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Beoordelingen van Ramada Plaza by Wyndham Istanbul Asia Airport

5 out of 5
Ramada Plaza by Wyndham Istanbul Asia Airport
Muhsin Yazicioglu Cad., No:43, Cayirova, Kocaeli

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 19 van 52 beoordelingen" "
Gastenscore: 8 - Goed. 17 van 52 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 52 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 52 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 52 beoordelingen" "

8,0/10

Netheid

7,8/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Halima

1 nacht verbleven in maart 2022
Reactie van Satış ve Pazarlama op 12 apr 2022
Teşekkür Ederiz Nazik ilginiz için.

8/10 – Goed

lejla

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2021
Reactie van Front Office Manager op 19 dec 2021
Thank you for your kind comment, you are always welcome.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel met weinig in de directe omgeving.
Prima hotel voor zakelijke overnachtingen, de directe omgeving is niet interessant. Het restaurant is prijzig. Het hotel ziet er verder goed uit, mooie kamer, minibar, op een dergelijke kamer mis ik een Nespresso apparaat. Goed uitgeruste badkamer met ligbad en separate douche. Wifi was niet snel maar wel stabiel, inloggen was lastig, het personeel is behulpzaam en lossen dat voor je op. Zeer uitgebreide fitness center, de spa is vrij eenvoudig. Tot slot gratis parkeren.
1 nacht verbleven in juni 2018
Reactie van Ersin S/ Front Office Manager op 28 jun 2018
Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Ramada Plaza İstanbul Asia Airport Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Ersin SOGUTLU Front Office Manager

2/10 – Ontzettend slecht

Rebekah

Zakenreiziger, Reisde met partner
Positief: Voorzieningen
There was only ever about 4-5 people staying, the hotel staff were either pretending not to speak English, or they couldn't. We had to bring a friend who spoke Turkish with us to get help. The food was old/stale. We were so uncomfortable there that we had to leave early, and they refused to change our reservation even though Expedia approved it. Would absolutely not recommend this hotel.
5 nachten verbleven in februari 2024

10/10 – Uitstekend

Olivier

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Frank

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good but "lonely" hotel
good hotel but you are lost without a car. No shops, bars, restaurants are in walking distance
1 nacht verbleven in november 2023

10/10 – Uitstekend

Mario

1 nacht verbleven in oktober 2023

8/10 – Goed

William

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel, nice staff, horible restaurant
1 nacht verbleven in november 2023

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Dårligt
Slidt, dårligt område og dårlig service
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Sergio

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
They are not ready to open
The air conditioner wasn’t working, the water was coming out red and smelled like copper. The elevator buttons turn on and off randomly. Every time that I called reception they hung up on me. A very bad and unnecessary experience.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Murat

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid
1 nacht verbleven in september 2023

10/10 – Uitstekend

Yongpeng

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good stay
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Gokhan

Zakenreiziger
Negatief: Comfort kamer
Standart altı bir yer
Artıları, gayet geniş oda ve banyo. Eksileri, yatak çok rahatsız, minibar boş, oda servisi sadece yatağı toplamış- banyoya sabun bile koymamış, kahvaltı üniversite yurt yemekhanesi kıvamında, taze kahve kazanında buram buram nescafe var, meyve suları sıkma kesinlikle değil.
2 nachten verbleven in juni 2023

8/10 – Goed

Xavier

2 nachten verbleven in februari 2023

6/10 – Redelijk

Muharem

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When I booked the hotel in the advertised have a massage when arrive the hotel I asked the reception about massage says we don’t have
1 nacht verbleven in februari 2023
Reactie van FRONT OFFICE SUPERVISOR op 2 mrt 2023
Dear Muharrem,Our massage service, which was closed due to the pandemic, has not been opened yet.However, we have a spa service under normal conditions.

