Familiekamer, 2 slaapkamers | Uitzicht op straat

Beoordelingen van ABC Hotel Cebu

3 out of 5
ABC Hotel Cebu
Corner F .Ramos and Lim Tian Teng St., Barangay Sta.Cruz, Cebu, Cebu

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 264 van 568 beoordelingen" "
Gastenscore: 8 - Goed. 246 van 568 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 568 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 568 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 568 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
13 nachten verbleven in december 2023
Reactie van Xenia op 27 feb 2024
Dear Guest, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in maart 2019
Reactie van ABC Team op 31 mrt 2019
Dear Guest, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Again, thank you for taking the time to review our business!

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Minder goed is de ontvangst. Op de begane grond (onduidelijk war het hotel is)moet je eerst naar de 3e verdieping om bij de receptie te komen. Voor de rest prima hotel qua veligheid (kluisje op de kamer en je smartcard van je kamer gebruiken in de lift) en nette kamer qua ruimte en indeling.
2 nachten verbleven in maart 2019
Reactie van ABC Team op 31 mrt 2019
Dear guest! Thank you for your kind feedback after your recent stay at ABC Hotel Cebu. We would be happy to have you with us soon again!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gunstige ligging nabij winkels, atm, transportvoorzieningen
6 nachten verbleven in februari 2019
Reactie van ABC Team op 22 feb 2019
Dear guest! Thank you so much for your kind words regarding your recent stay at ABC Hotel Cebu. We are very glad that you enjoyed our central location and that you felt at home with us. We would be very happy to have you with us soon again.

10/10 – Uitstekend

Bert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2019
Reactie van ABC Team op 22 feb 2019
Dear guest! Thank you for choosing ABC Hotel Cebu for your recent trip to Philippines. We would be happy to have you with us soon again!

2/10 – Ontzettend slecht

Arif, Saddle Brook

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
coffee machine does not work ,air condition very old and very noisy like diesel engine ...room 611
1 nacht verbleven in mei 2024
Reactie van Xenia op 24 mei 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade and fixed the air-conditioned. Please let us know about the coffee machine, since all rooms has no coffee machine.Again, thank you.

10/10 – Uitstekend

Warren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There are lots of facilities nearby, all within walking distance. The rooms are a good size and water pressure is great for showers. Air conditioning is a little noisy is the only negative.
3 nachten verbleven in mei 2024
Reactie van Xenia op 24 mei 2024
Dear guest! Thank you so much for your kind words regarding your recent stay at ABC Hotel Cebu. We are very glad that you enjoyed our central location and that you felt at home with us. We are currently upgrading and fixing our aircon. We would be very happy to have you with us soon again.

8/10 – Goed

Robert

Positief: Netheid, personeel en service
The beggers outside
4 nachten verbleven in april 2024
Reactie van Xenia op 24 mei 2024
Dear guest! Thank you for your kind feedback. We're reporting the beggars outside to the barangay! We hope to welcome you soon again.

10/10 – Uitstekend

Evitha

Reisde met een groep, Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s was nice and cozy. The place is close to amenities and shopping. The food in the down floor was great. Overall was excellent.
4 nachten verbleven in april 2024
Reactie van Xenia op 24 mei 2024
Dear Guest ! Thank you so much for taking the time to write about your recent stay at ABC Hotel Cebu. We are glad to read that we could exceed your expectations and are looking forward to having you with us soon again! Best greetings from your ABC Hotel family

10/10 – Uitstekend

Danilo

6 nachten verbleven in april 2024
Reactie van Xenia op 24 mei 2024
Dear Guest, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.Kind regards,

10/10 – Uitstekend

Noel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's in a great location. The place is clean and we'll taken care of. The restaurant downstairs is cheep and had a large menu
6 nachten verbleven in april 2024
Reactie van Xenia op 24 mei 2024
Dear Guest, Your review is greatly appreciated! Thank you for taking the time to share your review. Glad your stay was a good one and you found our location to be close to everything you needed. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.Kind regards,

6/10 – Redelijk

Michael josef

Positief: Netheid, personeel en service
The stuff was all time nice lovely and Kind. The Hotel was in a good area 5 min Footwalk and gasano Mall was there or other places Like colon Market are Not far with Motorbike. Just the aircon in the room could be better
23 nachten verbleven in maart 2024
Reactie van Xenia op 24 mei 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.We are currently upgrading and fixing our aircon. Your feedback helps us get better. We would be very happy to have you with us soon again.

