Lobby

Beoordelingen van Holiday Inn Express Hotel & Suites Carlsbad Beach, an IHG Hotel

2.5 out of 5

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 391 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 278 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 161 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 102 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 68 van 1000 beoordelingen" "

7,6/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Edward

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Wendy at the front desk was very nice. But the restroom had a sewer like smell that wasnt very pleasant. Then the janitor lady barged into the room despite me yelling "we're still in here". Then she proceeds to still open the door and tell me that we already had checked out. Which we in fact did not and she felt the need to try and argue about it. It was around 9:50 so we still had an hour till check out.
1 nacht verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Dear Edward,Thank you for taking the time to notify us. We deeply regret that your overall experience fell short of your expectations. Please be assured that we will look into these comments and ensure our processes align with the level of service we aim to provide. We hope to have another chance to welcome you back and deliver an experience that truly reflects our commitment to our guests' comfort and satisfaction.

10/10 – Uitstekend

Jerry

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and quiet place staff was great
2 nachten verbleven in april 2024
Reactie van General Manager op 2 mei 2024
Good Afternoon Jerry,Our peaceful accommodations and wonderful staff are just some of the reasons our guests enjoy staying at Holiday Inn Express & Suites Carlsbad Beach so we are thrilled you were also impressed. Thank you for being our guest and sharing your lovely review. We look forward to welcoming you back on future visits to the area.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 – Goed

Juli

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great time
3 nachten verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Good Afternoon, Juli,Thank you for your review of Holiday Inn Express & Suites Carlsbad Beach. We're thrilled to hear you enjoyed your stay, and we'd love to welcome you back soon!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

Ana

Reisde met familie en kleine kinderen
Me encantó el hotel, su personal y todo muy limpio. El desayuno increíble.
2 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Good Morning Ana, Thank you so much for choosing Holiday Inn Express & Suites Carlsbad Beach. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our cleanliness, amazing staff, and delicious breakfast. We hope you'll join us again on your next trip to the area; it was a genuine pleasure hosting you.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

6/10 – Redelijk

Michelle

3 nachten verbleven in maart 2024

10/10 – Uitstekend

Evelina

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hot breakfast option, clean, the price for the location is great! Close to many shops, restaurants, and the beach. Thank you for making it affordable for families!
1 nacht verbleven in april 2024
Reactie van General Manager op 11 apr 2024
Good Morning Evelina,Thank you for taking a moment to share your experience at Holiday Inn Express & Suites Carlsbad Beach! We are proud to deliver great value to our guests, so we are delighted that you found your experience to be exceptional for the whole family. Receiving recognition for our fantastic location, delicious breakfast offerings, and the high standards of cleanliness we adhere to is always appreciated as well. It was a pleasure having you here, and we hope you will visit us again soon!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 – Goed

Janet

Reisde met familie
It’s okay. The soap they had were Dove, but in reality these were not dove products inside. You can very well tell as there was rust on bottles of soap and conditioners. The doors to the room looked like it was broken into.
2 nachten verbleven in april 2024
Reactie van General Manager op 11 apr 2024
Good Afternoon Janet,Thank you for your thoughtful feedback. Although we're glad to see you enjoyed your stay overall, we regret falling short of expectations in some areas. Rest assured, your input is vital and helps us ensure we're upholding our high standards of quality. We'll share your comments about the bathroom products and door to your room with the appropriate team members to have these matters resolved. Nevertheless, it was a pleasure to have you here, and we hope to welcome you back soon for a more exceptional experience!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 – Goed

janice

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
a little dated
2 nachten verbleven in maart 2024
Reactie van General Manager op 11 apr 2024
Good Morning Janice,Thank you for choosing to stay with us at Holiday Inn Express & Suites Carlsbad Beach. We're glad to receive the high rating and trust you had a terrific visit. However, your constructive feedback is appreciated and will be taken into consideration for future improvements. Nevertheless, it was a pleasure to host you, and we hope you'll choose to visit us again in the future.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 – Goed