10/10 – Uitstekend

vincent

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel très pratique et bien situé par rapport aux autoroutes. L'isolation phonique est peu performante entre chambre, porte et fenêtre.
Reactie van FRONT OFFICE SUPERVISOR op 18 jan 2023
Thanks for your feedback :)

8/10 – Goed

Nezihe

1 nacht verbleven in januari 2023
Reactie van AYŞEGÜL op 6 jan 2023
Sayın Nezihe Özdek;Geri bildiriminiz için teşekkür eder, Ramada Plaza by Wyndham İstanbul Asia Airport ailesi olarak sizleri misafir etmekten mutluluk duyarız.Bu vesile ile yeni yılınızı kutlar, sağlık ve huzur dolu güzel bir yıl dileriz.Saygılarımızla;Sales ManagerAyşegül Özalp

2/10 – Ontzettend slecht

Bora

2 nachten verbleven in november 2022
Reactie van AYŞEGÜL op 21 nov 2022
Bora Bey Merhabalar;Öncelikle güzel bir hafta diliyorum. Otel konaklamanız sonrası yapmış olduğunuz geri bildirim için teşekkür ederiz. Vermiş olduğunuz puan neticesinde konaklamanızdan memnun olmadığınızı düşündüğümüz için sizden memnun olmadığınız konular hakkında bilgi vermenizi rica edeceğiz. Biliyorsunuz ki sizlerin deneyimleri ve puanlaması sonucunda misafirlerimizin otel tercihleri belirlenmektedir.Sizlere daha iyi ve kaliteli bir hizmet sunabilmemiz için dönüşlerinizi bekliyoruz.Saygılarımızla;Ramada Plaza by Wyndham İstanbul Asia AirportSales & Marketing ManagerAyşegül Özalp

10/10 – Uitstekend

Belkacem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
RAS
1 nacht verbleven in september 2022
Reactie van FRONT OFFICE SUPERVISOR op 12 sep 2022
Cem Bey;Geri dönüşünüz için teşekkürler.

4/10 – Matig

Nuriye Özlem

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Jessica

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Horrible, made me pay extra for a room which I did originally booked and only the second day they offered me the actual room I booked but then charged me extra, staff advised me to smoke in the room, like that is acceptable. Not even in my own home is that acceptable.
2 nachten verbleven in augustus 2022
Reactie van FRONT OFFICE SUPERVISOR op 10 okt 2022
Dear Jessica;I will review your reservation on the subject.Smoking is allowed in the rooms upon request, can you use our restaurant and bar terrace outside the room.We issue datura as much as the swallows you have paid and we cannot overpay. However, there may be an agency commission rate for the reservations you have made through the agency. Perhaps you have encountered such a situation.,Thank for your understanding

8/10 – Goed

Yusuf

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel harika yeni tertemiz sessiz sakin
1 nacht verbleven in augustus 2022
Reactie van FRONT OFFICE SUPERVISOR op 31 aug 2022
Thank you for your feedback

8/10 – Goed

Mukerrem

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022
Reactie van FRONT OFFICE SUPERVISOR op 29 aug 2022
THANK YOU

8/10 – Goed

Burak

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay
1 nacht verbleven in augustus 2022
Reactie van FRONT OFFICE SUPERVISOR op 29 aug 2022
THANK YOU

10/10 – Uitstekend

Pagos y Cobranza

1 nacht verbleven in augustus 2022

4/10 – Matig

ARIF

1 nacht verbleven in augustus 2022
Reactie van FRONT OFFICE SUPERVISOR op 15 aug 2022
Merhabalar; Sizlere hangi konuda yardımcı olamadıysak bizimle paylaşırsanız size daha iyi hizmet sunmak için çabalayacağız

10/10 – Uitstekend

Uecler

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
So sollte es sein
Eigentlich ganz gut... Fruhtucksbuffet sshr mager.. die wc Abluft hat wohl ein Problem... Ein unfassbar heftiger Geruch schlug einem entgegen.. Die Toilette habe ich daher mit maske benutzt
1 nacht verbleven in juli 2022

