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Beoordelingen van Motel 6 Casper

2 out of 5
Motel 6 Casper
1150 North Wilkins Circle, Casper, WY

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 163 van 974 beoordelingen" "
Gastenscore: 8 - Goed. 261 van 974 beoordelingen" "
Gastenscore: 6 - Redelijk. 231 van 974 beoordelingen" "
Gastenscore: 4 - Matig. 158 van 974 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 161 van 974 beoordelingen" "

7,0/10

Netheid

7,4/10

Personeel en service

5,6/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Mandy

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en voorzieningen
The person that checked us in smelled as if he had been drinking for several days, The towels smelled like mold. The holder for the towels had dead bugs and visible dirt
1 nacht verbleven in mei 2024

8/10 – Goed

Samantha

Positief: Netheid, personeel en service
Staff great. Surrounding people little rough
2 nachten verbleven in mei 2024

4/10 – Matig

Didier

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
El personal es muy amable pero las instalaciones son terribles, la habitación tiene un olor desagradable al punto que se vuelve insoportable, la regadera no servía apropiadamente y el inodoro no tenía buen flujo de agua, las sabanas no tenian buen aspecto pero tampoco tenian un aroma agradable, y lo menos importante pero tambien quiero puntualizar la televisión jamás funcionó, en la mañana al dia siguiente lo primero que quise hacer fue entregar mi llave e irme.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Dekota

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 30 apr 2024
Hi Dekota, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

10/10 – Uitstekend

Lance, Colorado Springs

Positief: Netheid
Great stay
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 23 apr 2024
Hi Lance,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 – Ontzettend slecht

Bradford

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Mattress felt like you are sleeping on a cot. Room was very dirty
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Clinton

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bedding was pee stained, holes in comforters, smelled really strong of dog pee, front desk worker not the greatest English, boogers /gross stuff all over walls, hair all over in the carpet, and the heater sounded like rocks rolling around in it all night. Disgusting !!!
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 11 apr 2024
Hi ClintonThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 – Redelijk

Robert

Positief: Personeel en service
Negatief: Netheid
5 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 4 apr 2024
Hi Robert, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 – Ontzettend slecht

Victoria

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After given one room where the door didn’t even close and the safety latch had been removed with stained bedding, one room which the door would not even open, then one room which smelled so bad it made us nauseous we turned our keys in and left. We contacted Expedia as told to do and are waiting for the refund.
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 12 mrt 2024
Hi Victoria,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 – Uitstekend

Charles, Newtown

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 14 mrt 2024
Hi Charles, Thank you for the 5-star rating!Natalie #Team6

4/10 – Matig

Ireln

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good price? But the first room smelt like smoke and looked nothing like the pictures and then they moved me to a new room that looked like the pictures, but was a bit worn down. Felt a bit odd staying here. But did the job.
5 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 6 feb 2024
Hi Ireln,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It is good.
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 6 feb 2024
Hi Frank,Thank you for the perfect rating!! Maz K.#Team6

6/10 – Redelijk

Jeannette

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

6/10 – Redelijk

Nina

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

4/10 – Matig

Curtis

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Hazels

1 nacht verbleven in december 2023

10/10 – Uitstekend

Austin

1 nacht verbleven in december 2023

8/10 – Goed

LeeAnn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Mayra

1 nacht verbleven in november 2023

10/10 – Uitstekend

Dianna

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed my stay and the room, it was easy for Mr to bring my things in for the night. I cannot walk far and carry anything heavy so the disabled room I had was perfect. Thank you see you in the Spring hope I can get the same room.
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 5 dec 2023
Hey Diana, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

8/10 – Goed

Michael

Reisde met partner
Positief: Personeel en service
Getting old
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 15 nov 2023
Hi Michael,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 – Uitstekend

Misty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable and clean.
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 15 nov 2023
Hi Misty,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

4/10 – Matig

Henry

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room smelled strongly of piss and cigarettes.
1 nacht verbleven in oktober 2023
Reactie van Nancy Y. op 8 nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Atención horrible
El personal fue demasiado grosero con mi pareja dijo que no había ninguna habitación reservada que fue cancelada cuando no hablamos para cancelar
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 1 nov 2023
Hola viajero,Gracias por tomarse el tiempo de revisar su reciente estadía con nosotros. Nos gustaría disculparnos por cualquier inconveniente que haya experimentado como huésped. Por favor, danos la oportunidad de mejorar tu experiencia en tus futuras reservas.Maz K.#Team6

10/10 – Uitstekend

Gregory

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Ashley

1 nacht verbleven in september 2023

6/10 – Redelijk

MAKOTO, Sagamihara Chuoku

Motel6なので普通が最高点になります。 １２‐１３年前にリニュアルされましたがしたが4年ぶりにMotel6を利用しましたが劣化している場所が多い中でここは良かったです。
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 7 okt 2023
Hi Makoto, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 – Matig

tayler

Reisde met een groep, Reisde met huisdieren
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stink and no room service. We stayed for three days. Not once did they provide room service and we had to ask for towels.
2 nachten verbleven in september 2023
Reactie van Brand Experience Team op 3 okt 2023
Hi Tayler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 – Ontzettend slecht