Ignacio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Está bien el hotel, limpio, seguro.
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Good Morning Ignacio,We always enjoy hearing from our satisfied guests and greatly appreciate you highlighting what you enjoyed most about your stay! Please keep Holiday Inn Express & Suites Carlsbad Beach at the top of your list for accommodations anytime you travel back this way in the future. It would be a pleasure to have you as our guest again.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 – Goed

Maria del Carmen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location near some restaurants less than 2 miles
2 nachten verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Good Morning Maria,Thank you for choosing to stay with us at Holiday Inn Express & Suites Carlsbad Beach. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our convenient location as well. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

6/10 – Redelijk

Stephanie

Reisde met familie
Close to family
1 nacht verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Good Morning Stephanie, Although we're glad our location provided you with easy access to your family, we're disappointed to see some aspects of your stay fell short of your expectations. Please feel free to reach out to us and let us know how we can improve our guest experience as we are always available to assist you. Thank you, and we hope to welcome you back for a truly exceptional stay in the future.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

Laura G Márquez, Buckeye

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

4/10 – Matig

April

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rude front desk girl
1 nacht verbleven in april 2024
Reactie van General Manager op 5 apr 2024
Good Morning April,Thank you for your review. We are sorry to hear about your disappointing experience with us, as it is always our intention to provide great guest service. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience, as your valuable feedback helps us to improve our processes and better serve our guests. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line. Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

Mariela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me gusta lo amable del personal
1 nacht verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
Good Morning, Mariela,Thank you for choosing us to host your visit to Holiday Inn Express & Suites Carlsbad Beach, and we hope you enjoyed your time in Carlsbad. It is wonderful to know that our hospitality was a positive aspect of your stay. Our team will be pleased to receive your recognition. Thank you for the five-star rating, and come back and stay with us again soon!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay.
2 nachten verbleven in maart 2024
Reactie van General Manager op 3 apr 2024
Good Morning Richard,Our team is very happy to hear this. Thanks so much for being our guest at Holiday Inn Express & Suites Carlsbad Beach, and we look forward to seeing you again!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

6/10 – Redelijk

Erik

Reisde met familie
Average
2 nachten verbleven in maart 2024
Reactie van General Manager op 29 mrt 2024
Good Morning, Erik,Thank you for taking a moment to share your honest thoughts. We regret to learn that you were not fully satisfied with your stay. If you have any suggestions for ways we can elevate our guest experience, we welcome you to reach out to us offline. Nevertheless, it was a pleasure having you here, and we hope to hear from you soon.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

Rebecca

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was nice with a great breakfast and pool area. Parents- watch your kids by the pool and make sure they walk. It gets REALLY slippery when wet!
1 nacht verbleven in maart 2024
Reactie van General Manager op 29 mrt 2024
Good Afternoon Rebecca,Thank you for choosing Holiday Inn Express & Suites Carlsbad Beach! We're glad our tasty breakfast and inviting pool impressed you. The next time you're in town, please come back to see us.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 – Goed

Louisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024

8/10 – Goed

Jonathan, Telkwa

Positief: Netheid
1 nacht verbleven in maart 2024

8/10 – Goed

Stuart

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
close to everything
3 nachten verbleven in maart 2024
Reactie van General Manager op 29 mrt 2024
Good Afternoon Stuart,We can’t thank you enough for staying at Holiday Inn Express & Suites Carlsbad Beach, and for your wonderful review. It’s great to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Jody

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great location. Close to Legoland. I do suggest renting a car like we did. Pool was nice, with a hot tub. Needs are a bit hard, but slept well anyways. Disappointed they didn't have beach towels that were listed on the website, but was offered bath towels instead which worked fine. The breakfast had lots of choices with hot food and cold foods. Would recommend to anyone.
3 nachten verbleven in maart 2024
Reactie van General Manager op 13 mrt 2024
Good Morning Jody,We're thrilled you enjoyed our convenient location near Legoland and appreciated our pool and hot tub. Your feedback regarding the bed firmness and the availability of beach towels is noted, and we'll address these concerns internally. However, we're glad you found our breakfast offerings satisfying and would recommend us to others. We look forward to welcoming you back and ensuring an even more comfortable stay next time!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