10/10 – Uitstekend

EBIKO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good for my staying
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Delmas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always top notch staff service
4 nachten verbleven in maart 2024

8/10 – Goed

Joshua

2 nachten verbleven in maart 2024
Reactie van Xenia op 24 mei 2024
Dear Guest, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.Kind regards,

8/10 – Goed

Arif, Saddle Brook

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice and clean hotel l stay here for 1 day only front desk staff very friendly
1 nacht verbleven in maart 2024
Reactie van Xenia op 12 mrt 2024
Dear Guest! Thank you so much for your kind words regarding your recent stay at ABC Hotel Cebu. We will pass on your nice comments to our team, who will be delighted to hear that they are doing a good job.

10/10 – Uitstekend

Delmas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always top notch, staff and service
2 nachten verbleven in maart 2024
Reactie van Xenia op 12 mrt 2024
Dear guest! Thank you so much for this wonderful feed-back. Our team is delighted to hear that we are doing a great job! We send our warmest greetings! Everybody is looking very much forward to welcoming you soon again at ABC Hotel Cebu!

8/10 – Goed

James

Stay at ABC hotel in Cebu
The room was very clean ,bed was comfortable, bathroom was spotless and mini fridge had bottled water in it . I only wished they had a microwave but overall a good experience. Would recommend to anybody to stay there. Staff was extremely professional and courteous.
11 nachten verbleven in februari 2024
Reactie van Xenia op 27 feb 2024
Dear Guest, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again.

4/10 – Matig

SHINYA

2 nachten verbleven in februari 2024
Reactie van Aileen op 27 feb 2024
Dear Guest,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure.We very much appreciate your business and hope that you will remain a valued customer.If there are any other issues that need to be addressed, please don't hesitate to contact me.Sincerely,Aileen General Manager

8/10 – Goed

Paul Roland Joseph

7 nachten verbleven in februari 2024
Reactie van Xenia op 27 feb 2024
Dear Guest, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

6/10 – Redelijk

D'Arcy

4 nachten verbleven in februari 2024
Reactie van Xenia op 27 feb 2024
Dear Guest, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

10/10 – Uitstekend

Alvin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like that this hotel has a small fridge, kettle and safe. There is a restaurant, laundry and barber shop on the main floor. The staff are very friendly and welcoming. This was my second stay at this hotel and would not hesitate booking them again in the future.
3 nachten verbleven in februari 2024
Reactie van Xenia op 27 feb 2024
Dear Guest, Your review is greatly appreciated! Thank you for taking the time to share your review. Glad your stay was a good one and you found our location to be close to everything you needed. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

10/10 – Uitstekend

Eunju

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was quiet and comfortable. There were not many other facilities, but they are good for the price. It was so nice to have a laundry room, pharmacy, and convenience store nearby. I had a stomachache from Oslop, but it was a relief that the pharmacy was right down there and opened late. And the laundry room was really good. You should definitely try it
1 nacht verbleven in februari 2024
Reactie van Xenia op 27 feb 2024
Dear Guest, Your review is greatly appreciated! Thank you for taking the time to share your review. Glad your stay was a good one and you found our location to be close to everything you needed. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

8/10 – Goed

sayoko

1 nacht verbleven in januari 2024
Reactie van Xenia op 27 feb 2024
Dear Guest, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

8/10 – Goed

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Second time here
7 nachten verbleven in januari 2024
Reactie van Xenia op 27 feb 2024
Dear Guest, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

8/10 – Goed

Dirt Angler

6 nachten verbleven in december 2023
Reactie van Xenia op 21 dec 2023
Dear Guest, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

8/10 – Goed

Dirt Angler

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the Hotel but one thing ...THEY DONT FURNISH WASH CLOTHS... Really ridiculous
1 nacht verbleven in december 2023
Reactie van Xenia op 19 dec 2023
Dear Guest, Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We hope that you Experienced Exceptional Service as intended by our Management and Staff.We do not provide washcloths because they are considered personal items, but we do provide 2 towels.Season’s greetings from ABC Hotel Cebu family

