific feedback so we can address your concerns and improve our service.Take Care

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location, very clean and great staff!
1 nacht verbleven in februari 2024
Reactie van Stephanie op 22 feb 2024
Thank you for your glowing review! We're delighted to hear you enjoyed the location, great staff and exceptional cleanliness. We appreciate your perfect score and business. We hope to welcome you back soon!

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great facility super clean with excellent staff!
2 nachten verbleven in februari 2024
Reactie van Stephanie op 20 feb 2024
We're thrilled to receive your perfect score and such lovely comments! Delighted to hear you enjoyed our hotel and excellent staff. We appreciate your business. Thank you for sharing your feedback, and we hope to welcome you back for another exceptional stay!

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
The room was VERY spacious and the bathroom was huge!!! The hotel was nice and quiet. My husband said it was one of the best night’s sleep he’d had in a long time.
1 nacht verbleven in februari 2024
Reactie van Stephanie op 20 feb 2024
Kimberly, We're thrilled to receive your perfect score and such lovely comments! Delighted to hear you enjoyed our hotel. We appreciate your business. Thank you for sharing your feedback, and we hope to welcome you back for another exceptional stay!

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service. My girls loved the cookies & milk. And even enjoyed the popcorn in the lobby.
1 nacht verbleven in januari 2024
Reactie van Stephanie op 29 jan 2024
Thank you for your glowing review! We're delighted to hear you enjoyed the great service, popcorn and the cookies. We appreciate your perfect score and business. We hope to welcome you back soon!

10/10 – Uitstekend

Eric, Alpine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed 1 night. All was great except the fan in the bathroom (I think its off its threads). Room was comfy, clean A/C worked great. Breakfast was average. Folks were friendly.
1 nacht verbleven in januari 2024
Reactie van Stephanie op 9 jan 2024
Thank you for your perfect rating! We're thrilled to hear about your positive experience. Thank you for letting us know about the bathroom fan so that maintenance can fix it.Your business is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel in Carlsbad
We enjoyed staying here when we came to visit Carlsbad Caverns National Park. Friendly staff, clean and comfortable rooms, a nice outdoor hot tub, and a tasty breakfast.
2 nachten verbleven in december 2023
Reactie van Stephanie op 8 jan 2024
Thank you for your glowing review, Nancy! We're delighted to hear you enjoyed the clean and comfortable room, nice hot tub, and friendly staff. We appreciate your perfect score and business. We hope to welcome you back soon!

10/10 – Uitstekend

marcus

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed my stay
2 nachten verbleven in december 2023
Reactie van Stephanie op 3 jan 2024
Thank you for your perfect 5/5 rating. We are thrilled to hear that you enjoyed your stay. We appreciate your business and your positive feedback.

10/10 – Uitstekend

Manjula

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Stephanie op 5 jan 2024
Thank you for your perfect rating, Manjula! We're thrilled to hear about your positive experience. Your business is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super clean and nice hotel. Comfortable beds.
1 nacht verbleven in december 2023
Reactie van ste op 28 dec 2023
Thank you so much for your wonderful review! We are delighted to hear that you found our place nice, clean and that you enjoyed the comfortable beds. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Rodney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really nice!
Spend a night here as I passed through. I was surprised how nice it was. The room and shower were big and it was all very nice. The outdoor pool and hottub were open even though it was cold out which was nice, I used the hottub for a minute. The gym was small but it was okay. The service was nice, located across from Planet Fitness and on the end of a strip of stores so location was good. I don't know why I thought it wouldn't be that great because I was quite happy with this place. I missed the breakfast since I left before it started.
1 nacht verbleven in december 2023
Reactie van Stephanie op 27 dec 2023
Thank you for your fantastic review! We're thrilled to have exceeded your expectations. We appreciate your business and hope to welcome you back for another positive experience.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My go to hotel in Carlsbad
3 nachten verbleven in december 2023
Reactie van Stephanie op 27 dec 2023
Thank you for your stellar 10/10 review. We're thrilled to hear that you had a fantastic stay. Your kind words mean the world to us. We appreciate your business and can't wait to welcome you back again! Best Regards

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Stephanie op 20 feb 2024
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Eric, Sammamish

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Stephanie op 21 dec 2023
Thank you for your five star review! We appreciate your business and hope to welcome you back again soon.

2/10 – Ontzettend slecht

Ricardo

Positief: Comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
They have bed bugs!!!!
2 nachten verbleven in november 2023
Reactie van Stephanie op 14 dec 2023
Thank you for letting us know since we have had no other complaints. We have looked into your reservation and we are checking the rooms in which you stayed. Thank you for your feedback.

10/10 – Uitstekend

Christine

1 nacht verbleven in december 2023
Reactie van Stephanie op 5 dec 2023
Thank you for your stellar 10/10 review, Christine. We're thrilled to hear that you had a fantastic stay. We appreciate your business and can't wait to welcome you back again!