Daneeva, Casper

Reisde met partner, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stayed four nights had no hot water. Was absolutely dirty and gross walls. Ac is so loud and hotel full of construction workers, hookers and drugs. Beds were like sleeping on box springs. Just dealt with it because I was hardly in the room. I booked a kitchenette and got a regular room. Will never stay again
4 nachten verbleven in september 2023
Reactie van Brand Experience Team op 3 okt 2023
Hi Daneeva, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 – Uitstekend

James

Positief: Personeel en service, staat van de accommodatie en faciliteiten
It's location was convenient.
2 nachten verbleven in september 2023
Reactie van Brand Experience Team op 26 sep 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 – Redelijk

Juanpablo

2 nachten verbleven in september 2023

10/10 – Uitstekend

NADINE

2 nachten verbleven in september 2023

8/10 – Goed

Lori

2 nachten verbleven in september 2023

10/10 – Uitstekend

Gina

1 nacht verbleven in september 2023

4/10 – Matig

Montse

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Recepcionista antipático y poco educado; las toallas sucias, con manchas. La ropa de cama llena de quemaduras de cigarrillos (habitación NO fumadores)…No volvería ni lo recomiendo
1 nacht verbleven in augustus 2023
Reactie van Nancy Y. op 18 aug 2023
Después de leer su reseña, nos decepciona saber que no cumplimos con sus expectativas. Intentamos mejorar constantemente para brindar la mejor experiencia posible a los huéspedes, por lo que apreciamos su honestidad.Mientras tanto, analizaremos estos problemas y haremos todo lo posible para solucionarlos. Gracias de nuevo por su tiempo, y esperamos volver a verlo pronto.nancy y.#equipo6

8/10 – Goed

Alma

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was comfortable clean and felt safe. The doorhandle was kind of iffy. And no place to walk the dogs. And no poop bags available.
3 nachten verbleven in juli 2023
Reactie van Nancy Y. op 18 aug 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

4/10 – Matig

James

Reisde met een groep
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Hole in bathroom ceiling Flies in room Rooms smelled like smoking
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 9 aug 2023
Hi James,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

4/10 – Matig

David

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The central air conditioning blows cigarette smoke into your room. The whole property is non-smoking. I switched rooms same problem. The mattresses are worn out. You either sleep on the spine or are rolling off the side of the bed. The staff says this is the best room in the house. If so I'd hate to see the worst.
2 nachten verbleven in juli 2023
Reactie van Brand Experience Team op 9 aug 2023
Hi David,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 – Redelijk

MONTSERRAT

Reisde met familie
Positief: Personeel en service
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Arianna

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Just dont
Checking in was a breeze guy at front desk was very helpful Checking into my room was disappointing. The bathroom was dirty, black stuff all over the counter that got onto our clothes, toilet was dirty and lots of flies. An hour into our stay some man with a working key walked right into our room. We were going to a concert this night and that made me uneasy about leaving anything in the room. Coming back 3 hours later my key card no longer worked. The man at the front desk fixed the issue very friendly no problem getting back into the room. I think people live in the rooms next to us they were in and out very loud all night and making lots of trips to their vehicles
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 3 aug 2023
Hi Arianna,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 – Goed

Marvin

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
had trouble with the door lock it should be replaced
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 3 aug 2023
Hi Marvin, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 – Ontzettend slecht

Henry

1 nacht verbleven in juli 2023

8/10 – Goed

Madison

Positief: Netheid, personeel en service
Overall, I picked a lower cost hotel and kept that in mind for my stay. But the room stunk of cigarettes, the toilet has the wrong size seat, the shower is plumbed very weird and you can hear the neighbors sneeze. Staff was super friendly and if the price is still low, we will stay here again
4 nachten verbleven in juli 2023
Reactie van Brand Experience Team op 27 jul 2023
Hi Madison,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 – Matig

Ember, Spruce Grove

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Did not feel safe here. Lots of men outside their rooms smoking and staring at me every time I had to go to my car. It was mostly working men from out of town. My room was a joined room which also freaked me out. I also saw a guy with a gun walking to his room. The room was clean but the water pipes were really loud. Front staff guy was really nice. I would never stay here again due to all the men trying to talk to me outside.
Reactie van Brand Experience Team op 27 jul 2023
Hi Ember,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 – Goed

Michael Ray

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This property should be condemned.
This property should be immediately inspected and condemned until door security measures are improved. In the first room we were shown the security hinge had been unscrewed from the door; the door showed many signs of previous break-ins. In the second room the interior door handle itself came off in my hand. We refused to stay and our money refunded.
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 27 jul 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 – Redelijk

Duane

1 nacht verbleven in juli 2023

8/10 – Goed

James

1 nacht verbleven in juli 2023

8/10 – Goed

Catherine

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Carmela

Zakenreiziger, Reisde met huisdieren
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room stinks like BO. There's something yellow dripping on the wall by the room mirror. Will NOT stay at another MOtel6!
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 19 jul 2023
Hi Carmela,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6