Ellys

2 nachten verbleven in februari 2024

8/10 – Goed

Connie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place with great breakfast.
2 nachten verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Good Morning Connie,Thank you for your review! It's wonderful to know you started your day off right with our delicious breakfast offerings, and we're pleased you had an enjoyable experience. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

Anupong

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff very helpful.
1 nacht verbleven in februari 2024
Reactie van General Manager op 5 mrt 2024
Good afternoon Anupong,Thank you for choosing to stay at Holiday Inn Express & Suites Carlsbad Beach! It was our pleasure to provide you with kind assistance. We value your excellent review and hope you'll return.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 – Goed

Miguel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast included, clean room, a little old, but overall good place to spend the nigth
1 nacht verbleven in februari 2024
Reactie van General Manager op 23 feb 2024
Good Morning Miguel,It's always a pleasure hearing from our guests. We're glad our attention to cleanliness impressed you and that you appreciated the included breakfast. Should you be in the area again, please come back to see us.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

2/10 – Ontzettend slecht

quang

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The surrounding rooms were too noisy, making it difficult for my wife and I to peacefully sleep at night. I spoke to the manager about it and they told me they would address it but nothing was ever fixed.
1 nacht verbleven in februari 2024
Reactie van General Manager op 15 feb 2024
Good Afternoon Quang,Thank you for sharing your experience with us. We're disappointed to learn that the noise from surrounding rooms affected your ability to sleep peacefully. Rest assured, we'll address this matter with our team to ensure better communication and swift action in the future. Despite this setback, we hope you'll give us another opportunity to provide you with a more restful stay.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

6/10 – Redelijk

Patricia

Zakenreiziger
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The chair was cracked vinyl. The room was bare bones. The staff was very accommodating m
1 nacht verbleven in februari 2024
Reactie van General Manager op 11 feb 2024
Good Afternoon Patricia,Thank you for sharing your feedback with us. We take pride in providing excellent service to our guests, and we're delighted that our team was accommodating during your stay. However, we're concerned about your insights regarding your room. We'll address these issues promptly, and we look forward to the opportunity to welcome you back for an improved experience.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 – Goed

ale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Donna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean and close to food and beach.
3 nachten verbleven in december 2023
Reactie van General Manager op 30 jan 2024
Good Morning Donna,Thank you for taking the time to share your experience with us! We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this commitment was reflected in your experience. Receiving recognition for our fantastic location is always appreciated as well! It was a pleasure having you as our guest, and we hope you return soon.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

Aiko

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

José Carlos

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

8/10 – Goed

angela

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 star stay
very clean room! friendly and helpful staff! great breakfast!
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 jan 2024
Good morning Angela,Thank you for taking the time to share your thoughts with us. We are glad that you appreciated our high standards of cleanliness and wonderful team members. It is wonderful also to read that you enjoyed the most important meal of the day with us. Our team will be elated you had a great stay. We look forward to seeing you again. Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

Indhira

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was good and staff was very friendly
Reactie van General Manager op 19 jan 2024
Good Morning Indhira,It's terrific you could start your day with our hearty breakfast, and we trust it gave you the energy you needed to power through the day! Our friendly staff can't wait to host you again at Holiday Inn Express & Suites Carlsbad Beach, so please revisit us soon!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

Rachel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall it was a wonderful experience. My only request is to have better lighting outside. The area is really dark.
2 nachten verbleven in januari 2024
Reactie van General Manager op 4 feb 2024
Good Morning Rachel,It's good to know you had a great overall experience at Holiday Inn Express & Suites Carlsbad Beach. Thank you for sharing your concerns regarding our lighting, as we constantly aim to improve in the areas that matter most to our guests. We hope to welcome you back soon for another fantastic time.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

Alejandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo bien cercas de la playa de legoland muy practico todo
1 nacht verbleven in december 2023
Reactie van General Manager op 9 jan 2024
Buenas tardes alejandra,Con maravillosas habitaciones para relajarse y una ubicación privilegiada para explorar, seguramente se lo pasará genial en el Holiday Inn Express & Suites Carlsbad Beach. Esperamos que haya pasado un tiempo maravilloso explorando las atracciones cercanas. Vuelve y visítanos nuevamente cuando quieras.Atentamente,Charlie Holladay, director general del Holiday Inn Express & Suites Carlsbad Beach.

