Spahotels in Carrollton

'The one thing that really disappointed me about this place is that their listing on Hotels.com mentions an airport shuttle, but on arrival they tell me to take a taxi, as they 'do not do airport transfers'. As I specifically picked a non-chain hotel that -did- have an airport shuttle, this led to my stay costing USD 80 more than anticipated. The only response from the staff was weak apologies and an offer to call a taxi. After complaining online, the hotel said they might, with advance notice,...

'Didn’t try the Spa, but the room was good. The staff was on-point, the restaurant close by helped, but I was not allowed to bring alcohol to my room. ☹️ Vizio television made me feel right at home, but the wi-fi was terrible. Bathroom was cramped, but water pressure was decent. Overall, a nice hotel. '

'Very clean and peaceful '

'We throughly enjoyed our stay, we’ll definitely be back '

'Very nice place, clean and the bar was nice. '

'Excellent customer service skills, all staff was great! Breakfast was really good!'

'Nicole at the front desk was very helpful '

'The Hotel is a unique experience. The Hotel architecture and design and furniture takes you back to another time... Great place to stay if you fly Southwest. Easy in and out. Very clean, nice bar and restaurant. We will definitely stay there again! Service was great from everyone.'