10/10 – Uitstekend

GURBUZ

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van FRONT OFFICE SUPERVISOR op 18 jul 2022
Gürbüz Bey Merhaba; Olumlu geri dönüşleriniz için teşekkür ederiz. Sizleri otelimizde tekrar ağırlamaktan mutluluk duyarız.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, comfort kamer
Odalar çok küçük ve temizlik yeterli derece değil.
1 nacht verbleven in juni 2022
Reactie van FRONT OFFICE SUPERVISOR op 18 jul 2022
Thank you for your feedback., Your comment will be taken into consideration and we will improve ourselves in this regard. We will be happy to see you again in our hotel.

10/10 – Uitstekend

Mehmet

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super service 5 stjerner
2 nachten verbleven in juni 2022
Reactie van FRONT OFFICE SUPERVISOR op 4 jul 2022
Mehmet Bey Merhaba; Geri dönüşünüz için teşekkür ederiz. Sizleri tekrardan otelimizde ağırlamaktan memnuniyet duyarız.

10/10 – Uitstekend

GURBUZ

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sempatik rahat ve sessiz bir ortam
1 nacht verbleven in april 2022
Reactie van Satış ve Pazarlama op 7 apr 2022
Merhabalar Gurbuz Bey; Nazik yorumlarınız için çok teşekkür ederiz. Sizleri tekrar misafir etmekten mutluluk duyarız. Saygılarımla;

4/10 – Matig

William

Zakenreiziger
Negatief: Personeel en service
Poor
Hotel was empty, they were not ready for our arrival. Good was poor
4 nachten verbleven in januari 2022
Reactie van Ramada Plaza by Wyndham Istanbul Asia Airport op 24 jan 2022
Dear William, thank you for your comment. Our hotel is located in an industrial area, most of our customers are coming from work tired, so they are sleeping. It may have looked empty, but it is not. We are also working very hard behind the scenes to give you the best service. We would like to have you again and continue to give you an even more amazing service that you deserve. Kind regards.

4/10 – Matig

Arif Tolga

Zakenreiziger
Negatief: Personeel en service, comfort kamer
Skuffende
Så vil jeg meget hellere vælge noget andet, over halvdelen af faciliteterne er lukket, hvorfor skal man så være der, hvis det er præcis det man er der for, ikke et besøg værd
1 nacht verbleven in oktober 2021
Reactie van Sinan EKER op 2 nov 2021
Hej, vi kunne ikke yde service for sent, fordi de relevante afdelinger er lukket på grund af pandemien (covid-19). Vi venter på dig igen i sunde dage. tak for din opmærksomhed

10/10 – Uitstekend

Sergio

2 nachten verbleven in oktober 2021
Reactie van Sinan EKER op 23 okt 2021
Dear Sergio Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact me at +904449763 Thank you again for taking the time to complete the survey. Sinan EKER Front Office Manager

10/10 – Uitstekend

Ahmet

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Güler yüzlü karşılama ve kaliteli konaklama için doğru adres
1 nacht verbleven in december 2019
Reactie van Ramada Plaza Reservation Team op 29 jan 2020
Merhaba Ahmet Bey , Değerli yorumunuz için teşekkür eder sizleri tekrar aramızda görmekten mutluluk duyacağımızı belirtiriz. Saygılarımızla

8/10 – Goed

Nicholas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent quality and location but very isolated location within industrial area.
1 nacht verbleven in november 2019
Reactie van Oguz Cagliyan op 27 nov 2019
Dear Guest , Thank you for your compliment for our service. We hope to see you very soon again. Kind Regards

10/10 – Uitstekend

Bouchaib

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
20 nachten verbleven in september 2019