8/10 – Goed

Glorivik

Positief: Netheid, personeel en service
4 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Joannie

Reisde met familie
Negatief: Netheid, personeel en service en comfort kamer
Horrible Stay, useless staff
Do not stay here. It’s right off the freeway and the road noise is so loud. Then you have the AC & refrigerator noise competing to see which can be the loudest. The beds are so hard and not comfortable & last but not least, the sofa bed is held up by springs with sheet thin mattress. It literally feel and sounds like you are sleeping on springs. It was a horrible experience and the worst $200 I’ve ever spent.
1 nacht verbleven in januari 2024
Reactie van General Manager op 9 jan 2024
Dear Joannie, Thank you for the review and for choosing to stay with us. Please accept our sincere apologies for the issues you experienced. Our staff is always on hand to help provide a solution for anything that is less than perfect during your stay. We hope you'll consider staying with us again so we can provide you with the experience you expected and deserved.

8/10 – Goed

Francisco Javier

Reisde met familie
Nice
1 nacht verbleven in december 2023
Reactie van General Manager op 9 jan 2024
Good Morning Francisco,Thank you for choosing Holiday Inn Express & Suites Carlsbad Beach. Our team is pleased you had an enjoyable stay at our hotel. We hope to see you again!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

Mayra

3 nachten verbleven in december 2023

10/10 – Uitstekend

Catherine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

Jovy

1 nacht verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Anahid

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the hotel hygienic and Staffs were very polite and nice. Breakfast was amaizing with its verity meals.
2 nachten verbleven in november 2023
Reactie van General Manager op 22 nov 2023
Good Morning Anahid,Thank you for your positive review! We're delighted to hear that you appreciated the cleanliness of our hotel and found our staff polite and accommodating. It's also lovely to know that our breakfast variety was a highlight of your stay. We appreciate your patronage and look forward to welcoming you back soon for another enjoyable experience.Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.

6/10 – Redelijk

Michael

Reisde met familie
Positief: Personeel en service
A place to sleep
The staff was friendly. The place was nice, but my room for some reason smelt funny like it was wet/musty. Free breakfast was good and convenient. The parking fee should have been disclosed and transient fees. One nice thing is Benihanas next door, enjoy a meal and some drinks then walk back to your room.
1 nacht verbleven in november 2023
Reactie van General Manager op 20 nov 2023
Good Afternoon, Michael,We value your feedback, and our team utilizes all feedback to ensure our accommodations are top-notch. Please accept our apologies for the odor you experienced, and this will be looked into right away. However, it is wonderful to see that you enjoyed our location and friendly hospitality. Thank you for being our guest. Come back again soon. Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.

10/10 – Uitstekend

Rosa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Aidan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in november 2023

10/10 – Uitstekend

Dan

2 nachten verbleven in juli 2023

8/10 – Goed

Philip

Reisde met familie
Positief: Personeel en service
Property close to Legoland, staff very helpfully when we had a faulty lamp in our room it was swapped out. Breakfast was great, lot's of options for a quick breakfast. Room did have a damp smell to it. Arrived to late ar night to open windows.
1 nacht verbleven in november 2023
Reactie van General Manager op 10 nov 2023
Good Afternoon Philip,We're so happy to know that our amazing team members and tasty food impressed you during your visit. Thank you so much for the high rating, and we hope to have the chance to host you again soon. Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.

4/10 – Matig

Jon

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
I hate paying for parking in a crappy lot when the hotel next to you shares the lot and doesn’t charge. Your ownership is greedy and I’m not coming back.
4 nachten verbleven in november 2023
Reactie van General Manager op 8 nov 2023
Good Morning Jon,Thank you for your feedback. It's disappointing that our parking policy did not meet your expectations. Despite this, we hope you found our accommodation and amenities led to a restful and satisfying stay.Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.