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Affordable,Clean , friendly staff , accessible shopping, walking distance to amenities
3 nachten verbleven in december 2023
Reactie van Xenia op 19 dec 2023
Dear Guest! Thank you very much for this kind feedback after your recent visit to ABC Hotel Cebu. We are glad to hear that you enjoyed your time with us and that we could exceed your expectations! Season’s greetings from ABC Hotel Cebu family

10/10 – Uitstekend

Bruno

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Empfehlenswert
Immer wieder gut ...
9 nachten verbleven in november 2023
Reactie van Xenia op 19 dec 2023
Dear Guest, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again.Season’s greetings from ABC Hotel Cebu family

6/10 – Redelijk

Ervin

Awesome
4 nachten verbleven in december 2023
Reactie van Xenia op 19 dec 2023
Dear Guest! Thank you very much for this kind feedback after your recent visit to ABC Hotel Cebu. We are glad to hear that you enjoyed your time with us and that we could exceed your expectations! Season’s greetings from ABC Hotel Cebu family

10/10 – Uitstekend

Bernard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ABC is very affordable and comfortable in a good part of town. The staff is very friendly and helpful. I planned to stay a night and ended up staying three nights and will probably return for one more night before I leave Cebu Island.
1 nacht verbleven in november 2023
Reactie van Xenia op 29 nov 2023
Dear Guest, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again.Kind regards,

10/10 – Uitstekend

Bruno

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mitten in der Stadt, vieles ist zu Fuß erreichbar. Die Aircon sollten mal gewechselt werden, die sind sehr laut.
4 nachten verbleven in november 2023
Reactie van Xenia op 29 nov 2023
Dear Guest, Your review is greatly appreciated! Thank you for taking the time to share your review. Glad your stay was a good one and you found our location to be close to everything you needed. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.Kind regards,

10/10 – Uitstekend

Bruno

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in november 2023
Reactie van Xenia op 29 nov 2023
Dear Guest, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.Kind regards,

10/10 – Uitstekend

Lyn

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
clean and neat apartment. well decorated with amenities
1 nacht verbleven in november 2023
Reactie van Xenia op 29 nov 2023
Dear Guest, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again.Kind regards,

10/10 – Uitstekend

Jocibel

2 nachten verbleven in november 2023
Reactie van Xenia op 19 dec 2023
Dear Guest, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

8/10 – Goed

Christian Beñat

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Casi perfecto
Todo perfecto excepto que había hormigas pequeñas y ademas alguna baldosa del baño estaba encharcada.
1 nacht verbleven in november 2023
Reactie van Xenia op 21 nov 2023
Dear Guest,Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the bathroom facilities.Hope your stay in Cebu was otherwise enjoyable and hope to see you back some day.

10/10 – Uitstekend

Francisco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location, closer to a lot of tourists spot...friendly staff they can arrange transportation for you...room is very clean....down side is they do not have water dispenser for guests.
2 nachten verbleven in november 2023
Reactie van Xenia op 13 nov 2023
Dear Guest, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again.

8/10 – Goed

Roquelito

1 nacht verbleven in november 2023

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Extrem sauber! Kompliment,
1 nacht verbleven in november 2023
Reactie van Xenia op 9 nov 2023
Dear Guest, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again.

10/10 – Uitstekend

Lindley, Cerritos

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to different dining options/groceries/mall. I can have my haircut done at Tuf while having my laundry done next door. Staff have always been consistently gracious and hospitable.
1 nacht verbleven in oktober 2023
Reactie van Xenia op 3 nov 2023
Dear Guest, Your review is greatly appreciated! Thank you for taking the time to share your review. Glad your stay was a good one and you found our location to be close to everything you needed. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

8/10 – Goed

Maurice

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Access to a laundry facility downstairs.
1 nacht verbleven in oktober 2023
Reactie van Xenia op 3 nov 2023
Dear Guest, Your review is greatly appreciated! Thank you for taking the time to share your review. Glad your stay was a good one and you found our location to be close to everything you needed. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

8/10 – Goed

Bernd

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kein Ausblick vor dem Fenster war eine Mauer.
2 nachten verbleven in oktober 2023
Reactie van Xenia op 11 okt 2023
Dear guest! Thank you for your kind feedback after your recent stay at ABC Hotel Cebu. We would be happy to have you with us soon again! Sunny greetings your ABC Hotel Cebu family.