10/10 – Uitstekend

Ahmet Mete

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Oguz op 8 okt 2019
Sayın Ahmet Mete, Sizi tekrar otelimizde görmekten çok büyük mutluluk duyacağımızı belirtir değerli yorumlarınız için teşekkür ederiz. Otelimizdeki yeni fırsatlar ve imkanlar için bizimle iletişim halinde kalmanızı diliyoruz Saygılarımızla , Ramada Plaza Asia Airport Reservation Team

4/10 – Matig

Sinan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2019
Reactie van Oğuz Çağlıyan op 20 sep 2019
Merhaba Sinan Bey , Otelimizi değerlendirdiğiniz platformda bizlere oldukça düşük puan vermeniz bizleri epey üzdü.Sizleri rahat ettirebilmek adına servis standartlarımızı yakalayamadığımızı düşünüyorsanız bunu yükseltebilmemiz adına daha detaylı geri bildirim vermenizi rica ederiz.Bizzat benimle iletişime geçebilirsiniz Oğuz Çağlıyan Ön Büro Müdürü fom@ramadaplistairportasia.com 05330869867

8/10 – Goed

Hasan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van Ramada Plaza Asia Airport Reservation Team op 2 okt 2019
Dear First of all thank you for your kind interest in our hotel, I wish you a nice day Thank you for the very valuable comment We'd like to see you again at our hotel Very best regards Ramada Plaza Asia Airport Reservation Team

10/10 – Uitstekend

Eliezer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I received a very good service and hospitality
4 nachten verbleven in juni 2019
Reactie van Ramada Plaza Asia Airport Reservation Team op 2 okt 2019
Dear First of all thank you for your kind interest in our hotel, I wish you a nice day Thank you for the very valuable comment We'd like to see you again at our hotel Very best regards Ramada Plaza Asia Airport Reservation Team

10/10 – Uitstekend

Alper Göksel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2018
Reactie van Murat Safran op 3 okt 2018
Değerli Misafirimiz, Öncelikle otelimizde konaklarken edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Ramada Plaza İstanbul Asia Airport Hotel olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla

8/10 – Goed

Ian

Business trip
Nice hotel - really good facilities - pool and gym a great. Great location for the industrial sector
3 nachten verbleven in augustus 2018
Reactie van Murat Safran op 28 jan 2019
Dear Mr. Ian, Thank you for taking time to share your experience with us on expedia.com. We hope to welcome you again whenever your travels bring you back to Turkey. Regards

8/10 – Goed

Göran

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good business hotel!
A great business hotel with great service
1 nacht verbleven in juni 2018
Reactie van Ersin S / Front Office Manager op 28 jun 2018
Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Ramada Plaza İstanbul Asia Airport Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Ersin SOGUTLU Front Office Manager

8/10 – Goed

kwon tae

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
출장용으로 적당함
3 nachten verbleven in mei 2018
Reactie van Ersin S/ Front Office Manager op 28 jun 2018
Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Ramada Plaza İstanbul Asia Airport Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Ersin SOGUTLU Front Office Manager

10/10 – Uitstekend

CHE-WEI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Hotel
For business trip, it is a good option.
Reactie van Ersin S / Front Office Manager op 28 jun 2018
Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Ramada Plaza İstanbul Asia Airport Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Ersin SOGUTLU Front Office Manager

8/10 – Goed

Marion

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in februari 2018

8/10 – Goed

Samet

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2018

10/10 – Uitstekend

Alan Fernando

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mejor hotel en mi vida
Experiencia fenomenal, el mejor hotel en el que he estado en mi vida y en comparacion con el precio, no hay mejor opcion.
4 nachten verbleven in juli 2017

8/10 – Goed

Andy, Bristol, UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel for business
Stayed for two nights on a business trip. The hotel is close to the airport which is great. The hotel stands on it's own surrounded by empty ground (which may be built on in future) and around that are businesses and warehouses so it isn't picturesque. This didn't stop me enjoying a business trip here as the hotel had everything I needed after a day of meetings. It is clean and well appointed with a nice restaurant and bar.