10/10 – Uitstekend

Johanna

1 nacht verbleven in december 2023
Reactie van Stephanie op 27 dec 2023
Thank you for the 5/5 review, we are glad to hear that you enjoyed your stay! Take Care

10/10 – Uitstekend

Jeannine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was very clean, bed was the most comfortable I had slept in as far as hotels. Staff was warm and friendly. Would definitely stay at this hotel again.
4 nachten verbleven in november 2023
Reactie van Stephanie op 5 dec 2023
We're thrilled to receive your perfect score and such lovely comments! Delighted to hear you enjoyed our hotel. We appreciate your business. Thank you for sharing your feedback, and we hope to welcome you back for another exceptional stay!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is in a great location and is extremely clean… the hotel staff were warm and welcoming. The Thanksgiving decorations were so tasteful, very beautiful.
2 nachten verbleven in november 2023
Reactie van Stephanie op 5 dec 2023
Thank you for your perfect 10/10 rating! We're delighted you enjoyed our great location, cleanliness, and the warm hospitality of our staff. It's wonderful to hear that you found our decorations tasteful and beautiful. We appreciate your business and your positive feedback.

10/10 – Uitstekend

Mary, Glorieta

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed having a suite with a comfortable couch to sit and read. It was a very convenient location for our weekend purpose. Nice place would recommend to others.
2 nachten verbleven in november 2023
Reactie van Stephanie op 28 nov 2023
Thank you for your five star review Mary! We're delighted you enjoyed the comfortable suite, convenient location, and found it to be a nice place. Your recommendation means a lot and we look forward to welcoming you back in the future!

8/10 – Goed

Christine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was clean and spacious with a sofa area and two queen beds. The only problem was that there was a mold smell in the bathroom. The next day we were able to get into another room that didn’t have that smell.
2 nachten verbleven in november 2023
Reactie van Stephanie op 16 nov 2023
Hi Christine, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value stay
2 nachten verbleven in september 2023
Reactie van Stephanie op 1 nov 2023
Thank you for 5/5 review, we are glad to hear that you enjoyed your stay and the value. We appreciate your business and look forward to seeing you again. Take Care

10/10 – Uitstekend

Esther

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No complaints. All was great!
1 nacht verbleven in oktober 2023
Reactie van Stephanie op 1 nov 2023
Thank you for your wonderful review! We strive to provide exceptional service, and it's rewarding to know that you had no complaints. We appreciate your business and look forward to welcoming you back in the future.

10/10 – Uitstekend

Clay-Julie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was very clean and well maintained- also beautifully decorated for fall. Was quiet our entire stay. Breakfast had many choice and all were delicious.
2 nachten verbleven in oktober 2023
Reactie van Stephanie op 1 nov 2023
We're delighted to hear you enjoyed your stay with us! Your positive feedback on our clean and well maintained property, fall decorations, quiet atmosphere and breakfast choices is greatly appreciated. We look forward to hosting you again soon!

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Stephanie op 1 nov 2023
Thank you for your feedback and your business, Sarah. We hope to see you again. Take Care

10/10 – Uitstekend

Crystal

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful property, good stay.
Very pleasant property--the lobby had been beautifully decorated for the fall season. Front desk clerk was friendly and though her computer was giving her problems, kept her cool. Room was clean, bed comfortable, nice pillows. Breakfast was quite good. Would definitely stay here again.
1 nacht verbleven in oktober 2023
Reactie van Stephanie op 1 nov 2023
Thank you for the perfect score and kind words! We're delighted you enjoyed the fall decor, friendly service, comfortable room and breakfast. We can't wit to welcome you back for another stay!

8/10 – Goed

JL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Additional towel racks and hooks needed..
Our two night stay was very pleasant. The only complaint we have is that there are no hooks or additional towel racks in the bathroom to hang your face towels on.
2 nachten verbleven in september 2023
Reactie van Stephanie op 4 okt 2023
Thank you for your feedback, JL. We appreciate your business and hope to see you again.

10/10 – Uitstekend

Lauren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay here. Very clean and honestly one of the best continental breakfasts we’ve ever had at a hotel.
Reactie van Stephanie op 11 sep 2023
We are thrilled to hear you had such a great experience, Lauren! Guest satisfaction is important to us and seeing feedback like this makes it all worth it. Take Care

10/10 – Uitstekend

Tamra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Stephanie op 1 sep 2023
We are thrilled to hear you had such a great experience, Tamra! Guest satisfaction is important to us and seeing feedback like this makes it all worth it. Take Care

10/10 – Uitstekend

Chris

2 nachten verbleven in augustus 2023
Reactie van Stephanie op 19 sep 2023
Thank you for 5/5 review, we are glad to hear that you enjoyed your stay, Chris! Take Care

10/10 – Uitstekend

Mónica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exelebte
1 nacht verbleven in augustus 2023
Reactie van Stephanie op 28 aug 2023
We are happy to hear that you enjoyed your stay. Thank you for your feedback and your business. Take Care