8/10 – Goed

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room & hotel was fairly good. But evey night dogs barking from 3am & then roosters crowing! Otherwise everything else was good.
4 nachten verbleven in september 2023
Reactie van Xenia op 3 nov 2023
Dear Guest, Your review is greatly appreciated! Glad your stay was a good one and you found our location to be close to everything you needed. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

10/10 – Uitstekend

Terry J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic experience
Very friendly staff members , clean and tidy rooms. Very pleased we stayed at the ABC hotel .
3 nachten verbleven in september 2023
Reactie van Xenia op 7 okt 2023
Dear Guest, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again.

2/10 – Ontzettend slecht

Fahrettin, Toronto

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Convenient location to reach popular Ayala area, room size and friendly staff only positives. Very poor service ; they give you only shampoo no shower gel, bathroom tissue that sticks to your butt, wifi password that needs to be changed every day; clueless, untrained staff who can’t even answer the simplest question! No black out blinds on windows, expect to wake up 5.30 am with bright light shining on your face ! Pricy relative to what they provide; lacking the very basic hotel standards.
2 nachten verbleven in oktober 2023
Reactie van Aileen op 7 okt 2023
Dear Guest,Thank you very much for choosing us again and for taking the time to write a feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. I am deeply sorry to hear that not everything during your stay was to your fullest satisfaction.Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure.Again, thank you for taking the time to review our business!With much appreciation,Aileen General Manager

4/10 – Matig

Fahrettin, Toronto

Positief: Netheid
Negatief: Personeel en service
Convenient location to reach popular Ayala area and the room size and cleanliness only positives. Very poor service ; they give you only shampoo no shower gel, bathroom tissue that sticks to your butt, wifi password that needs to be changed every day, clueless, untrained staff who can’t even answer the simplest question, no idea about their own location, own price !
2 nachten verbleven in oktober 2023
Reactie van Xenia op 3 nov 2023
Dear Guest!We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us.Please allow me to clarify certain concerns you have raised in your review.We provide complete set of bathroom amenities like hand & body soap, shampoo, toothbrush & toothpaste and tissue paper.Wi-Fi voucher is issued until checkout date, new voucher is given for extension of stay. Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We fully understand your feedback Again, thank you very much for your valuable feedback.With much appreciation,Your ABC Hotel Family

10/10 – Uitstekend

nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ABC Hotel
I almost always stay ABC it’s handy for Ayala and in Ramos near Mango Av ,the Hotel is value for money.
1 nacht verbleven in september 2023
Reactie van Xenia op 2 okt 2023
Your review is greatly appreciated! Thank you for taking the time to share your review. Glad your stay was a good one and you found our location to be close to everything you needed. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

10/10 – Uitstekend

Michael

13 nachten verbleven in september 2023
Reactie van Xenia op 11 okt 2023
Dear Guest, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.

10/10 – Uitstekend

Jorge

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are friendly and helpful.
8 nachten verbleven in september 2023
Reactie van Xenia op 20 sep 2023
Dear Guest, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again.

4/10 – Matig

Vallery

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not a nice experience. We checked out early and looked for a new hotel.
2 nachten verbleven in september 2023
Reactie van Xenia op 20 sep 2023
Dear Guest,We are sorry to hear that you were not able to complete your stay with us. As customer satisfaction is our priority, we have conducted a check on your case. You have requested to cut short your stay with us and requested for a refund for the remaining 1 night stay due to change plans of going to another City. We are very sorry that we cannot cater to your request at that time since this is a third party booking and it is stated on the Expedia booking conditions that your booking is non refundable. We do hope to have the opportunity to accommodate you in the future. You can contact us and book direct so we do the best we can to accommodate any changes and requests. Thank you for choosing the ABC Hotel Cebu! We hope to see you again.